BB Tour 9630 :: Reboot Frozen On White Screen With Timer?
Feb 12, 2010
I downloaded a facebook app upgrade and when it rebooted, my phone froze. I did a battery pull and then went to BBDM to see if I could do a "restore" from my computer, but it won't recognize the phone because it is in this frozen pattern. The screen sits in the white screen with timer mode and every 20 minutes or so, the screen goes black and tries to reset and gets stuck back in the white screen with timer mode. I backed my system up yesterday. Can I do a restore if it won't recognize my phone when I plug it in? Is there a hard reset that I can do?
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Feb 18, 2010
My browser stopped working - every time i try to go to a website, the browser screen remains white and says "loading" on the bar at the bottom, although the bar does not fill up. All of my other internet programs are working, email, apps, etc.
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May 3, 2010
Is the only way to reboot a tour to do a battery pull? Before the update I had an ap that would reboot the phone on a schedule, but it doesn't work now.
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Aug 9, 2011
I was in the wifi manager, intending to search for wifi in the area, when an error message flashed up (I didn't get time to read it all although it said reset? at the end). Then my phone went to a white screen with the timer clock on it and it has been like that since (about 6 hours). I tried taking the battery out, and the battery and the SIM card - leaving both out for 2 hours, but as soon as I put the battery back in the timer clock screen came back.
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Feb 8, 2010
I'm having trouble with App World. I have two apps that show "Ready To Install" but they don't install. I have hone app that shows "Installing..." but it's been that way for three days and nothing seems to be happening.
I've tried removing and reinstalling App World itself but that didn't change anything.
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Apr 7, 2010
Any ideas before I do a hard reset?As of last night, my Blackberry isn't fully unlocking after I type my password. I type the correct password and hit enter, the password entry section turns dark (or it will stay on the "Enter Password screen" and appear to freeze). (If I type the wrong password it simply prompts me again, so i know I am typing the correct password). This is after multiple battery pulls.Sometimes after typing the correct password, I can hold down the blackberry button and it will bring up the box that lets me switch to BBM, the browser, the Home Screen, etc and I can "switch" to that program, but there is a sort of frozen shadow of the Enter Password box over what ever app I switch to and I can't use the trackball or keyboard in those apps.This "frozen box' is preventing me from using any application on my BB!I CAN receive calls. Barely. I can only make calls if I pull battery and DON'T unlock the phone and go to the Place Call option.I upgraded to OS 5 over a week ago and things were fine until last night. I can hear my BB when it receives messages (the tones work) or txt etc but can't read anything due to the lock up!The only suspect is Google Talk which I installed two days ago and seemed to be hogging resources and draining the battery, however the phone worked fine for about a day with it on. Perhaps Google Talk is launching at startup and hanging things up? I doubt it but this is full disclosure.I have also, pulled battery and removed the micro-sd card to see if that had any affect -- alas to no avail.One analogy I can think of is it as if the Windows Explorer is hung but everything else is working.
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Apr 22, 2010
I was working with Back-up Assistant, scrolled down so i could click "I Accept" on the RIM warning screen stating that I was going to a 3rd party site...and I couldn't highlight the "I Accept" button (or the "don't accept" button for that matter). So, I just exited from that screen, but now when I go to the main menu, it is frozen on the Back-Up Assistant icon. I can't move the trackball off of it. The trackball obviously isn't broken, because I can move around the 5 icons on the home screen....it just won't work on the menu screen....
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Mar 25, 2010
I just installed the Skype App on my VZW Blackberry Tour 9630. When I try to run it I get: Error Starting Skype_mobile: Module 'Skype_mobile-10' has verification errors.I have rebooted the device and tried reinstalling the app.
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Jul 6, 2010
I took my Tour to my local Sprint store (Corp.). They swapped my trackball with a white one after notifying CSR about its inability to scroll down; I was not informed about the trackball being swapped out for a white one, and the disassemble of my phone for this to be performed.Now, I have an aesthetically changed phone, including a small crack/ dent on the ear piece (did not notice till halfway home), this is assuming they did a sloppy job opening up my phone.Is there any chance I can get a full refurb. replacement? I am still under manufacturer's warranty. I addressed my frustration with chat CSR - unless its another manufacturer defect, they won't replace the phone.
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Apr 10, 2010
The new email indicator on my Blackberry Tour will not go away. I have no unread messages or missed calls. I've tried a battery pull, a reboot, marking prior messages read, and changing the message count settings. It won't go away.
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Jan 21, 2010
I was wondering if anybody else has had this problem.....every time I reboot my phone, I get this message "Application_net_rim_bb_phone_app(47) is not responding. I am on sprint and running .419. I can make phone calls and everything, but just curious what that error message means.
Also, I am no longer getting MMS messages with this update, everything comes through as a SMS, and I have to use that dreaded sprint picture mail to see the message. In which the message never comes out clear.....
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Oct 29, 2011
i have a curve 8520 unlocked version.yesterday fone did reboot but after completion of rebooting it gets frozen and mobile screen does not proceed wat can i do to get my fone back in action
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Jun 7, 2011
I did an email update to my bb torch and now its stuck in reboot screen at about 90% i tried using my mac to restore a backup i have but as i cannot get access to m y phone i have not been able to update it.
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Jun 25, 2014
How to resolve frozen screen issue if it's still frozen after being able to reboot?
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Jun 11, 2011
My daughter was downloading a new 'theme' from an APP. It asked her to reboot and she selected 'now'. She now has a box frozen at the front of her screen and even taking the battery out has no effect.
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Sep 7, 2012
People i have problem with my BB 8900,my screen sundely got frozen with white color.I tried to reinstall OS but problem still remains.When I attached it to usb desktop software recognized it.I can receive phone calls but i can't see nothing but blank white screen
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Dec 16, 2011
Droid RAZR - bought in November from Verizon store. Screen protectors and case are used; phone has experienced no trauma. While in Gmail today, the screen pixellated, became unresponsive, and now is inoperable. The screen appears as a mostly uniform field of slowly shifting color (pink, green) with a perhaps .75 inch bar of white on the bottom; see attached picture (it was hard to get a good shot because of the lighting). The phone still "works" internally - if you call it, it rings; the screen sleeps after an appropriate time and you can push the power button to bring it back; I hear the chime of emails and texts coming in. However, none of the menu/home/back buttons work, and touching the screen apparently does nothing. When I push the power button to "wake" the phone, the previously described white bar appears instantly, and the fuzzy colored remainder of the screen "develops" over about ten seconds.
I forced a reboot via the power button/volume trick, and heard the reboot process - but the same screen issue stayed throughout the reboot.I am at about 15% power; perhaps a complete shutdown forced by loss of battery power will eventually help. Plugging it in to a charger did not help.
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Nov 21, 2012
I installed and app called Dropbox, and it said it was installed, but the screen was frozen so I couldn't choose OK or Run, so after about half an hour I pulled the battery. Now it is hung up during the boot, with the progress bar about under the Y in Blackberry.
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May 7, 2010
I understand lots of people have had the same problem, but I just cannot find a solution which works for my Blackberry 8520!It has a white screen showing nothing, it boots once you put the battery in, and the only way to power it off is to take out the battery, I think it also keeps rebooting.I have replaced the screen - still white screen.I have re-installed the OS - still white screen
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Jun 13, 2010
I have been reading some other posts on this board that seem to be close to my problem but nothing seems to be working. My phone was fully charged sitting in the charger all night as per norm, but when I woke up I hade a frozen white screen so I pulled the battery for over 2 min's then put it back in the red LED was constant for 15-20 seconds then off. I have tried charging it and tried putting on a new OS but as soon as I plug any USB in the phone the LED will go off and will not be recognised by my laptop nor will I get any charging LED.
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May 5, 2012
My iPhone has frozen/hung.. The screen is blank with a white ticker in the middle.
Info:
iPhone 4S
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Aug 18, 2010
I turned my phone off then on. In the process of it starting up it kept on turning on and off by itself. I had no chance to do anything before it wouldn't turn off again. The battery said it was full but everytime it turned back on I could see it was loosing life. I went to plug it in to charge but that wouldn't help as it wouldn't charge while it was turning on and off all the time. I tried to take the battery out. I have taken the memory card out. Now it has frozen with a white lit up screen.
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Jul 5, 2012
start with i have
curve 9300
with three mobile
free space 69148472
version "6.0 bundle 1879"
platform "6.6.0.124
problem is itermitent as in doesnt happen 100% everytime but when it happens it happens frequently and repeatedly
i can be using my phone and when i recieve a call or text it will freeze the screen will go completly white the red light on the front of the device will show then it will reboot it self this also happens when trying to open messages and emails and even when scrolling up and down the apps.
i have wiped my device with the blackberry software and reloaded it several times with different software bundles and each time the problem reacures even if i dont restore my personal settings and i have also removed the memory card.
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Jan 23, 2010
I see a lot of publicity pics of the Tour with the bridge splash screen shown, thought I'd like it for a background pic...(My splash screen is the Verizon check from the "Verizon Zen" theme).I have a custom background pic for my Tour, several actually, but was wondering how to get the bridge pic from the "Precision Zen" theme so I could use it as a background pic..Also - Is it possible to "save" and restore a loaded ROM theme??? Like, if I had the AT&T or T-Mobile "Zen" theme, could I load it into my Verizon Tour??? And if I could find a like-minded soul who wanted to swap Tour themes (Verizon, Rogers, T-Mobile, AT&T, etc), how would I swap or add a branded theme?
Just to see the bug-eyed look on my VWZ store tech the next time I pull out my VWZ Tour and ask her a question.
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Jan 16, 2010
I just used my upgrade on the verizon blackberry tour 9630, I'm a big texter and absolutely LOVED my env2! Any helpful hints? Advice to a new user? I actually will not get my phone till next week.
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Aug 13, 2010
I recently did a software update on my Blackberry Bold 9000 when prompted by my desktop manager to do so. After the update the phone began running slowly. I then delete a couple applications off the phone such as Myspace and Facebook to free some memory. Then phone had to be rebooted to complete deletion. After reboot, the phone screen turned white and froze. To unfreeze I had to remove the battery. When I put the battery back in, it would not turn on anymore. Could the update have fried the phone altogether?
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Apr 5, 2010
Is there any way to change the text messaging screen to look like the blackberry messenger screen? I have the tour and I have seen this on the storm.
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Jul 4, 2010
Which would you all prefer?
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Apr 22, 2011
This is my first posting and I hope someone can help. I have a curve 8520. I recently upgraded the software to v5.0.0.681. After the reboot the screen icon for locking the keypad has disappeared. How can I get it back?
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Jul 8, 2011
At times I can be using my BB and doesn't matter what I'm doing it freezes up. Sometimes it will reboot and other times I have to do a hard reboot. Also when I'm not using it the screen will lose my wallpaper and go to a white screen.
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Feb 15, 2010
The first is in the top left in between the speaker picture and the time, it says the number 1and then a line with two small circles above it at each end, like an upside down pair of glasses.The second is on the right underneath the service bars, and is a circle with 2 lines through it, one horizontal one vertical.These symbols don't appear to be in the manual. any clue what they mean?
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