I'm getting really, really frustrated. PC Companion use to detect my phone, but no longer does. I've connected by bluetooth, but this is inconsistent. I know the drivers are downloaded with PC Companion, but uninstalling, installing, searching for drivers hasn't worked.
PC Companion will detect my phone and download the updates but the problem is that when it asks me to turn off the phone and reconnect the USB cable (with back button pressed) i then get the PC's 'found new hardwear wizard' come up and ask me about installing new drivers, so i say yes- check online for updates and it then says there is a problem because the drivers may not be for Win XP x64 Pro, so nothing is installed.Meanwhile with PC Companion nothing happens.I have tried this several times to make sure i haven't made any mistakes, the only conclusion i can reach is that PC Companion doesn't work properly with my OS.
I have a Z2 and the latest software update arrived yesterday and I want to update my phone but pc companion can't recognize my phone and I have tried all of the following instructions that it gave me but still nothing!
I faced a problem today when I was trying to update my phone via pc companion ,  It always shows me this message when the counter reaches 96 ,  [URL] ....
I now that the new 2.1 software is out so i checked on my phone to see if i could download it. It said that i should connect my phone to my computer and download it. When I do, PC Companion says my phone is up to date. What's the solution?
So I tried to update my phone to Lollipop via your Companiom app but it failed and now I have bricked phone..I ve tried repair my phone, but it every single time hangs on same spot..
There were couple of posts done by me for the same issue early in this forum.What I am not expecting is
1. any links to older discussions about pc companion connectiviy.
2. use of update service and shutdown and start machine or re install pc companion.
Nothing works for me. So please provide any solution if it is actually solves my problem.My problem is one fine bad day, I connected my xperia neo where PC companion is installed on windows xp is not detecting my phone.It rotates rotates rotates and finally says unable to detect phone. and asks to reconnect again.
Nothing was changed in phone or in my pc for this issue. I have tried almost all (mpt clean/cache clean/stop & start, windows media player reinstall, pc companion reintall , update service) etc etc. One thing observed is whenever I clean mtp service and stop service and connects with usb, pc companion is detecting for first time. When I remove again and reconnect, it stops recognizing phone again. CAN I GET A RIGHT SOLUTION ??How can I update to ICS if usb connection is not detecting??? And I don't have blutook in my laptop.
1) For some reason this time the phone insists for me to update using PC. I connect it using PC Companion, it says my phone has 0 bytes memory left, I deleted some stuff and same. No matter what I do I have 0 bytes free left in my phone, so I can't update my phone, and so I can't get rid of the stupid notification in the phone as well.  2) I tried to backup my photos from the phone, opened "File Manager" via PC Companion, looked into the "Pictures" folder but it's only showing 2% of all my photos in the phone. Clicked on literally every single folders and still can't find the first of the pictures.
Like the title says, I need to have a way to record some phone conversations. I know some will say that I have to advise the person I'm talking to, I intend to.I've looked everywhere for an app to do that and didn't find a single thing. Unfortunately this is important enough for me to change phones if I can't do it on my Bold.But I don't want to change this awesome phone.
I live in New York city and I noticed when I get out of the tunnel and if I use the phone at the moment (read news on it or play games) it reboots. We don't have connection in subway, so pretty much every time I am out of the tunnel and find connection I get a reboot. It doesn't happen every time though, on some occasions it doesn't reboot.I thinl after last update it started happening more often, but I am not really sure about that since I noticed some occasional reboots before, but didn't put the getting out of tunnel and reboot together and after it happened several times I noticed.
As new the Sony Z5 Music App found all music on my SD card . I've now downloaded more through the amazon music app but they do not show up in the sony music app. How I get the new music to show up in the Sony Music app?
By the way my phone has no external sd card in it, plain phone memory.
1. I got an app called rocket player with a lot of music, yet sony music app seems to think there are no songs on my phone.
2. when i open rocket player and select song and state use as ringtone and then check it in setting its still the previous/ original ringtone from the device, i press the top right and again no songs displayed.
3. I have same isue with photos, I have downloaded images from my dropbox saved on to device and sony ablum app will not display any of my photos. Today my mrs sent me a lot of photos through whats app and NONE show in sony ablum. I even created 2 folders in sony album went to file commander and moved some photos into the two folder locations, open sony album and again NOTHING apart from orginal photos either taken by phone camera or screenshots.
I cannot install PC companion from either of two laptops - am just getting "404 - not found". Might this be a security/firewall problem? I am running Kaspersky anti-virus plus Tune-up Utilities.
When I connect my phone with my pc via pc software "PC Companion", it did not recognise my device, driver MTP didnt install in pc.how can i connect with pc companion.
I can't install PC companion 2.10.027 on my Windows 7 Ultimate / 64bit system.Until this version was released I was using version 2.02.002 and it was OK. Recently, the update to the new versin was requested and it failed.After this, I have uninstalled the old version, so now I can't use any version of PC companion .I was trying many times to install the new version using Startme.exe on my phone and the downloaded PC Companion_2.10.027_Web.exe. The result was always the same - the installation was starting by displaying the title page of the new version and then was dying after a few seconds.When I reinstall version 2.02.002, it installs successfully, but before allowing to be used, it demands the update to the latest version, which, of course fails.I was trying to switch off all my firewall before the installation (without any change ).After each installation failure, the system log shows some error in NewUI.dll.
i installed pc companion from the web, then i click en any function, a windows go out, and said: this aplication can be installed, try later; i installed from the cell phone too, whit the same result.
I am using 2.3.4 and I have no plans of using ICS on my xperia neo (SI :1246-9893). My query is if I continue use GB 2.3.4 and some time if I need to reinstall same GB 2.3.4 then can I able to update with update service or PC Companion???As per my knowledge it will always point to latest update. But I want to keep GB 2.3.4 as along as I am happy with it
During the firmware update process on PC Companion, I deliberately unplugged the phone and my PC now no longer recognizes the phone for performing an update again. Tried installing the firmware, holding the Back key while plugging into the computer etc but still it does not appear as connected. All I can see again and again is a block of color appeared at the bottom of the screen as shown in the photo attached. Have tried a hard reset by holding the left, right and power button at the same time but did not help too.
I decided to update my software on my xperia x10... so i tried to open my pc companion and remembered why i hadnt updated it before ... because the pc companion will not work! so i downloaded the pc companion again and guess what, it doesnt work.It downloads fine and then when i try to run it, it says "you must close all programs and restart your computer before running this program". so i do this and try again and it still says "you must close all programs and restart your computer before running this program".I have spent the last three hours resarting my computer making sure all my programs were shut.
Would anyone be able to assist, since it doesn't seem like you can open a support call directly with SE. I am simply trying to update my Experia X10 software and even though I am connected to the internet (and can browse and download anything from anywhere) I can't use the PC Companion software to update my phone. So I uninstalled it and reinstalled it (ver 2.0) and still it fails. It simply says 'unable to install or start phone software update components.'
I've used PC companion to update my X10 to Android 2.1. I've gone through all the steps and phases and the software is telling me it's up to date yet there are no changes to my phone at all except the wiping of all my files that I've backed up. The phone is still on 1.6, I still have only 3 home screens and everything else is the same. I've gone through the update twice now and nothing has changed.
this morning i have received an update of 4.1.B.0.431 in my pc companion but when i go fo r updating using pc companion in my laptop this error shows:Unable to install or start phone software update components?