Xperia X10 :: Not Recognised By PC Companion Or Seus
Dec 12, 2010
I get to the step of inserting the usb cable, while holding the back button, and nothing happens. except three beeps and the phone restarts. All firewalls and virus programs have been disabled. Latest version of Java (6-23) has been downloaded and presently running Windows XP Home Edition (32)
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Dec 3, 2010
I'm having trouble updating my X10. The update on PC companion freezes about halfway and after about half an hour notifies me that the update has failed and I should try again. I tried using the SEUS but to no avail, it fails when at 157.7mb with only 1mb left to download.
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Jan 9, 2011
Can we still repair our phone using SEUS or PC Companion?
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Nov 19, 2011
I just tried to update my MT15i using SEUS 2.11.11.21 to FW 4.0.2.A.0.42.It failed.1st try:Loaded battery (99%)Switched off phone Took out battery for about 5 minutes and put it back in.Started SEUS, held return button, proceeded as required...Firmware download seemed OK.Actual update failed near the end.Phone does not start up - just displays warning message
2nd try:I'm not sure about the battery: I had the phone plugged in for five hours but as it just looped through the power on sequence and showed me the warning message again and again I really do not know whether there was any power in it.Took out battery for about half an hour.Took out SIM and SD.Put battery back in Uninstalled SEUS Rebooted PC Installed SEUS Rebooted PC Else as above...
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Apr 13, 2012
We have alerted a lot of bugs in 4.0.4 so SONY TO UPDATE OUR FIRMWARE AGAIN?
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Sep 22, 2010
I made such thing i installed MT and after i installed 2.2.1 froyo(rom). and than i didn't like this rom and i tried to make update with SEUS, it deleted old software but did not installed new?
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Feb 6, 2014
I connect my Z3+ often to my desktop computer (Apple Mac) to sync/charge/backup. Recently I noticed that it not being recognised when I plug it in. The only way I can get it to work is to reboot the phone, whilst connected via USB. Then, after its fully booted, it works as expected.
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May 7, 2012
It sometimes mounts but then it crashes.but it hasn't mounted for a few days now .Ive tried reseting , turning the phone off and going on the computer to see if the computer recognises the sd card but nothing works .what happened and how can i fix it?
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Aug 15, 2011
When I start the update service(seus) i get the following error:"An error has occurred. See the log file c:program files(x86)Sony ericssonupdate serviceworkspace.metadata.log." <ok> I have uninstalled seus as pc companion, rebooted, downloaded the newest seus and installed it and rebooted but i still get the error.The .log file:
**************************************************************
!SESSION 2011-08-15 22:41:51.940 -----------------------------------------------eclipse.buildId=unknownjava.version=1.6.0_24java.vendor=Sun Microsystems Inc.BootLoader constants: OS=win32, ARCH=x86, WS=win32, NL=nl_NLCommand-line arguments: -os win32 -ws win32 -arch x86
[code]....
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Jul 27, 2011
I cannot install PC companion from either of two laptops - am just getting "404 - not found". Might this be a security/firewall problem? I am running Kaspersky anti-virus plus Tune-up Utilities.
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Feb 17, 2012
Is there a way to get PC companion updates over the air I have a data plan
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Mar 7, 2012
When I connect my phone with my pc via pc software "PC Companion", it did not recognise my device, driver MTP didnt install in pc.how can i connect with pc companion.
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Mar 16, 2012
I can't install PC companion 2.10.027 on my Windows 7 Ultimate / 64bit system.Until this version was released I was using version 2.02.002 and it was OK. Recently, the update to the new versin was requested and it failed.After this, I have uninstalled the old version, so now I can't use any version of PC companion .I was trying many times to install the new version using Startme.exe on my phone and the downloaded PC Companion_2.10.027_Web.exe. The result was always the same - the installation was starting by displaying the title page of the new version and then was dying after a few seconds.When I reinstall version 2.02.002, it installs successfully, but before allowing to be used, it demands the update to the latest version, which, of course fails.I was trying to switch off all my firewall before the installation (without any change ).After each installation failure, the system log shows some error in NewUI.dll.
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May 5, 2012
i installed pc companion from the web, then i click en any function, a windows go out, and said: this aplication can be installed, try later; i installed from the cell phone too, whit the same result.
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Apr 5, 2012
I am using 2.3.4 and I have no plans of using ICS on my xperia neo (SI :1246-9893). My query is if I continue use GB 2.3.4 and some time if I need to reinstall same GB 2.3.4 then can I able to update with update service or PC Companion???As per my knowledge it will always point to latest update. But I want to keep GB 2.3.4 as along as I am happy with it
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Sep 7, 2010
i un-installed pc companion form my laptop. but when i tried to reinstall it its shows "reparing pc companion" and it is not installing.
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Nov 8, 2011
During the firmware update process on PC Companion, I deliberately unplugged the phone and my PC now no longer recognizes the phone for performing an update again. Tried installing the firmware, holding the Back key while plugging into the computer etc but still it does not appear as connected. All I can see again and again is a block of color appeared at the bottom of the screen as shown in the photo attached. Have tried a hard reset by holding the left, right and power button at the same time but did not help too.
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Aug 24, 2011
I want to update my x10 from 2.1. to 2.3.
Firmware Version
2.1-update1
Baseband Vaersion
2.0.52
[code]....
But when i connect it to Pc Companion it say's that " It's up to date " but the firmware of my x10 is 2.1-update1?
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Oct 9, 2010
Is there a PC Companion equivalent for Mac users?
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Sep 1, 2011
I decided to update my software on my xperia x10... so i tried to open my pc companion and remembered why i hadnt updated it before ... because the pc companion will not work! so i downloaded the pc companion again and guess what, it doesnt work.It downloads fine and then when i try to run it, it says "you must close all programs and restart your computer before running this program". so i do this and try again and it still says "you must close all programs and restart your computer before running this program".I have spent the last three hours resarting my computer making sure all my programs were shut.
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Sep 13, 2011
Would anyone be able to assist, since it doesn't seem like you can open a support call directly with SE. I am simply trying to update my Experia X10 software and even though I am connected to the internet (and can browse and download anything from anywhere) I can't use the PC Companion software to update my phone. So I uninstalled it and reinstalled it (ver 2.0) and still it fails. It simply says 'unable to install or start phone software update components.'
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Dec 21, 2010
I've used PC companion to update my X10 to Android 2.1. I've gone through all the steps and phases and the software is telling me it's up to date yet there are no changes to my phone at all except the wiping of all my files that I've backed up. The phone is still on 1.6, I still have only 3 home screens and everything else is the same. I've gone through the update twice now and nothing has changed.
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Oct 13, 2011
this morning i have received an update of 4.1.B.0.431 in my pc companion but when i go fo r updating using pc companion in my laptop
this error shows:Unable to install or start phone software update components?
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Jan 18, 2011
There is no download link other than Microsoft windows.
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Oct 1, 2012
my number SI 1255-8250 was already on the list, but still I cannot update via PC Companion, I'm from Chile and I have a neo V, my operator is Entel, contact them and does not intend to update, as I can get the latest update?
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Aug 1, 2011
I would like to know do i need to update 2.1 in order to update 2.3.3 or Malaysia haven release 2.3.3? Because i cannot get 2.3.3 update using PC companion instead i get 2.1 update.
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Mar 26, 2011
I'm using pc companion to update my X10 but im stuck on step 2! i followed the steps but it still wont move on to the 3rd step..
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Jun 9, 2012
Using PC Companion for the first time. Downloaded from official site, it gets installed and get connected to phone. But the inner part remains blank. I dont use proxy but have tested proxy settings and it says it PC Companion succeded to access the internet.I dont understand why it is blank. Any alternative available?So far, I have tried everything in this forum - 1) Uninstalled and installed 4 times2) Regedit trick for Internet Zone setting3) Turned off Antivirus and firewall
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Aug 24, 2010
OK today I was given a replacement Elm under my insurance because for some reason my Elm's speaker stopped working. Anyway got replacement fine all working well. I noticed the replacement had the previous firmware so I decided to update it using SEUS. Now after updating & setting up the phone again I noticed the clear voice & noise shield function had vanished I looked all through the menus & also during call menus but nowhere to be found. So I reinstalled AGAIN only to be greeted with the same problem. I called customer service number & got through right away. Spoke to a Scottish lady who had absolutely no idea what she was talking about. I knew that I was right & she was wrong. She went on to say that the clear call & noise shield function is NOT a feature of the Elm WTF? I said the feature is advertised on the website for the Elm & on the bloody box At this point I asked to speak with someone else & she went off to speak to someone & came back to repeat the same thing again I said how can you say this about it's not a feature of the Elm when it's advertised as it is? She then said when we send out the generic phones we don't put that feature on the phone it's the stores that do? At this point I just gave up & said forget it Has customer service always been that bad? I have not called them for many years but today was shocking
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Jan 1, 2011
I can't synchronize my X10 (Andoid 2.1) with PC Companion via bluetooth despite being able to synchronoze the same phone with the same software (PC Companion). I start PC Companion and select to connect the phone via bluetooth and following the on-line instruction and manage to pair the phone but recieve an error message almost directly that PC Companion is not able to connect to the phone at this time and I am asked to try again later. According to X10 the pairing is succesful.
I have tried with two different computers with exactly the same result. When I check for software updates both the phone and PC Companion are reported to be of the latest versions. Furthermore, I have another phone, a SE Satio, and I am able to succesfully sync the Satio with the same laptop and the same PC Companion software; this indicates to me that the problem is not with the laptop, bluetooth or PC Companion. It strongly indicates a bug in the X10.
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Jan 25, 2011
I'm getting really, really frustrated. PC Companion use to detect my phone, but no longer does. I've connected by bluetooth, but this is inconsistent. I know the drivers are downloaded with PC Companion, but uninstalling, installing, searching for drivers hasn't worked.
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