BB Curve :: Can't Unlock Using The Correct Password
Aug 2, 2012
I can't unlock my phone and I'm using the correct password. I'm at my final attempt to enter the password or ALL of my personal information will be lost!! I just got off of the phone with customer service and was told basically I'm going to lose all my business contacts & personal notes that I entered this morning during my morning meeting and that it's my fault because I didn't back it up! How the heck can I back up my device while during my company meeting? I'm the owner and I have many notes and etc on my device that I put there this morning! Now I lose money because I can't get my information. I'm so ticked off right now! Customer service wasn't helpful at all...he just blamed me for my problem! Never mind the fact that the darn phone keeps turning itself on and off randomly!
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Jul 26, 2011
I forgot my BB in my backpocket and sat on it severally and found that the password had been attempted 6 times. It gave the instruction to type in "blackberry" and then the password which I did correctly, this is a password I have used since last month so I know I am not wrong. I have been unsuccessful in unlocking the phone but noticed the 4 digits entered now come up in readable characters on screen and not the usual asterix displayed when passwords/pins are entered.
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Aug 10, 2010
When I click the unlock button at the top, the phone prompts me to input my password. Instead of showing the usual **** when I type in the letters though, it is showing the actual letters or numbers (if I click the Alt button) and says "incorrect password" - aaaargh! I'm now on attemtp 8 of 10 and daren't do any more.I've removed the battery for an hour in the hope of resetting it and unfortunately no change.
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Jul 17, 2015
i have Nokia 1520 just i don't know some how my phone doesn't unlock itself after putting the correct password nothing show and u cant delete.other button like camera or volume or start button or to see notification all work but screen wont unlock.
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May 1, 2011
Just got a Curve about 3 hours ago and I can't connect to my home wifi even with the correct password.
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Apr 14, 2012
I accidently locked my keyboard on phone and I didn't set up a password and can not get it to unlock
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Oct 10, 2011
I need to find out how to unlock a password without erasing anything on the phone. There are only 4 more attempts left out of 10. This is a blackberry curve. The reason I need to get into this phone is it was my sons and there are messages on it. He can't tell me the password because he passed away and as his mom I need some answers and contacts of his. I took it to verizon and they told me they couldn't do it because if they lost the info they didn't want to be liable.
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Jan 29, 2012
I've got a problem with my son's 8520 When you press either the trackball or top button, the password screen doesn't appear to unlock the phone. I've tried:
The soft reset, the double soft reset Taking the battery out, leaving it for a bit then putting it back in. Plugging it into the computer, just results in the phone being stuck connecting.
I can't access the phone so I can't do a factory reset, unless there is some way of doing it with getting into the phone's menus. I'm not sure if the problem is related to a animated tropical fish background that he downloaded from the blackberry store, before the problem occured
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Jul 22, 2011
How do I unlock my phone after to many password attempts
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Jul 21, 2011
I just purchased my Curve yesterday and I'm locked out of my BlackBerry today,During the update yesterday I backed up my BlackBerry on my computer.I entered a familiar password ... when I tried to open it this morning it kept rejecting my entry.Even the computer asked for my password to no avail.
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Oct 18, 2011
hone is still down since last week monday ,am only charging it , i thought it will be resolved any time soon but still not resolved .it only ringing but when u press any button it does not respond.
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Jan 3, 2012
I cannot remember my password to unlock my Blackberry curve8530. How can I recover my password?
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Apr 26, 2010
so i just downloaded berrybuzz trail from a ota because appworld doesnt work in my country and i downloaded the playboy irish animated theme and i did a reboot because it said some stuff might nto work untill it does so i did but now it wont let me unlock it :s i can c that the alt keyt and caps work cause when i clcik them it shows that symbole at the top right but i press the unlock bottom nothing try to type my pass nothing doesnt even say pop up the box that says emergency call unlock etc. i also just upgraded to the newest offical OS
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Aug 7, 2012
forgot the password to my Blackberry 9380, and now i cant get into my phone, how do i unlock it?
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Mar 14, 2012
I'm locked out of my Blackberry again because it appears to be malfunctioning. When I type the password, it shows what I'm typing, instead of masking it with asterisks, and reverts to the alphabet unless I press Alt+ the key. Even when I carefully enter the correct password, it always says it's wrong. I have 2 or 3 tries left. Last time this happened a few months ago, it ended up wiping everything. I would like to avoid losing some valuable audio files that are stored only on the phone.
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May 19, 2012
I can't log in to app store with my correct password. It keeps saying that there is an unknown error and it still fails after i retried many times.
Info:
iPhone 4S, iOS 5.1.1
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Apr 5, 2012
Why is my I'd being rejected when I have entered the correct password? I changed the password and it still rejected as entering an incorrect pwd.
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Jun 17, 2012
I set my password to on as usual and when I went back into to sign in, it's telling me my password is wrong and now my phone is disabled. I can't reach customer care and can't get into my phone.
Info:
iPhone 4, iOS 5.1.1
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Jul 3, 2012
My Apps icon on my iPhone 4 currently says I have 37 updates available. I am unable to update them individually OR all at once. After pressing the UPDATE button it asks for my account password like normal. I type it in correctly and it shifts back to the app icons, showing all of the apps with the update progess bar at the bottom of them. Then a popup appears saying: Sign in the the iTunes Store.
If you have an Apple ID sign in with it here, AOL members can sign in using their AOL username and password.
If I cancel nothing happens. If I hit BUY and type in my password again it just gives me the same error popup again.
However, if I try to download a new app from the app store using the same password it lets me. The new app downloads and installs just fine.
What is with this error message and what do I need to do to fix this? FYI I have no AOL account and have never had one in the past.
Info:
iPhone 4, iOS 5.1.1
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Jul 6, 2012
My gmail wont connect. The password is correct. It's been happening a lot lately and I can still sign on by using the web.
Info:
iPhone 4, iOS 5.1.1
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Dec 20, 2011
I set a screen lock code today and used it several time with no problems. Tonight the unlock screen shows 'Enter Password to Unlock' but when I enter the pin code, it will not unlock.
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Jul 21, 2010
My mother has a 3GS. She keeps getting a message that says she cannot connect to iTunes. She is putting in the correct PW. She tried calling Apple, but they wanted to charge her for a phone call. She tried emailing them, but the response she got did not help her situation and the rep said it was outside of her area of expertise and that was all the help she gave.
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Jan 26, 2010
my name is Lisa and I have a bold 9000 I was recently trying to sync my phone to my computer by using the desktop manager... It prompted me for the blackberry password on my computer. I entered my CORRECT!!! Password numerous times until it said one last attempt or all memory will be erase.. Being that the CORRECT password was not working I went to the password options on my bold and disabled the password.. As I attempted this a prompt showed up and said type in "blackberry" so I did then it said type in password, I typed in the correct password once again then it started wiping my phone.This is extremely frustrating I have... Well had =[... A lot of stuff on my phone and now it is all gone! And to top it all off it will not start up again, it says "reload software:513"I don't understand why this happened and I found several other people on online forums who have had the same problem with no solution.Please help! Is my phone completely wiped out for good?
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Jun 10, 2012
So I uninstalled Whatsapp because it said the date and time of my blackberry are wrong. Then it said I have to restart my device, which I did. After the restart, I typed my correct password but then the screen is frozen. I restarted my device again, and it was still the same. But when I typed the wrong password, it responded and "wrong password" window appeared.And then, I saw this post http://supportforums.blackberry.com/t5/BlackBerry-Tour/Frozen-after-typing-correct-password-HELP/td-... and it said that I still can switch application by holding the blackberry button and switch between applications that is running on background. And I still can. But it is so annoying that I can't go to my home screen.
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Apr 7, 2010
Any ideas before I do a hard reset?As of last night, my Blackberry isn't fully unlocking after I type my password. I type the correct password and hit enter, the password entry section turns dark (or it will stay on the "Enter Password screen" and appear to freeze). (If I type the wrong password it simply prompts me again, so i know I am typing the correct password). This is after multiple battery pulls.Sometimes after typing the correct password, I can hold down the blackberry button and it will bring up the box that lets me switch to BBM, the browser, the Home Screen, etc and I can "switch" to that program, but there is a sort of frozen shadow of the Enter Password box over what ever app I switch to and I can't use the trackball or keyboard in those apps.This "frozen box' is preventing me from using any application on my BB!I CAN receive calls. Barely. I can only make calls if I pull battery and DON'T unlock the phone and go to the Place Call option.I upgraded to OS 5 over a week ago and things were fine until last night. I can hear my BB when it receives messages (the tones work) or txt etc but can't read anything due to the lock up!The only suspect is Google Talk which I installed two days ago and seemed to be hogging resources and draining the battery, however the phone worked fine for about a day with it on. Perhaps Google Talk is launching at startup and hanging things up? I doubt it but this is full disclosure.I have also, pulled battery and removed the micro-sd card to see if that had any affect -- alas to no avail.One analogy I can think of is it as if the Windows Explorer is hung but everything else is working.
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May 3, 2012
I accidently typed in wrong password for my home network on my new iPhone. Now the network wont let me join. How can I type in correct password so that I can connect to wi-fi?
Info:
iPhone 4
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Jun 7, 2012
Why does it keep saying cannot connect to iTunes store after I enter my password? What do I need to do? Need 2 update my apps
Info:
iPhone 4, iOS 5.1.1
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Oct 20, 2011
I've typed in the correct username and password but it still says im unable to log in. Now I can't change my email settings and update the apps. Don't know what to do...
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Oct 30, 2011
Actually this is my new torch 9860. I've created new blackberry account for It. After upgrading the new version of application world, I was unable to login to my blackberry Id account with the correct password. Even if you sent new app world upgrading with a bug free version, I still can't upgrade coz its required my blackberry id.
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Oct 22, 2011
I have had my bbry tour for 3 years and never had this problem. I am getting a message that I need to validate my email on my blackberry, but every time I try it says not a valid username password and can't validate. I have my name & password written down so I know they are correct, but the system doesn't recognize it.
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Jan 23, 2012
I own a blackberry 9700 since 2 yrs. I tried for the first time to save my device data on my computer by using the BB Desktop Software. To connect my cell phone and my PC, I had to provide a "password". I typed my device password and then my SIM Card pin #, without any luck. An alert message indicated that this was my last chance to enter the right code, and if I don"t, all my device data would be merely erased.
I also cannot access anymore to my cell phone as long as I don't provide with this "mysterious" password. The point is also that I switched off my device. If turn it on, I will have to type the word "blackberry" first, and then the said password will be requested: at this step is it the SIM card PIN # or necessarily the device password?
I didn't use my cell phone for several weeks since that time, so scared to do a wrong thing. When I just tried to reload the battery, I saw the phone doing like a "reset". Then I took off the battery to stop the process. Did I do something wrong? Is it now too late to get back my data?
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