Xperia Pro/Neo/V/L :: Update Failed Now It Is Neither Turning On Nor PC Companion Is Detecting
Jul 17, 2012
I got notification from PC Companion that ICS 4.1.b.0.431 update is available for my neo v (4.0.4). I started updating it. Since it said that personal data will not be hampered, I did not create backup of contacts, sms etc. After downloading, I got message for updating failure. Now the phone is not turning on, showing "Sony " and then exclamation mark and turning off. I have a choice to repair the phone but I'm fearing of loosing my personal data.
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Nov 30, 2011
I tried updating my phone with pc companion and it failed. It only got 50%! Now my phone will not turn on. It won't flash with the service tool or pc companion or the flash tool from XDA! Is my phone faulty? If not what can I do?
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Apr 5, 2012
There were couple of posts done by me for the same issue early in this forum.What I am not expecting is
1. any links to older discussions about pc companion connectiviy.
2. use of update service and shutdown and start machine or re install pc companion.
Nothing works for me. So please provide any solution if it is actually solves my problem.My problem is one fine bad day, I connected my xperia neo where PC companion is installed on windows xp is not detecting my phone.It rotates rotates rotates and finally says unable to detect phone. and asks to reconnect again.
Nothing was changed in phone or in my pc for this issue. I have tried almost all (mpt clean/cache clean/stop & start, windows media player reinstall, pc companion reintall , update service) etc etc. One thing observed is whenever I clean mtp service and stop service and connects with usb, pc companion is detecting for first time. When I remove again and reconnect, it stops recognizing phone again. CAN I GET A RIGHT SOLUTION ??How can I update to ICS if usb connection is not detecting??? And I don't have blutook in my laptop.
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Sep 6, 2012
My Xperia Z5 Premium won't turn on.
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I've pressed and held the power button. Didn't work. The hard reset is not working. I tried pressing the off button near the SIM and tried turning it on again. Didn't work.
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Also when i hook it onto the charger the notification light doesn't light up. PC Companion isn't recognizing it either.
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Apr 25, 2012
I use to access my MMC using the DATA cable by connecting it to the PC. It usually gives an option to install the "pc comanion" software when I was using gingerbread OS.. then, I skip the installation & only use to transfer files between MMC and the PC via cable..ut, after the ICS update I couldn't do that as is pops-up with a message to install drives, and when I do so; it gives an error like below;Note: I've even installed the pc software & tried to connect, but it failed.. then I tried downloading driver from here & updated manually, but it failed too
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Aug 21, 2010
My phone problem is when i was updating software through the update software suddenly power gone and came then again tried to update,but the update installation failed after that when i tried to switch on the phone the red light coming but there is no display.please help me with this problem. There is no display so what should i do?
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Apr 25, 2012
I'm also using a linux distro... for that it shows that the SD card & the USB debugging is connected.. But I cannot see any of the storages which are mounted on my pc.
below is where I've asked originally.. but it's for windows.. still problem persists on some windows [URL]
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Oct 22, 2012
I received a message on my XPeria Mini Pro about the 4.1.B.0.587 Update. In fact, I can not install it. When I start the PC Companion software, it finds the connected Phone. Then I click on update. In the following window I click "Accept" and then the software should prepare the PC for the update. But after one second it stops and returns to Start without any comment. When I start Sony Mobile Update Service then it checks for new updates. As soon as the check is over, the program terminates without any comment. Is there a third way to upgrade?
My config:
PC with AMD, Windows 7 64 Bit, 16GB RAM
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Nov 8, 2010
How to update nokia c3? because when updating its turning off then the nokia software updater cannot detect my phone? What will I do?
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Jul 20, 2012
When u search for software update in phone it says "you have the latest software and applications from sony ericsson. your phone is up to date." At present my android version is 2.3.4 and build number is 4.0.2.A.0.62. But when you download pc campanion it says "New Phone software version available (4.1.B.0.431)"After carrying out a software upgrade, note that:Android 4.0's hardware requirements are more advanced than previous software updates, so your phone's performance may be affected.Our commitment to offering you the best, means that once upgraded you will not be able to revert back to an older version of Android.To optimize your phone's performance, some applications may have been disabled and will not be visible on your screen. A new installed application called 'Performance Assistant' will help you enable these apps. Please also note that some 3rd party applications may not be compatible with Android 4.0. Please visit Google Play's marketplace to view apps that are compatible with Android 4.0 or contact the 3rd party developers directly for support.Flash support will be disabled, but this can be easily fixed by visiting Google Play's marketplace and downloading the latest available Adobe Flash player application. But when u find SI (Sales Item) released software table the software for xperia mini SI is 1248-9517 is released and available in PC Campanion where it can update for xperaia mini.
Q1] why it is not showing update available when try to update from phone? Is it not fully released/ not compatible/ any bug/error ?
Q2] If i update to Ice Cream Sandwich and if any problem occurs then can i revert back to an old version of android i.e gingerbread.?
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May 31, 2012
The Sony PC Companion has started showing that an update is available for my xperia pro as soon as i connect it. I happily selected the update option and on the first attempt it downloaded the update which took more than 10 mins in my case. Then it reboots the phone in the flash mode i believe and when it's time to install the update, simply comes out with an error that no update is available for your phone.
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Mar 16, 2012
I can't install PC companion 2.10.027 on my Windows 7 Ultimate / 64bit system.Until this version was released I was using version 2.02.002 and it was OK. Recently, the update to the new versin was requested and it failed.After this, I have uninstalled the old version, so now I can't use any version of PC companion .I was trying many times to install the new version using Startme.exe on my phone and the downloaded PC Companion_2.10.027_Web.exe. The result was always the same - the installation was starting by displaying the title page of the new version and then was dying after a few seconds.When I reinstall version 2.02.002, it installs successfully, but before allowing to be used, it demands the update to the latest version, which, of course fails.I was trying to switch off all my firewall before the installation (without any change ).After each installation failure, the system log shows some error in NewUI.dll.
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Aug 24, 2011
I want to update my x10 from 2.1. to 2.3.
Firmware Version
2.1-update1
Baseband Vaersion
2.0.52
[code]....
But when i connect it to Pc Companion it say's that " It's up to date " but the firmware of my x10 is 2.1-update1?
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Oct 13, 2011
this morning i have received an update of 4.1.B.0.431 in my pc companion but when i go fo r updating using pc companion in my laptop
this error shows:Unable to install or start phone software update components?
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Oct 1, 2012
my number SI 1255-8250 was already on the list, but still I cannot update via PC Companion, I'm from Chile and I have a neo V, my operator is Entel, contact them and does not intend to update, as I can get the latest update?
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Aug 1, 2011
I would like to know do i need to update 2.1 in order to update 2.3.3 or Malaysia haven release 2.3.3? Because i cannot get 2.3.3 update using PC companion instead i get 2.1 update.
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Mar 15, 2011
PC Companion will detect my phone and download the updates but the problem is that when it asks me to turn off the phone and reconnect the USB cable (with back button pressed) i then get the PC's 'found new hardwear wizard' come up and ask me about installing new drivers, so i say yes- check online for updates and it then says there is a problem because the drivers may not be for Win XP x64 Pro, so nothing is installed.Meanwhile with PC Companion nothing happens.I have tried this several times to make sure i haven't made any mistakes, the only conclusion i can reach is that PC Companion doesn't work properly with my OS.
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Sep 10, 2011
I can't seem to get PC companion to update the phone. I have tried about 5 times. Always failing. How to update the software?
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May 30, 2012
1 Will PC Companion (latest version) inform me when ICS arrives for my phone?
2 Would I be able to do the update via PC Companion or I have to use Flash tool?
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Dec 8, 2011
I am thinking of updating my xperia ray to the latest build 4.1.B.0.431When I updated my phone to 4.0.3 i rooted it and removed most of the bloatwares. After doing that i didnt face most of the issues reported for 4.0.3 ICS release. Now my question is, If i update my phone to the latest build will it automatically unroot? Do i have to root it again using doomlords method?
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Jun 7, 2012
I cant update my xperia neo to android 4.0, pc companion always say that there was an error stuff, my current os is android 2.3.4.
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Oct 14, 2010
It always get stuck after the "preparing" part.
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Dec 8, 2010
My dad has the XPeria10 and wants to upgrade to 2.1 so I download the companion and the software updater and cant seem to get either one working. Im in the US and have AT&T?
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Aug 4, 2014
RE:Â I can't update my Z2Â with PC Companion!
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Firmware download (23.0.1.A.0.167) gets stuck at 99% and never completes. How to fix?
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Jul 21, 2012
I used PC Companion with my old Sony Ericsson phone. it was fine. had a lot of options.I bought Xperia Ray (currently running Android 4) and updated my pc companion to 2.10. the text message panel and several other stuff have gone altogether in PC Companion. all i have now is support zone, contacts setup and media go. i want text message, media transfer and all options that i had previously.
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Jun 21, 2012
The SI number of my Xperia PRO is in ICS list to update but my PC Companion don't identify this.
I use the PC Companion v. 2.10.065 and my SI number is 1248-6159.
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Nov 1, 2010
I have an X10 and seem to have rather a lot of trouble trying to update the software on my phone via PC Companion.The update stage gets up to step 2 (prepare) of step 4 and after about 90% of the way through I keep getting a message saying 'Installation error' and then 'unable to install or start phone software update components', then a couple more messages 'The update of software failed' and then 'Please try again, or consult Sony Ericsson support for assistant at http://www.sonyericsson.com/cws/support/phonesHere, I seem to get nowhere as there did not seem to be an answer and late last year I contacted Sony Ericsson who advised me to send my X10 to them which I did (via registered post).
I got it back but I still get messages everytime I connect the X10 via USB to my PCS and get a prompt saying 'New software available' and I am still getiing these messages and unable to update my X10. I've even uninstalled and re-installed PC Companion but that is not making any difference.
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Feb 11, 2011
When I connected my xperia x10 mini phone to pc using pc companion and it shows that there is softwatre update is available.(I want to update it from 1.6 to 2.1). but it is failing in the 2nd stage only syaing installation failed.
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Oct 8, 2012
I've been trying to update my phone through Sony PC Companion but it won't let me because there seems to be a problem with the Online Server. Will this go over in some time or what? This problem has been for almost a week now.
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May 12, 2011
im try for many time but it can't update android 2.1....and i try follow the step after prepare but it still can't to update...how can i do?
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Oct 2, 2012
My Neo V has now, finally, had its SI Number added to the list of those for whom ICS has been released (on 2nd Sept 2012) but PC Companion does not find it. Have I to wait while the systems work out it is available ... or wha
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