BB Curve :: 8520 Buttons Are Not Working - Cannot Click
May 11, 2011
I've tried removing the battery and this doesnt work, there is no water damage, when the phone just turns on I could move with the trackpad but I cannot click Ok on the message. None of the buttons work.
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Jul 1, 2012
So I've had my Blackberry Curve 8520 since around October 2010 so my warranty has run out a long time ago. Basically, the problem is that every single button on the phone does not work. When I say every single button I mean keyboard, the green and red phone button, the back button, the menu button, the audio, camera and side buttons, the music control buttons, literally just every single button. I doubt it is water damage because this happened back in March or so and I just gave up trying to fix it and I tried it again today to see if maybe it finally got dry after a few months. Is it possible for the buttons to just stop working? Before all the buttons broke, I had problems with the O button. It was sometimes working and sometimes not working, then every button just broke. Also when all the buttons were broken, I was sometimes able to just button spam and it would work for a few seconds then just not work again.
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Mar 6, 2012
So, today I pulled out my phone and the screen was black. I took out the battery, put it back in and the LED just kept blinking. I pulled the battery out again and left it for a bit. It turned on, when it turned on my phone was locked. I couldn't press any buttons. No matter what it was, the four buttons on the top row, the trackpad or any of the keys weren't working. My phone still turns on normally but none of the buttons work.
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Aug 7, 2010
Was wondering if anyone else had this problem and how they fixed it. I had my phone in my pocket today for about 30 minutes and when I went to take it out none of the buttons were responsive the only thing that worked was the track pad. I tried pulling the battery and restarting but still the same outcome only the trackpad was functional. I have the blackberry 8530.
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Mar 1, 2011
When i click on my email, it opens up but i can't click on anything in the application. My button isn't broke, it works fine with al other things. And the Blackberry button also doesn't work while in my email. I can only go back to my menu...
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Feb 25, 2011
I got a text message on my blackberry 8520 and I entered the password as usual and the trackpad would not move, I couldn't scroll but I could click but not scroll.
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Jul 6, 2010
So I have a media card and I have some pictures stored on the device and a majority of them stored on my sd card. When I click on media and then pictures the folder is completely empty and there is nothing there. If I highlight pictures and click explore and then find my pictures it shows that they are on the sd card and it shows that some are stored to the device memory. I can't open the files because the names have been changed to a .al format. Also my pictures folders even when I click explore, are hidden. I try to uncheck the box that says hide so they will no longer be hidden but it doesn't let me. Howw can I get all my pictures back to normal so I can see them when I click on media and pictures?
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Dec 13, 2011
I am trying to turn the shutter sound off on my camera and I just can not figure it out.
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Jul 12, 2010
I am getting a replacement 8530 for my current 8530 because my trackpad is off centered and recently I am now able to move it around. I called verizon explained everything and their answer "software problem, we're sending you a new one under your warranty" Whatever, its physical not software, but they are sending me out a replacement anyways so I dont care.
However, how do I put stuff on the new one? I use blackberry desktop manager, and click "Backup" and it backs up. When I connect the new one do I just click "Restore"? Also when I back up, the tab for contacts is grayed out and I CANNOT click it. So I wont be able to restore that, why?
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Sep 6, 2012
buttons D 2 side buttons of BB Curve 8520 have come off. I enquired about a new cover and was shocked to find that it cost Rs. 330, more than 1/3rd d price of a new Curve 8520. I have read on various forums that a lot ppl have faced d same issue and that its a manufacturing defect.
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Apr 21, 2012
I have an old Curve 8520 which I only just recently updated to OS 5. Like the title says, my device "locks up" after a while of not pressing any buttons, even when I'm using the scroll pad. The thing is, I would still be able to scroll around the screen with the scroll pad but will not be able to select anything or type any letters. The phone doesn't totally freeze though as I can "unlock" it by pressing and holding the power button for about a second in which case it goes to the home screen and interrupts whatever I was doing.
I dust discovered pressing and holding ANY button "unlocks" the phone.
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Apr 19, 2012
Battery in my bb expanded by charging and two buttons on side popped off. I got the phone by contract from T-mobile. They want me to pay for the repairing even though the phone is still in the guaranty time. There is no Blackberry or RIM agent in Czech republic, what should I do now?
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Sep 21, 2012
when I unlock my phone I have to press the * key and the green cann button, I was wondering if there's a way to change it so I can press the mute button ontop of my phone to lock and unlock it, I know it sounds weird but I'm used to doing it that way on my old phones.
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Jul 7, 2012
my blackberry curve usually works perfectly fine but in this last week its been crashing a lot.. & for hours on end! The only thing I can do is scroll, I can't press the trackpad in, use the keyboard, or any other buttons just scroll.
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Aug 27, 2011
My curve 8520 play/mute &FF and rewind buttons if there is no song in the now playing list it opens the browser.
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Jan 7, 2010
I am getting multiple clicks with the END SEND buttons with the .428 OS.Is the buttons at the bottom SOFTWARE or HARDWARE related? Should I return the phone to Verizon? I really need a confirmation on the above since I am in the 30 days warranty.
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Feb 23, 2010
I noticed recently that my end key will click 5 times when i press it down, its the only part of the screen that does it, but i do notice that the bottom buttons will double click everynow and then and it pisses me off. but the end key does it 5 times. Anyone have a clue what it could be? i was happy with the phone at first but now im kind of mad that i got it, the one thing i like about the phone is he clicking screen, it makes it to where i dont press as many as i do with other touch screens.
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Mar 15, 2011
My curve 3G 9300's track sensor is not working. I'm able to move the cursor around, but can't click on anything.
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Jun 26, 2010
Im having an issue with my curve 8330 with verizon. I just upgraded my phone to the 5.0hybrid os and everything works fine except opera mini. I can no longer use the trackball to click my selection. opera 4.2 seems completely different in os 5.0 compared to 4.5. anyone else come across this and with a fix?
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Aug 9, 2012
Some buttons are not working so I can't enter password or default "Blackberry" password to gain access to phone. Basically Vodafone are buying this handset back off but I need to wipe all data from phone first.
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Jun 7, 2011
My buttons first were doing some funny stuff with the letter "L" nd "M" and also the "del" button now none of my buttons are working @ all, just my scroller is (It has not been exposed to water)i cannot do anything anymore cant even answer calls, read msgs or get info off my device?
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Jun 24, 2011
I am having a massive problem with the buttons on my phone at the moment, I recently updated my phone and ever since I did that all of the buttons on my phone keep stop working then start working again once I repeatedly tap my buttons or smack my phone in rage. This is highly annoying when you urgently want to get hold of someone and your stood there tapping your phone trying to get it to work. My phone isn't water damaged and it has never been near water. I have had my phone for a total of 1 year and four months so its not a brand new model..Or has anyone experienced the same problem as me and got it fixed?
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May 21, 2011
i have a bbcurve 8900 and all of the buttons have just stopped working the device loads and the screen comes on when i insert the battery. I can recieve calls txts bbms but cannot answer any of them as the buttons rent working.
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Aug 24, 2011
4 of the buttons on my keyboard are not working! all other keys are fine and the phone is in perfect order otherwise but the 4 buttons wont work it is the p the delete the alt and the enter keys on the right of the keyboard?
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Apr 17, 2012
how i can fix my blackberry curve 8520 or is it to be deemed unfixable?
I have been having difficulties unlocking the handset and have to hold the mute button for a long period of time, however when i came to use it the other day even this didnt work and when i managed to get it to work but it automatically locked after only a few seconds.
when i can get my phone to work the majority of the buttons fail to work. The warranty ran out on it 5 months ago and it is on pay as you go, but would carphone warehouse (where i brought the phone from)
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Jun 15, 2012
I would like to factory reset my Blackberry Curve 8520. None of the buttons are working, so I cannot do it by entering through 'Options' as has already been advised.
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May 23, 2010
my blackberry curve has stopped working again, this is the third time that the fault has developed and this time it lasted a week, each time the device gets returned I'm assured that the fault has been rectified. So far its had the software upgraded, its also had the keypad replaced and an internal service and its now broken again
I have been onto vodafone and all they can do is repair the device again but there getting nowhere with it as each repair only lasts a week is there anyway I can get this replaced through blackberry as vodafone seem to be completely rubbish at resolving this one. I don't even mind getting a refurbished unit or an older model, just something that works. I have tried redoing the firmware, I have also done numerous battery pulls but I'm getting no luck
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Jun 10, 2010
I am facing BB8900 device hanging problem since few months. Due to no reason the device gets hanged and no button works. Power is still on. To resolve I upgraded the OS also with latest.. but still even in ON condition buttons are not working. No recognition. Earlier when it was hanging after some weird buttons behaviour it was later working ok after 10-12 hrs.. I was hoping same but this time when I upgraded software from desktop software then I am not able to accept the T&C of BB. I am not able to press OK button and still phone is in Hang condition. Even removing battery does not work, same thing repeats...
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Apr 14, 2011
the keyboard and buttons on the side and top on my 8900 simply stopped working, in that they will no longer activate the phone even though I know the phone to be on.The phone is a PAYG handset on Orange, whom I have contacted and was told that because the unit is over 12 months old (18months) I must contact Blackberry. There are unfortunately no support telephone numbers apparent on the site, so this seems to be my only option! This is incredibly annoying as I need to use the phone on a daily basis for email, etc!
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Oct 17, 2012
ive been having problems with my trackpad ALOT recently. Ive looked all over for ways to fix this and i can never find an answer to it. So i eventually got frustrated enough to make a post on here. What it will do is almost a few times per day it will freeze up the trackpad, making it entirely useless. It wont click, it wont scroll, it wont do ANYTHING. ill do multiple battery pulls and resets and STILL NOTHING. Ive waited 3 hours this time,constantly pulling the battery out, and nothing changes. Ive cleaned the screen and everything too. Is there any other way to fix this
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Jun 9, 2010
I have a Curve 8520 from TMobile (US).I also had a Pearl 8100 from Fido (Canada).I got the Curve unlocked and want to use it on the Fido network instead of the Pearl. I seem to have gotten everything working on the Curve, except for the email.I had the same email accounts (gmail, hotmail) set up on both phones, but for some reason now that I've switched over to the Curve on the Fido network, I can't send or receive email.I've checked all my settings, and they seem right.I can access the web, my Wi-Fi is set up, and I can send & receive texts. Anyone have any ideas about this email problem? Also, I can't remember my account username for the BB website to access my account online to change the email.When I ask to send my password, it says it has been sent to my BB, but of course I can't receive email, so I'm not getting it.
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