BB Curve :: Track Pad Working But Not Keyboard?
Jul 15, 2011
my track pad stopped working suddenly, out of nowhere, it came and went for like 2 weeks, then started working properly again. Now ive got a problem with my "A" button, which doesnt work at all and have discovered that my delete button is constantly being pressed even when i take off the cover, etc. Which basicly means anything i write is automaticly deleted... After this problem went away, now none of the buttons on the keyboard work , not even the delete button. I am going to send it to the repair but I HAVE TO BACK UP EVERYTHING FIRST, but i cannot do it because i cannot get into my simcard, to save all the numbers from the phone onto there and save the stuff on my phone onto the computer
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Jul 23, 2011
I haven't even had this phone (Blackberry Curve 8530) for a year yet and last weekend the keyboard stopped working.When I called Verizon they told me it sounds like there is water damage.I never bring my Blackberry anywhere but to work and back.I don't even use it unless I am at work. I work in an office setting.There is no possible way it could have been near water.I just want to know how I can fix the keyboard myself. Verizon will not replace it if there is a detection of moisture and I have over a year before I can upgrade to a new phone.
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Oct 30, 2011
I have a Blackberry 8520 and the Trackpad is not working, I wondered if anyone has had the same problem and knows how to get it working again.
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Dec 27, 2011
My Track pad isn't working even after replacement?I have my BB for a over a year. A month back the trackpad started giving me problems (for e.g. freezing, not scrolling to the right or left side) than suddenly after few days my Keypad also konked off and magically my trackpad started working absolutely fine.. I went to the shop where i purchased my BB from and got my KeyPad replaced but as soon as i got back home my Trackpad started giving me problems... I went back to the shop again and got my Trackpad replaced... Still the problem Presits however my keypad is working fine.
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Mar 4, 2011
When scrolling down it jumps back up a few notches almost all every time (very annoying).It seems as if the trackpad is dirty or way too sensitive.
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Jan 4, 2012
Device info:
Your carrier: SPRINT
Model info and OS version: Curve 8530 5.0 Bundle 1675 (just upgraded)
Apps and free space File free before and after a battery remove/replace. (Go to Settings, then Options, then status): 106575952
Did a battery pull fix your issue?: No Apps installed and their version if possible. (Go to Settings, then Options, then applications): None BT device model/version (you will have to look at the BT device): None Scroll pad works on and off, will not work on some menus. E key will work sometimes, usualt types an upper case E and not a lower case, will not type 2 E's in a row. Works ok when typing a 2. There were some other buttons giving issues a while ago and then it all went away and now this just started again out of nowhere. I tried backing up / wiping the phone, upgraded to the latest software and it is still giving me issues. The phone has never been exposed to any sort of moisture, I don't even use it in the rain.Another issue, possibly related, possibly not is that I get 1 vertical line and 1 horizontal line in my photos I take. This started out happening sometimes and not other times but now it is constant.
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Aug 7, 2010
Was wondering if anyone else had this problem and how they fixed it. I had my phone in my pocket today for about 30 minutes and when I went to take it out none of the buttons were responsive the only thing that worked was the track pad. I tried pulling the battery and restarting but still the same outcome only the trackpad was functional. I have the blackberry 8530.
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Mar 15, 2011
My curve 3G 9300's track sensor is not working. I'm able to move the cursor around, but can't click on anything.
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Jan 18, 2012
the track ball on my 9300 has stopped working i have taken battery out and rebooted but still no good?
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Sep 29, 2011
how to retrieve my messages.
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Jul 11, 2010
I just got the 8350 curve 3 days ago.. Now my Track ball wont work at all.Today I did drop it but it was working just fine. Then I downloaded a game and a theme.. about 30 mins after the theme it started not to work.The only thing I can do is take a picture.The track ball wont move at all. Left or right. It will take a picture.Is there anything I can do? Please help me if you can.I cant even dial my phone. when i type a name in it wont let me scrool down to the number I need.is there a way to dete the stuff? Or fix the trackball?
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Mar 10, 2011
the trackpad on my curve has stopped working, it wont respond to touch and goes VERY warm! Ive tried a battery pull and to my knowledge the pad has not been wet? how to fix this?
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Mar 27, 2011
I got off work last night and the only part of my phone keyboard that works is the ball; it can scroll, but there is no response when i push it down. Also the rest of the keys do not work either. There was no water damage, smashing, dropping, anything that happened to my phone.
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Sep 3, 2011
i had to get a new housing for my blackberry... and suddenly my delete and enter snd the (p) buttons dont work... tryed changing the keyboard.still got the problem. turned the phone off and left for 5 mins still got the problem?
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May 15, 2010
my BB 8900, didn't got any problems or any new software installed. and my keyboard is not working,
the trackball is working but cant chose.
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Jan 15, 2012
last night i dropped my phone and the battery popped out. Upon reinstalling the battery and resetting the device, my keyboard started acting strangely, numbers letters i didn't press would appear on the screen. I went on to reset the device again by pulling out the battery. When i turned the device back on, the keyboard was unresponsive, and only the scroll square would work, but without the button function. I've tried blowing out the any dust
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Aug 24, 2011
4 of the buttons on my keyboard are not working! all other keys are fine and the phone is in perfect order otherwise but the 4 buttons wont work it is the p the delete the alt and the enter keys on the right of the keyboard?
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Mar 8, 2011
As if they are not connected, i can move the trackpad left to right and up to the volume icon, but can't click, and the keyboard and side keys do nothing I pulled the battery, that didn't work, the bb site says to delete data, well tried to and 3/4 thru desktop software says the phone is disconnected, so i can't delete all the data i clicked restore, still no keys work and no water, the liquid detector is white?
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Dec 10, 2011
i have a blackberry curve 9330. I got it a month ago and i had the same problem the second day i got it but it worked again. The trackpad is working fine but the keyboard isnt. I tried taking of the battery several times i took it off for the whole night and it still doesnt work. I finally called my phone company and they said they would send me a new one but if they find out i damaged it i have to pay $350. I know i havent done anything but what if they tell me i had and i have to pay for that.
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Apr 15, 2012
My screen is black no matter what I press. I didn't lock the keys or anything. I take the battery out, put it back in and the screen loads but once its at the home screen I can't do anything. None of the buttons I press do anything. Pretty soon the background goes out and the screen is black again. I'm recieving texts and phone calls but I can't respond or even see what they are because the screen is black and the keys aren't working.
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Aug 14, 2010
I wonder if my 8900 has a virus? 2 weeks ago my keypad stopped working all of a sudden (all but the track ball although the clicking down of the trackpad doesn't) Now after reading through some websites, I was convinced it was a hardware fault but I decided that evening to try to back up my data and update the OS. I updated the OS and low and behold, my keypad started working again so obviously not a harware fault but now the keypads gone again and I try reinstalling the software and some of the keys work.... could I have a virus on my BB? is there a virus killer out there for BB?
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Feb 27, 2010
My keyboard has stopped working. The menu button now types random letters when pressed. The track ball and call key still work normally, but nothing else.
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Jun 21, 2012
i have a curve 9360 running os 7.1 having problems with both my track pad and some of my keyboard isnt working
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Jan 19, 2010
I'm using BB Curve 8320.My keyboard keys and trackball do not light up. Not at night, not ever. When I go to screen/keyboard options the only type of light I can edit or adjust is the screen backlight.I've read about how to cover the sensor near the led but I don't even see the sensor. And what would that matter since its already dark and its not working?To note, I just got this BB from my mom a few days ago and the keyboard light hasn't worked since I've had it and I haven't asked her about it. Although, there was one time randomly during the day the keys lit up and the trackball, so I know the light works...
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May 30, 2012
I have a Curve 8520, I've had it almost a year ago. Yesterday an APP ERROR 523 appeared on my screen and I found out that an application crashed. So I tried to upgrade my OS from 4 to 5. It was successful but I wasn't able to scroll down to press the OK button. After a couple of hours trying to scroll down, I pressed the OK button. But my trackpad and keyboard is not functioning well because when I pressed the home button my BB is not showing the home screen, instead it shows me my phonebook.
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Aug 22, 2010
I put my AT&T 8310 in an aftermarket hard shell case, trying to protect the keyboard. When I pulled it out some of the keys weren't working. Gradually some are coming back, but the delete/backspace key doesn't work (sometimes it kicks in and does a Pac Man) and the Alt Back combination to bring up switch applications isn't working even though both keys work independently.
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Jan 19, 2010
I'm using BB Curve 8320. My keyboard keys and trackball do not light up. Not at night, not ever. When I go to screen/keyboard options the only type of light I can edit or adjust is the screen backlight. I've read about how to cover the sensor near the led but I don't even see the sensor. And what would that matter since its already dark and its not working?
To note, I just got this BB from my mom a few days ago and the keyboard light hasn't worked since I've had it and I haven't asked her about it. Although, there was one time randomly during the day the keys lit up and the trackball, so I know the light works...Is there an option menu I can go to? Its frustrating typing this out at night and same with texts.
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Mar 16, 2010
I just downloaded the software update v5 and when it was all done my keyboard lock key stopped working, has anybody else had this problem? any solutions other than a downgrade?
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May 11, 2010
Im 8900 owner, and im using Hebrew language and running 4.6.1.199 OS.When i got the BB (running Hebrew) the keyboard shortcuts ("R" to reply, "T" for top, etc) worked well, and after a while its just stopped to work.
I tried battery pull, doesnt help.With English the shortcuts works fine, but sometimes after reboot it stop working and then im changeing the language to another>then back to English again and the shortcuts back. (it doesnt work for Hebrew).Anyone can think about something i can do to make the shortcuts work on Hebrew again?
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Apr 12, 2012
my blackberry keyboard stop working and im trying to extract contacts information. how can i do it with out using the phone . im trying to put them on my computer?
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Apr 14, 2011
the keyboard and buttons on the side and top on my 8900 simply stopped working, in that they will no longer activate the phone even though I know the phone to be on.The phone is a PAYG handset on Orange, whom I have contacted and was told that because the unit is over 12 months old (18months) I must contact Blackberry. There are unfortunately no support telephone numbers apparent on the site, so this seems to be my only option! This is incredibly annoying as I need to use the phone on a daily basis for email, etc!
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