Nokia :: N97 - New Version Shown On My Software Update List But Installation Fails
Mar 6, 2010
Nokia N-97
RM505
Black unbranded UK model
Firmware 21.0.045
I've been trying to install the new maps application from since its release with no success. It showed up on my software update list but every time I try and install it - the update fails. I've read through most of the other posts where other users have had similar problems and tried to incorporate all the suggestions to circumvent my own problems such as,
1. Performing a hard reset and uninstalling Nokia maps via the application manager on the device
2. Deleting all the map data and voice files before trying the update
3. I've reinstalled firmware version 21.0.045 via Nokia software updater
So I've tried most things to get the new maps version, I live in Dorset and have no Nokia store near me.
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Mar 26, 2010
My E72 has Ovi Maps 3.03 (246) installed (I think this was the release last January).A few days ago, while checking the SW Update on my E72, it notified me of a new Important update - Ovi Maps 3.3. I looked at the "View Details" and notice that this is 3.03 (316), so the version number appears to be an update over the previous 3.03 (246) version.I tried installing it (several times) from the cellphone but it always ends up with "Update failed".Searching around the Internet, I notice that 3.03 (316) seems to be an updated version for the Nokia N86 (previously, this cellphone wasn't officially supported by 3.03 (246)).
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It looks like it's installing correctly, but then comes up with "Unable to Install" and quits out
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Aug 20, 2010
i'm having error while installing Ovi Suite latest version i downloaded from the site My PC Details:
Operating System
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CPU
AMD Turion 64 X2 Mobile TL-56 67 °C
Tyler 65nm Technology
RAM
4.0GB Dual-Channel DDR2 @ 299MHz (5-5-5-15)
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Mar 18, 2010
I cannot begin to tell you the frustrating experience I have had trying to load Ovi Maps 3.03 onto my N97. Suffice it to say that every step of the way has been a painful experience that has seriously threatened my loyalty to a brand that I have always been loyal to. I'm still not there yet. Having followed instructions and loaded the latest version of firmware (20.0.019) via my PC, the automatic loading software then loaded version 3.01 of Ovi Maps (WHY wasn't 3.03 loaded? - it's the latest version!). I proceeded to the Software Updater app on my PC to upload the latest version (3.03). It did recognize the latest version and proceeded to download the software to my PC for installation onto my phone. During the upgrade to my phone, the installation failed and a message appeared "Installation failed 6:19".
I tried to install again, but using the updater app on my PC, it doesn't recognize the need for an upgrade to 3.03 (does it think the upgrade has worked?). Back to my phone to try using the software updater app installed there. It does recognize the fact that a later version of Ovi Maps is available and allows me to try and install it, and a message appears "Installing Ovi Maps with free navigation (1 of 1)", however seconds later another message appears "Result: 1 update failed View update history". Clicking on the View bit helpfully takes me to the log, which unhelpfully shows the message "Ovi Maps with free navigation Installation failed at 6:25" and NO OTHER information about why the installation failed or what to do to recover it. So now I am stuck with an updater on the PC which doesn't recognize the need to do an update and an updater on the phone, which does recognize the need, but fails EVERY time.
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The "Recently Used" section could be similar to how Microsoft Word works where it saves your last 10 used fonts at the top of the menu when you click to change the font of your text. How do I go about suggesting this to Nokia to update their software?
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How can I update my phone to version 30.0.004(.C01.01) Moderator's notes: Post moved to it's own thread, subject changed.
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