BB Curve 8900 :: Buttons Wont Work After Updating Software?
Sep 17, 2010
I own a Curve 8900 and up till a few hours ago was absolutely delighted with it. On being prompted to upgrade the software in my device, I did so and am very disappointed now. The lock button on the top left of my phone no longer works neither does the button on the right. I have tried to recover the phone from the earlier backup but this has not helped either. I also found the BB site somewhat user unfriendly. Any advice anyone?
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May 21, 2011
i have a bbcurve 8900 and all of the buttons have just stopped working the device loads and the screen comes on when i insert the battery. I can recieve calls txts bbms but cannot answer any of them as the buttons rent working.
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May 23, 2010
my blackberry curve has stopped working again, this is the third time that the fault has developed and this time it lasted a week, each time the device gets returned I'm assured that the fault has been rectified. So far its had the software upgraded, its also had the keypad replaced and an internal service and its now broken again
I have been onto vodafone and all they can do is repair the device again but there getting nowhere with it as each repair only lasts a week is there anyway I can get this replaced through blackberry as vodafone seem to be completely rubbish at resolving this one. I don't even mind getting a refurbished unit or an older model, just something that works. I have tried redoing the firmware, I have also done numerous battery pulls but I'm getting no luck
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Jun 10, 2010
I am facing BB8900 device hanging problem since few months. Due to no reason the device gets hanged and no button works. Power is still on. To resolve I upgraded the OS also with latest.. but still even in ON condition buttons are not working. No recognition. Earlier when it was hanging after some weird buttons behaviour it was later working ok after 10-12 hrs.. I was hoping same but this time when I upgraded software from desktop software then I am not able to accept the T&C of BB. I am not able to press OK button and still phone is in Hang condition. Even removing battery does not work, same thing repeats...
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Apr 14, 2011
the keyboard and buttons on the side and top on my 8900 simply stopped working, in that they will no longer activate the phone even though I know the phone to be on.The phone is a PAYG handset on Orange, whom I have contacted and was told that because the unit is over 12 months old (18months) I must contact Blackberry. There are unfortunately no support telephone numbers apparent on the site, so this seems to be my only option! This is incredibly annoying as I need to use the phone on a daily basis for email, etc!
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Jul 6, 2010
I am a new eager blackberry user, I got a 8900 recently. I was updating it this morning and was in a rush and I took out the battery by accident. this gave me the app error 205. I've read some of the forums involving this error where I should reboot the whole OS. The problem is that my DM reads the device. When I try to reupdate the phone it stops at the reading service information (roughly 7% of the bar) and it won't go further. I've also tried restoring the phone, but no luck. any help?
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Mar 20, 2011
I've updated my device software on my curve 8900 to version 5. But now i can't unlock the keypad. It will lock as normal by holding down the 'a' button but using 'a' and call button now doesn't unlock but merely fades out the screen.
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Mar 24, 2011
I'm using curve 8900 right now. However, I accidentally wipe my handheld yesterday. Thus I tried to update my firmware (the following one)
BlackBerry Handheld Software v5.0.0.1168 (All Languages)
Consisting of:
Applications: 5.0.0.681
Software Platform: 5.2.0.67
File name: 8900AllLang_PBr5.0.0_rel1168_PL5.2.0.67_A5.0.0.681_O2_UK.exe
After it rebooted. I add more applications without setting the language in my handheld first. And this is where the problem begin. The screen is just stuck with the page to choose language to be used in handheld and cannot be navigated at all. I also cannot connect it to my computer. I tried battery pulled and let the battery run out then pull and recharge again. It always come up with the same screen.
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Oct 2, 2011
I have a 9300 Curve and the G,H,J,K,V,B,N & M don't work, well they work but they don't click like they should. besides take it to a repair shop?
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Jun 19, 2011
Does anyone know what might be wrong - all buttons work except the main one in the middle which means I cant do anything.
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Jan 27, 2010
I have a Blackberry Curve 8330. Yesterday the buttons stopped working. I could use the phone only through the Bluetooth. Based on the information from this forum I tried a number of hard resets and updated the OS. Neither worked. Verizon is exchanging the phone, but I don't want to send the phone back with all of my info on it. Is there any way to clear out all the information on the phone without using the keyboard and the normal wipe memory process?
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Jul 31, 2010
I have a 6 month old phone that has never been wet. Today for no apparent reason all the buttons stopped working. The trackpad can be used to scroll back and forth across the home screen till the screen fades due to inactivity.
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Jul 12, 2012
I just downloades some MP3 files on my BB. I only can control the music (stop, pause or mute it), while I am in the music interface ('now playing' mode). When I go to an other interface or home screen, i cannot control the audio with the buttons anymore.
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Oct 1, 2012
i took the battery out and when i put it back in and allowed it to reboot none of the buttons work, i cannot scroll or click on anything and none of the other buttons work either. I have tried different variations of this many times, i have taken the battery out for a little while and then put it back, i have taken the battery out and replaced it and then left the phone to reboot and i have taken the battery out and plugged the phone in and the when the no battery message comes up put the battery in and nothing will work.
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Apr 28, 2010
The Iplayer from the BBC works well on the bold but it will not work with the curve (apparently not compatable) this I cannot understand - Does anyone know how to make it work on the Curve
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Sep 12, 2010
I have a 8900 but as from last week it started playing up,firstly the screen used to go blank at certain time,i purchased a new battery but does not seem to work,when i power it up it initalises fine then the light goes off,when i connect via the data cable i can see everything ok on screen but the keypad seems to have locked,have tried updating the software and deleting 3rd partyprogrammes that have been downloaded to the devise,any other suggestions?
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Jan 25, 2010
My Curve 8900 is less than 6 months old, and suddenly the keyboad will not work, so I cannot make/receive calls, and although the trackball works, it will not "click" to unlock it. Seems to be an intermittent fault. As I own the Blackberry (it is not bought through a service provider), I tried to contact Blackberry customer services UK, who seem to be reluctant to deal with consumers. My service provder, O2 were much more helpful. How can I get a replacement/repair under warranty, or fix the problem?
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Apr 30, 2010
i have gps turned on but when i go on to maps it says this
Default service: None
how can i look at the maps?
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Apr 17, 2012
My phone is a Blackberry Curve 8900. OS v5.0.0.681 (Platform 5.2.0.67). Everything about the phone works fine except the camera function which just shows a dark screen when I attempt to use it. I have tried removing and replacing the battery whilst powered up, but this does not work. Is there any way I may be able to fix this or is the camera function just broken?
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Mar 19, 2010
So I got my first BB 6 months ago! I loved it I babied it! I never had a phone do so much keep me so entertained. Keep me so up to date with everything> I left the G1 for the BB and it was still much better I could contact friends I could not any other way with the BBIM. Then one day she died in her track ball! So I had to replace her. That was 2 months into the love affair I was having with the BB.
So I got the replace meant and it was harder than anything to tell her by. I could tell my wife by with ease but not her. I loved her! She was my best friend my companion I never left her behind! So many bars so many experiences SO MUCH TROUBLE ELIMINATED. But she had to go, Like a horse with a broke leg she was worthless!
So on to my second one not so much babying as I still thought of her predecessor. She could never be HER! I however gave here a chance! and we grew a bond unlike no other.
we were inseparable every where together only a handful of hungover days did I forget to bring her with me to work. I m,ade up for that many a time!
She finally committed suicide of the track ball as well. Following her predecessor. So I had to replace her again but this time I had new knowledge of how to use her while I waited. I also had a callous numbness to her loss from my first marriage to a BB! So I was not hurt or lonely!
So as I awaited my replacement BB Curve 8900. I did not care as soon as it arrived she was done she was gone to the wayside! I hope you can be refurbished but I can never trust you ever!
My new mistress arrived I opened her fondled her and loaded her with all I had! Only to find out I had been burned. She did not work for data. or incoming calls. She was a teasing *****! So back to my previous mistress! With no track ball while I fight for a free upgrade due to have gone through 3 BB 8900 in 6 months WTF
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Jan 5, 2012
When i take out the battery it still dosen't work.
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Jan 25, 2010
My Curve 8900 is less than 6 months old, and suddenly the keyboad will not work, so I cannot make/receive calls, and although the trackball works, it will not "click" to unlock it. Seems to be an intermittent fault. As I own the Blackberry (it is not bought through a service provider), I tried to contact Blackberry customer services UK, who seem to be reluctant to deal with consumers.
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Jan 13, 2010
I received my Blackberry yesterday and still getting used to it after using an iphone for 18 months. However, I still have 1 small problem......
I have set up the important calls under a profile which only my girlfriend can call when I am on nights. However, whatever I do, the phone never rings, even when I have set up important calls only.
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Sep 9, 2010
is there a version of os 5.0 where the voice dialing actually works from your blue tooth? or can you reload voice dialing from the os 4.5 app?
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Feb 16, 2010
I recently acquired a curve 8900 (Tmobile) through work. I currently have an LG Lotus from Sprint, with all of my contacts in it. It's in the neighborhood of 500 or so, so I obviously don't want to transfer them by hand individually. What is my best bet to get them from my lotus to my new blackberry? I normally have it done at the store, but I didn't know if they would be cooperative in doing that since it's two different carriers.
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May 6, 2010
I have the 8900 and my carrier is Tata Docomo. None of the keys and the trackball are working, This includes the mute key on top of the phone, the lock key, the side push button keys , . . all keys are not working. And neither is the trackball.I flashed the OS, as in reinstalled the OS, 5.0.090 (Platform 4.0.023) but that didnt solve the problem.
I've also plugged out the media card, to avoid any conflicts.Have done hard resets of course, but thats not helped either.Except for the keys not functioning, the phone is otherwise functioning, I can recieve calls, which I of course cant pick up. I am being able to use it as a modem and connect to the internet using Desktop Manager. The Desktp manager is detecting the phone, too.
The Desktop manager version I am using is 5.0.1.11.Out of the 252.5 M device space available, I have 131.0 M free.
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Mar 11, 2010
This week I left an employer to go to another one. I have not started with the new one yet. I have a personal BB Curve 8900 with work email and one personal email on it. This evening I got the email from the old employer IT dept that they had terminated the work email and BB BES service. Nearly simultaneously, I lost all my personal contacts (which were downloaded off my old flip phone when I got the BB, not from the employer), my personal email account, my calendar, and the memopad documents I had saved for the last 7 months. The phone also reset, removed my password, reset the ringtone, reset the bluetooth settings for my PLT510, and who knows what else. The only evidence that this was still my phone was that my pictures and .mp3s are still there. when an employer terminates blackberry service, is it possible for them to essentially wipe your blackberry clean without your knowledge or consent? If so, how can you set it so that doesn't happen again? If not, is it possible that it is just a huge, inconvenient coincidence, and my BB is experience a major technical difficulty?
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Feb 22, 2010
i've just upgraded my 8900 from 4.6 version to 5.0 os version, all programs are running good but i find one small problem for the keypad lock on the top left side of the unit, it doesn't work?
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Jan 31, 2011
I updated my Blackberry 8900 Curve over the weekend to v5.0.0.1036(Platform 5.2.0.104) Provider is [URL] This updated was offered when connecting my device to BlackBerry Desktop Application.
After this update successfully took place I discovered the problem that the upper top right button (usually used to mute) does not send my device to standby anymore when being pressed longer than 3 seconds. This function worked perfectly prior to this update. Unfortunately I did not know on what version I was before, but as I`m doing updates on a more of less regular base I assume it was the prior available one.
Together with this problem I discovered something that is also working different than before. When I press the keyboard lock button (upper top left button) the lock now gets activated directly and the screen turns black. Before this update took place the owner details were showing up when pressing this button and the screen turns dark after the defined time to go off. The owner details are added correctly and show up when going to properties-owner.
I did a secure delete (security options - security delete) of the device and started from scratch twice already, but the problem remains the same.
Is there any way to get at least the standby working again. I´m using an case-mate holster with build in battery allow me to recharge my BB when no power plug is avail. Unfortunately this one does not have a magnet that send the device to standby automatically when plugged into the holster, so this manual standby option is important for me to extend battery life.
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Jul 24, 2010
I took a 21 hr trip w/ no recharge. Battery completely drained. Since then...
-BB will not charge.
-I have BB desk manager, have removed battery and replaced, purchased new battery, purchased new a/c cord.
-charging does not work via USB to PC, USB to Auto, USB to A/C.
any suggestions?
-Unit has never been wet, nor dropped.
-Carrier is T-Mobile
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May 22, 2010
I had an 8310 and just bought an 8900 brand new off of eBay. I used the 8310's speakerphone A LOT for listening to music and loved it! I always took the back of the phone off too so that it wasn't coming through 2 little holes through the top. Is the sound quality and volume of the 8900 equal to or greater than the 8300 with its batter door off?
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