I am having troubles downloading apps on my new bold 9700. When i go to through blackberry app world i get a message saying: A blackberry identity update is needed. Would you like to install it now. I respond yes and then it says BlackBerry identity installation failed. try again later.
View 1 RepliesMy BB curve 9300 running ver 6 is not able to install any apps. Using Blackberry app world 3, when I try to download an app I get "A blackberry Identity update is needed. Woudl you like to install it now?" I respond yes and receive "Blackberry identity installtion failed. please try agina later"..According to Blackberry web site the below infomration is to resolve the problem."A BlackBerry Identity update is needed" message appears when launching BlackBerry App World 3.1
View 2 Replies View RelatedWhen going to bb world app it keeps asking for a blackberry identity update yes or no. I have done both at different times and it does nothing. What do I need to do to fix this.
View 1 Replies View Relatedi updated my app world, and now whenever i open it, i get a message that "my blackberry identity needs to be updated, " then when i try to update it, it says Blackberry Identity Installation failed, and app world closes.
View 9 Replies View RelatedWhen I try to go into appsth emessage installing blackberry identity is still showing at 100. Even pressing cancel does not let me out of it.I have been online and created blackberry id but am still having the same problem
View 2 Replies View RelatedWhen i am trying to make Local or International Calls I am getting the following Error
Identity restriction not subscribed. Turn feature off and try again. I am using BB 9780 - BlackBerry
I keep updating it but it says "the administrator set policy to prevent this installation". I'm the only one using this computer.
View 1 Replies View RelatedPlugged my 9700 into desktop manager today & was prompted to update software, which I did. Device now at platform 5.1.0.175, app version: 5.0.0.862 on Vodafone UK. I've noticed that the 'wireless update' option is no longer there.
View 5 Replies View Relatedmy phone is requesting i do a update. i have tried to do it over the air but it is not giving me the option to do so. When i select the update, press options it just says update on pc. and i have a mac and am unable to find the update software. there is no option to start update like normal. is there any way around this?
View 6 Replies View RelatedI tried to update from 6.0 Bundle 2342 to 6.0 Bundle 2647 and during the installation, it will update to a certain module and then freeze. An hour later, I will get a pop up that says there is a problem with my internet connection and the options to retry or cancel. I hit retry and the update will run a little further, then freeze again. At this point it's been 3 hours, and I've gotten as far as 357 of 578. This is the first time I've tried to update, and I did a back up right before I attempted this update.
View 1 Replies View RelatedI trying to update to ICS 4.0.B update released sometime back but getting a Installation error in updating. ICS 4.0A is very annoying making my RAY to Slow, lagging and Automatic Restart.
View 2 Replies View RelatedI have an iPhone 5s 16GB that has been installing the new iOS 8 update (8.1.2 I believe?). After being prompted to install the update, I agreed to the terms & conditions and hit "install." After seemingly flying through the first 9/10ths of the update, the progress bar under the Apple logo has not moved for a solid few hours now. I have not had this problem with previous updates. Is there any action that I should/can take without wiping everything from the phone?
Info:
iPhone 5s, iOS 8.1.2
I am trying to find out how to reformat or fix my blackberry (bold 9700) after my power went out during an OS update. My phone just shows App Error 200 and when I view the threads (see links below) I find the answer but it is in another link. Each time I click the link I get the message:
View 5 Replies View RelatedSince I installed this update when an alarm goes off I can't turn it off. The fancy new Stop/Snooze buttons displayed (which pulse from left to right) when the alarm goes off don't respond to touch. I have tried a hardware reset, no improvement. I really am a symbian fan but this phone is much more buggy than it should be. Each new update seems to add new bugs as well as fixes. For example, I have also, with this update, lost the 'alphanumeric' option for typing this text
View 11 Replies View RelatedMy E72 has Ovi Maps 3.03 (246) installed (I think this was the release last January).A few days ago, while checking the SW Update on my E72, it notified me of a new Important update - Ovi Maps 3.3. I looked at the "View Details" and notice that this is 3.03 (316), so the version number appears to be an update over the previous 3.03 (246) version.I tried installing it (several times) from the cellphone but it always ends up with "Update failed".Searching around the Internet, I notice that 3.03 (316) seems to be an updated version for the Nokia N86 (previously, this cellphone wasn't officially supported by 3.03 (246)).
View 3 Replies View RelatedMy phone problem is when i was updating software through the update software suddenly power gone and came then again tried to update,but the update installation failed after that when i tried to switch on the phone the red light coming but there is no display.please help me with this problem. There is no display so what should i do?
View 1 Replies View RelatedCant update using the Companion Software.
View 5 Replies View RelatedI purchased a card from Amazon last week. I haen't received update yet. The card came with a micro and SD adapter included. Do I need the micro adapter to install the small micro memory card? How do I install the card? Do I have to format it on my PC before installing on Xoom?
View 14 Replies View RelatedI got a Blackberry Bold 9700 for Chritstmas, I dowloaded Desktop Manager and trying to update my Blackberry 9700 to OS 6 but it keeps saying the following message
"This BlackBerry® Device Software upgrade includes new features and significant enhancements to the BlackBerry® solution and, as such, is only available to users with an active BlackBerry subscription. [URL]
I purchased a second hand BlackBerry Bold 9700, i wanted to upgrade the software to OS 6. I downloaded the Required Software (OS 6) from T-Mobile UK "Provider" and installed it on my pc, then i opened the Blackberry Desktop Software, "It Should Show that there is a new update for the phone software". but the problem that i am suffering from it gives me a messege that there is no software available. the current device software is App Version : 5.0.0.344 (541), and what i downloaded from the provider (T-Mobile UK) is App Version 6.0.0.570. I alsow Tried to download from many providers like AT&T, SK-Telecom, T-Mobile UK. i tried removing them all from my pc and instaling them one by one, but still no progress. i followed all the instructions on how to remove the file named "Vendor" from the path (C:Program Files (x86)Common FilesResearch In MotionAppLoader). if i removed this file it should show me that there is an update, but still no hope i gives the same messege that there is not software update available.
i tried another methode by using a software called BBsak. And it askes me to set a password then i Wiped the device the phone screen turns white like a system error, i go back to (C:Program Files (x86)Common FilesResearch In MotionAppLoader) to the file "Loader" and execute it, it show that every thing is fine and the software is being installed is 5.0.0.344 (541) even though i was installing (6.0.0.570 T-Mobile UK).
I try to update my bold 9700 to OS6, but I can`t.
View 8 Replies View RelatedI have got several email that say I can update my Blackberry Bold 9700 to the new OS 6. I currently have v5.0.0.602. I use at&t as my service provider. To update I hook up my Blackberry to my PC and go to the update page on the Blackberry website. I click on the check for updates button on the website. It searches for about 30 seconds and says that I have no updates available. I really want this update so why it says I don't have updates when I am not up to date.
View 7 Replies View RelatedI have been trying to upgrade my BB Bold 9700 to OS 6. Ive been having difficulties doing it. I have upgraded a similar defice prior, however this specific unit cannot be upgraded. Are there any reasons why a specific device cannot be upgraded to OS 6?
View 4 Replies View RelatedGot the Anna update via my phone Update, and after installation, I got the two important updates 1/2 and 2/2. I am not able to install 2/2, but the rest went fine. I have tried a Factory reset
View 3 Replies View RelatedI've finished downloading the software update for my vivaz and now im trying 2 install it but it keeps dropping out any idea on how to fix this so it wont continuously drop out
View 2 Replies View RelatedWith all the problems we are having with AppWorld and the update tip coming from crackberry. You would think we would have some kind of an explanation or at least tell the members who are having issues (there are many) what is going on and have they talked to rim about this problem..
View 14 Replies View Relatedwhile i was hoping for the new os software .586 to be available through OTA i didnt mind using the comp & dm as well. It was actually pretty easy just plug and play & follow directions sorta thing, and it only took less than 30mins. So far id say the new software is ok, it seems a bit faster & for most people i say the 3G is good but i guess it depends where your at.
Now for the few things that are annoying me haha... If there is a way or option to fix these please help.
1. There is no more Standby Mode (top right button/mute button)? People are saying the Lock button (top left) is also now the new standymode. So this a 2 in 1 sort of thing? Now what can i do with my top right button? id like to use it for something...
2. Ok this is really annoying me. Whats the point of having a password when it doesnt work when you Lock the phone? like the above for example, i lock the phone & it directly goes to a black screen (standby mode?) and if i want to unlock it the following says: keypad is locked. press the lock button to unlock seriously annoying, now anyone can get into my phone. The weird thing is that if you lock it, black screen shows, then wait a few mins and the password feature is now working. Basically this password feature should be working right away once we lock it...
3. This is a litte bit annoying or maybe its just one of those things i gotta get used to if there isnt an option to fix it. But another thing i noticed is that when someone is calling my phone it now shows their number as well w/ the name. I liked it when it just showed the name, no need to show the number with it...
4. The app "my account" for t-mobile which lets you check your minutes, check your bill, update stuff, etc is no longer working? its been down even when i had the previous software .330 Whats up with that?! its a very usefull/helpfull app & hopefully it will start working again.
How i can update my software it's a bold 9700 !!!!
View 2 Replies View Relatedi buy the blackberry from australia telstra and now i m in india and i want to update my blackberry bold 9700 from os5 to os6 and no one can help me out and when i try to update my blackberry online then the error message was shown that. check ur internet connection or try again later pls help me now can i update my blackberry bold 9700
View 4 Replies View RelatedI have update several Bold 9700 with the OS6 but now i have a device which i'm not able to update. I have searched the forum but haven't found any similar update issues.
The current settings are:
Model: Bold 9700 (PRD-23593-016)
OS 5.0.0.862 (bundle 1446 - platform 5.1.0.175)
Whaf i have tried is the following.
- I donwloaded the new OS from my service provider on the blackberry website.
- Installed the software on my laptop and two other laptops.
- I already had the latest version of the desktop software, but reinstalled it anyway.
- i started the blackberry desktop software, connected the 9700, no update available.
- tried it via apploader no OS update available
- Removed vendor.xml and tried again, no update available.
- complete security wipe including applications, tried again, no update available.
I tried all above on 3 different laptops all gave the same result.I will now try to downgrade the OS to an earlier OS 5 version and then try to update to OS 6 again.
I am attempting to update the OS on my BB Bold 9700, as suggested by the BB Deskyop Sofware. The update started and seemed to be progressing but about 3/4 of the way through it is frozen at "Loading module"net_rim_speech_data_en_US.cod".
What should I do? The system warns "do not disconnect your device or stop this process as it could make your device unusable"
Later: I solved this problem by disconnecting the phone from the PC and downloading the OS6 package from the Blackberry.com/Downloads site, re-installing the Blackberry Deskop Sofware and re-starting the update process, this time with all power saving on the PC turned off.
