Xperia Pro/Neo/V/L :: Expert Solution For PC Companion Not Detecting Phone?
Apr 5, 2012
There were couple of posts done by me for the same issue early in this forum.What I am not expecting is
1. any links to older discussions about pc companion connectiviy.
2. use of update service and shutdown and start machine or re install pc companion.
Nothing works for me. So please provide any solution if it is actually solves my problem.My problem is one fine bad day, I connected my xperia neo where PC companion is installed on windows xp is not detecting my phone.It rotates rotates rotates and finally says unable to detect phone. and asks to reconnect again.
Nothing was changed in phone or in my pc for this issue. I have tried almost all (mpt clean/cache clean/stop & start, windows media player reinstall, pc companion reintall , update service) etc etc. One thing observed is whenever I clean mtp service and stop service and connects with usb, pc companion is detecting for first time. When I remove again and reconnect, it stops recognizing phone again. CAN I GET A RIGHT SOLUTION ??How can I update to ICS if usb connection is not detecting??? And I don't have blutook in my laptop.
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Jul 17, 2012
I got notification from PC Companion that ICS 4.1.b.0.431 update is available for my neo v (4.0.4). I started updating it. Since it said that personal data will not be hampered, I did not create backup of contacts, sms etc. After downloading, I got message for updating failure. Now the phone is not turning on, showing "Sony " and then exclamation mark and turning off. I have a choice to repair the phone but I'm fearing of loosing my personal data.
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Nov 26, 2011
I know this problem was discussed in many threads, and the solution has been given, but please somewhat read my problem instead of just throwing the same solution without reading.I am not sure when this problem started, but I did clear cache by using Apps 2 SD app before.Then I realised PC Companion isn't detecting my phone.
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Mar 20, 2015
I have purchased a new Zperia Z3 from sony store in US jersey, and I opened it in India.I have tried several SIM cards but the phone is not detecting any network.Its a unlocked device and totally free from any contract.Indian service centres say they can not repair ot as its not purchased from India. Do I need to return the phone or its a minor problem. All other things in the phone are working perfectly.
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Jun 10, 2012
I tried to update my xperia mini pro si 1249-0751.50en.The updations for computer is successfully download,After restarting the phone in flash mode, the following error appears. Without internet connection, how can i able to download the previous steps in prepare tab. experts.
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Jan 25, 2011
I'm getting really, really frustrated. PC Companion use to detect my phone, but no longer does. I've connected by bluetooth, but this is inconsistent. I know the drivers are downloaded with PC Companion, but uninstalling, installing, searching for drivers hasn't worked.
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Mar 15, 2011
PC Companion will detect my phone and download the updates but the problem is that when it asks me to turn off the phone and reconnect the USB cable (with back button pressed) i then get the PC's 'found new hardwear wizard' come up and ask me about installing new drivers, so i say yes- check online for updates and it then says there is a problem because the drivers may not be for Win XP x64 Pro, so nothing is installed.Meanwhile with PC Companion nothing happens.I have tried this several times to make sure i haven't made any mistakes, the only conclusion i can reach is that PC Companion doesn't work properly with my OS.
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Apr 8, 2015
I have a Z2 and the latest software update arrived yesterday and I want to update my phone but pc companion can't recognize my phone and I have tried all of the following instructions that it gave me but still nothing!
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Aug 4, 2014
RE:Â I can't update my Z2Â with PC Companion!
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Firmware download (23.0.1.A.0.167) gets stuck at 99% and never completes. How to fix?
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Apr 8, 2015
I faced a problem today when I was trying to update my phone via pc companion ,
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It always shows me this message when the counter reaches 96 ,
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Aug 27, 2010
I now that the new 2.1 software is out so i checked on my phone to see if i could download it. It said that i should connect my phone to my computer and download it. When I do, PC Companion says my phone is up to date. What's the solution?
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Jan 9, 2011
Can we still repair our phone using SEUS or PC Companion?
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Apr 29, 2015
Keep trying again and again with Sony's original USB cable without success
Windows 8.1 with latest Pc companion software
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Apr 8, 2015
So I tried to update my phone to Lollipop via your Companiom app but it failed and now I have bricked phone..I ve tried repair my phone, but it every single time hangs on same spot..
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Apr 18, 2015
1) For some reason this time the phone insists for me to update using PC. I connect it using PC Companion, it says my phone has 0 bytes memory left, I deleted some stuff and same. No matter what I do I have 0 bytes free left in my phone, so I can't update my phone, and so I can't get rid of the stupid notification in the phone as well.Â
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2) I tried to backup my photos from the phone, opened "File Manager" via PC Companion, looked into the "Pictures" folder but it's only showing 2% of all my photos in the phone. Clicked on literally every single folders and still can't find the first of the pictures.
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Feb 26, 2010
I am the owner of a Sony EricksonE w580i which I am very happy with.However 2 days ago, out of the blue after sending a text I was faced with the message which I had never seen before. " REPLACE SIM OR WATCH DEMO" Despite playing the demo several times and taking out and replacing the sim several times, I was faced with the fact that my phone was locked.On replacing the sim I noticed that it was pushed into position by the battery itself, thats the way it had been set up by the Orange Shop. so it was like on a spring and the battery was pushing it into its working position.And this is the root of the problem. The sim card has to be pushed home until it clicks into position. I have small fingers and I still could not push it to its fully seated and clicked position with my fingers alone.eventually I managed to do it using the edge of a small screwdriver, but even then it took several tries before it clicked home. I believe this is a flawed design as it is not easy to do by any means. And yet using the battery to push the sim to the seated position is the way it was et up for me at point of purchase and this also gave adequate contact for me to get uninterrupted use for several months. But this is NOT correct, the Sim must be clicked and locked into position so it is no longer movable on the spring mechanism.Once it was clicked home - Hey presto ! like magic, everything worked perfectly, only had to reset the date.However, and quite worryingly, when I called the Sony Erickson help line befor I found the magic solution, I was advised that to overcome the locked system and to bypass the dreaded message, I needed to go to the Sony Erickson site, go to support and downloads then click on Update your product software/Update Service.My friendly support advisor said this would overcome the problem but the downside would be that I would lose all my memory ! I would have to start again, Calender, Tasks, Notes, Contacts. everything.This would have been a heavy price to pay, for a non solution ! Clearly the advice was a shot in the dark from the advisor ! I had already downloaded said updates as a matter of course 2 months ago so I was sceptical of solution that SE had suggested.No, this problem is mechanical/circuitry. NOT SOFTWARE !
The sim card is not locked home unless clicked, do not depend on battery pressure. Thus the phone when in "battery pressure mode" may have a circuit or a partial circuit, leaving the user at best to be in my situation to get several months of usage, and then kaputt ! as the circuit is lost and the phone thinks it needs re setting up. and it gives the message you can not get past. or the worst case of continual working /non working scenarios, which are linked to the partial contact and partial circuit.I think this may also be the route cause behind many other of the problems raised on this forum, ie; Phones turning off, or just a red light, or just a slight vibration, or phone behaving like it's dead, or phone locked etc.(from other posts it appears all the above issues are are further "encouraged" by a low battery charge) which seems to be a separate quality issue altogether.So at the end of this ramble - the tip is make absolutely sure the sim card is locked home, be patient, you may have to try many times, but it will click home if you use a tool to assist you, (fingers are not enough) and you may well just solve your problems too.Essentially I think the phone is a very good mid range phone and this design fault may be hugely tainting its performance /likability.If Sony Erickson are listening? they will correct / make easier the sim card clicking action, They will also instruct the help desk to give out the "clicking the SIM card home" advice.Rather than the totally useless - download software advice which will do nothing to create a good circuit, but will ensure lose all your information unless backed up somewhere. And while SE are at it they should also re work the battery life AND the cover panel removal. To get the back panel off is a nightmare and can lead to creating other damage as such excessive forces are required. Not good at all - BAD COVER DESIGN
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Mar 3, 2010
Basically I tried to connect my mother's n70 to my computer (vista Ultimate 32bit) using the CA-53 cable. However I was just given the prompt unknown device installed, and PC Suite was not detecting anything. So basically I had no choice but to just abandon it and try to connect my phone (5800) to the PC. However, the phone now does not detect being connected to the PC, and Ovi Suite cannot detect the phone as well. Trying it out on PC Suite, it gives me the error "No connection type available, wizard will now close" or something along those lines. Its the first time this has happened to me so I have no clue. I've already tried repairing, and uninstall reinstall but still nothing.
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Apr 25, 2012
I use to access my MMC using the DATA cable by connecting it to the PC. It usually gives an option to install the "pc comanion" software when I was using gingerbread OS.. then, I skip the installation & only use to transfer files between MMC and the PC via cable..ut, after the ICS update I couldn't do that as is pops-up with a message to install drives, and when I do so; it gives an error like below;Note: I've even installed the pc software & tried to connect, but it failed.. then I tried downloading driver from here & updated manually, but it failed too
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Jul 3, 2012
PC companion is not detecting my xperia pro (MK16i). What i have to do?
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Jan 5, 2010
I have installed letest version of OVI suite and OVI player.I connected my phone to PC in 'Media Transfer' mode but OVI player is not able to detect my phone. Even when I connect my phone in 'PC Suite' mode, OVI suite is not able tranfer or read tarcks from my 5800. In PC suite mode I can use Windows Media Player 11 to transfer music. I have tried this on two different systems having Windows XP SP3 and Windows Vista Home Premium, but OVI player is not able to detect my phone.
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Sep 6, 2011
I have a Nokia 5800.My computer recognizes the phone, ovi suite does not, it did before.I tried uninstalling and reinstalling.Different versions. Using 'repair' in Programs and Features.
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Jun 21, 2010
I bought a transcend 8gb microsdhc class 6 card. i put it in my bold 9700 and went to the memory menu and made sure the following settings were correct:
Media Card Support: Yes
Mass Storage Mode: Yes
Auto Enable Mass Storage: Changed From Prompt to Yes
Newegg.com - Transcend 8GB Micro SDHC Flash Card Model TS8GUSDHC6
At the bottom it says a media card is not presently inserted in the device...
Any ideas why it not picking the memory card?
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Jun 25, 2014
My USB ports are working for my wireless mouse and for card readers to download images. Yet when I plug in my iPhone 5S - nothing. It doesn't charge, and it won't synch or be acknowledged in iTunes. I had been synching wirelessly unitl just recently but iTunes no longer sees the phone wirelessly either. I reset the omputer's SMC, swapped cords and restarted everthing with no luck. If I plug the same phone into another Mac or to a PC, it immediately beeps and begins to charge. So I know the phone and cord are doing their part. iTunes on my desktop computer sees the iPhone and will sync with it wirelessly or wired, but it's my laptop that I need to sync it with. On the iPhone, in Settings>General>iTunes Wi-Fi Sync it lists both the desktop computer and the laptop with the last sync date, but never discovers the laptop if I choose Sync Now. The computer shows up on all other computers on the network and both the computer and iPhone are on the same, correct network. How do I get the laptop and iPhone to see each other again?? OS 10.9.3 on a MacBookPro and iOS 7.1.1Â
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Feb 11, 2010
does anybody know the complete property value of the camera setting? yes i know there already explanation in the driver But i think some property is missing for example. the property D, F, 13, 14, 15 is commented. why is it commented? what it really do? and also there is no explanation about the property value of Shutter Sound, Auto Rotate, AF Light.if this property is revealed, there might be a whole new method for all modded camdriverjust like when witchking introduce manual setting.
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May 13, 2012
After I Reseted and updated my phone all of my apps and files on SD-card is not recognized by the phone. They have most likely NOT been removed as the SD-card was not suposed to be affected by the reset of the phone. Also I do find the apps and the files when connected to Pc. I ahve tried to search for some cind of management for this but I have not found anything.
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Jun 27, 2012
My Laptop - Lenovo - L412 is unable to detect my Sony Xperia Ray phone connected via USB.
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Aug 30, 2012
This problem came 2 days before. when my frdnz phone detected 5 wifi networks and mine 0. i first did Settings reset it dint help then i did Factory reset it dint help. then i updated my neo V to ICS and still it is not working.
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Nov 8, 2010
How to update nokia c3? because when updating its turning off then the nokia software updater cannot detect my phone? What will I do?
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Jul 20, 2011
I am unable to connect my X10 with my laptop using wifi.I want to connect inernet from laptop to my X10. I m using wireless broadband usb type data card for internet connection.
Kindly give the solution to connect internet from laptop to My X10.
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Apr 25, 2012
I'm also using a linux distro... for that it shows that the SD card & the USB debugging is connected.. But I cannot see any of the storages which are mounted on my pc.
below is where I've asked originally.. but it's for windows.. still problem persists on some windows [URL]
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May 3, 2012
my xperia mini st15i is not detecting any device via wifi. The wifi works when i switch it on hotspot mode and it is detected by other devices also but when i simply switch on the wifi to access internet from any wireless server neither it detects the other network nor its network is detected by other.
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