BB Tour 9630 :: Frozen After Typing (correct) Password
Apr 7, 2010
Any ideas before I do a hard reset?As of last night, my Blackberry isn't fully unlocking after I type my password. I type the correct password and hit enter, the password entry section turns dark (or it will stay on the "Enter Password screen" and appear to freeze). (If I type the wrong password it simply prompts me again, so i know I am typing the correct password). This is after multiple battery pulls.Sometimes after typing the correct password, I can hold down the blackberry button and it will bring up the box that lets me switch to BBM, the browser, the Home Screen, etc and I can "switch" to that program, but there is a sort of frozen shadow of the Enter Password box over what ever app I switch to and I can't use the trackball or keyboard in those apps.This "frozen box' is preventing me from using any application on my BB!I CAN receive calls. Barely. I can only make calls if I pull battery and DON'T unlock the phone and go to the Place Call option.I upgraded to OS 5 over a week ago and things were fine until last night. I can hear my BB when it receives messages (the tones work) or txt etc but can't read anything due to the lock up!The only suspect is Google Talk which I installed two days ago and seemed to be hogging resources and draining the battery, however the phone worked fine for about a day with it on. Perhaps Google Talk is launching at startup and hanging things up? I doubt it but this is full disclosure.I have also, pulled battery and removed the micro-sd card to see if that had any affect -- alas to no avail.One analogy I can think of is it as if the Windows Explorer is hung but everything else is working.
So I uninstalled Whatsapp because it said the date and time of my blackberry are wrong. Then it said I have to restart my device, which I did. After the restart, I typed my correct password but then the screen is frozen. I restarted my device again, and it was still the same. But when I typed the wrong password, it responded and "wrong password" window appeared.And then, I saw this post http://supportforums.blackberry.com/t5/BlackBerry-Tour/Frozen-after-typing-correct-password-HELP/td-... and it said that I still can switch application by holding the blackberry button and switch between applications that is running on background. And I still can. But it is so annoying that I can't go to my home screen.
I have an issue with my BB Tour.When I woke up this mourning and took my bb off the charger.I notice there were HLhlhlhlhlhlhlhlhhlhl type on my bb so I tried to press the esc button and the end button and it didn't work. So I did a Battery pull and let it load up...and that when i found out that my trackball wasn't working.then all a sudden it started to type the HLlhlhlhlhlhlhhlhlh again.So I did a another battery pull and it did it again.So I wiped the phone decided to install 5.0 on my phone and I get the same thing.The only thing I did before my phone went hay wire was a couple days prior.I downloaded a couple free themes and screen saver from BB App World.I thought by doing the battery pull and wipe I would fix it but didn't. I know I didn't get my phone wet or anything can anybody explain this?
In December I got my third replacement 9630 in less than a year. From the first day this one has had a single maddening flaw. If the transmitter is on, after every 25 seconds of typing it freezes for about 10 seconds. I can then type again for another 25 seconds, and then it freezes again. The only way I can use the unit without this happening is to turn off the radio, type my email or text, and then turn on the radio again to transmit. I originally thought the problem might be due to a memory shortage, but then why would the radio setting matter?
My keyboard backlight has a mind of its own. This is not a short, or electrical problem. It just works when it wants to. Sometimes it won't come on. Sometimes it lights up and works fine. Sometimes it fades off while I am typing. Sometimes it just illuminates while sitting on the table. I use my Tour in lowlight conditions all the time. I simply want it to come on when I touch a key and go off a bit after I am done handling it. Of course I navigated all the settings and stuff. I know all that. I have all the setting and options for the keyboard backlight set the way I want. This feels like a software or programming glitch. It never flickers or acts like a short. It slowly fades in and out as it would if I touched a key, or left it sit alone. Everything else works perfectly. I just want the keyboard backlight to come on when touched. And go off after several seconds of inactivity.
I'm having trouble with App World. I have two apps that show "Ready To Install" but they don't install. I have hone app that shows "Installing..." but it's been that way for three days and nothing seems to be happening.
I've tried removing and reinstalling App World itself but that didn't change anything.
On my Pearl, when typing, it would complete the word with suggestions. This was controlled by language preference, but I can't find that option on my Tour. I'm trying to save steps in typing texts and emails.
I have had my bbry tour for 3 years and never had this problem. I am getting a message that I need to validate my email on my blackberry, but every time I try it says not a valid username password and can't validate. I have my name & password written down so I know they are correct, but the system doesn't recognize it.
I downloaded a facebook app upgrade and when it rebooted, my phone froze. I did a battery pull and then went to BBDM to see if I could do a "restore" from my computer, but it won't recognize the phone because it is in this frozen pattern. The screen sits in the white screen with timer mode and every 20 minutes or so, the screen goes black and tries to reset and gets stuck back in the white screen with timer mode. I backed my system up yesterday. Can I do a restore if it won't recognize my phone when I plug it in? Is there a hard reset that I can do?
I was working with Back-up Assistant, scrolled down so i could click "I Accept" on the RIM warning screen stating that I was going to a 3rd party site...and I couldn't highlight the "I Accept" button (or the "don't accept" button for that matter). So, I just exited from that screen, but now when I go to the main menu, it is frozen on the Back-Up Assistant icon. I can't move the trackball off of it. The trackball obviously isn't broken, because I can move around the 5 icons on the home screen....it just won't work on the menu screen....
I have a password on my phone, locks up every two minutes somehow, my friend got INTO my phone, how was this possible? i am using the OE Password thing.
I did a search, and couldn't find it for the tour. I want to put a password on for every time I lock it, it needs a password, or something like that. I want under security option, general etc and still could not find anything.
Ever since I upgraded to 5.0 and activated BES, my password keeper and notepad are gone (two apps that I avidly use!)
When I plug my blackberry into desktop manager, the apps are not there to be loaded on. I tried downloading them online and on blackberry website to no avail. The tech guys from my work can't figure it out either.
How do I turn on password lock? I have it enabled but when I push the lock button up top, it doesn't require a password to unlock. The problem is, I want a password entered to unlock!
I'm so ready to TRASH this blackberry, Ok so now I noticed that password protect is now enabled and now I can't disable it cause it has a little pic of a lock and now no choice to disable.
So now I can't send emails and now I can't disable Password lock(screaming)
Blackberry Tour keeps giving me error that password for my email is wrong I'm having the problem now with my hotmail email on my BB since yesterday. I've tried to remove my battery, I've entered it like 30 +times, I even deleted the email from my phone. Now I can't add it back, it keeps saying that it's an invalid password and it can't validate, and to contact hotmail.com. I even changed my password on hotmail.com, I just logged into my hotmail on the actual computer with the correct same password, the same one that my BB won't take. When I put in my password on the email setup page it says, "Processing, please wait..." Then I get this error, "Invalid email address or password. Verify your email address and password. If the error persist, contact hotmail.com. " I have other email accounts on my phone that are working just fine.
I have been getting my emails pushed to my blackberry Tour fine for months. This morning I changed my password on my gmail account and now it will not let me receive messages on my blackberry. I deleted the account through the email settings and tried to re add it and it keeps saying username or password is invalid. It seems very odd to me.
I updated to 5.0, it's ok, not great. One problem i have is my lock icon is now gone, i preferred to lock my phone this way and not use the lock button on the top left. To get it back, i enabled a password. Then it came back. So i figured i would just disable it and the icon would still be there and functional like it was with 4.7, it's not, it dissapears again.Is there anyway to get the icon back where i can just hit * and the phone icon to unlock, I know this is minor, but it is what I like.Also, with 5.0 my standby mode is not working anymore, any thoughts?*on a side note, I'm not a fan of my BBM and SMS looking a like and co-mingling when I have someone as a contact and BBM contact, just a preference.can someone get my lock icon back working without a password?
I just used my upgrade on the verizon blackberry tour 9630, I'm a big texter and absolutely LOVED my env2! Any helpful hints? Advice to a new user? I actually will not get my phone till next week.
Can you replace a tour trackball with a curve one? I heard somewhere that it was possible. I changed the housing in my Tour to make it white but the trackball doesn't sit right and i have a problem scrolling down. I can't seem to get the trackball to sit properely in this housing its just not centered. If i can put a curve trackball in, which model curve do i use?
I type quickly (or pressing one button repeatedly quickly) and, often the screen would get a blue margin around the screen, and it gets into a weird mode, sort of a pseudo frozen state. I'd have to press the home button repeatedly to get out of that strange mode.
I've developed a problem with my 9630 (carrier: Sprint) recently. I won't receive emails on it for quite a while, but once I open my Internet browser, all of the emails I received since the last time I opened it will come through at once. If I check my messages, they're all listed as coming through at the same time, but inside the email, they're datestamped at the actual time they were sent.
Any ideas as to what it could be? I haven't changed any settings recently, the problem started independent of anything else, from what I can tell. It seems like a problem with my phone not checking for new emails until it uses data services (internet browser).
I've researched my problem on other posts, and still not completely sure if my problem is unique or not.I have an unlocked Sprint 9630 I grabbed from our IT department before a trip to Turkey. It was supposedly deactivated - turns out it is still active on a Sprint number.
I've replaced the Sprint SIM with an Avea Turkish prepaid SIM that has data and Blackberry capability. It works fine for phone and text, but no ability to register the email with Avea Blackberry. Tech support there unable to determine the problem (unable to connect to server is the error message, both with phone and online).If I can deactive the Sprint number will that help? Or am I just out of luck.
This is my third Tour (I just got this one a week ago) and with it sitting in my pocket where I have service, not running ANY applications, it is running hot and draining battery very quickly. Did a battery pull, double checked memory leaks, and nothing is taking care of it. It's draining at about 15% per hour. Any thoughts (other than Tours suck.)
has any one tried swapping out a trackpad in place of the trackball. i know the keyboard would need replaced also.i have found the replacement parts and i have someone who can help me take it apart but was curious if anyones done it ?
I just updated the software on my Blackberry Tour and now my calendar is behaving as it did two software generics ago! Specifically, when I change and appointment to a future date and then save that appointment, the calendar moves to that future date! This is terrible if you are moving several items out to future dates! Previously, the changed entry would just disappear from the screen (moved to the new, future date) and I would remain on the day I was working on.Secondly, when I open a future day in calendar, the “All Day Events” do not show first (as they used to). Instead you have to scroll up to see if there are any of these type events.Does anyone know of a way to change these settings/defaults.
Just went from a storm 1 to a tour and I am loving it. I can't believe how much more app. memory I have!
However, I cannot get my tour device to show up in windows explorer. It connects and I can browse my media card. There is no drive in windows explorer for the device itself. I can connect to desktop manager and back-up my device memory so I know the computer can read my blackberry device. I upgraded the os with no problems.
I am running vista home premium with blackberry os 5.0 from sprint. I am on verizon. I do have mass storage mode enabled and all of those memory settings set to yes (auto connect, etc.). BBSAK and Blackberry Master Control Program see the device as well. I do not use roxio media manager and it is not installed with my desktop manager. It was too slow and clunky when I had my storm so I never bothered with it.
After I installed the new operating system I lost a feature. Both my husband and I have the Tour. For example, if you highlight the Games folder and press the Blackberry options, one Tour can choose "edit folder" and pick a new Icon. The other Tour mine is missing that choice. Any fix? If I create my own folder, I have the feature, but not for my Games, Applications and other folder that were there in the old OS.
