Nokia Lumia :: Touchscreen Freezes Up When Unlocking The Phone?
Dec 23, 2011
Sometimes my touchscreen freezes up when im unlocking the phone, it may happen when sliding up the lock screen or when entering the password i set for it to unlock.I have to turn my screen off and back on again to get it to work properly again.It's not a huge problem, but it gets irritating when receiving a call and not being able to answer it without turning your screen off and on.
This started happening recently, already tried a factory reset which didnt work obviously.Deleted all applications i had installed, and made sure all applications were closed properly by using the back button.
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Dec 14, 2012
I just got my new lumia 920, and apperently my store was in sweeden.So i got the phone, turned it on and changed the language to norwegian, it freezes up all the time. and i have to do a hard reset (volume down + powerbutton)
And then i did a factory reset.. and i thought.. maybe it works okey if i leave it on sweedish..
So i turned it back to norwegian and it started to freeze up again. And why do the clock reset when doing a hard reset ? thats the only thing that reset back to factory default when i do hard reset.
And for some reason it looks like it's working okey now when the battery is less than 14 %, wich make my phone kind of useless..
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Dec 21, 2010
Every time i end a call, i can see the phone is allways doing something else, like browsing the web, or opening the gps aplication. Last but not list, for several times and unexpectedly i hold the call, or i end it by mistake.
I'm sure this happens because i keep telling it to do it (with my face touching the screen, during the calls!!!)
The phone have those 3 physical buttons on the bottom, (the red one, the green one and the menu one) and lets face it, those are the same 3 buttons existing in all nokia non-touchscreen phones).
So, two questions:
a) With those 3 buttons, why do i need the touch screen during a call??
b) Is there any option or aplication or trick to automatically lock the screen on the moment i start a call (incoming or outgoing) and unlock it when i end the call?
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Sep 6, 2013
My sister is interested in the 1020, and she has a 4S. She wants it unlocked because she is going to France for 6 months, and doesn't want to pay the international plan. I know they have the 6 month waiting before unlocking, which is fine, but does that policy still work for people who bought the phone on contract. And if she buys it from the Microsoft Store, does that policy still work?
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Oct 30, 2013
I bought 2 Nokia Lumia 1020's (full price) at the Microsoft Store about a week ago and I have been struggling with At&t to get it unlocked (I want to use it in Tmobile's network and for study abroad). I'm a former At&t wireless customer and current Internet customer but that doesn't make it any easier to unlock the device. I've spoken with many representatives and they all have directed me to the att.com/deviceunlock website. However, the IMEI section always rejects our phone and says it can't be unlocked. I had a representative supposedly fill it out but never received an email response, and now I have been talking to the in store rep's to attempt to get it unlocked.
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Nov 7, 2013
"To quickly switch on the camera when your phone is locked, press and hold the camera key for a couple of seconds." < Nokia site
With my other phones(810, 925), if the phone was locked (with a pin) you could press the camera key and take photos without unlocking the phone.
Has this now been removed from the 1020? Now if i press the camera key I have to tap the pin to use the camera. BAD update or bug?
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Aug 10, 2013
I want to buy 1020 (used my quantum until I lost it last year and then replaced with a focus). I am planning on buying it outright since want to unlock as will use it for travel a lot and saw that ATT is unlocking which is great. But with my focus, though it is unlocked and even with other sim cards in it, I cannot tether since it still tells me to contact ATT. Every once in a while, sims on some carriers in some countries (I have like 40-50 of them) will allow internet sharing...but pretty rare. 3G/4G is way better than the wifi you can find.
So my question is will I be able to unlock 1020 tethering if I buy the phone from ATT. I am travelling to the UK next month and wanted to buy the 64gb version of telefonica carrier since I imagine this would be sim unlocked and tether unlocked--is that right? I also get that I will be paying a serious premium for this, but hope that I might be able to get VAT back when leaving which will take away...
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Jun 25, 2012
iphone4 freezes when unlocking, what should i do to fix?
Info:iPhone 4
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Dec 8, 2012
How to Turn off Lumia 920 touchscreen vibration. Or it cant be done?
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Dec 21, 2011
I have recently upgraded my phone to the updated OS 7.0 Bundle 2406. My touchscreen occassionally freezes and does not respond for sometimes 15 minutes at a time. I do not recall if my touchscreen used to freeze before the update. However, I have tried downgrading back to the old OS and this does not work. Very often the touch screen seems to freeze after disconnecting from the USB cable connection to the PC or the bluetooth I use in my car
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Jul 25, 2012
When I connect my Lumia 610 with charger, Its touch screen gets stuck. It does not allow me to unlock the phone by sliding the wallpaper upside. When I disconnect charger then it works like anything. I had also noted that some times, the wallpaper keeps jumping and suddenly slides upside and random applications gets started. But again when I remove the charger then it works normally. Is there any issue regarding the USB connector?
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Aug 24, 2014
How do you reboot the Lumia 1020 after it freezes? I had it freeze once before and it eventually restarted after maybe 10 minutes.
I just updated my phone and it worked fine but all of a sudden it seems to be locked up. The glance display works, but no button works. If I plug in the charger, the log in display shows but it froze once I put in the 4th digit. Now it shows all digits once the display turns off and I plug it back in.
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Dec 4, 2015
I just got the new lumia 950 xl in the mail after i put in my old sd card the phone gets stuck on the boot up is it a phone problem or is the card broken...
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Aug 9, 2012
Recently I have found that my touchscreen as been encountering some problems. First of all it very often freezes and the touchscreen wont respond and if it does it lags behind. But the most annoying thing is the problem I have with the keypad. Whenever I am sending a message, whether that be Facebook or a text using the keypad the line of keys that the space is on will not work. Every other key will work except for that one line.
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Dec 14, 2015
Hats app has been contacted and has no clue
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Jul 21, 2010
Since this morning i experience the problem that when i switch my phone on i cannot use the touchscreen. No input is accepted. When i switch the phone off and remove the battery and then switch it on the problem dissapears...
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Jan 1, 2013
Well I really had my hopes up for this phone, and dumped my iPhone 5 for it... now I regret it, the phone freezes almost everyday it froze the 2nd day I bought it while I was talking through a Bluetooth headset, the day after that it froze while switching between calls... and today it also froze while I was talking through my car's Bluetooth set... I don't know what's the problem with this phone and also the camera is not that good and doesn't deserve all that hype. Nokia & Microsoft you'd better fix these issues because although the Lumia 920 has many good features, I can't stand it for this regularly freezing.
P.S. I'm currently in Saudi Arabia and the Nokia Care staff here are totally useless, shame on you Nokia you should've hired a qualified staff at least.
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Jun 4, 2012
I am observing the following issue with my Nokia Lumia 900 while charging. The issue happens when the phone's battery has just died and the phone turns off. If I plug the charger to the phone right at that time the screen will cycle between black - showing a battery sign - and showing an all white screen.... Then black again. The cycle can go forever. The first time it happened I left the phone plugged for 3 hours. I thought it was going to power up but it never did, and the battery was not charged at all. While this is happening the phone doesnt respond to any buttons. Even if I hold the power button for long there is no response. While this happens the 3 on-screen buttons (back / home / search) are lit. The only way I have been able to stop the cycle is to unplug it and wait several minutes.
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Dec 8, 2012
I have had my Lumia for 10 days and for the second time it crashes during the night and the next morning I was not able to turn it on using the power button. I had to do a soft reset... The alarm that I set to wake me up never started... This means that I cannot trust my phone for waking me up in the morning! This is unacceptable!
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Dec 21, 2012
Just would like to let the powers that be know that my yellow AT&T Nokia Lumia 920 (which I love!) is still having problems with freezing even after the latest update which I installed on 12-19-2012. I'm wondering if this problem will ever be fixed or if I should just resign myself to this issue and accept it as part of owning this device? I really enjoy my Lumia phone, having moved from the iPhone. In fact, I enjoy it so much, I'm hoping a tablet version would be made. However, if the problem with the phone continues for another week, I may have to call AT&T to get a replacement 920.
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Nov 15, 2012
I am having a problem while playing music that is stored on the device in my collection (not streaming). I try to play a song and it says "opening". Then the song comes in and out sporadically for a couple of seconds. Then it stops for about two minutes and then plays again for a few seconds. Sometimes it plays fine, but I notice that when I am at the health club, the problem always occurs. Could it be a connection issue even if the music is stored locally and not being streamed?
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Dec 27, 2012
So I'm having my Nokia Lumia 710 from 2012 February. I tried to record videos but there are 2 different ways how my phone handles it. After making a video, it freezes (The screen freezes, the last picture of the video is visible, it's probably saving) and than, the video is gone. The phone locks itself, and the video+music library doesn't contain my video. The phones saves my video (happened only a few times...), but when I'm looking it back (on PC and on phone) it's lagging, and pictures fall out... Seconds fall out from the video, but the sound is running. The picture freezes sometimes, and the sound is running.
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Feb 13, 2010
can somebody tell me why this new (2 MONTHS!) nokia 5230 got a blank screen everytime i unlocking the phone ? i have to lock/unlocking several time until the screen shown what it's should appears. any solution ? (and imean it, it doesnt show a thing, not even white screen )
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Dec 6, 2011
I have my lumia 800 for a week, and now its happening something strange.. When I'm in a call for some time, and I want to end it the phone doesn't let me. Its still responsive, I can go to the start screen, etc.. but the phone call remains on top with the message "ENDING". After a couple of minutes the phone freezes completely and reboot.
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Jan 4, 2014
my screen froze on my 1020. None of the "screen" buttons would work but the physical side buttons would. I rebooted a couple of times (depressing the power and volume down). It worked once but then froze up again. Taking out the sim and putting it back in seems to reboot the phone, which works, sometimes, but freezes up again as soon as the screen lock is activated.
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Jul 16, 2010
I updated my E55 software to the latest one and now if a call comes in, the phone sometimes just freezes, no button responds and I cannot answer the call !
Is there any possibility to revert software back to older version ?
I had no problems before
Also please fix the phonebook bug , if one name has several numbers , I cannot call either of them , it just cancels it.
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Jan 13, 2010
I bought an N900 yesterday and during install, the thing went down although it was plugged in. I let it down and tried to load the battery all night long. This morning, I rebooted but it kept freezing on the 5 well known dots.
I searched how to flash the N900 and succeeded in it. Problem is that, as soon as it's booted, it reboots right away.Can it be that the battery is dead? After loading a whole night long, the battery should be fully charged, no?Also: if the battery is broken, it doesn't give current through to the machine, is that possible?
Remark: sometimes the device says "internal application error: camera application closed". But that only happens once in a while and I guess it is due to all the previous reboots it did...
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Apr 11, 2010
I am looking for a new mobile phone on o2 pay as you go. I want it to have a good MP camera with flash,good memory,video,radio,mp3 player,internet & Bluetooth.I have got my eye on the Nokia 6700 Classic but i have heard that it turns its self off & freezes. Alot of people dont like the headphones that comes with it but i think i can live with them other than that i have read good reviews.If anyone has got a Nokia 6700 Classic it would be great for your replys as i want to be sure befor i get it.
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Mar 18, 2011
Phone freezes and will not turn off. It still calling What can or should I do.....
It's calling about 4 hours now. I can hear any nokia tunes anymore !
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Aug 1, 2010
I'm currently using E72-1, V 031.023. A lot of times, when I get an incoming calls, my phone freezes once I click the accept button, it freezes for like 20 seconds, then either accepts the call, or hangs up. Also, when I dial a number using the keypad, there is a delay, like, it takes 1-3 seconds between each number I press to display on the screen. I tried soft resetting, hard resetting, both fixes the issue for the 1st few hours, then both issues happen again!
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Jan 11, 2010
My Music player not opening. I formatted my phone memory but still getting the problem. when i restart my phone it will open but after few minutes start troubling again,when i try to play some files the phone freezes. Anyone experiencing this problem?
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