Sony Ericsson :: Update Installation Failed / Not Turning On?
Aug 21, 2010
My phone problem is when i was updating software through the update software suddenly power gone and came then again tried to update,but the update installation failed after that when i tried to switch on the phone the red light coming but there is no display.please help me with this problem. There is no display so what should i do?
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Aug 31, 2010
I am trying to control few SE mobile models such as W595, W705 and more in remote via serial module (Hyper Terminal and others). After a period of time where things went smoothly I ran into 2 major problems:
1. Only the first device is installed correctly on the pictures. All other devices identified as "Other devices” and it takes a lot of time (more than 10 minute) till the second device driver are installed.
2. When I run an automation test which communicate with the SE device via serial (using the comport identified in the device manager as management) suddenly the device stops response to the serial commands from any serial tool (my application, Hyper Terminal, etc). What I see is that the device remain identified in the device manager but doesn't response. When I close the serial session and reopen it I get the response of the previous command.
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Sep 5, 2010
I've finished downloading the software update for my vivaz and now im trying 2 install it but it keeps dropping out any idea on how to fix this so it wont continuously drop out
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Nov 12, 2010
a couple of days ago I tried to do an update on my W995a via the SEUS program (latest version used, downloaded the day I did the update), It got to about 90% then stopped and stayed at 90% for about 2 - 4 minutes then it came up with Update Failed, I've retried the process a few times and all have failed, I've used the repair feature in the PC Suite program to try to fix the phone but it fails about about 90% as well, I had no issues or software glitches with the phone before attempting the Update. The phone now will not load the OS but instead just sits there with the keypad lights on. Is there a solution to this problem? As this is my main phone and the SEUS program has broken it.
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Oct 15, 2010
After service update failed, i am unable to see files in media( photos, music and video). Getting message "no files in libariary"
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Oct 12, 2012
i installed cm9 through x rec from my sdCard on my w8...... n since then my phone doesnt boot..... it only shows the white bold lettered SE logo, which desappears n the screen stays on with no display....Doesnt even go into CWM or xRec by pressing the back button continuously.....
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Nov 10, 2011
Cant update using the Companion Software.
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Sep 8, 2010
As I keep receiving "certificate expired" message after each installation attempt, and All after installation of latest firmware, Can someone tell me what to do?
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Oct 19, 2010
How to delete installation files from handphone memory?
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Nov 16, 2010
I am using "Sony Ericsson Vivaz". First time I had install some "sys" files and "jar" files, but now can't install sys files, now installing jar files and java files only, getting tow type error messages, if the mobile date is correct "certificate expired". When I am changing time to back certificate may not yet be valid, is expired or the phone date set may be incorrect". I am already done formating phone, memory card and updating.
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Aug 22, 2010
I'm trying to download a new software update for my W760a, because it tells me it cannot add anymore contacts and I can't recieve or send texts/ phone calls. When I try to go to the software updates on the W760a hompepage, it loads a blank page. It just says on the tab "Sony Ericsson Support Phones Topic Updateserviceapplication W760a", and loads a blank page. Please help me with this problem as I wish to continue using my new phone.
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Jun 21, 2010
My K800i turns itself off every (est.) 10 seconds after I turn it on. I tried taking the mem.card off & changing the batt but it didn't solve the prob.I used the master reset(all setting) but it wasn't successful because at the midst of the procedure, it turned off.Now whenever I turn it on, it only says "please wait" (probably because of the reset I did) but it would not continue even if I wait for a couple of hours.I tried updating it with Update Service but it failed. I tried several times and same things happened.
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Nov 9, 2010
I have a W980. But it is stuck now, I couldn't turn on it again. I have no idea about this. Does anyone tell me what's problem with my phone and how can I turn it on again?
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Jan 6, 2010
yesterday, i changing the housing/fascia of my fully working c902 (used a tuturial on Internet) and everything went fine until i finally assembled everything and found out that it wasn't turning on... i've checked everything a thousand times, every connector and piece and all seems normal but i can't solve this problem. there isn't any signal when connect it to the power either. i just feel the battery getting warmer, nothing else (the battery should be fine since i tested with a backup battery which didn't work either).what could be the cause? please, i'm getting mad with this problem, your help will be very appreciated.
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Oct 26, 2010
updated my firmware to the latest version. after that i got stuck with my twitter, it wont sign in. it keeps saying: login failed, please check: username nad password network connection date and time settings. username n password r correct, i use both of 3g n wifi connection which is works fine date and time r set.
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Jul 8, 2010
I have a Sony Ericsson Elm. I use it for both business and personal calls. I see I can set categories of contacts and set different ringtones. What I would like to do is, say, when on holiday/weekends set the phone so that I do not hear a ringtone for work related numbers. I would still like to receive the call (go to voicemail) but not be notified when the call is actually incoming.
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Sep 22, 2010
My SE C905 won't turn on! Even if I charge it only the red light near the charging port lights and not flashing.
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Sep 1, 2010
I have just started using a W980i, phone works fine, it is on the O2 network, when I am in a 2g signal area i can connect to the internet, use google maps etc, but, when i am in a 3G HSDPA area, identified by the 'H' symbol on screen the phone will not connect to internet, i keep getting a 'connection error' come up, I put the same sim card into a Motorola and it worked fine, so it has to be a setting on the Sony phone, (i have also recieved all current software updates, and the connection settings from o2 & sony, direct to the phone)
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Jul 2, 2010
I've had my Satio for a few months now and its been working just how i would imagine it too. Accept from today I have tried to send texts but then find that they are waiting in the outbox saying it will try to resend the message again in a few minutes. I have tried to send a text to other contacts to see if it was a problem with the other person but this still happens. The message wont actually send. I sometimes receive a text saying that "You have a message waiting but your inbox is full" and it says that I should delete my inbox to create space. So i now have an empty inbox and still receive this text... Lastly I have tried to update my phone but this still hasn't fixed this problem! Is there anyway of fixing this?
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Aug 30, 2010
C905: Since last week I cannot send photo's by MMS. Report: sending failed. I do not have problems with sending ordinary text MMS with even cartoons. It is even impossible to resend the photo's which were already sent previously.
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Nov 4, 2010
Playing some videos(3gp) it says playback failed.Why its happens can u help me.and in one song also this thing comes in between.
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Jun 10, 2010
I've been having problems connecting my W580i to my computer via usb cable (it is an original sony Ericsson cable). It used to work fine, but now my computer gives me a "Device has malfunctioned. Please reconnect or replace the device".I have all the proper drivers installed for it but it still doesn't make a difference. I also tried using 3 other cables, and 4 different computers, but it still doesn't work. I think it's a problem with the fast port, and i tried cleaning it with ispropyl alcohol and cotton but it still doesn't work. I even tried using a needle to get some of the residue off the fast port and it still doesn't work.
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Jul 17, 2012
I got notification from PC Companion that ICS 4.1.b.0.431 update is available for my neo v (4.0.4). I started updating it. Since it said that personal data will not be hampered, I did not create backup of contacts, sms etc. After downloading, I got message for updating failure. Now the phone is not turning on, showing "Sony " and then exclamation mark and turning off. I have a choice to repair the phone but I'm fearing of loosing my personal data.
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Oct 1, 2010
I have added my laptop to HandsFree list in my phone. And as soon as I turn on bluetooth on phone, it autoconnects to HF gateway. I don't want this. Can I configure my phone or PC to not do so. I prefere to connect HF not sooner than I will connect manually from phone, I make a phone call, or I play an audio file on phone. As I noticed active HF service limits BT bandwith drastically.
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Sep 1, 2010
While in playback from playlist, tracks, authors etc phone will display failed and not go onto next song. Using 8gb M2 memory card. Have full formated memory card. Have placed music in root directory or card and in music directory. If you try to play filed song again redisplays failed. However you can forward to next song and it will play. I have tried many combinations and it still fails after each song.
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Sep 3, 2010
My phone keeps coming up with error Indexing of files failed due to lack of memory. Delete one or more files of your choice. I have deleted files but the error is still coming up. This seemed to occur after storing a large amount of data on my 8GB M2 card. I have tasken the card out but the phone still has error. Tried updating software but it says it is the latest. Also done a Reset settings from Master reset - error still occurs. Everytime I switch on phone the free memory is sometime 10MB. 6.1MB or 4.9MB.
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Sep 16, 2010
I have W715 unlocked from Vodafone. Using it in US with AT&T. Trying to use video call function, but keep saying "Video Call Failed".Do I have to change any setting in oder to use video call?
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Aug 31, 2010
I have a w950i it contains a inbuilt memory 4gb. Now I switch it on but it shows the loading bar and after some time automatically restarts. How to resolve this case? I update my phones software too. I think the memory is corrupt.
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Sep 5, 2010
My w595 turned itself off and is now turning on and off whenever I try to turn it on. The buttons light up and the phone vibrates every couple of seconds but cannot get past the logo screen. If I can get my phone to sync with my computer in 'phone mode' the repair setting in PC suite may fix this problem but I can only connect in 'Mass Storage' mode. Can I update the phone in any other way?
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Sep 27, 2010
Can anyone help me with this prob? My phone wont turn on. I've tried it so many times to turn it on but still, it remains the same. Red light blinking. What does it means?
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Apr 29, 2012
I have noticed on this on my Sony Ericsson Xperia ray mobile phone that it makes some kind of sound on the camera application . whenever I try to take the picture or while exiting the application or if I tab the photo that is just taken . it like the small click sound but it very irritating . I am afraid is this my phone or there are some having the same problem on their phone, whether it's a norm .
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