Xperia X10 :: PC Companion Says Phone Is Up-to-date?
Aug 27, 2010
I now that the new 2.1 software is out so i checked on my phone to see if i could download it. It said that i should connect my phone to my computer and download it. When I do, PC Companion says my phone is up to date. What's the solution?
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Dec 15, 2010
My Xperia X8 is currently using the old version of Android I think 1.6 as my phone keeps telling me I need to update it to 2.1. I have been trying to do this with PC Companion but every time I try it, the software gets to the preparation section and tells me installation error unable to install or start phone software update components. I then have no option but to close the box.I then get another box come up saying the update of software failed. Please try again or consult Sony Ericsson support for assistance at url...I have tried several times to do it through PC Companion but it just will not work.My phone is telling me that the firmware version is 2.1 update 1, I did upgrade it to Android 2.1 when I first got the phone, but I had to do a factory reset of the phone due to an error, which set it back to Android 1.6.
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Jan 25, 2011
I'm getting really, really frustrated. PC Companion use to detect my phone, but no longer does. I've connected by bluetooth, but this is inconsistent. I know the drivers are downloaded with PC Companion, but uninstalling, installing, searching for drivers hasn't worked.
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Mar 15, 2011
PC Companion will detect my phone and download the updates but the problem is that when it asks me to turn off the phone and reconnect the USB cable (with back button pressed) i then get the PC's 'found new hardwear wizard' come up and ask me about installing new drivers, so i say yes- check online for updates and it then says there is a problem because the drivers may not be for Win XP x64 Pro, so nothing is installed.Meanwhile with PC Companion nothing happens.I have tried this several times to make sure i haven't made any mistakes, the only conclusion i can reach is that PC Companion doesn't work properly with my OS.
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Apr 8, 2015
I have a Z2 and the latest software update arrived yesterday and I want to update my phone but pc companion can't recognize my phone and I have tried all of the following instructions that it gave me but still nothing!
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Aug 4, 2014
RE:Â I can't update my Z2Â with PC Companion!
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Firmware download (23.0.1.A.0.167) gets stuck at 99% and never completes. How to fix?
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Apr 8, 2015
I faced a problem today when I was trying to update my phone via pc companion ,
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It always shows me this message when the counter reaches 96 ,
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[URL] ....
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Jan 9, 2011
Can we still repair our phone using SEUS or PC Companion?
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Apr 29, 2015
Keep trying again and again with Sony's original USB cable without success
Windows 8.1 with latest Pc companion software
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Apr 8, 2015
So I tried to update my phone to Lollipop via your Companiom app but it failed and now I have bricked phone..I ve tried repair my phone, but it every single time hangs on same spot..
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Apr 5, 2012
There were couple of posts done by me for the same issue early in this forum.What I am not expecting is
1. any links to older discussions about pc companion connectiviy.
2. use of update service and shutdown and start machine or re install pc companion.
Nothing works for me. So please provide any solution if it is actually solves my problem.My problem is one fine bad day, I connected my xperia neo where PC companion is installed on windows xp is not detecting my phone.It rotates rotates rotates and finally says unable to detect phone. and asks to reconnect again.
Nothing was changed in phone or in my pc for this issue. I have tried almost all (mpt clean/cache clean/stop & start, windows media player reinstall, pc companion reintall , update service) etc etc. One thing observed is whenever I clean mtp service and stop service and connects with usb, pc companion is detecting for first time. When I remove again and reconnect, it stops recognizing phone again. CAN I GET A RIGHT SOLUTION ??How can I update to ICS if usb connection is not detecting??? And I don't have blutook in my laptop.
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Apr 18, 2015
1) For some reason this time the phone insists for me to update using PC. I connect it using PC Companion, it says my phone has 0 bytes memory left, I deleted some stuff and same. No matter what I do I have 0 bytes free left in my phone, so I can't update my phone, and so I can't get rid of the stupid notification in the phone as well.Â
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2) I tried to backup my photos from the phone, opened "File Manager" via PC Companion, looked into the "Pictures" folder but it's only showing 2% of all my photos in the phone. Clicked on literally every single folders and still can't find the first of the pictures.
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Jul 27, 2011
I cannot install PC companion from either of two laptops - am just getting "404 - not found". Might this be a security/firewall problem? I am running Kaspersky anti-virus plus Tune-up Utilities.
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Feb 17, 2012
Is there a way to get PC companion updates over the air I have a data plan
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Mar 7, 2012
When I connect my phone with my pc via pc software "PC Companion", it did not recognise my device, driver MTP didnt install in pc.how can i connect with pc companion.
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Mar 16, 2012
I can't install PC companion 2.10.027 on my Windows 7 Ultimate / 64bit system.Until this version was released I was using version 2.02.002 and it was OK. Recently, the update to the new versin was requested and it failed.After this, I have uninstalled the old version, so now I can't use any version of PC companion .I was trying many times to install the new version using Startme.exe on my phone and the downloaded PC Companion_2.10.027_Web.exe. The result was always the same - the installation was starting by displaying the title page of the new version and then was dying after a few seconds.When I reinstall version 2.02.002, it installs successfully, but before allowing to be used, it demands the update to the latest version, which, of course fails.I was trying to switch off all my firewall before the installation (without any change ).After each installation failure, the system log shows some error in NewUI.dll.
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May 5, 2012
i installed pc companion from the web, then i click en any function, a windows go out, and said: this aplication can be installed, try later; i installed from the cell phone too, whit the same result.
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Apr 5, 2012
I am using 2.3.4 and I have no plans of using ICS on my xperia neo (SI :1246-9893). My query is if I continue use GB 2.3.4 and some time if I need to reinstall same GB 2.3.4 then can I able to update with update service or PC Companion???As per my knowledge it will always point to latest update. But I want to keep GB 2.3.4 as along as I am happy with it
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Sep 7, 2010
i un-installed pc companion form my laptop. but when i tried to reinstall it its shows "reparing pc companion" and it is not installing.
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Nov 8, 2011
During the firmware update process on PC Companion, I deliberately unplugged the phone and my PC now no longer recognizes the phone for performing an update again. Tried installing the firmware, holding the Back key while plugging into the computer etc but still it does not appear as connected. All I can see again and again is a block of color appeared at the bottom of the screen as shown in the photo attached. Have tried a hard reset by holding the left, right and power button at the same time but did not help too.
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Aug 24, 2011
I want to update my x10 from 2.1. to 2.3.
Firmware Version
2.1-update1
Baseband Vaersion
2.0.52
[code]....
But when i connect it to Pc Companion it say's that " It's up to date " but the firmware of my x10 is 2.1-update1?
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Oct 9, 2010
Is there a PC Companion equivalent for Mac users?
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Sep 1, 2011
I decided to update my software on my xperia x10... so i tried to open my pc companion and remembered why i hadnt updated it before ... because the pc companion will not work! so i downloaded the pc companion again and guess what, it doesnt work.It downloads fine and then when i try to run it, it says "you must close all programs and restart your computer before running this program". so i do this and try again and it still says "you must close all programs and restart your computer before running this program".I have spent the last three hours resarting my computer making sure all my programs were shut.
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Sep 13, 2011
Would anyone be able to assist, since it doesn't seem like you can open a support call directly with SE. I am simply trying to update my Experia X10 software and even though I am connected to the internet (and can browse and download anything from anywhere) I can't use the PC Companion software to update my phone. So I uninstalled it and reinstalled it (ver 2.0) and still it fails. It simply says 'unable to install or start phone software update components.'
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Dec 21, 2010
I've used PC companion to update my X10 to Android 2.1. I've gone through all the steps and phases and the software is telling me it's up to date yet there are no changes to my phone at all except the wiping of all my files that I've backed up. The phone is still on 1.6, I still have only 3 home screens and everything else is the same. I've gone through the update twice now and nothing has changed.
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Oct 13, 2011
this morning i have received an update of 4.1.B.0.431 in my pc companion but when i go fo r updating using pc companion in my laptop
this error shows:Unable to install or start phone software update components?
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Jan 18, 2011
There is no download link other than Microsoft windows.
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Oct 1, 2012
my number SI 1255-8250 was already on the list, but still I cannot update via PC Companion, I'm from Chile and I have a neo V, my operator is Entel, contact them and does not intend to update, as I can get the latest update?
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Aug 1, 2011
I would like to know do i need to update 2.1 in order to update 2.3.3 or Malaysia haven release 2.3.3? Because i cannot get 2.3.3 update using PC companion instead i get 2.1 update.
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Mar 26, 2011
I'm using pc companion to update my X10 but im stuck on step 2! i followed the steps but it still wont move on to the 3rd step..
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Jun 9, 2012
Using PC Companion for the first time. Downloaded from official site, it gets installed and get connected to phone. But the inner part remains blank. I dont use proxy but have tested proxy settings and it says it PC Companion succeded to access the internet.I dont understand why it is blank. Any alternative available?So far, I have tried everything in this forum - 1) Uninstalled and installed 4 times2) Regedit trick for Internet Zone setting3) Turned off Antivirus and firewall
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