BB Bold 9700 :: Keep Getting : Update Application Loader Message
Mar 28, 2010
I keep getting this message:
Your BlackBerry Application Loader needs to be updated before your can continue. Do you want to update now? [Yes / No]
When I click YES, the Desktop Managers starts to download the Application Loader update. Then I am instructed to close the Desktop Manager so the setup can continue. After the setup is complete, the Desktop Manager starts on its own again and directly tries to open Application Loader. And OOPPS !! it tells you again that it needs to be updated !!! I kept doing that for over 5 times! and I am still getting this wierd messages !
Here are some usefully details:
Device: BlackBerry 9700
OS: OS 5
Desktop Manager: 5.0.1
Windows: Windows 7 Ultimate
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Jun 24, 2010
I am trying to upgrade my OS through DM. I went to click upgrade after connecting my 9700, and it pops up "application uploader needs to be upgraded." I tried installing it as it advised, 5 times already and it still pops up the same message. I tried uninstalling and installing DM again with the latest version but it is still happening. Any clues on how to fix this?
My computer is Win7 64bit Sony.
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May 18, 2010
URL...I am uploading a .alx theme, that is suitable for my device(os 4.6)Happens to every single theme I uploaded.
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Mar 4, 2010
Downloaded and installed latest OS for my 9700.On the very last stage "Restore Device Data", my loader stalled and I'm afraid may not complete. Any information on how I can protect my data and the phone's data and how I can restart the loader?
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Apr 17, 2011
I'm trying to update my BB bold 9700 to 6.0 bundle 1879 (v6.0.0.448 platform 6.6.0.124), when it reaches the modules backup 156 of 660 it says: Application Loader was unable to backup data on your device.
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Oct 10, 2011
So last week or so, my phone took a bit of a swim. I did the usual, put it in rice and let it dry out. Then I turned it on to find it continously rebooting itself. Seeing as how I had no idea what was happening, I brought it to a shop to get it fixed. A week later I got it back and basically it was doing the same thing, only at the end of the reboot cycle the white screen would come up, then repeat. I googled this and saw that my blackberry was "nuked." There was an issue though; my phone had been totally wiped of handheld software. So I redownloaded it, then followed the steps to repairing it. But it would always stop at the second step saying "application loader was unable to connect to the device" when reconnecting to the jvc. Is there anything I can do or is my phone totally done?
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Sep 9, 2010
Desktop Software V6 application loader for new software for Bold 9000 won't allow the "apply" button to be clicked. Says "exceeded available storage" (124.5 mb), which is unchaged even after I deleted several large apps from the BB and rebooted. How do I get the application loader to work?
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Jun 10, 2010
I just bought a Bold 9700 today. After installing the (Mac) Desktop Manager and hooking up the Blackberry to my Mac I went to the Applications tab and installed some additional applications. After the blackberry restarted the menu language was set to english (instead of german, like it was before), so I went into the options to change it back to german, but the only option possible is English.Does anyone know, how I can get german as a language back?
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Jul 8, 2010
On June 10, I received a notification that there was a new update available to the Internet e-mail setup application. I can't access my em-mail settings without downloading the update. I downloaded the update, and, after rebooting, there was an error message saying the software couldn't be found! There was nothing on my phone besides a white screen with a long list of software file names. I couldn't go past this screen, make phone calls, text, or even power down without pulling the battery out! BB Tech Support was able to help me reinstall the operating system and restore evertyhing through the desktop software (sadly my last sync was 4 months ago so I lost all of my apps).To this day, it still prompts me to download the update when I try to access the E-mail Setup application. I don't remember what version the update was on June 10 but the version showing is 6.11.0419.0755. I need to access this application but I'm terrified to download the update.
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Feb 16, 2010
I kept getting this error message when attempted to download software update for my Blackberry Bold 9700 via Blackberry Desktop Manager V5.01."An error has occured while downloading software for your device. Please verify your internet connection or try again later, if the problem persists."
My laptop was definitely connected to the internet because I was browsing while trying to update. The Desktop Manager itself recognises that it is connected to the internet, because it scanned for updates for itself on the internet and updated succefully. But when it came to downloading updates for my blackberry handset. It became oblivion to the fact that it was connected to the internet and kept giving me this senseless error report!
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Sep 1, 2011
I just updated my BB 9700 for the first time (511 updates to be exact). The upgrade is currently at 11 out of 12 upgrades and it is taking about 45 minutes to initialize before it gives me the message: "The desktop loader is unable to connect to the device, you may need to enter a password on the device."
The BB is not asking for password and I do not have any password protection on it. I have unplugged the USB from computer and the phone, reconnected and clicked retry and it continues to give me the same message 45 minutes later. I am freaking out a bit because it cleared all my contacts off and I believe the process it is trying to do is to restore that information.
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Dec 2, 2012
My bb bold 9700 is dead I tried to install os 6.0 but it wont work with apploader nor desktop software it returns a error at loading module stage.
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Mar 30, 2010
So is there a solution about Facebook?i dont receive notifications or anything...is this fixed somehow?
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Jan 31, 2010
I am trying to upgrade to 5.0 os and I downloaded the .419 from MTS and I downloaded the .419 and its recognizing old os such as 4.7 os, why isn't it recoginizing my 5.0 .419 os? It wont let me put on the new os it doesnt recognize it in the app loader.
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May 9, 2010
When I start the "BlackBerry® Desktop Manager" the "BlackBerry® Application Loader" is run automatically. It's a problem if my PC is not connected to INTERNET, since I can't stop it clicking on "Cancel" and the "BlackBerry® Desktop Manager" become hanged. Therefore, I can't use my device as an External Modem.
It is happening since I updated the "BlackBerry® Desktop Manager" to Version 5.0.1.37.I want to configure the "BlackBerry® Desktop Manager" to ask me if I want to run the "BlackBerry® Application Loader", in a manual way. But I have not found how to do it.
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Jan 26, 2011
when i plug my blackberry torch on the computer, the DM recognize it but when i go in the application section it starts loading (verifying all the stuff)but then the application loader appears to crash an i get message saying "Handheld Application Loader Wizard has stopped working" and i really dont know what to do.
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Jul 18, 2011
i am having a problem whuile operating the blackberry desktop manager after connecting my handheld. it says "handheld application loader wizard has encountered a problem and needs to close.we are sorry for the inconvenience". im unable 2 do anything on my device except take a back-up.
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May 20, 2010
I have been trying for a VERY long time to download an operating system. Every time the Application Loader Wizard does not detect the blackberry. It also does not let me check the box to detect it automatically. The Blackberry Desktop Manager recognizes the BB and its pin but the app loader wizard does not.
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Jan 3, 2012
what this message means?. I cannot update my software. Nor can i find a resolution.
" Handheld application loader wizard has encountererd a problem and needs to close."
I can probebly add the tech files if required.
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Jun 26, 2010
I've got a clean (wiped to factory reset) BB8800, with a first time installation of BB Desktop Manager on a new PC. The BBDM is 5.0.1.16. Everything is uncluttered with previous detritus.
However, when I connect the BB to the Desktop Manager, it asks me to update the Application Loader. I follow the instructions:
OK to upgrade
Disconnect BB
Click OK to close BBDM
Closes Desktop Manager,
Downloads 16Mb file
Goes to MS Installer
Verifies the files
Installs the files
It reopens the Desktop Manager
Then lo and behold, it asks me to UPDATE THE APPLICATION LOADER!!!
I'm on Application Loader 5.0.1.52. Is there any chance of downloading the newer Application Loader directly because everytime I go through the loop, it's downloading the installer files, and I can't find it in the cache.
Just for ref the BBDM components:
BBDM 5.0.1.16
DDDevMngr 4.1.0.14
RIM USB Driver 4.1.0.4
RIM Serial USB Driver 2.2.0.3
Application loader 5.0.1.52
RIMProgram 1.0.0.3
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Sep 25, 2012
My computer keeps saying "Application loader was unable to connect with your device. Please reconnect your device, enter the password, if required, and click retry." when I try to update the phone. The issue before was that the phone kept shutting off and would get stuck on the display loading bar everytime. I went to the AT&T store in town and they told me I needed to update it. I tried that and now it won't even turn on. The red light flashes a few times and then it stops and gives me the above message. What should I do?
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Aug 6, 2010
my blackberry not booting, it show red led indicator and no life.trying udpating os but it come to the stage reconnecting jvm and message appears "application loader could not connect to your device. Please reconnect your device, enter password if required, and click retry".
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Jun 10, 2012
I am upgrade my bb8520 using bd program , but until reconnecting to jvm it come up application loader was unable connect with your device . reconect your device , enter the password , if required , and click retry . but the phone is running at the half way .
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May 25, 2010
I'm trying to update the IMAP password on a 9700 Bold, a process I've done numerous times in the recent past. However, on this particular device, I cannot even get to the menu for email accounts. Every attempt results in the following ianane OS message; "Your device had a problem connecting to the server." I'm then required to either try again (a never ending loop) or cancel.
I suspect this has something to do with my provider (AT&T) because I had similar symptoms on another device (same model, w/o enterprise security policies). I was able to fix it on the other device by deleting the IMAP Service Books and then doing a hard reset. It doesn't work for the problem BB.
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Mar 16, 2010
1 - Not all n900 applications i find on the net are searchable or listed at all on the n900s built in application downloader. some files i download manually off the net are in gz and deb format. do i need to install the nokia pc software and transfer them to the phone in order to use them, as i cannot find any other way to do it? from using google there are an awful lot of users saying the nokia software does not work very well at the moment and to avoid using it until its fully adapted for the n900, as some features are supposedly unusable?
2 - is there an easy file unzip program for the n900, hopefully easily found within the n900s application downloader? i tried searching for 'zip' and 'unzip' but nothing crops up
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Jun 7, 2012
I recently upgraded to a 9860 but when I sync to my desktop, i am getting an error message that says" Application Loader Wizard requires blackberry device manager to be installed. Contact customer support"
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Apr 6, 2010
BOLD 9700, T-Mobile. I have current OS. I am receiving the above message when I try to reply to an email. Yesterday---I didn't have this problem. I go to email set up & my email addresses are there. When I am in message options, and choose Email Settings--- there isn't ANYTHING there.
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Jan 15, 2010
I have checked thru all the folders and saved messages folders and I can't find the message anywhere. When I get a new email or SMS/MMS text messages it says I have the number plus 1, but I can't find the message or get rid of the icon. I have looked in all the Instant messaging folders and still can't find the message.
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Jul 24, 2010
I've tried signing into Facebook via my new 9700 and am getting the following error message:Error encountered during XML parse: End tag does not match start tag 'head'.Has anybody else had this message? How do I get around it so I can access my Facebook account?
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Feb 27, 2010
something is killing my bb battery , it hardly lasts for 8 idle hrs and the same battery on another bb will last for around 2 days if not used too much , I had initially installed quite a few apps and thought maybe this was the reason for the weak battery , so i deleted all the apps and still the same . I dont have any apps other than the normal ones running in the background.
another thing is that my bb keeps hanging , esp while locking and unlocking Its like there is a bug or a virus on the bb I also dont see the name of the person calling when the phone is in the holster but when it is out it shows .....
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Mar 3, 2010
Cant run/install any application except msn chat. why is that? whenever i try to install (clicking the shortcut on the incoming email from bb) i am getting an error message saying that my bb 9700 is not suitable etc. why is that?
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