Nokia PC/Mac Software :: Ovi Suite Not Detecting Phone?
Sep 6, 2011
I have a Nokia 5800.My computer recognizes the phone, ovi suite does not, it did before.I tried uninstalling and reinstalling.Different versions. Using 'repair' in Programs and Features.
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Jan 25, 2012
i've connected my Nokia E5-00 with pc through usb cable.PC is able to recognize the phone but nokia pc suite is not connecting the phone.i've tried all the solutions mentioned in the discussion forum.Also, i've tried different versions of pc suite but the problem is same.
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Aug 22, 2012
I am using nokia 2700c. Whenever I connect my phone with pc suite or nokia suite, it shows I am using 5130xm, but image shown is of 2700. The problem is I am unable to connect to internet. It always gives error likes drivers problem. I have tried uninstalling and again installing pc suite several times. Even I have uninstalled drivers. Deleted setting folders from user/appdata folders. Nothing works. Even when remove data cable or bluetooth connector it still shows I have connected phone. Only way to correct that problem is restart pc. I can explore messages, pictures, calendar without problem when connected but I want to access internet.
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Mar 3, 2010
Basically I tried to connect my mother's n70 to my computer (vista Ultimate 32bit) using the CA-53 cable. However I was just given the prompt unknown device installed, and PC Suite was not detecting anything. So basically I had no choice but to just abandon it and try to connect my phone (5800) to the PC. However, the phone now does not detect being connected to the PC, and Ovi Suite cannot detect the phone as well. Trying it out on PC Suite, it gives me the error "No connection type available, wizard will now close" or something along those lines. Its the first time this has happened to me so I have no clue. I've already tried repairing, and uninstall reinstall but still nothing.
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Jun 18, 2010
I used the Ovi suite to install the free maps on my E72 which work great but the software itself is very poorly written, too many bugs and problems so i would like to uninstall it and use the PC suite instead. can I now update my phone using the PC suite with it's updater software or do I have to now rely on the Ovi suite.
The reason I ask instead of having two pieces of software is i want to a Vista/XP (two machines) clean install followed by a Ghost DVD so the smaller image the better (plus i dont like to have **bleep** installed on my machine:-)
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Jan 5, 2010
I have installed letest version of OVI suite and OVI player.I connected my phone to PC in 'Media Transfer' mode but OVI player is not able to detect my phone. Even when I connect my phone in 'PC Suite' mode, OVI suite is not able tranfer or read tarcks from my 5800. In PC suite mode I can use Windows Media Player 11 to transfer music. I have tried this on two different systems having Windows XP SP3 and Windows Vista Home Premium, but OVI player is not able to detect my phone.
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Aug 16, 2010
I got this phone 3 months ago, and it paired with PC Suite perfectly, till few days ago, when i lost connection with it, and now PC Suite and OVI Suite can't find my phone. I checked bluetooth device that im using, and made sure that phone bluetooth is on. In Attachment is shown how PC Suite and Bluetooth react when i try to reconnect the phone.
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May 1, 2010
I have one problem I can't connect my phone to Pc suite I do everything what I need and it still says that I have to tun on pc suite mode on my phone even when it's on what could be the problem? My phone is E72 THX for help BTW same is with ovi suite its says that my phone is not in PC suite mod and it can't recognize but I tuned pc suite usb mode on phone and I also what to conect to map loader but I can't as weal.
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Feb 14, 2010
All I've purchased an E72 about 2 weeks ago and am still using it in 'trial' mode using my second line. I have the following problems. Can someone assist please:
1. On the E72 phone one can edit the Contacts field titles (eg change the "Postal/Zip" field to "Postcode", or add fields like "Mobile 2". However using the PC Suite on the PC, none of these changes show up. Eg, I added a "Title" prefix on the phone but it doesn't show upon the PC.
2. The Contacts fileds seem not to be 'smart' enough, ie if one edits/changes the fields on the phone, then on the PC Suite it gets tabulated in the wrong column. So, editing the filed titles is really pointless, infact it is counter productive!
3. To search CONTACTS, only the First Name, Last Name and Company fields are searchable. Other fields like Phone No, City, etc cannot be the basis of a search. True?
4. The long-press "Contacts" key does not go to the "New Contact". It works for other functions, but not New Contact. Anyone know how to resolve this ?
5. For Calendar entries, a few fours AFTER the alarm time set, I get a pop-up message saying something like .... some alarm events were passed due to "time change". What time change is it talking about? Weird thing is I then miss the appointment. so what use is this calendar thing?
6. The application shortcuts on the standby screen (those little icon shortcuts) ... is it possible to have more, say on 2 lines?
7. The E72 seems to be only able to keep call logs for a max of 30 days? Anyway to increase that? similarly, can I keep SMSs for longer periods?
My Palm Treo 600 (used since 2003), was able to do all the above things ... but 6 years later, Nokia's "for the serious business user" phone cannot do most of the simple things a smartphone should be able to do.
I like the phone, especially its slim form factor and all the other bells & whistles (video, movies, music works well) but I DO WANT a phone that can integrate with my PC.There ought to be laws out there on the use of the term 'smartphone'
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Jan 31, 2010
I have just bought Nokia N86 8MP. I have installed OVI Suit on my laptop. But I amd not able to configure my phone with OVI suite.After connecting my cell with my laptop I select PC Suit USB Mode from my cell phone. On the second step (Connect Device) of OVI Suite configuration the name of my phone is visible but when I select, A popup message is displayed that This device is not in PC Suite USB mode. And the 'Next' button is greyed out.
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Nov 26, 2011
I know this problem was discussed in many threads, and the solution has been given, but please somewhat read my problem instead of just throwing the same solution without reading.I am not sure when this problem started, but I did clear cache by using Apps 2 SD app before.Then I realised PC Companion isn't detecting my phone.
[code]...
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Mar 20, 2015
I have purchased a new Zperia Z3 from sony store in US jersey, and I opened it in India.I have tried several SIM cards but the phone is not detecting any network.Its a unlocked device and totally free from any contract.Indian service centres say they can not repair ot as its not purchased from India. Do I need to return the phone or its a minor problem. All other things in the phone are working perfectly.
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Apr 28, 2010
Have downloaded ovi suite to computer and now trying to register my phone, nokia 6730. When asked to connect phone by USB after connected the program recognises my phone but will not let me continue to next stage as it says the device is not in pc suite mode, which it is. Have tried unplugging and reconnecting as suggested.
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Jul 12, 2010
I am the proud owner of a new E52. I love the phone and the battery life is superb and I'd like to keep it that way. While I'm at work I use the data cable normally to connect the phone to pc suite and I use pc suite to respond to sms etc. However I notice the E52 also charges on usb. I love this feature but I wanted to ask will this decrease the battery life or shorten its life span. I would like sure answers if possible and not just hunches as I really dont want to damage the battery.
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Jun 21, 2010
I bought a transcend 8gb microsdhc class 6 card. i put it in my bold 9700 and went to the memory menu and made sure the following settings were correct:
Media Card Support: Yes
Mass Storage Mode: Yes
Auto Enable Mass Storage: Changed From Prompt to Yes
Newegg.com - Transcend 8GB Micro SDHC Flash Card Model TS8GUSDHC6
At the bottom it says a media card is not presently inserted in the device...
Any ideas why it not picking the memory card?
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Jun 25, 2014
My USB ports are working for my wireless mouse and for card readers to download images. Yet when I plug in my iPhone 5S - nothing. It doesn't charge, and it won't synch or be acknowledged in iTunes. I had been synching wirelessly unitl just recently but iTunes no longer sees the phone wirelessly either. I reset the omputer's SMC, swapped cords and restarted everthing with no luck. If I plug the same phone into another Mac or to a PC, it immediately beeps and begins to charge. So I know the phone and cord are doing their part. iTunes on my desktop computer sees the iPhone and will sync with it wirelessly or wired, but it's my laptop that I need to sync it with. On the iPhone, in Settings>General>iTunes Wi-Fi Sync it lists both the desktop computer and the laptop with the last sync date, but never discovers the laptop if I choose Sync Now. The computer shows up on all other computers on the network and both the computer and iPhone are on the same, correct network. How do I get the laptop and iPhone to see each other again?? OS 10.9.3 on a MacBookPro and iOS 7.1.1Â
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May 8, 2010
I had been using Ovi Suite to sync my PC and 5230 and was having no trouble. But I tried connecting today (almost afetr a month's gap) and now the Ovi suite doesn't recognize my mobile. My PC is able to recognize the device but Ovi doesn't. And I've updated the Ovi suite too. Please help...
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May 3, 2010
Nokia PC Suite, will not find my mobile phone when I try to connect it to it using bluetooth. I am using Windows 7 Starter.
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Nov 8, 2010
How to update nokia c3? because when updating its turning off then the nokia software updater cannot detect my phone? What will I do?
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Apr 5, 2012
There were couple of posts done by me for the same issue early in this forum.What I am not expecting is
1. any links to older discussions about pc companion connectiviy.
2. use of update service and shutdown and start machine or re install pc companion.
Nothing works for me. So please provide any solution if it is actually solves my problem.My problem is one fine bad day, I connected my xperia neo where PC companion is installed on windows xp is not detecting my phone.It rotates rotates rotates and finally says unable to detect phone. and asks to reconnect again.
Nothing was changed in phone or in my pc for this issue. I have tried almost all (mpt clean/cache clean/stop & start, windows media player reinstall, pc companion reintall , update service) etc etc. One thing observed is whenever I clean mtp service and stop service and connects with usb, pc companion is detecting for first time. When I remove again and reconnect, it stops recognizing phone again. CAN I GET A RIGHT SOLUTION ??How can I update to ICS if usb connection is not detecting??? And I don't have blutook in my laptop.
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Jan 29, 2010
Can i tranfer data from PC suite to OVI Suite - I need transfer all data from Nokia 6230i to new Nokia 6303 classic, or how to do it?. N 6230i is not connectable to OVI suite!
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Apr 6, 2010
How can I make my nokia E71 sync back with PC Suite after I started using OVI Suite? I have a Nokia E71, and i was using Nokia PC Suite to sync it with my outlook 2007 it all worked fine, contacts, to do notes and calendar (i wasn't syncing mail cuase i use gmail), untill the new ovi suite came out and i decided to try it since It sounded better.turns out It really sucked this ovi suite!! one of the worst softwares I've ever used, it duplicated all of the appointments that had color categories in outlook 2007, it is dead slow to sync!!!(i mean reeeaaly slow), even tough the Suite integrates more stuff in to one place it has reduced funcionality to sync stuff with my phone, it offers less funtions, not to mention that the user interface sukcs (its poorly desingned, it takes long to accses stuff, it shows me stuff as if it was advertisement).PC suite was very simple but funcional, oviously i went back to pc suite, to my surprise i couldn't sync, pc suite & the phone would do as if they were syncing, but when i checked at the end it wouldn't sync stuff.
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Jan 14, 2010
I have a nokia 6210 navigator and I can't get it to connect to my PC by the USB cable. It worked fine about a week ago and now it won't connect. I have updated the software and it still won't connect, when I plug the lead in to the phone it says "USB connected in PC suite but the PC suite dose not recognise the phone. When I try to connect within the PC suite it still doesn't find the phone.
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Jan 29, 2010
I have a Nokia 5800 and it has broken sadly. I was using the PC suite to edit and move stuff from my phone memory before I send it back, and I was just wondering how I copy or move the contacts from the phone memory to either the memory card or the SIM card.
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Jan 18, 2010
I recently purchased a new N900 phone. After installing pc suite and connecting the phone to pc suite, I did not know what I did, but I found out my device now has all duplicate files/folders such as 2 video files, 2 music files .etc and they are all identical.
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Feb 10, 2010
I spent an afternoon trying to have my new BT dongle (reeking transparent 2.0) working and after a lot of problem I won. When I rebooted my PC (xp sp3) and launched again Ovi suite I had no problems but now Ovi can't see my N82, while PC and phone are connected! One time I somehow got Ovi to see N82 but I had to add it as a new device, even if I already did before.
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Jul 10, 2010
I'm trying to transfer all my appointments from the calendar on a 6300 to a 6303i using PC Suite. They all came across an hour later. (Contacts and messages all came across OK) So I went back and checked the 6300 - all correct. Linked the 6300 to my PC using PC Suite and viewed appointments directly - lo and behold, an appointment showing as 11:45am on the phone, shows as 12:45 on the PC screen! I presume this is something to do with daylight saving, since both phone and PC are set to GMT. The 6300 does not have a daylight saving setting, so I simply re-set the time myself, but maybe the PC Suite software automatically does it? But if so, why change the time of the appointments, surely this was only a problem if you changed timezones (e.g. to GMT +1) in the old days?Anyone out there have any suggestions as I don't want to have to re-input a year's worth of appointments!
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Jul 26, 2010
I have an E72 and a PC running windows 7 professional.
I am completely unable to install OVI suite. The installation hangs every time. I have tried several times. Firstly from the installer that shipped with the phone (this just hung - no message), then from the most up to date version downloaded from the website. With this latter I get a message saying "an error occurred during the installation of assembly 'Microsoft.VC80.MC,processorArchitecture="x86",publictoken="1fc8b3b9a1e18e3b",version="8.0.50727.4053",type="win32". Please refer to help and support for more information
I have seen similar posts to this on the forum - most of which suggested uninstalling PC suite and then trying the install again. However, I have never had PC suite on this machine.
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Mar 31, 2010
A problem occurs when I try to connect my Nokia 5800 XpressMusic in PC suit mode. I have a PC that uses windows Vista. It shows the problem with the MTP driver. MTP driver is not successfully installed. what should I do?
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Apr 15, 2010
Have a N900. Got the phone to work against Smart Suite and later Ovis Suite very well for the first 3 weeks. Then the trouble started. I used it both with USB cable and BTooth. First my synchronization with Lotus Notes calendar stopped (have to go by the PC), then contacts and messages. And today it does not even recognize the phone as a compatible phone. In the whole period I have been installing all kind of applications. My suspicion is that the trouble is due to an installation of a particular application - my question is:Anyone that got an idea what might have caused this?? Hope for help without re-intsalling the machine.
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Apr 16, 2011
i am having major issues with my e51 and pc suite! The s.ware support 4 my phone is not loading, and when i tried the new ovi suite as an alt. the software is not compatable with my phone! How is my phone going 2 get updates if i can only update via p2 suite?
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