BB Bold :: 9700 Application Loader Was Unable To Backup Data On Device
Apr 17, 2011
I'm trying to update my BB bold 9700 to 6.0 bundle 1879 (v6.0.0.448 platform 6.6.0.124), when it reaches the modules backup 156 of 660 it says: Application Loader was unable to backup data on your device.
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Sep 25, 2012
My computer keeps saying "Application loader was unable to connect with your device. Please reconnect your device, enter the password, if required, and click retry." when I try to update the phone. The issue before was that the phone kept shutting off and would get stuck on the display loading bar everytime. I went to the AT&T store in town and they told me I needed to update it. I tried that and now it won't even turn on. The red light flashes a few times and then it stops and gives me the above message. What should I do?
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Jun 10, 2012
I am upgrade my bb8520 using bd program , but until reconnecting to jvm it come up application loader was unable connect with your device . reconect your device , enter the password , if required , and click retry . but the phone is running at the half way .
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Jun 24, 2010
I am trying to upgrade my OS through DM. I went to click upgrade after connecting my 9700, and it pops up "application uploader needs to be upgraded." I tried installing it as it advised, 5 times already and it still pops up the same message. I tried uninstalling and installing DM again with the latest version but it is still happening. Any clues on how to fix this?
My computer is Win7 64bit Sony.
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May 18, 2010
URL...I am uploading a .alx theme, that is suitable for my device(os 4.6)Happens to every single theme I uploaded.
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Mar 4, 2010
Downloaded and installed latest OS for my 9700.On the very last stage "Restore Device Data", my loader stalled and I'm afraid may not complete. Any information on how I can protect my data and the phone's data and how I can restart the loader?
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Mar 28, 2010
I keep getting this message:
Your BlackBerry Application Loader needs to be updated before your can continue. Do you want to update now? [Yes / No]
When I click YES, the Desktop Managers starts to download the Application Loader update. Then I am instructed to close the Desktop Manager so the setup can continue. After the setup is complete, the Desktop Manager starts on its own again and directly tries to open Application Loader. And OOPPS !! it tells you again that it needs to be updated !!! I kept doing that for over 5 times! and I am still getting this wierd messages !
Here are some usefully details:
Device: BlackBerry 9700
OS: OS 5
Desktop Manager: 5.0.1
Windows: Windows 7 Ultimate
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Sep 1, 2011
I just updated my BB 9700 for the first time (511 updates to be exact). The upgrade is currently at 11 out of 12 upgrades and it is taking about 45 minutes to initialize before it gives me the message: "The desktop loader is unable to connect to the device, you may need to enter a password on the device."
The BB is not asking for password and I do not have any password protection on it. I have unplugged the USB from computer and the phone, reconnected and clicked retry and it continues to give me the same message 45 minutes later. I am freaking out a bit because it cleared all my contacts off and I believe the process it is trying to do is to restore that information.
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Aug 6, 2010
my blackberry not booting, it show red led indicator and no life.trying udpating os but it come to the stage reconnecting jvm and message appears "application loader could not connect to your device. Please reconnect your device, enter password if required, and click retry".
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Jun 7, 2012
I recently upgraded to a 9860 but when I sync to my desktop, i am getting an error message that says" Application Loader Wizard requires blackberry device manager to be installed. Contact customer support"
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Apr 22, 2010
mine has around 120mb free wheb purchased new. is this about right. i thought it had twice that? i assume the system takes a bit of it? but then i saw a Internet video and the guys bb is loaded with apps and still got 130mb free. search in Internet "blackberry 9700(onyx) over review". why is that? makes me wonder. is it cuz his is a tester model?
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Mar 26, 2010
Does anyone know about VOICE TO DATA (email or SMS) apps and what are the best one?
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Aug 5, 2010
Using BB 9700. I have question regarding installing BB applications into Media Card instead of Device Memory in BB as follows:
1. is it possible to do?
2. How can we do it?
3. What is the impact to the BB usage, in terms of stability?
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Jul 19, 2010
I recently had to wipe out my BB completely and my office IT restored the main databases.Unfortunately, I now have to reinstall again all my third party applications that I used to have (the backup file I have in my personal PC does not show the applications so I can restore them).Looking at the folders in my media card, I realize I have a lot of files related to those previous applications and wonder if I should delete them before installing the same applications again. Or do I need those files there?
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Dec 29, 2011
I am trying to back up all my data before doing a security swipe (impossible to connect to BBID and this seems to be the only solution...) but Blackberry Protect isn't working online (it says my phone is busy and the back up cannot be completed).I've tried to back up via my software but none of my contacts, pics, calendars or tasks appear when I click on the logo. I cannot even update the phone's software as nothing seems to work... I cannot use my phone properly and there is no way to call IRM (O2 said they could not help, great...).
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Oct 10, 2011
So last week or so, my phone took a bit of a swim. I did the usual, put it in rice and let it dry out. Then I turned it on to find it continously rebooting itself. Seeing as how I had no idea what was happening, I brought it to a shop to get it fixed. A week later I got it back and basically it was doing the same thing, only at the end of the reboot cycle the white screen would come up, then repeat. I googled this and saw that my blackberry was "nuked." There was an issue though; my phone had been totally wiped of handheld software. So I redownloaded it, then followed the steps to repairing it. But it would always stop at the second step saying "application loader was unable to connect to the device" when reconnecting to the jvc. Is there anything I can do or is my phone totally done?
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Aug 4, 2012
I have a BB Bold 9700. My service provider is Telstra (Australia). And before you ask, no, a few battery pulls didn't fix my situation.My "4/S" button on my bold has turned super sensitive. if you breathe the wrong way - your text/screen will be filled will dozens of little "s" on the rampage. For example, if you type in the question "How are you today?" it will come up as, "ssshsow assrsse you tosssdssasssy?"As this is a hardware problem with my phone and as I am at the end of my contract, I am quite content to purchase a new phone.
However, due to the "s' button repeating like a bunny and my being half asleep when i checked my phone last night and accidently turning it OFF - I can not enter in my pin number nor my puk number into my phone. (the numbers come up as stars so I can't see which is the number I wish to enter over forty-seven thousand little 4s insinutating their way in.
Typing in the 4 numbers of my pin comes up as "********************"
Tying in the 8 numbers of my PUK comes up as "*******************************************************************"
The keyboard being broken is neither here nor there but I am explaing this to illustrate my dilemma.
(1) is it possible to somehow fiddle something so I can actually see the numbers instead of stars when I enter in my pin and puk code so I am able to delete the "4/s" when they occur and be able to open my phone and then do a backup or
(2) Is it possible to do a back up or unlock the phone using the computer while my phone is now asking for the PUK?
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Sep 9, 2010
Desktop Software V6 application loader for new software for Bold 9000 won't allow the "apply" button to be clicked. Says "exceeded available storage" (124.5 mb), which is unchaged even after I deleted several large apps from the BB and rebooted. How do I get the application loader to work?
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Mar 17, 2010
I have a new BB9700. With desktop manager i uploaded ubertwitter, over internet installed some gmail apps (gmail, google maps). While instaling ubertwitter the forth action of install in deskop manager could not be completed, it was not moving, so I cancelled it. Everything worked fine for a while.
Then, while typing a messege into blackberry messenger the phone went totally blank (white screen,), the hard reseted itself and after initialisation, it went into begginers setup. From then, when you cancel the setup it shows in the first line BlackBerry Platform 5.1.0.90 and a list of BB apps, address book, ATTMusic, BrickBreaker, Calculator, Calendar and so forth. When you click on any of them it says: "Error starting net_rim_bb_file_explorer; module "net rim_bb_browser_lib not found." Or similar.
The only thing that works are calculator, memo, password keeper and options. With options I can access application list and delete some of them if necessary.
All the settings in options are erased to starting options.What is also interesting is that I can return phone calls after I get a missed call. The phone does not ring, it is muted, but I get a notice of a missed call and I can the return the call.Does that mean that failuire of the desktop manager to complete the forth action cause BB to completly erase everything? Does it mean I need to reactivate the phone (BES) and start from scratch?
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Jun 9, 2010
I entered the password three times wrong , then the blackberry asked me to enter "Blackberry" to continue , and it refuses to change the typing language - my blackberry is arabic ! and i think the problem is in the arabic bold 9700 blackberry devices
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Jan 17, 2010
I bought an unlocked BOLD 9700 QWERTZ keyboard layout, German edition, unlocked, OS 5.0 because I thought that it was a smarter choice than purchasing an iPhone.The following issues occured and I would be very delighted if you could resolve them all:
* WiFi: What settings do I have to change so that my blackberry does transmit all data via WiFi and not GPRS or 3G? I do not have a data plan and don't want one
.
* eMail: The set-up assistant only allows me to connect to a Blackberry server. I want to connect to my private IMAP server. How can I do that?
* GPS: No app was found on the phone. No Blackberry Maps, nothing. Where can I get the Blackberry Maps?
* AppWorld: I am unable to access the Appworld. When trying to open the page from my Blackberry it says that my device is not supported. How can I access the appworld anyway and download programms for my Blackberry Bold 9700?
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May 11, 2012
My iphone 3gs is not active..
Info:
iPhone 3GS, iOS 4.1
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May 16, 2012
I have an iPhone that has already been synced with an HP laptop. This PC is now in need of repair but the price of repair was too costly so I bought a MacBook Pro to replace it.I would like to now sync my iPhone with my new MacBook using iTunes but when I attempt this I get a message stating that all the information in my iPhone will be replaced by all the information in iTunes (which is nothing). I cannot afford to lose all the information in my iPhone but also I cannot update my iPhone using iTunes because it has not been paired with my new MacBook and I am told that it can only be paired with one computer at a time. I cannot unpair it with my old PC because my old PC doesn't even boot up anymore.I was told that I could Backup the information in my iPhone by control clicking on the icon in the toolbar to the left of the iTunes screen which would then let me sync safely. I have now done this but I still have nothing to show for this in the iTunes library (no music, photos, notes, contacts etc.) and I have no idea where this backup has been stored. Also in the help menu in iTunes it says that media files such as songs, videos and some photos AREN'T backed up but can be restored by syncing with iTunes (how is this possible to restore something that hasn't been backed up in the first place?).
Info:
iPhone 4, Mac OS X (10.7.4)
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Jun 16, 2010
I did a normal backup and just before it finished, a message came up saying the DM could not backup one Theme. I clicked OK and then it comes up with another message and it says Backup completed ... click OK .So is it just one theme that's odd and not being backed up? (which I don't mind) With (hopefully) the rest of my stuff backed up as usual.
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May 30, 2010
When I connect other BB, I can see in the DM that there is a 6th icon called IP modem to connect as a wireless internet IP modem, but how come in my 9700 I can't do that?
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Sep 26, 2010
I use a BB 8520. I am unable to upgrade my device core application from version 4.6 to version 5.0.When I click on the "Update Device" on the BB Desktop Software version 6.0, it states that my device does not require an update.Also when I click on the tab applications of the Desktop Software it does not show BB Core Application 4.6 and does show all other applications such Facebook, BB App World and BB Messenger 5.0.
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Mar 30, 2010
So is there a solution about Facebook?i dont receive notifications or anything...is this fixed somehow?
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Jun 1, 2011
I have an Xperia X10a. I wanted to update my phone, but am unable to backup my data as suggested. I get a message that says "Install blocked. For security, your phone is set to block installation of applications not sourced in Android Market.' I do NOT have the option to change the settings.My provider is AT&T.
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May 14, 2012
I have erased my iphone in error and want restore from my backup but all I have ia a black screen with a white apple and its not detected by itunes
Info:iPhone 3G
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May 23, 2010
Brand new BB user.I have just received an error while trying to sync my Storm 2 9950 to my Outlook 2007 (Windows Vista).It is stopping while trying to sync the address book.It stops on record 223 of 449.A novice at the phone.
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Jan 3, 2010
I have change cell from E71 to E72, before i change i do a phone backup to my E71 to the memory card however i put the memory card to new E72, i go to Office-> file mgr -> memoey cardarea click option but there no restore icon but when i go see my file under folder backup it has a Backup.ARC in it i have lost alot of contacts in itis there anyway to restore it. or at least i get to see my contact list.
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