BB Torch :: 9860 Again Stopped Working?
Oct 27, 2011
28th October 2011 upgraded my bb to 9860.8th November 2011 ordered replacement,15th November 2011 replacement arrived (total **bleep** delivery company being used by o2),13th December 2011 bb stopped working again So both times I have had the same problemonce charged it turns itself offwon't turn back on againtaking the battery out doesn't workcharging icon doesn't appearcompletely blank screenred light flashes on & off.I can do nothing with the phone.
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Sep 21, 2011
I dont know if i'm the only one or the first one but here goes.Model: Torch 9860Operating system: OS 7.0 bundle 1465Pin <Personal Content Removed> My screen just stopped rotatin. it was doing it in the morning but in the afternoon it stopped rotatin.I've tried everything.I tried a soft reset a hard resetI even reinstalled OS 7 but i've read a post the foundedsolution was to go back to OS 6. something.But having a newly purchased telephone not dropped once i find it very silly to downgrade my Operating system.
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Dec 5, 2011
My 9860 has stopped sending emails to my car system. Any steps to take to repair.
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Nov 10, 2012
Since around 2 weeks I have a Torch 9860. Yesterday evening, when I was not using the device the Torch suddenly stopped functioning. When I turned it on again it said it was setting up but it didn't do anything. So after a few minutes I turned it off and on again but now it didn't react at all (so screen stays black, no button lightens up etc.). I can't get it turned on again, not even when I removed the battery for a few minutes. I also tried to charge it again as I wanted to be sure the battery was charged but this doesn't work either.
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Oct 19, 2011
i bought a new torch 9860 with OS7. when i try to open any flash video from facebook, it doesn;t open and says my phone doesnot support this. on adobe site, there is no flash player available for blackberry os7.
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Jan 10, 2012
i can't seem to use 3G on my 9860.. it has bands 1, 4, 8.
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Nov 22, 2011
I have set up a BB Id using using my laptop and have received a mail from BB validating the same. I have also tried login in from my laptop and it works.However, when I try to log in using my BB Id and password from my phone it is giving an error message 'The user name and password provided do not correspond to a valid blackberry ID'.
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Jun 23, 2012
i purchased BB 9860 on week ago. i am disappointed,
(i) why mobily sim (Saudia) not working. G3 is not activiate.
(ii) what is radio off? what does it mean
(iii) i want to install viop application (mobile dialer) how?
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Oct 26, 2011
I got a BB torch 9860 a couple of days ago . After sometime I start working on the phone, the phone gets stuck and the sound doesnt work. Everything else is normally working.
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May 19, 2012
the headphones on my torch 9860 do not mute the phone and play, so cannot listen to music. They did work but have stopped, headphones are fine on other devices, and i can not find a setting on the phone that might have changed?
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Oct 26, 2011
After sometime I use the phone for calling. the phone gets stuck. its gets back again so that i can work on it normally but the sound is not working. please tell me what I should do.
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Aug 6, 2012
My software is not working properly, my berry button works sometimes, and when the battery gets low the camera has a mind of its own.
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Nov 12, 2011
I just upgraded from the Torch 9800 to the Torch 9860. Most of the apps that I paid for no longer work. Is there a patch that will let the OS6 apps work with OS7? I spent too much money for none of these to no longer work.
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Feb 2, 2012
why the st george bank app not work with my phone?
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Nov 2, 2012
My "lock" button at the top of the phone is not working !
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Nov 27, 2012
my trackpad on my blackberry torch 9800 has stopped working, i have taken the battery out & restarded the phone lots of time but it is not helping. Iam able to click on icons but the trackpad will not scroll. In my software updates it says iam due an update for '7.1.0 Bundle 2061', should i update the phone? could this be the cause? I have also heard that maybe it is due to my battery, could this also be the cause.
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Sep 23, 2011
So I've had my phone since May. Today I noticed that the camera seemed to have slipped down so whenever I take a picture there's a big black blur at the top. The rest of the picture is fine. What can I do to fix this?
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Aug 21, 2012
The slide out keyboard on my tOrch has stopped working and O2 want to take my phone off me for at least 7 days to see if it can be repaired. Cannot be without for this long. Phone is less than 12 months old so should be under BB warranty.
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May 9, 2011
the keyboard has stopped working on my phone so i can only use the screen i have only had it since christmas.
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Aug 8, 2011
I have only had the Torch since Feb and the trackpad this morning decided to stop working. First of all it was goign hey wire and openeing folders up and sending e-mails without me not touching it and now it just wont work at all, I cant even click down on it.
what is wrong with it and whether there is a quick fix I can do without taking back to the shop. It should still be in warranty so not bothered about that it is just time without a proper phone.
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Jul 25, 2011
I've had my Torch for 7 months now, without a data plan, and ALL wi-fi apps worked fine through my home wifi router. (Facebook, IM+, BB App World). A few weeks ago, they just stopped working through wifi. I can't even use My Rogers Account App..the only TEMPORARY fix is a battery pull, but they'll only be fixed for a couple hour
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Nov 13, 2012
My trackball on my torch has stopped working, I can "click" with it but cannot scroll with it?
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Oct 27, 2012
I am from Toronto (I'm on Virgin) and I am currently in Switzerland on vacation. I have been using BBM and email over wifi without any problems over the last few days. However, recently BBM and email have stopped working on my phone. Facebook, the App Store, WhatsApp, etc. all work fine, but BBM and email do not.
I have noticed that I no longer have the Blackberry BB icon in the top right-hand corner of my phone (where it shows wifi connection, etc). How do I get BBM/email working again?
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Jan 26, 2011
when i plug my blackberry torch on the computer, the DM recognize it but when i go in the application section it starts loading (verifying all the stuff)but then the application loader appears to crash an i get message saying "Handheld Application Loader Wizard has stopped working" and i really dont know what to do.
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Oct 25, 2012
I had to quit in the middle of a sync. Now the BDS terminates as soon as my devise is attached with a USB. I can't get far enough along in the process to restore from a backup.Do I have to wipe my phone completely? (battery in and out is ineffective)
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Nov 8, 2011
My camera has randomly stopped working. When I press on the camera icon the picture doesn't come up and the camera button which you would normally press to take a picture isn't highlighted so its not an option to press.
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Jul 29, 2012
A few days ago whilst texting the buttons on my blackberry torch just stopped working. I thought maybe it was water damage because a bottle of water leaked in my bag whilst my blackberry was there but that was earlier in the day and it was fine afterwards. Anyway, when the keyboard stopped working I took the battery out for a day and put it back in and it still isn't working. I put it in a bag of rice for 24 hours and it's the same. Whats weird is that when I put it in safe mode the keyboard will all work for about 5 mins then stop again. And everything else works but the buttons - the phone itself is fine and I still get emails but I can't open them because the back button and everything doesnt work.
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Nov 18, 2011
My torch camera randomly stopped working. I used it one day and the next day it wouldn't work. It will work once in a while but most of the time wont. I've tried taking the battery and sim card out, I've tried updating my phone (the guy at my location bell store told me to do, he's seen this a lot) but nothing is working. I would really enjoy finding the answer to my problem without sending my phone away.
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Dec 20, 2011
The camera zoom stopped working on my 9800, did the battery pull, complete whipe with a software update as recommended but with no success, problem remains.
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Dec 1, 2011
Recently my 9800 torch keyboard has stopped working it hasnt been exposed to water or anything. The touch screen is fine no problems at all i presumed that it had broken and that was that...then one morning my screen flashed black l(like it had been locked) and the keyboard started working then after 5 mins it stopped. This has happened for the past 3 mornings now so i thought it could poss be a software issue. I have rebooted my phone (bat pull) done a full wipe of everything and still no joy
My device version is v6.0.0.246 bundle 695 it says it is the latest software
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Feb 10, 2010
my screen has stopped rotating when I put the device into a landscape axis. I have seen many post about people who want to disable this feature but I like it and now my device has stopped doing it.
how to restore this feature?
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