BB Torch :: Freezes During Update Installation?
Aug 3, 2011
I tried to update from 6.0 Bundle 2342 to 6.0 Bundle 2647 and during the installation, it will update to a certain module and then freeze. An hour later, I will get a pop up that says there is a problem with my internet connection and the options to retry or cancel. I hit retry and the update will run a little further, then freeze again. At this point it's been 3 hours, and I've gotten as far as 357 of 578. This is the first time I've tried to update, and I did a back up right before I attempted this update.
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May 11, 2012
my torch has started a wirless update but when getting through back up freezes between 8 an 20 % . Have noticed in forum that this is known but for a computer update you just take out this as a back up option but on a wireless update the phone is stuck if I do a battery pull and put itback after few mins it starts again and tries to update is there anyway to cancel update or solve this. tried pluggin into pc but doesnt do anything different.
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Dec 21, 2011
I have recently upgraded my phone to the updated OS 7.0 Bundle 2406. My touchscreen occassionally freezes and does not respond for sometimes 15 minutes at a time. I do not recall if my touchscreen used to freeze before the update. However, I have tried downgrading back to the old OS and this does not work. Very often the touch screen seems to freeze after disconnecting from the USB cable connection to the PC or the bluetooth I use in my car
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Nov 18, 2011
I have 9800 torch with OS6 .I want to Update with OS 7. so my mobile will get slow after installation of OS7
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Jan 16, 2010
After the minor update (21mb). I got another update (90mb) which freezes during the update process. What to do?
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Apr 25, 2010
my phone is requesting i do a update. i have tried to do it over the air but it is not giving me the option to do so. When i select the update, press options it just says update on pc. and i have a mac and am unable to find the update software. there is no option to start update like normal. is there any way around this?
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Jan 29, 2012
I downloaded an application from blackberry app world today on 29/01/2012 and after the installation the phone rebooted on its own and keeps rebooting and won't let the phone start up and this is causing alot of problems for me as i need to use my phone. I trust the appworld and all the apps as its licensed and registered and thats why i trust all apps?
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Jun 15, 2012
I trying to update to ICS 4.0.B update released sometime back but getting a Installation error in updating. ICS 4.0A is very annoying making my RAY to Slow, lagging and Automatic Restart.
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Dec 11, 2014
I have an iPhone 5s 16GB that has been installing the new iOS 8 update (8.1.2 I believe?). After being prompted to install the update, I agreed to the terms & conditions and hit "install." After seemingly flying through the first 9/10ths of the update, the progress bar under the Apple logo has not moved for a solid few hours now. I have not had this problem with previous updates. Is there any action that I should/can take without wiping everything from the phone?
Info:
iPhone 5s, iOS 8.1.2
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Mar 9, 2012
I am having troubles downloading apps on my new bold 9700. When i go to through blackberry app world i get a message saying: A blackberry identity update is needed. Would you like to install it now. I respond yes and then it says BlackBerry identity installation failed. try again later.
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Feb 1, 2010
Since I installed this update when an alarm goes off I can't turn it off. The fancy new Stop/Snooze buttons displayed (which pulse from left to right) when the alarm goes off don't respond to touch. I have tried a hardware reset, no improvement. I really am a symbian fan but this phone is much more buggy than it should be. Each new update seems to add new bugs as well as fixes. For example, I have also, with this update, lost the 'alphanumeric' option for typing this text
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Mar 26, 2010
My E72 has Ovi Maps 3.03 (246) installed (I think this was the release last January).A few days ago, while checking the SW Update on my E72, it notified me of a new Important update - Ovi Maps 3.3. I looked at the "View Details" and notice that this is 3.03 (316), so the version number appears to be an update over the previous 3.03 (246) version.I tried installing it (several times) from the cellphone but it always ends up with "Update failed".Searching around the Internet, I notice that 3.03 (316) seems to be an updated version for the Nokia N86 (previously, this cellphone wasn't officially supported by 3.03 (246)).
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Aug 21, 2010
My phone problem is when i was updating software through the update software suddenly power gone and came then again tried to update,but the update installation failed after that when i tried to switch on the phone the red light coming but there is no display.please help me with this problem. There is no display so what should i do?
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Nov 10, 2011
Cant update using the Companion Software.
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Jul 14, 2011
I purchased a card from Amazon last week. I haen't received update yet. The card came with a micro and SD adapter included. Do I need the micro adapter to install the small micro memory card? How do I install the card? Do I have to format it on my PC before installing on Xoom?
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Oct 12, 2011
Got the Anna update via my phone Update, and after installation, I got the two important updates 1/2 and 2/2. I am not able to install 2/2, but the rest went fine. I have tried a Factory reset
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Sep 5, 2010
I've finished downloading the software update for my vivaz and now im trying 2 install it but it keeps dropping out any idea on how to fix this so it wont continuously drop out
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Mar 6, 2010
Nokia N-97
RM505
Black unbranded UK model
Firmware 21.0.045
I've been trying to install the new maps application from since its release with no success. It showed up on my software update list but every time I try and install it - the update fails. I've read through most of the other posts where other users have had similar problems and tried to incorporate all the suggestions to circumvent my own problems such as,
1. Performing a hard reset and uninstalling Nokia maps via the application manager on the device
2. Deleting all the map data and voice files before trying the update
3. I've reinstalled firmware version 21.0.045 via Nokia software updater
So I've tried most things to get the new maps version, I live in Dorset and have no Nokia store near me.
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Dec 6, 2011
I received notification that a system update is available for 4.0.2.A.0.42 and that this update can only be done with PC Companion. I followed every instruction but I had to abort the process when PC Companion prompted me to discontinue due to low battery conditions. I charged my battery. I connected phone and continued process. In step two - prepare - I get the error message: Installation Error: unable to install or start phone software update components. I tried several times but I still get the same error. I restarted my computer and my phone numerous times and still the same error is popping up.
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Nov 15, 2010
I am trying to update to android 2.1. when the PC Companion reaches the "prepare" stage, a dialog box opens saying "Installation Error unable to install or start phone software update components.
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Oct 29, 2012
About once a day, on average, my BB Torch locks up. The only way for me to unfreeze is to remove the battery and reinsert. It does not respond to attempts to power off, etc.
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Dec 22, 2010
picked up phone to make a call and it opens the dial pad ok but can't use it to dial.
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Jul 2, 2012
I downloaded an theme app and reset my device as it says. After that, any icon you touch, bar text, makes the phone crash. I've reset my phone taking the battery out etc, but it's the same situation each time I turn my phone on. Can i delete this app somehow without going on app world (as it freezes each time i try) or a way to restore to factory settings?
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Jul 1, 2014
What do I do when I phone freezes during update
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Aug 26, 2010
On my 9800, I have this recurring issue when a SMS/MMS message comes in my phone pretty much freezes up until my phone stops vibrating. Also when I open the unread message it doesn't view the most recent message received. It always shows about 20 message above the recent message. Does anyone else have this issue?
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Sep 1, 2011
Once I take 9810 out of case, it takes 5-10 seconds to update current time and display new message if any. It also behaves similarly if it went into sleep mode and I press any button to bring it back to active mode. Sometimes hourglass is displayed and takes a while for this phone to become operational.This was not the case with 9800 or any other blackberries I had in past.Is it normal?
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Oct 12, 2011
Calendar is synched with MS Outlook. Recently found that trying to open calendar freezes phone, must restart. Get message "Uncaught exception: Application net_rim_bb_calendar_app(771) ... Application terminated."
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Sep 8, 2011
I just upgraded from my loyal javelin to torch 9810 . I am having this serious problem with the app world. Whatever function or app icon i click on or the download button it freezes with a rotating wheel and a please wait .. it never ends. I have reinstalled the application 4-5 times and retried . the same thing happens.
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Aug 31, 2011
I have a bb torch 9810 since April and now the calendar app always freeze when I try to open it. I pulled the battery out, backed up, restored I did everything I could but nothing works. As I have all my appointments there I really need it to work!
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Mar 15, 2012
I have updated my Torch 9810 to the new Telus 7.1 OS and it renders it unusable. I have tried reinstalling the OS several times, to no avail. It did that once with 7.0 and I reinstalled it and it worked great. I also tried to use app loader and I couldn't launch it, it said the file exists already and it stopped. I want the 7.1 features, but it seems to kill my 9810. The screen is semi functional for about 30 seconds with glitches then it freezes the screen and I can only use the cursor and the key board to do anything. I down graded back to 7.0 and now it works fine.
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Jan 17, 2012
I downloaded an theme from BB Appworld. Since then almost none of my apps are working. I can't go to options to delete anything nor can I reset my phone. I can't even go back to Appworld to delete anything from there either.
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