BB Torch :: Screen Frozen After Installing Dropbox - 9800 Hanging On Reboot

Nov 21, 2012

I installed and app called Dropbox, and it said it was installed, but the screen was frozen so I couldn't choose OK or Run, so after about half an hour I pulled the battery. Now it is hung up during the boot, with the progress bar about under the Y in Blackberry.

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BB Torch :: Frozen On Reboot Screen?

Jun 7, 2011

I did an email update to my bb torch and now its stuck in reboot screen at about 90% i tried using my mac to restore a backup i have but as i cannot get access to m y phone i have not been able to update it.

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BB Torch :: Phone Won't Reboot After Installing New App?

Mar 8, 2012

Just installed the free app PAndas vs Ninjas and now my phone will not reboot . Goes half way thorigh the process then restarts. Ive removed the battery and reinserted it but no change.

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BB Torch :: Frozen During Reboot Stage Of Software Update?

Jan 11, 2012

I was having issues with my trackpad -- and this thread said to do a clean reload. So I did, and left it going overnight. When I came back to it in the morning, it said it couldn't connect to the device, and that it might require a password.

I don't have a password set, so I clicked retry. I got the same message an hour later. The progress bar looks like it has about 80% left to go.

The phone has been reset to factory defalt, so I'm worried I've lost all my files. I did a few backups before staring, but I have no idea how to restore it myself, and if I should interupt the process.

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BB Curve :: Frozen Screen After Reboot

Oct 29, 2011

i have a curve 8520 unlocked version.yesterday fone did reboot but after completion of rebooting it gets frozen and mobile screen does not proceed wat can i do to get my fone back in action

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IPhone Screen Frozen After Being Able To Reboot?

Jun 25, 2014

How to resolve frozen screen issue if it's still frozen after being able to reboot?

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BB Curve :: Screen Frozen On Reboot After Downloading Theme

Jun 11, 2011

My daughter was downloading a new 'theme' from an APP. It asked her to reboot and she selected 'now'. She now has a box frozen at the front of her screen and even taking the battery out has no effect.

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BB Torch :: 9800 Frozen After App World Update?

May 8, 2012

Last night I updated app world and when i rebooted this morning the icon wasnt there.after 2 minutes, the phone froze altogether - i couldntt even turn it off. After pulling the battery off and putting it back on, again the phone works for only 2 minutes and then it freezes can I get it back to working properly?

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BB Tour 9630 :: Reboot Frozen On White Screen With Timer?

Feb 12, 2010

I downloaded a facebook app upgrade and when it rebooted, my phone froze. I did a battery pull and then went to BBDM to see if I could do a "restore" from my computer, but it won't recognize the phone because it is in this frozen pattern. The screen sits in the white screen with timer mode and every 20 minutes or so, the screen goes black and tries to reset and gets stuck back in the white screen with timer mode. I backed my system up yesterday. Can I do a restore if it won't recognize my phone when I plug it in? Is there a hard reset that I can do?

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Motorola Droid Razr :: Frozen Scrambled Screen Reboot Did Not Fix

Dec 16, 2011

Droid RAZR - bought in November from Verizon store. Screen protectors and case are used; phone has experienced no trauma. While in Gmail today, the screen pixellated, became unresponsive, and now is inoperable. The screen appears as a mostly uniform field of slowly shifting color (pink, green) with a perhaps .75 inch bar of white on the bottom; see attached picture (it was hard to get a good shot because of the lighting). The phone still "works" internally - if you call it, it rings; the screen sleeps after an appropriate time and you can push the power button to bring it back; I hear the chime of emails and texts coming in. However, none of the menu/home/back buttons work, and touching the screen apparently does nothing. When I push the power button to "wake" the phone, the previously described white bar appears instantly, and the fuzzy colored remainder of the screen "develops" over about ten seconds.

I forced a reboot via the power button/volume trick, and heard the reboot process - but the same screen issue stayed throughout the reboot.I am at about 15% power; perhaps a complete shutdown forced by loss of battery power will eventually help. Plugging it in to a charger did not help.

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BB Torch :: 9800 3/4 Reboot Then Hangs?

Jul 9, 2012

I have tried soft reboot, double soft reboot, hard reboot (removal and replacement of battery for 10sec to 1hr). Due to the reboot can not connect to computer to assist. Removed the sim and memory card and attempted to reboot with no success.ttempt to reboot in safe-mode failed also. I can not shut down except to remove battery. I have tried being connected to the computer without the battery and then replacing the battery that did not work either. like this model it has all the features I need, I need to have it functional ASAP or I will will have to change the phone and the service provider. My company is not tolerant of companies that do not support their productsand provide service solutions in a timely manner.This problem started sometime around 7-3-2012 (this doesn't have anything to do with the 5000 Blackberry layoffs recently, does it?)

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BB Torch :: 9800 Stuck On Reboot

Apr 22, 2012

I recently downloaded the new BBM app, and the icon disappeared from my phone.I tried rebooting several times, and it finally appeared, but it wasn't called BBM, rather net_rim_something.When I clicked on it, it said "missing resource files" and wouldn't load.I also noticed that my BBM connected apps (Facebook, etc) were not loading properly.So I backed up my BBM contacts, and deleted and re-installed, but there was no icon again.I checked this forum, and found a similar problem, and the solution was to check if the software needed updating, which would fix the problem.I checked on my Torch, and it said there was an update available, so I downloaded it. It downloaded fine, and then asked if I wanted to install it, and gave a warning message that it might take 2 hours or more.This was fine with me, as I was going to bed soon, and wouldn't be using it.Before I went to bed, I noticed that it was rebooting.I figured I would just leave it and go to bed.When I got up this morning, I noticed it was still rebooting.The white bar would go all the way across, then it would go to a white screen, go black again, and then start over.I checked the forums again, and found a similar issue, which said to pull the battery and replace it. Did so, and it didn't work.I have tried several times, and even left the battery out for 2 hours, in the vain hope this might work.I tried connecting to BlackBerry Desktop to do a restore, but it can't connect to the phone, because it is stuck in reboot.

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BB Torch :: Why 9800 Will Auto-reboot

Nov 10, 2011

i would like to ask why my torch 9800 will auto reboot?? it can auto reboot more than 3 times everyday.

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BB Torch :: 9800 Phone Wont Reboot?

Dec 26, 2011

When i take my battery out and put it back in the phone starts rebooting and then quits and a picture of a battery with an X through it appears on the screen???

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BB Torch :: 9800 Stuck In Reboot Loop

Jan 2, 2012

My BB Torch 9800 is stuck in a reboot loop. I have tried reinstalling the OS using the AppLoader, tried simply hitting "Update" from my Desktop Manager, I have essentially tried everything I have found online about a "nuked or bricked BB". I have been working on this for days.The problem is that, because of the reboot loop, my phone will not stay connected to my computer long enough for anything to actually happen. I get the error message "Unable to maintain JVC connection" or something along the lines of "Your device is not connected, please reconnect, enter your password and continue".I have had this phone for a year and love it. I made an investment in a BB product and I expect it to last more than one year! If I need to take it in for service, so I simply return to the store where it was purchased?

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BB Torch :: 9800 Keeps Attempting To Reboot Unsuccessful?

Mar 8, 2011

Out of no where, I noticed that my phone rebooted itself without me initiating a reboot. The progress bar makes it around 60% or so then the screen goes dark and starts the reboot process all over again. I might add, the phone was working fine all day today inside of my home with no water damaging environment

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BB Torch :: 9800 Keeps Getting Halfway Through Reboot In A Loop

Mar 1, 2012

My bb torch 9800 keeps getting halfway through a reboot & then it starts to reboot again. I've tried connecting it to my laptop but it can't. Recognise it because it's not on. So then I try to update it & it gets to module 255 and then stops...

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BB Torch :: 9800 Won't Reboot - Goes Short Way Then Stops

Aug 20, 2012

I have tried several times to reboot my Torch and it won't reboot. I have removed the battery but the reboot only goes a short way then stops.

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BB Torch 9800 :: Twitter Not Installing / Device Does Not Meet System Required

Sep 14, 2010

I've had my Torch for 2-3 weeks now. I do not remember ever seeing the twitter app pre installed. I certainly don't remember deleting it. When I go to twitter to download the blackberry app it gives me a notice."Sorry, your device does not meet the system requirements that are needed to support Twitter for BlackBerry Smartphones."

I don't use twitter that much, but would like it installed in case I do. It's really not my main concern, my main concern is that this is a bigger issue that I need to get resolved before I'm stuck with a phone that doesn't work like it's supposed to and won't be able to run other apps. Any ideas? I'm still running the original OS.

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BB Torch :: 9800 Stuck In Never Ending Reboot Loop

Dec 15, 2011

I was doing a regular update of the BB apps yesterday late evening, as per the notifications received by the App World. However, the phone shutdown suddenly, and it tried to reboot. It has since failed to boot up, and keeps on shutting down, while trying to reboot. The progress bar always reaches approx. 95%+, and then it starts again. I have already done Battery pull etc., and connected it with a charger - but so far no luck with it. Connected it to the laptop as well - but it does not recognize it either. I have a backup from a couple of weeks ago, so I am wondering, how I can reset the device and restore to an earlier backup? This is a month old Torch 9800 device.

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Torch :: Blackberry 9800 Is Stuck In A Reboot Loop

Feb 27, 2012

My Blackberry torch 9800 is stuck in a reboot loop tried all fixes nothing works, desk top manager wont fix, nor will a download of OS, sounds like a common problem

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BB Torch :: 9800 Phone Is Stuck In A Reboot Loop

Nov 12, 2012

I tried to update the Blackberry Apps store as notified on phone.Now phone is stuck in a reboot loop.I have tried pulling battery and connecting to computer, pulling SD card and sim.

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BB Torch :: Its Frozen At The Startup Screen

Nov 6, 2011

Blackberry torch is frozen at the startup screen. ...

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BB Torch :: Screen Frozen In One Spot And ID Change

Sep 28, 2012

I am from South Africa using a 9810 on Mtn network with OS 7.1 . I took my contract out under my name and i gave the 9810 to the wife. The phone automatically asked her to update to os7.1 and the phone worked well for a month.

Eventually the phone started freezing where i can see my screen but i cant see beyond what my screen shows, my cursor works fine as if i scroll down and click it will randomely select the menu icon below or the BBm contact below.

I have done a battery pull not , eventually the wife got fed up and said we need to swop phones , so now i am using a 9810 that is useless if you ask me.

The otther problem i am having is when i switched devices my BB Id stayed on my old phone and her BBId stayed on the 9810 any way i can swop , i tried going into menu > device > BBID and edit it but it keeps telling me incorrect password. Also my e-mail is stuck on that device and her e-mail on my device.

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BB Torch :: Email Message Display Screen Is Frozen?

Oct 8, 2012

the email message screen stopped showing received or sent messages as of 9:44 Friday evening (48 hours ago) and the date bar on the email screen shows Jul 2, 2045. The time/date on device is correct.

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BB Torch :: Frozen Screen - Lost Text Messages?

Mar 27, 2012

When i was checking my emails on my Blackberry Torch 9880 the screen froze. During this time i know i got a text message (heard the text alert sound). My Blackberry automatically reset itself and when it had rebooted i had lost the previous 2 days worth of messages...including the new text which i was unable to read.

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BB Torch :: Froze On The Reboot Screen?

Sep 19, 2011

my phone froze on the reboot screen the other day and now its not turning on at all..i hooked it up to my computer to charge and i dont know what happened after that, it turned off and got as far as the reboot screen..

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BB Torch :: Freezes On Reboot Screen?

May 25, 2011

I've had my Torch since early January, and there is no water or physical damage to it. Everything's been working spectacularly until today.This morning I changed the security settings for the AT&T Live TV app and the Pandora app. It then asked for a reboot, which I allowed. The phone turns off, back on to the reboot screen (with the BB logo and "BlackBerry") along with the reboot loading bar on the bottomThe thing is, the bar loads completely and that's it, it stays frozen there Nothing else loads. I took out the battery and retried. Several times. Now I am just letting it sit there, load bar completely loaded, having done nothing but be frozen for about an hour now.

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BB Bold :: 9900 Frozen On Reboot 3/4?

Aug 17, 2012

my blackberry froze so I tuck the battery out to do a reboot now its stuck on reboot 3/4 I have done EVERYTHING tried loading new os, I've whipped my phone put a new os.

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IPhone 5s :: Is Frozen In Settings - How To Reboot

Sep 12, 2014

I have been trying, unsuccessfully to set up my email account on my iphone 5s. I think I have found a solution, but in the meantime, my phone is frozen in Settings. How do I reboot the phone?

iPhone 5s, iOS 7.1.1

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BB Torch :: 9810 Freezes On Reboot Screen Near End

Feb 10, 2012

I can't get passed my reboot screen, I have tried taking out the battery many times, tried downloading the software update and also tried putting in the original software from AT&T and it still freezes on the reboot screen near the end. I downloaded a software called "blackberry Swiss army kit" and I still got nothing done. Everything installs but when it reboots its freezes at the same spot.

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