Xperia Z5 :: Not Turning On - PC Companion Isn't Recognizing It Either
Sep 6, 2012
My Xperia Z5 Premium won't turn on.
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I've pressed and held the power button. Didn't work. The hard reset is not working. I tried pressing the off button near the SIM and tried turning it on again. Didn't work.
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Also when i hook it onto the charger the notification light doesn't light up. PC Companion isn't recognizing it either.
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Jul 17, 2012
I got notification from PC Companion that ICS 4.1.b.0.431 update is available for my neo v (4.0.4). I started updating it. Since it said that personal data will not be hampered, I did not create backup of contacts, sms etc. After downloading, I got message for updating failure. Now the phone is not turning on, showing "Sony " and then exclamation mark and turning off. I have a choice to repair the phone but I'm fearing of loosing my personal data.
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Jan 21, 2012
Is it possible to disable all the telephony functions of the Xperia Ray and still be able to listen to FM radio ? (to improve battery life)
"Plane mode" is unfortunately not an option as it doesn't allow listening to the radio... (whereas it allows you to connect yourself to a Wi-fi network or to receive GPS signals, for instance) Would be great if there was a widget "Enable/Disable GSM networks" or something like that, as there is for other functions... but I couldn't find such a thing.
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Jan 2, 2014
When I'm using data for straight for like 2 or 3 hours, the phone suddenly stops recognizing the SIM and it shows no coverage.
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Sep 16, 2011
I have the android xperia X 10. I want to update the software as my phone is choppy and slow. I have connected the USB cable to my phone and computer. The phone light comes on ... so it is charging but the my computer does not detect the phone being attached and my phone does not have the little connection symbol. I tried hooking something else to the computer and it was recognized.
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Jul 27, 2011
I cannot install PC companion from either of two laptops - am just getting "404 - not found". Might this be a security/firewall problem? I am running Kaspersky anti-virus plus Tune-up Utilities.
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Feb 17, 2012
Is there a way to get PC companion updates over the air I have a data plan
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Mar 7, 2012
When I connect my phone with my pc via pc software "PC Companion", it did not recognise my device, driver MTP didnt install in pc.how can i connect with pc companion.
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Mar 16, 2012
I can't install PC companion 2.10.027 on my Windows 7 Ultimate / 64bit system.Until this version was released I was using version 2.02.002 and it was OK. Recently, the update to the new versin was requested and it failed.After this, I have uninstalled the old version, so now I can't use any version of PC companion .I was trying many times to install the new version using Startme.exe on my phone and the downloaded PC Companion_2.10.027_Web.exe. The result was always the same - the installation was starting by displaying the title page of the new version and then was dying after a few seconds.When I reinstall version 2.02.002, it installs successfully, but before allowing to be used, it demands the update to the latest version, which, of course fails.I was trying to switch off all my firewall before the installation (without any change ).After each installation failure, the system log shows some error in NewUI.dll.
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May 5, 2012
i installed pc companion from the web, then i click en any function, a windows go out, and said: this aplication can be installed, try later; i installed from the cell phone too, whit the same result.
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Apr 5, 2012
I am using 2.3.4 and I have no plans of using ICS on my xperia neo (SI :1246-9893). My query is if I continue use GB 2.3.4 and some time if I need to reinstall same GB 2.3.4 then can I able to update with update service or PC Companion???As per my knowledge it will always point to latest update. But I want to keep GB 2.3.4 as along as I am happy with it
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Sep 7, 2010
i un-installed pc companion form my laptop. but when i tried to reinstall it its shows "reparing pc companion" and it is not installing.
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Nov 8, 2011
During the firmware update process on PC Companion, I deliberately unplugged the phone and my PC now no longer recognizes the phone for performing an update again. Tried installing the firmware, holding the Back key while plugging into the computer etc but still it does not appear as connected. All I can see again and again is a block of color appeared at the bottom of the screen as shown in the photo attached. Have tried a hard reset by holding the left, right and power button at the same time but did not help too.
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Aug 24, 2011
I want to update my x10 from 2.1. to 2.3.
Firmware Version
2.1-update1
Baseband Vaersion
2.0.52
[code]....
But when i connect it to Pc Companion it say's that " It's up to date " but the firmware of my x10 is 2.1-update1?
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Oct 9, 2010
Is there a PC Companion equivalent for Mac users?
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Sep 1, 2011
I decided to update my software on my xperia x10... so i tried to open my pc companion and remembered why i hadnt updated it before ... because the pc companion will not work! so i downloaded the pc companion again and guess what, it doesnt work.It downloads fine and then when i try to run it, it says "you must close all programs and restart your computer before running this program". so i do this and try again and it still says "you must close all programs and restart your computer before running this program".I have spent the last three hours resarting my computer making sure all my programs were shut.
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Sep 13, 2011
Would anyone be able to assist, since it doesn't seem like you can open a support call directly with SE. I am simply trying to update my Experia X10 software and even though I am connected to the internet (and can browse and download anything from anywhere) I can't use the PC Companion software to update my phone. So I uninstalled it and reinstalled it (ver 2.0) and still it fails. It simply says 'unable to install or start phone software update components.'
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Dec 21, 2010
I've used PC companion to update my X10 to Android 2.1. I've gone through all the steps and phases and the software is telling me it's up to date yet there are no changes to my phone at all except the wiping of all my files that I've backed up. The phone is still on 1.6, I still have only 3 home screens and everything else is the same. I've gone through the update twice now and nothing has changed.
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Oct 13, 2011
this morning i have received an update of 4.1.B.0.431 in my pc companion but when i go fo r updating using pc companion in my laptop
this error shows:Unable to install or start phone software update components?
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Jan 18, 2011
There is no download link other than Microsoft windows.
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Oct 1, 2012
my number SI 1255-8250 was already on the list, but still I cannot update via PC Companion, I'm from Chile and I have a neo V, my operator is Entel, contact them and does not intend to update, as I can get the latest update?
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Aug 1, 2011
I would like to know do i need to update 2.1 in order to update 2.3.3 or Malaysia haven release 2.3.3? Because i cannot get 2.3.3 update using PC companion instead i get 2.1 update.
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Mar 26, 2011
I'm using pc companion to update my X10 but im stuck on step 2! i followed the steps but it still wont move on to the 3rd step..
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Jun 9, 2012
Using PC Companion for the first time. Downloaded from official site, it gets installed and get connected to phone. But the inner part remains blank. I dont use proxy but have tested proxy settings and it says it PC Companion succeded to access the internet.I dont understand why it is blank. Any alternative available?So far, I have tried everything in this forum - 1) Uninstalled and installed 4 times2) Regedit trick for Internet Zone setting3) Turned off Antivirus and firewall
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Nov 1, 2015
What can i do so my phone will accept my sd card. I tried different brands but after a week i must connect it, what means i must first format it. I lose all my music and photos what i have on it.Â
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Sep 6, 2012
I am using sk17i for two months and upgraded to ics the very next day I got my phone. The problem started a couple of weeks back, sometimes I can't pull out my notification bar while in portrait mode. Now it got even worse, for the last few days I can't pull it out in protrait mode, I always have to change to landscape mode to check notifications.
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Aug 30, 2011
I have trouble with the phone recognizing my memory card - the card is SanDisk 16GB, class 10. I've lost the card I got with the phone, so I got this one. At first, it would say "Insert card", like it wasn't there, but the phone knew when I would remove it. A few times I'd get "Card damaged" message, the other times "Card is empty or not supported filesystem". 2 times I managed to get to work, but trying to take a picture crashed the camera app. I've tried formatting it several times. Right now, it's not reading the card at all. I can't check the card with my PC, since I don't have a card reader. It's getting really annoying, since I can't use the phone for almost anything. I've updated my phone to the latest software, but still nothing.
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Aug 28, 2011
After upgrading my x10 when I connect with usb cable to my car cd player it no longer recognises the music files on the sd card. The files on the sd card are exactly the same as before I upgraded so why can I no longer play them. This has been the worst upgrade ever will be the last SE phone I buy.
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Apr 19, 2012
My phone is not recognizing when I open the physical keyboard. I do not ever use the soft keyboard and it used to be the case that I would never see the soft keyboard as long as I had the keyboard tray open. But lately, I cannot make the soft keyboard go away. I have not upgraded to ICS or made any other changes to the settings.
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Dec 12, 2010
I get to the step of inserting the usb cable, while holding the back button, and nothing happens. except three beeps and the phone restarts. All firewalls and virus programs have been disabled. Latest version of Java (6-23) has been downloaded and presently running Windows XP Home Edition (32)
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Jan 1, 2011
I can't synchronize my X10 (Andoid 2.1) with PC Companion via bluetooth despite being able to synchronoze the same phone with the same software (PC Companion). I start PC Companion and select to connect the phone via bluetooth and following the on-line instruction and manage to pair the phone but recieve an error message almost directly that PC Companion is not able to connect to the phone at this time and I am asked to try again later. According to X10 the pairing is succesful.
I have tried with two different computers with exactly the same result. When I check for software updates both the phone and PC Companion are reported to be of the latest versions. Furthermore, I have another phone, a SE Satio, and I am able to succesfully sync the Satio with the same laptop and the same PC Companion software; this indicates to me that the problem is not with the laptop, bluetooth or PC Companion. It strongly indicates a bug in the X10.
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