BB Bold :: Application Loader Wont Connect?
Oct 10, 2011
So last week or so, my phone took a bit of a swim. I did the usual, put it in rice and let it dry out. Then I turned it on to find it continously rebooting itself. Seeing as how I had no idea what was happening, I brought it to a shop to get it fixed. A week later I got it back and basically it was doing the same thing, only at the end of the reboot cycle the white screen would come up, then repeat. I googled this and saw that my blackberry was "nuked." There was an issue though; my phone had been totally wiped of handheld software. So I redownloaded it, then followed the steps to repairing it. But it would always stop at the second step saying "application loader was unable to connect to the device" when reconnecting to the jvc. Is there anything I can do or is my phone totally done?
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Sep 25, 2012
My computer keeps saying "Application loader was unable to connect with your device. Please reconnect your device, enter the password, if required, and click retry." when I try to update the phone. The issue before was that the phone kept shutting off and would get stuck on the display loading bar everytime. I went to the AT&T store in town and they told me I needed to update it. I tried that and now it won't even turn on. The red light flashes a few times and then it stops and gives me the above message. What should I do?
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Aug 6, 2010
my blackberry not booting, it show red led indicator and no life.trying udpating os but it come to the stage reconnecting jvm and message appears "application loader could not connect to your device. Please reconnect your device, enter password if required, and click retry".
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Jun 10, 2012
I am upgrade my bb8520 using bd program , but until reconnecting to jvm it come up application loader was unable connect with your device . reconect your device , enter the password , if required , and click retry . but the phone is running at the half way .
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Jun 24, 2010
I am trying to upgrade my OS through DM. I went to click upgrade after connecting my 9700, and it pops up "application uploader needs to be upgraded." I tried installing it as it advised, 5 times already and it still pops up the same message. I tried uninstalling and installing DM again with the latest version but it is still happening. Any clues on how to fix this?
My computer is Win7 64bit Sony.
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May 18, 2010
URL...I am uploading a .alx theme, that is suitable for my device(os 4.6)Happens to every single theme I uploaded.
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Mar 4, 2010
Downloaded and installed latest OS for my 9700.On the very last stage "Restore Device Data", my loader stalled and I'm afraid may not complete. Any information on how I can protect my data and the phone's data and how I can restart the loader?
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Mar 28, 2010
I keep getting this message:
Your BlackBerry Application Loader needs to be updated before your can continue. Do you want to update now? [Yes / No]
When I click YES, the Desktop Managers starts to download the Application Loader update. Then I am instructed to close the Desktop Manager so the setup can continue. After the setup is complete, the Desktop Manager starts on its own again and directly tries to open Application Loader. And OOPPS !! it tells you again that it needs to be updated !!! I kept doing that for over 5 times! and I am still getting this wierd messages !
Here are some usefully details:
Device: BlackBerry 9700
OS: OS 5
Desktop Manager: 5.0.1
Windows: Windows 7 Ultimate
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Sep 9, 2010
Desktop Software V6 application loader for new software for Bold 9000 won't allow the "apply" button to be clicked. Says "exceeded available storage" (124.5 mb), which is unchaged even after I deleted several large apps from the BB and rebooted. How do I get the application loader to work?
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Apr 17, 2011
I'm trying to update my BB bold 9700 to 6.0 bundle 1879 (v6.0.0.448 platform 6.6.0.124), when it reaches the modules backup 156 of 660 it says: Application Loader was unable to backup data on your device.
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Sep 1, 2011
I just updated my BB 9700 for the first time (511 updates to be exact). The upgrade is currently at 11 out of 12 upgrades and it is taking about 45 minutes to initialize before it gives me the message: "The desktop loader is unable to connect to the device, you may need to enter a password on the device."
The BB is not asking for password and I do not have any password protection on it. I have unplugged the USB from computer and the phone, reconnected and clicked retry and it continues to give me the same message 45 minutes later. I am freaking out a bit because it cleared all my contacts off and I believe the process it is trying to do is to restore that information.
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Jan 31, 2010
I am trying to upgrade to 5.0 os and I downloaded the .419 from MTS and I downloaded the .419 and its recognizing old os such as 4.7 os, why isn't it recoginizing my 5.0 .419 os? It wont let me put on the new os it doesnt recognize it in the app loader.
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May 9, 2010
When I start the "BlackBerry® Desktop Manager" the "BlackBerry® Application Loader" is run automatically. It's a problem if my PC is not connected to INTERNET, since I can't stop it clicking on "Cancel" and the "BlackBerry® Desktop Manager" become hanged. Therefore, I can't use my device as an External Modem.
It is happening since I updated the "BlackBerry® Desktop Manager" to Version 5.0.1.37.I want to configure the "BlackBerry® Desktop Manager" to ask me if I want to run the "BlackBerry® Application Loader", in a manual way. But I have not found how to do it.
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Jan 26, 2011
when i plug my blackberry torch on the computer, the DM recognize it but when i go in the application section it starts loading (verifying all the stuff)but then the application loader appears to crash an i get message saying "Handheld Application Loader Wizard has stopped working" and i really dont know what to do.
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Jul 18, 2011
i am having a problem whuile operating the blackberry desktop manager after connecting my handheld. it says "handheld application loader wizard has encountered a problem and needs to close.we are sorry for the inconvenience". im unable 2 do anything on my device except take a back-up.
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May 20, 2010
I have been trying for a VERY long time to download an operating system. Every time the Application Loader Wizard does not detect the blackberry. It also does not let me check the box to detect it automatically. The Blackberry Desktop Manager recognizes the BB and its pin but the app loader wizard does not.
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Jan 3, 2012
what this message means?. I cannot update my software. Nor can i find a resolution.
" Handheld application loader wizard has encountererd a problem and needs to close."
I can probebly add the tech files if required.
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Jun 26, 2010
I've got a clean (wiped to factory reset) BB8800, with a first time installation of BB Desktop Manager on a new PC. The BBDM is 5.0.1.16. Everything is uncluttered with previous detritus.
However, when I connect the BB to the Desktop Manager, it asks me to update the Application Loader. I follow the instructions:
OK to upgrade
Disconnect BB
Click OK to close BBDM
Closes Desktop Manager,
Downloads 16Mb file
Goes to MS Installer
Verifies the files
Installs the files
It reopens the Desktop Manager
Then lo and behold, it asks me to UPDATE THE APPLICATION LOADER!!!
I'm on Application Loader 5.0.1.52. Is there any chance of downloading the newer Application Loader directly because everytime I go through the loop, it's downloading the installer files, and I can't find it in the cache.
Just for ref the BBDM components:
BBDM 5.0.1.16
DDDevMngr 4.1.0.14
RIM USB Driver 4.1.0.4
RIM Serial USB Driver 2.2.0.3
Application loader 5.0.1.52
RIMProgram 1.0.0.3
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Feb 17, 2012
I wiped my 7750 trying to start clean since it's a used device.Now it's on JVM Error 505, usually no big deal. Just reload software with the app loader.That's not working.It connects fine every time, and acts like its going fine until it connects with the boot loader. Every time without fail it loses the connection to the device immediately after it appears to connect to the boot loader?I have tried a rewipe with: JL Commander, BBSAK, and the Blackberry Developer Kit to no avail.
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Mar 16, 2010
1 - Not all n900 applications i find on the net are searchable or listed at all on the n900s built in application downloader. some files i download manually off the net are in gz and deb format. do i need to install the nokia pc software and transfer them to the phone in order to use them, as i cannot find any other way to do it? from using google there are an awful lot of users saying the nokia software does not work very well at the moment and to avoid using it until its fully adapted for the n900, as some features are supposedly unusable?
2 - is there an easy file unzip program for the n900, hopefully easily found within the n900s application downloader? i tried searching for 'zip' and 'unzip' but nothing crops up
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Jun 7, 2012
I recently upgraded to a 9860 but when I sync to my desktop, i am getting an error message that says" Application Loader Wizard requires blackberry device manager to be installed. Contact customer support"
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Feb 17, 2012
I wiped my 7750 trying to start clean since it's a used device. Now it's on JVM Error 505, usually no big deal. Just reload software with the app loader. That's not working. It connects fine every time, and acts like its going fine until it connects with the boot loader. Every time without fail it loses the connection to the device immediately after it appears to connect to the boot loader?
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Jul 26, 2012
I am using Blackberry 9900 smartphone with OS version7.0 Bundle 1346 (V7.0.0.261, Platform 5.0.0.464)and i was initially able to connect to internet via apps and browser but after a while, i am unable to connect to internet via the application in the phone such as Facebook, Twitter, What's App and etc. I try 3G and wifi with no success but weird thing is i am still able to do web browsing via the blackberry native web browser. Have Google and found user with similar problem in the link [URL]The only way that i can able to use the app again is by taking out the battery and put it back to reboot the device. Then i will be able to use it for 5-8 hours where this problem will happen again.
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Oct 23, 2011
I have tried everything I could find.I can not get past "Application loader unable to connect.." while downloading new os 6. Waiting for devise initialization...Reconnecting to JVM...then "Application loader unable to connect.Retry or Cancel.
>one blog said they had to select RETRY dozens of time then final connected...I tried for over an hour :-(
>BBSAK, JL_cmdr & CRACKUtil will not see the devise so I can not attempt to wipe.
>First several attempts with app loader wizard would show PIN UNKNOWN but at some point the PIN started showing up.
>BBDM sees the devise, shows PIN but advises it cannot connect. trying to update OS ends same result as using app load wizard.
>Tried with XP pro & W7.
>USB ports are working fine and set properly to suport during process.
>Tried via cmd.
>battery is good, USB cable is good, various laptop are good.
>No water damage, never dropped & out of warranty
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Feb 28, 2012
1. Doesnt Turn On (I Get red light for approx 1 min with charged plugged in ONLY / then changes to charging sign on screen.
2. If chargers unplugged nothing happens no lights nothing (tried all battery pull far from this now)
3. Install all the software needed to do a full re-install BBSAK + JL_Cmder + Loader "to no avail"
4. When using the above said software i get an error on the COMPUTER saying "Cannot connect to JVM" Click either retry or cancel. the phone then seems to be going into a LOOP again, the windows device notification sounds every so many seconds.
Phone also never changes from a black screen with battery sign with lighting strike through it!Prior to the above the phone was fine, what this could be as it seems that most other threads and posts about JVM Errors seem to have a specific code and this one doesn't.
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May 20, 2011
I tried to reinstall OS on my curve 8900. At the stage of " reconnecting to JVM" an error message occurs stating "application loader Unable to connect to your device" I had tried all the options like Jl_cmder ..but still nothing happens. My mobile is dead and is not responding to any instruction.
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Jun 22, 2010
Having problem by always getting this message:
Your BlackBerry Application Loader needs to be updated before your can continue. Do you want to update now? [Yes / No] .... and it's looping!
I click YES, and followed all the update steps until finish (even I restart my laptop to be safe), then when I wanted to use the Application Loader, it tells me again that it needs to be updated !!! on and on and on ... until I gave up.
Device: BlackBerry Storm2 9550
OS: OS 5
Desktop Manager: 5.0.1
Windows: Windows XP
Been searching the net and asking left, right and center but no one can give any solutions,
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Oct 3, 2011
my BBM has disappeared but apps loader says its installed.I backed up my phone and my BBM was gone! i tried to re-install it and it says its still installed but I cant find it.
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Jun 15, 2010
I recently just got my pre-order done and when I went to check the order status I got something saying "application failed to connect." Anyone else encounter this?
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Jul 4, 2011
I have 9300 and using OS6...but somehow I am unable to connect BlackBerry Calendar Application with Facebook... the option is just greyed....
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Feb 29, 2012
When I try to log in it keeps giving me the 30641 I'd error
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