BB Torch :: 9800 Frozen After App World Update?
May 8, 2012
Last night I updated app world and when i rebooted this morning the icon wasnt there.after 2 minutes, the phone froze altogether - i couldntt even turn it off. After pulling the battery off and putting it back on, again the phone works for only 2 minutes and then it freezes again.how can I get it back to working properly?
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Aug 20, 2010
When I select the app world on my phone and try to login in i'm getting a 30601 error. it seems several people are also geeting this error.
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Nov 21, 2012
I installed and app called Dropbox, and it said it was installed, but the screen was frozen so I couldn't choose OK or Run, so after about half an hour I pulled the battery. Now it is hung up during the boot, with the progress bar about under the Y in Blackberry.
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Dec 5, 2012
The latest Blackberry App World is very slow on my Blackberry Torch 9800 so does any1 have a link for the BB App World 3.1.0.58
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Oct 25, 2010
I cannot find app world on my mobile torch 9800, also i cannot change the language and just typing in english.
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Sep 1, 2011
I just got a BB Torch 9800 for free (YAY!!!).My cousin came with it from UK. My current plan is a prepaid. It is the $50 Everything. So I just upgraded my plan to the BB plan but it doesn't work at all. It says:" Browsing the web is not included in your current plan and bla bla..."
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Feb 5, 2011
There was a problem reading data from the server and app world must exit. Error type 100003Or rather: Appworld says I must upgrade which I then try to do. But the upgrade gives the above error.Device Torch 9800
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Aug 23, 2011
I have no cell service in the area and im trying to access app world on a 9800 torch using wi fi only.. When I try to get in, it says THE DATA SERVICE NOT OPERATIONAL.. Tried talking to the service provider they couldn't help
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May 6, 2011
I have a Torch 9800. I've upgraded to the knew version of App World. Whenever I attempt to go into My World or My account I get a waiting popup that just hangs. If a view an app and attempt to download it, the same thing happens. I'm trying to download the new version of Blackberry Bridge so that I can have more fun with Playbook os 2.0.
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Jul 9, 2011
My app world disappeared and I can't find it!! I tried to download it again, but my BB gave an error (Torch 9800). Maybe it's still somewhere hidden on my BB but I can't find it!!
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Dec 19, 2011
I have a torch 9800 and had upgraded Os to 6.0.. I live in Virginia and use AT&T Wireless. I would get an error loading the program after reinstalling it. I had read about this issue and I decided not to worry about it and went on without those programs.Now..Today i no longer have app world? I uninstalled and reinstalled many times.Read many forums and even wiped the phone and reinstalled.still no app world. I do need assistance, as I had programs (installed thorugh app world) and would like to reinstall them.I currently have The Blackberry Torch 9800 3g, WiFi with the 6.0 Bundle 2647 (v6.0.0.600, Platform 6.6.0.223)
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Sep 16, 2011
I have a bb torch 9800 and I cant seam to get the app world to work. Every time I want to download something it says "there was a problem during installation. please try again". I can't download anything even from my web browser.
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Jan 13, 2012
When I connected my blackberry to the desktop software, I noticed that there was an update from version 7.0 Bundle 1672 to 7.0 Bundle 2395. I selected Update and now the update appears to be frozen. however I am told that if i disconnect, it could render the device unusable. See screenshot.
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Jun 3, 2012
My Torch froze whilst updating software and is stuck on 14% and has been for the last 3 hours. I have taken the battery out a few times in the hope it would re start but it just goes straight back to the same page when it loads up.
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Nov 26, 2012
My blackberry froze during the backup process in the software update.It's been stuck on 19% for the last 2.5 hours.
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Jul 1, 2012
my blackberry torch 9810 started updating to the new software this morning, however has been frozen for the last few hours. I have removed the battery and then turned it back on, and its still frozen, ive also plugged it into the computer onto the blackberry desktop manager but it still does not work!
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May 29, 2012
Yea so today at around 2 pm I restarted my phone and when it restarted and new icon appeared saying an update was available so I clicked on it and said why not that would be good. 5 hours later it still hasn't completed and the screen on the phone said only 2 hours. The overall backup progress is frozen at 16%.
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May 17, 2012
My torch is frozen on Social Feeds during my update. It is only at 9%. Am I screwed and just have to wait and hope the software updates... Or is there any way to stop it? I hope I didn't just mess up my phone!
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Jun 11, 2012
i downloaded software and tried to install it but its been stuck on 6% backing up your data (social feeds) and i cant restart my device as it keeps going back on to the loading screen. i tried to attach it to my bb desktop but it just goes grey and unresponsive when i plug my phone into the laptop, pulled the battery and everything,
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Jan 11, 2012
I was having issues with my trackpad -- and this thread said to do a clean reload. So I did, and left it going overnight. When I came back to it in the morning, it said it couldn't connect to the device, and that it might require a password.
I don't have a password set, so I clicked retry. I got the same message an hour later. The progress bar looks like it has about 80% left to go.
The phone has been reset to factory defalt, so I'm worried I've lost all my files. I did a few backups before staring, but I have no idea how to restore it myself, and if I should interupt the process.
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Apr 30, 2012
I have tried deleting and reinstalling with reboots and battery pulls. I have tried clearing the cache. The icon is there, but nothing happens when I click on it. It worked fine until I downloaded the update that came out last week!
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May 12, 2011
updated bb app world yesterday to 2.1.1.2 and now I cannot connect app world on my wireless network. All other internet based icons surf fine.
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Feb 8, 2010
I'm having trouble with App World. I have two apps that show "Ready To Install" but they don't install. I have hone app that shows "Installing..." but it's been that way for three days and nothing seems to be happening.
I've tried removing and reinstalling App World itself but that didn't change anything.
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Aug 12, 2011
whether there will be an update for the BlackBerry Torch 9800 to update to OS7. ive seen OS7 in action and it would be nice to enjoy it hands on without purchasing another phone, seeing how i recently purchased this phone only 3-4 months ago.
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Oct 30, 2012
how can I update my BB tourch 9800 Os6 to. Os7Many applications does not work in my phone. What can I do.
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Aug 12, 2011
I know there's an update for my device but desktop software will not allow me to install it onto my device. I have gone to http://us.blackberry.com/support/downloads/download_sites.jsp and selected Bell Mobility and I have downloaded the software I would like to install for my device. Many forums say that I should be able to open desktop software and it should appear in my update section to load into my device, but unfortunately it doesn't show up. Its located in my downloads folder right now and I would like to get it onto my device.
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Jan 12, 2010
Can I update to OS V7 with my bb Torch 9800?
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Sep 29, 2012
I have tried to do so both OTA and through the desktop software on both a mac and PC. On the mac all it says is we can't connect to the update server, within literally 1 second, I mean is it even trying? On windows it says theres 0KB space to install the update when on the home page clearly shows there is 3.6GB of free space. I'm trying to stay patient but this is ridiculous.
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Nov 3, 2011
When in the App World icon was asked to set up BB ID which I did and it was being submitted, an e mail arrived and the screen froze with the applicating still being submitted message. Only way out f this screen is by tapping red 'power' button. Have turned off BB and on again after couple of minutes, all the rest is OK, but when I go o the App World icon it still comes up with the frozen screen.
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May 12, 2011
I received an email link for the BB 6.x upgrade today and tried to upgrade it from the phone but it won't allow it and says to use the desktop manager. When I try the desktop manager, it says there are no updates for my device. The OTASL diagnostic update says " request failed 22c67b020110512204609 01 of 01". Original Error: Failed to transmit, Connectivity: Server Busy Sufficient Coverage: yes.
Does anyone know what the problem is based on the information above? It sounds like the upgrade is a dud, since it won't update using either the phone or the desktop software.
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Oct 30, 2012
I received notification to do a system update so i did to vs 6.0.0.3155, now i cang get emails, i have tried pulling the battery and restarting, i have tried going to set up and email and then it freezes and wont do anything. I have tried deleting email account from the phone completely and restarting the phone and tring to go through set up once again and the same thing it freezes up. also they touch pad is now not working properly as well as its working slowly
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