BB Torch :: Freezes Almost Daily?

Oct 29, 2012

About once a day, on average, my BB Torch locks up. The only way for me to unfreeze is to remove the battery and reinsert. It does not respond to attempts to power off, etc.

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BB Torch :: Dial Pad Freezes Up?

Dec 22, 2010

picked up phone to make a call and it opens the dial pad ok but can't use it to dial.

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BB Torch :: Freezes After Downloading An App?

Jul 2, 2012

I downloaded an theme app and reset my device as it says. After that, any icon you touch, bar text, makes the phone crash. I've reset my phone taking the battery out etc, but it's the same situation each time I turn my phone on. Can i delete this app somehow without going on app world (as it freezes each time i try) or a way to restore to factory settings?

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BB Torch 9800 :: SMS / MMS Incoming Freezes Up?

Aug 26, 2010

On my 9800, I have this recurring issue when a SMS/MMS message comes in my phone pretty much freezes up until my phone stops vibrating. Also when I open the unread message it doesn't view the most recent message received. It always shows about 20 message above the recent message. Does anyone else have this issue?

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BB Torch :: 9810 Freezes For 5-10 Seconds?

Sep 1, 2011

Once I take 9810 out of case, it takes 5-10 seconds to update current time and display new message if any. It also behaves similarly if it went into sleep mode and I press any button to bring it back to active mode. Sometimes hourglass is displayed and takes a while for this phone to become operational.This was not the case with 9800 or any other blackberries I had in past.Is it normal?

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BB Torch :: Calendar Use Freezes Device?

Oct 12, 2011

Calendar is synched with MS Outlook. Recently found that trying to open calendar freezes phone, must restart. Get message "Uncaught exception: Application net_rim_bb_calendar_app(771) ... Application terminated."

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BB Torch :: 9810 Freezes In App World?

Sep 8, 2011

I just upgraded from my loyal javelin to torch 9810 . I am having this serious problem with the app world. Whatever function or app icon i click on or the download button it freezes with a rotating wheel and a please wait .. it never ends. I have reinstalled the application 4-5 times and retried . the same thing happens.

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BB Torch :: Calendar App Always Freezes On 9810

Aug 31, 2011

I have a bb torch 9810 since April and now the calendar app always freeze when I try to open it. I pulled the battery out, backed up, restored I did everything I could but nothing works. As I have all my appointments there I really need it to work!

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BB Torch :: Updated To 7.1 OS And 9810 Freezes?

Mar 15, 2012

I have updated my Torch 9810 to the new Telus 7.1 OS and it renders it unusable. I have tried reinstalling the OS several times, to no avail. It did that once with 7.0 and I reinstalled it and it worked great. I also tried to use app loader and I couldn't launch it, it said the file exists already and it stopped. I want the 7.1 features, but it seems to kill my 9810. The screen is semi functional for about 30 seconds with glitches then it freezes the screen and I can only use the cursor and the key board to do anything. I down graded back to 7.0 and now it works fine.

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BB Torch :: No Applications Works And It Freezes

Jan 17, 2012

I downloaded an theme from BB Appworld. Since then almost none of my apps are working. I can't go to options to delete anything nor can I reset my phone. I can't even go back to Appworld to delete anything from there either.

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BB Torch :: Freezes On Reboot Screen?

May 25, 2011

I've had my Torch since early January, and there is no water or physical damage to it. Everything's been working spectacularly until today.This morning I changed the security settings for the AT&T Live TV app and the Pandora app. It then asked for a reboot, which I allowed. The phone turns off, back on to the reboot screen (with the BB logo and "BlackBerry") along with the reboot loading bar on the bottomThe thing is, the bar loads completely and that's it, it stays frozen there Nothing else loads. I took out the battery and retried. Several times. Now I am just letting it sit there, load bar completely loaded, having done nothing but be frozen for about an hour now.

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BB Torch :: Freezes During Update Installation?

Aug 3, 2011

I tried to update from 6.0 Bundle 2342 to 6.0 Bundle 2647 and during the installation, it will update to a certain module and then freeze. An hour later, I will get a pop up that says there is a problem with my internet connection and the options to retry or cancel. I hit retry and the update will run a little further, then freeze again. At this point it's been 3 hours, and I've gotten as far as 357 of 578. This is the first time I've tried to update, and I did a back up right before I attempted this update.

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BB Torch :: Freezes And Then Can't View Icons

Dec 11, 2011

My phone freezes and then i cant view my icons

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Torch :: Blackberry 9800 Freezes Up

Sep 16, 2011

Had my replacement phone turn up Friday as my original froze up when left alone or when being used and i have the same problem with the referbished phone they sent me does any body else have the same problem as its not just a matter of leaving it alone as it froze a 11.45pm and was still showing 11.45pm at 7.30am

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BB Torch :: 9810 Constantly Freezes Up?

Jan 8, 2012

My device constantly freezes up, a timeclock appears on the screen and remains for a few minutes. This happens almost every time I use it.

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BB Torch :: Phone Freezes And Lags

Jun 27, 2011

My torch would freeze all the time; I would get this stupid hourglass at the most inopportune moments. I wiped everything and did not even restore the phone data thinking it might cause the slowdown. Since then I only installed gMaps, Voice Search, and a weather app.

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BB Torch :: Keyboard For 9800 Freezes?

Apr 29, 2012

I have a bb torch 9800 .my keyboard doesn't work anymore.that means I can't answer any call,I can't login or logout any application.I have alwas to take off my batterie to log out and when I swicth on my phone;it takes my even one day to unlock my pin(because the keyboard doesn't work).But my sceen works and the problem is I can't use the main keys on the middle(the mouse).

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BB Torch 9800 :: Phone Turns Off And Freezes

Aug 22, 2010

I've had my torch for 5 days and all was going well until today. Phone kept turning off and freezing up. Called support and they told me to get a new phone. Has anyone else found this to be a recurring problem?

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BB Torch :: 9800 6.0 Bundle 2647 Freezes

Aug 24, 2011

Torch 9800 on AT&T
V6.0 Bundle 2647
Free Space 268.5mb

I recently updated to 6.0 bundle 2647 and since updating I have had several random freezes of the device while doing nothing. I keep the device locked with a short password, and then in a holster most of the time. I have had the situation happen about once a day, very random, where I would pull it out of the holster and try to access it by pressing unlock or sliding it open and nothing works. No response, just a display of the lock screen (no pwd input) and clock of the time when it froze. This is very frustrating and I'm getting ready to downgrade to the previous version.When it occurs, it's usually been idle, not running any apps.

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BB Torch :: 9810 Freezes On Reboot Screen Near End

Feb 10, 2012

I can't get passed my reboot screen, I have tried taking out the battery many times, tried downloading the software update and also tried putting in the original software from AT&T and it still freezes on the reboot screen near the end. I downloaded a software called "blackberry Swiss army kit" and I still got nothing done. Everything installs but when it reboots its freezes at the same spot.

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BB Torch :: Browser Freezes On New Page Load?

Jul 25, 2011

Recently, my browser has been freezing while loading half-way for a NEW PAGE ( new website ). For example, if I go to google, it will load half way, freeze for about 10 seconds, then it will be fine. This occurs EVERYTIME I click a new link.

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BB Torch :: Device Freezes Up Multiple Times Per Day?

Apr 5, 2012

I have a Torch 9800. This device freezes up multiple times per day. I've had it for 1 1/2 years now, and has done this since about 6 months in. Used to happen only occasionally, then more often. When I upgraded the software it seemed to stop for awhile, then started again, and is now not only annoying, but is preventing me from doing my work. It has frozen up already 4 times in a 5 hour time period. When this happens, I cannot do anything, access emails, make calls, etc. I can receive calls, but cannot disconnect once the call is complete. The freeze goes on for between 5 and 10 minutes at a time. Sometimes (but not always) once its done, an error message comes on screen that says: "Uncaught exception: Application net_rim_bb_messaging_app(1637) is not responding, process terminated. " The number (1637) is always different. I do not use BBM, and have tried to see if I can delete it from my phone, but it doesn't seem that I can. I am up to date on all software.

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BB Torch :: Freezes When Playing Audio Or Video?

Feb 8, 2012

My blackberry freezes when I play an audio or video though both continue to play, I can't access any keys either on touchpad and keypad.

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BB Torch :: 9800 Freezes At End Of Boot Screen?

Mar 2, 2012

Was downloading TV app last night (first time), needed to restart. Red light turns on, then the loading screen comes up, finishes, then freezes before moving on to next screen.I have tried to soft reset, hard reset, connect to desktop manager, searched for help, read posts that will not help.

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BB Torch :: Freezes And Hangs Up - Also Keys Disappear

May 29, 2011

6.0.0.5266.0
Bundle 2346
Plt 6.6.0.195.

I have doc to go. Can fix with a reboot or battery pull it may run fine for a day or maybe may need to reboot a couple times a day.

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BB Torch :: Cursor Disappears / Freezes When Scrolling Up SMS

Jul 15, 2010

I have long conversations with people via sms sometimes as I get unlimited texts. If there's more than about 10 texts between me and someone and I'm scrolling up (say if I want to remember something that's been said a while back so scroll up to find a previous text) a lot of the time the torch cursor will disappear and it won't let me continue to scroll? It's as if it's frozen but if I exit the text conversation the rest of the phone is fine. And it freezes exactly in the same place every time!

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BB Torch :: It Freezes Frequently Even When Busy With Call

Aug 17, 2011

my torch freezes frequently, even when busy with call. the screen sometimes go black, sometimes it looks like the colours have all mixed together, sometimes i have to pull the battery...i did check for software update, it is updated with the latest os 6.

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BB Torch :: Calendar Freezes And Creates An Error?

Apr 19, 2011

Your carrier: AT&T Model info and OS version: Torch 9800, 6.0 bundle 695 (v6.0.0.246)

Apps and free space Free Space: 260.5MB Did a battery pull fix your issue? No. Tried this twice, but it did not fix it.

Anytime I try to go into my calendar, everything freezes. It doesn't matter if I am using the touchscreen or touchpad. The only thing that fixes it is if I turn the phone off then back on. Then I get this message: uncaught exception: application net_rim_bb_calendar_app(326) is not responding; process terminated. After I press OK, I can continue to use the phone. I can also open up individual calendar items that show up for the day, but just not into the calendar itself.

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BB Torch :: Installing Latest Software But It Freezes

Jul 4, 2011

Updating to latest Software but installation froze on " net_rim_vad_engine_resource_no.cod" . Desktop Software will now not connect to device and it eventually shows " application error 200" reset.

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BB Torch :: Wireless Update Freezes Phone Now Stuck

May 11, 2012

my torch has started a wirless update but when getting through back up freezes between 8 an 20 % . Have noticed in forum that this is known but for a computer update you just take out this as a back up option but on a wireless update the phone is stuck if I do a battery pull and put itback after few mins it starts again and tries to update is there anyway to cancel update or solve this. tried pluggin into pc but doesnt do anything different.

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BB Torch :: Phone Keeps Buffering Which Delays / Freezes All Of Apps

Nov 10, 2011

My phone keeps buffering which delays/freezes all of my apps.during the last few days it has gotten much worse when on normal days its not so great. Seriously thinking of getting out of BBerry..way too many delay/freezing problems.

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