BB Bold :: Screen Frozen When Typing The Correct Password?
Jun 10, 2012
So I uninstalled Whatsapp because it said the date and time of my blackberry are wrong. Then it said I have to restart my device, which I did. After the restart, I typed my correct password but then the screen is frozen. I restarted my device again, and it was still the same. But when I typed the wrong password, it responded and "wrong password" window appeared.And then, I saw this post http://supportforums.blackberry.com/t5/BlackBerry-Tour/Frozen-after-typing-correct-password-HELP/td-... and it said that I still can switch application by holding the blackberry button and switch between applications that is running on background. And I still can. But it is so annoying that I can't go to my home screen.
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Apr 7, 2010
Any ideas before I do a hard reset?As of last night, my Blackberry isn't fully unlocking after I type my password. I type the correct password and hit enter, the password entry section turns dark (or it will stay on the "Enter Password screen" and appear to freeze). (If I type the wrong password it simply prompts me again, so i know I am typing the correct password). This is after multiple battery pulls.Sometimes after typing the correct password, I can hold down the blackberry button and it will bring up the box that lets me switch to BBM, the browser, the Home Screen, etc and I can "switch" to that program, but there is a sort of frozen shadow of the Enter Password box over what ever app I switch to and I can't use the trackball or keyboard in those apps.This "frozen box' is preventing me from using any application on my BB!I CAN receive calls. Barely. I can only make calls if I pull battery and DON'T unlock the phone and go to the Place Call option.I upgraded to OS 5 over a week ago and things were fine until last night. I can hear my BB when it receives messages (the tones work) or txt etc but can't read anything due to the lock up!The only suspect is Google Talk which I installed two days ago and seemed to be hogging resources and draining the battery, however the phone worked fine for about a day with it on. Perhaps Google Talk is launching at startup and hanging things up? I doubt it but this is full disclosure.I have also, pulled battery and removed the micro-sd card to see if that had any affect -- alas to no avail.One analogy I can think of is it as if the Windows Explorer is hung but everything else is working.
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Aug 25, 2010
Trying to do the mandatory reset for the password on a hotmail account and all roads (edit, delete, validate) lead to a frozen "Login" screen.
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Apr 14, 2014
I type quickly (or pressing one button repeatedly quickly) and, often the screen would get a blue margin around the screen, and it gets into a weird mode, sort of a pseudo frozen state. I'd have to press the home button repeatedly to get out of that strange mode.
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Jul 17, 2015
i have Nokia 1520 just i don't know some how my phone doesn't unlock itself after putting the correct password nothing show and u cant delete.other button like camera or volume or start button or to see notification all work but screen wont unlock.
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Aug 10, 2010
When I click the unlock button at the top, the phone prompts me to input my password. Instead of showing the usual **** when I type in the letters though, it is showing the actual letters or numbers (if I click the Alt button) and says "incorrect password" - aaaargh! I'm now on attemtp 8 of 10 and daren't do any more.I've removed the battery for an hour in the hope of resetting it and unfortunately no change.
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Jan 26, 2010
my name is Lisa and I have a bold 9000 I was recently trying to sync my phone to my computer by using the desktop manager... It prompted me for the blackberry password on my computer. I entered my CORRECT!!! Password numerous times until it said one last attempt or all memory will be erase.. Being that the CORRECT password was not working I went to the password options on my bold and disabled the password.. As I attempted this a prompt showed up and said type in "blackberry" so I did then it said type in password, I typed in the correct password once again then it started wiping my phone.This is extremely frustrating I have... Well had =[... A lot of stuff on my phone and now it is all gone! And to top it all off it will not start up again, it says "reload software:513"I don't understand why this happened and I found several other people on online forums who have had the same problem with no solution.Please help! Is my phone completely wiped out for good?
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Oct 20, 2011
I've typed in the correct username and password but it still says im unable to log in. Now I can't change my email settings and update the apps. Don't know what to do...
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Apr 29, 2012
my phone has frozen on password screen. It will not let me login, or see my phone or messages. It only lets me put two letters of the password
Info:
iPhone 3GS
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Jan 23, 2012
I own a blackberry 9700 since 2 yrs. I tried for the first time to save my device data on my computer by using the BB Desktop Software. To connect my cell phone and my PC, I had to provide a "password". I typed my device password and then my SIM Card pin #, without any luck. An alert message indicated that this was my last chance to enter the right code, and if I don"t, all my device data would be merely erased.
I also cannot access anymore to my cell phone as long as I don't provide with this "mysterious" password. The point is also that I switched off my device. If turn it on, I will have to type the word "blackberry" first, and then the said password will be requested: at this step is it the SIM card PIN # or necessarily the device password?
I didn't use my cell phone for several weeks since that time, so scared to do a wrong thing. When I just tried to reload the battery, I saw the phone doing like a "reset". Then I took off the battery to stop the process. Did I do something wrong? Is it now too late to get back my data?
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Aug 28, 2014
i had my iphone5 screen replaced today due to a break and now my touch screen has gone crazy! ghost typing and not recognizing my typing!
Info:
iPhone 5, iOS 7.1.2
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Jul 5, 2012
My blackberry bold 9000 turned itself off, which it has been doing alot. Then as it started to reboot a battery sign with a red X through it came up and is frozen at only half of the loading bar. And also the red light is not on.Connect Storm to wireless router for printing?
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Jul 8, 2010
I just got my BB Bold 9700 this afternoon (WOO!) It's working great but every time I go into my contacts the screen is stuck at "Copying to Contacts" with the bar filled about 3/4 of the way. Is this something that will eventually load fully and I just have wait for or should I look into this?
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Feb 22, 2010
When I use the "Manage Connections" screen to turn on/of wi-fi or mobile network connection, the smart phone's screen get frozen and then a compulsive restart is performed.
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Dec 5, 2011
I've fully charged by Bold and the red light is intermittently blinking, but the display won't turn on. It's stuck solid black and no button will turn it on. I've tried removing the battery and the card, but nothing works.
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Nov 3, 2011
When in the App World icon was asked to set up BB ID which I did and it was being submitted, an e mail arrived and the screen froze with the applicating still being submitted message. Only way out f this screen is by tapping red 'power' button. Have turned off BB and on again after couple of minutes, all the rest is OK, but when I go o the App World icon it still comes up with the frozen screen.
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Apr 14, 2012
I don't know how it got there but when I came back to my phone it was turned off and now I turn it on it is stuck 3/4 of the loading screen.
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Aug 2, 2012
I can't unlock my phone and I'm using the correct password. I'm at my final attempt to enter the password or ALL of my personal information will be lost!! I just got off of the phone with customer service and was told basically I'm going to lose all my business contacts & personal notes that I entered this morning during my morning meeting and that it's my fault because I didn't back it up! How the heck can I back up my device while during my company meeting? I'm the owner and I have many notes and etc on my device that I put there this morning! Now I lose money because I can't get my information. I'm so ticked off right now! Customer service wasn't helpful at all...he just blamed me for my problem! Never mind the fact that the darn phone keeps turning itself on and off randomly!
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Mar 14, 2012
I'm locked out of my Blackberry again because it appears to be malfunctioning. When I type the password, it shows what I'm typing, instead of masking it with asterisks, and reverts to the alphabet unless I press Alt+ the key. Even when I carefully enter the correct password, it always says it's wrong. I have 2 or 3 tries left. Last time this happened a few months ago, it ended up wiping everything. I would like to avoid losing some valuable audio files that are stored only on the phone.
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May 19, 2012
I can't log in to app store with my correct password. It keeps saying that there is an unknown error and it still fails after i retried many times.
Info:
iPhone 4S, iOS 5.1.1
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Jul 26, 2011
I forgot my BB in my backpocket and sat on it severally and found that the password had been attempted 6 times. It gave the instruction to type in "blackberry" and then the password which I did correctly, this is a password I have used since last month so I know I am not wrong. I have been unsuccessful in unlocking the phone but noticed the 4 digits entered now come up in readable characters on screen and not the usual asterix displayed when passwords/pins are entered.
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Apr 5, 2012
Why is my I'd being rejected when I have entered the correct password? I changed the password and it still rejected as entering an incorrect pwd.
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Jun 17, 2012
I set my password to on as usual and when I went back into to sign in, it's telling me my password is wrong and now my phone is disabled. I can't reach customer care and can't get into my phone.
Info:
iPhone 4, iOS 5.1.1
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Jul 3, 2012
My Apps icon on my iPhone 4 currently says I have 37 updates available. I am unable to update them individually OR all at once. After pressing the UPDATE button it asks for my account password like normal. I type it in correctly and it shifts back to the app icons, showing all of the apps with the update progess bar at the bottom of them. Then a popup appears saying: Sign in the the iTunes Store.
If you have an Apple ID sign in with it here, AOL members can sign in using their AOL username and password.
If I cancel nothing happens. If I hit BUY and type in my password again it just gives me the same error popup again.
However, if I try to download a new app from the app store using the same password it lets me. The new app downloads and installs just fine.
What is with this error message and what do I need to do to fix this? FYI I have no AOL account and have never had one in the past.
Info:
iPhone 4, iOS 5.1.1
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Jul 6, 2012
My gmail wont connect. The password is correct. It's been happening a lot lately and I can still sign on by using the web.
Info:
iPhone 4, iOS 5.1.1
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Apr 11, 2010
basically my blackberry 9000 was charging and whilst charging i took out the battery. the fone screen stayed on but frozen. then wen i removed the charger it has been dead ever since. no response nothing, no led lights wont turn on, wont charge absolutely nothing! is there any hope or is my blackberry dead forever?
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Jun 13, 2010
I have been reading some other posts on this board that seem to be close to my problem but nothing seems to be working. My phone was fully charged sitting in the charger all night as per norm, but when I woke up I hade a frozen white screen so I pulled the battery for over 2 min's then put it back in the red LED was constant for 15-20 seconds then off. I have tried charging it and tried putting on a new OS but as soon as I plug any USB in the phone the LED will go off and will not be recognised by my laptop nor will I get any charging LED.
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Jul 21, 2010
My mother has a 3GS. She keeps getting a message that says she cannot connect to iTunes. She is putting in the correct PW. She tried calling Apple, but they wanted to charge her for a phone call. She tried emailing them, but the response she got did not help her situation and the rep said it was outside of her area of expertise and that was all the help she gave.
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May 1, 2011
Just got a Curve about 3 hours ago and I can't connect to my home wifi even with the correct password.
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May 3, 2012
I accidently typed in wrong password for my home network on my new iPhone. Now the network wont let me join. How can I type in correct password so that I can connect to wi-fi?
Info:
iPhone 4
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Jun 7, 2012
Why does it keep saying cannot connect to iTunes store after I enter my password? What do I need to do? Need 2 update my apps
Info:
iPhone 4, iOS 5.1.1
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