BB :: Can't Get Emails On My Torch 9800 After Update
Oct 30, 2012
I received notification to do a system update so i did to vs 6.0.0.3155, now i cang get emails, i have tried pulling the battery and restarting, i have tried going to set up and email and then it freezes and wont do anything. I have tried deleting email account from the phone completely and restarting the phone and tring to go through set up once again and the same thing it freezes up. also they touch pad is now not working properly as well as its working slowly
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Aug 12, 2010
how do i separate my emails so they go into the email box and not mix into my main message box?
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Oct 20, 2011
Having trouble getting old emails to delete on my Torch 9800?
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Apr 23, 2011
i have the BB torch 9800 and im using BIS from zain in jordan. i have issue some time my office email disapper on my laptop. but mail are come for BB. that issue came for sometime. im using exchange 2007 OWA for mail sync.
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May 3, 2012
My BB Torch 9800 is not reconciling all my emails with Outlook 2007. I can only see some of the emails on my BB.
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Aug 14, 2011
Only some of my emails are coming through to my Torch. The email account is set up, but I only receive about half of the total emails that come to the address. Can't figure out why I am getting some message, but not all of them.
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Apr 9, 2012
I own a Blackberry Torch 9800 and last night, I was trying to send emails to myself so I could copy and paste the content onto a word document. My handheld listed the email's status as sent but when I checked my inbox on my laptop this morning, the email wasn't there.
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Oct 6, 2011
Just got myself a Torch 9800 yesterday, set up gmail for email/contacts/calendar.To my surprise that all my existing emails (about 26 of them) still residing in my gmail inbox (online) does not appear on my Torch.It only syncing new emails. is there a way to force it to also sync all my previous emails that still resides on gmail onto my Torch?
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Aug 2, 2011
I cant send or receive emails on my phone right now. This just started yesterday and is really effecting my business. I really need some help. I am unable to see any new mail and I am also getting new applications that have been downloaded on their own such as Pandora and a new AOL email icon.
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Sep 10, 2012
I have recently added my company email on Blackberry Torch 9800. Whenever I get any mail on my BB and I read it, while Outlook is not open on my laptop, the mail is not delivered on my laptop at all. I have already ticked the "leave a copy of messages on Server" in accounts settings.
Further, I receive mails on my BB in bunches after a gap varying from 20 mins to 1 hour after the sender has sent the mail to me. I receive from 4 - 10 mails at one single time, but not as and when they are posted. After facing these problems, I upgraded the OS to 6.0.0 bundle 2647, however the behavior has not changed.
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Jun 9, 2011
I travel overseas a lot and it will be very costly if my blackberry receives emails automatically for some of my messages contains technical drawings and graphics. How do I manually send and receive email on my Torch 9800?
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Apr 23, 2012
I backed up my BB on Friday, wiped it out and restored the info again. After 15 hours (time that restoring lasted), it deleted all my emails from now until Sep 2011. I tried restoring again today, and it deleted all messages going back to Nov 2010 now. What can I do to have my emails up to date in my 9800? We are using Lotus Notes.
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Oct 24, 2012
I own a blackberry Torch 9800 and the search facility within the emails is not functioning properly. I used to be able to highlight an email and then click search and this would then bring up all emails from a particular person or subject etc. When I try and do this now the search facility tries to search, but nothing happens.
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Aug 17, 2010
Is there any way to select multiple emails and delete them all at the same time. I remember doing this on the Storm that I had by touching and holding one email and then go to the last one on the list and touch it and it would select them all to delete.
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Aug 12, 2010
Let the guy in the store "sync" with Desktop Manager. No link through enterprise server until I can get to office computer but that's ok. I am trying to work through MSN account. But it won't receive emails, it won't send emails and it won't let me change the set up.
When I go into setup, it asks for the user name and password. I use my msn user name (inclusive of the @msn.com) and it says it is too short and must be 4 characters! It is! If I leave off the @msn.com, it says my info is wrong.
And I can't figure out how to remove the email account so I can try setting it up again.I did try to set up my gmail account - same issue.
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Jun 12, 2011
I've been getting an incredible amount of spam recently. So I've tried setting up filters on my BB Torch 9800. If I set up only two or three filters, it seems to work fine. But if I set up more than that, the BB just stops receiving all emails, not just the filtered ones. I've checked to see that I've clicked the right options. I'm not, apparently. So what's the trick to setting up lots of filters to kill of this wretched spam? In Outlook, of course, it's easy -- I can set up rules to stop the **bleep** reaching my in-box -- and I was hoping it was going to be similarly easy to do on the BB. But it isn'.
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Sep 1, 2010
When someone sends me an email, it takes 15 minutes for it to show up on my torch. If I log into my outlook account on a computer, I can see the email has been delivered to me.I called BB support, and they said that there is no way I can do an instant feed to my phone from an outlook account. I don't believe this is true.Does anyone know how I can resolve this? I am not using enterprise, I set up as internet mail account
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Aug 16, 2010
I'm on my 2nd Torch - the 1st one had a defect when I tried to use the GPS feature that I subscribe to AT&T. When I did the even exchange, they were not able to transfer my info but luckily I backed up my old phone prior to going in.Now my problem is with my email accounts.No matter what ring tone/notification sound I pick - it doesn't notify me when I receive emails to my yahoo email account or my work email account.I've rebooted, deleted ALL apps...selected different ring tones but nothing.I receive the emails in my message list, but it never notifies me, which means I'll have to continuously check to see if I received work/personal emails throughout the day.And to top it off, I just discovered that I can't reply to my emails ANY emails from either account.I Menu click to 'Reply', but then when I menu click again to send, there is no 'Send' option. Only Save as Draft, etc.
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Aug 19, 2010
Images in my HTML emails wont download automatically (need to select ˜Get Images˜within each email to get images) even though under email preferences it is setup (box checked) as ˜Download Images Automatically and the Confirm External Image Download box is unchecked.In my old Bold 9000 there was no way to setup the device to download images automatically but I thought the Torch 9800 would be able to.Is At overriding this profile setting?
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Aug 12, 2011
whether there will be an update for the BlackBerry Torch 9800 to update to OS7. ive seen OS7 in action and it would be nice to enjoy it hands on without purchasing another phone, seeing how i recently purchased this phone only 3-4 months ago.
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Oct 30, 2012
how can I update my BB tourch 9800 Os6 to. Os7Many applications does not work in my phone. What can I do.
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Aug 12, 2011
I know there's an update for my device but desktop software will not allow me to install it onto my device. I have gone to http://us.blackberry.com/support/downloads/download_sites.jsp and selected Bell Mobility and I have downloaded the software I would like to install for my device. Many forums say that I should be able to open desktop software and it should appear in my update section to load into my device, but unfortunately it doesn't show up. Its located in my downloads folder right now and I would like to get it onto my device.
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Jan 12, 2010
Can I update to OS V7 with my bb Torch 9800?
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Sep 29, 2012
I have tried to do so both OTA and through the desktop software on both a mac and PC. On the mac all it says is we can't connect to the update server, within literally 1 second, I mean is it even trying? On windows it says theres 0KB space to install the update when on the home page clearly shows there is 3.6GB of free space. I'm trying to stay patient but this is ridiculous.
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May 12, 2011
I received an email link for the BB 6.x upgrade today and tried to upgrade it from the phone but it won't allow it and says to use the desktop manager. When I try the desktop manager, it says there are no updates for my device. The OTASL diagnostic update says " request failed 22c67b020110512204609 01 of 01". Original Error: Failed to transmit, Connectivity: Server Busy Sufficient Coverage: yes.
Does anyone know what the problem is based on the information above? It sounds like the upgrade is a dud, since it won't update using either the phone or the desktop software.
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Aug 26, 2010
I updated my software and have LOST my contacts, Appointment, and Pictures.it is no wonder Apple and all the androids are kicking your butt my next phone will not be a blackberry
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May 21, 2012
I am using a Torch 9800 since feb 2011, the phone need to update monthly once and unless i dont update it wont start. I loose all my apps, contacts, reminders and all my important stuff from my phone.
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Apr 25, 2012
I updated my Torch 9800 and after the update finished, the phone was turning on and when it finished loading it just stayed as it was and I coudnt do anything its just showing the blackberry logo and the line.
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May 4, 2011
I just bought a Blackberry Torch 9800 (half a day ago) and i'm not able to use the Social Feeds App. also, when i connect it to the desktop manager, it tells me that there is a new software available ( 6.0 Bundle 2342) and my phone currently has 6.0 Bundle 278. whenever i try to update, it goes only so far as the "Install" step and then gives me an error due to Internet connection. Tried switching to different networks on my PC but same problem still
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Aug 25, 2010
As an avid business crackberry fan (and business manager) for over 3 years, I was appalled to find that I would need to slide the keyboard out to enter my security code, especially when I would do it 50-100 times per day. As every other touchscreen phone on the market has a pattern unlock method, this is the single issue preventing from purchasing this phone(s) PLEASE ISSUE AN UPDATE/APP/PATCH anything to bring this vital security & efficiency issue up to par.
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Aug 25, 2010
Just got an email from RIM saying there's a software update for the Torch. Did anyone else get this?.......what exactly is it? I'm on 6.0.0.161. The ONLY issue I have is no spell check when entering text on web pages (ie..CB wap, etc..) When I try to update, DM shows my software version as 6.0.0.161 and 6.0.0.141 is recommended.
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