My mother has a 3GS. She keeps getting a message that says she cannot connect to iTunes. She is putting in the correct PW. She tried calling Apple, but they wanted to charge her for a phone call. She tried emailing them, but the response she got did not help her situation and the rep said it was outside of her area of expertise and that was all the help she gave.
View 8 RepliesWhy does it keep saying cannot connect to iTunes store after I enter my password? What do I need to do? Need 2 update my apps
Info:
iPhone 4, iOS 5.1.1
i have Nokia 1520 just i don't know some how my phone doesn't unlock itself after putting the correct password nothing show and u cant delete.other button like camera or volume or start button or to see notification all work but screen wont unlock.
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Info:
iPhone 4, iOS 5.1.1
Just got a Curve about 3 hours ago and I can't connect to my home wifi even with the correct password.
View 1 Replies View RelatedHow do you retrieve a password when your Ipod say's connect to ITunes, but when you go on ITunes it says to unlock password?
View 2 Replies View RelatedWhen I plug the iPhone into the computer, a message comes up saying it won't connect without putting the password into the phone but I can only make emergency calls on the iPhone without plugging it into iTunes!
Info:
iPhone 3G
I had to change my iTunes password and now my iMessage won't connect.
Info:
iPhone 6
I'm trying to get some apps but when i try to get in to apple store it says cant connect but I have an iPhone 5c!? even if I have full wifi it still says that it won't connect. Also I saw i had a missed FaceTime call and for some reason it needed my Apple ID password but I'm always in there and it never needs my password. So I type my password...... It doesn't work i do it again it doesn't work! So I reset my password, I type it.
iPhone 5c
How can i unlock my granddaughter's iphone that one of her friends changed the password on and locked it? the phone is saying connect to itunes.
Info:
iPhone 3G, Windows XP
I can't log in to app store with my correct password. It keeps saying that there is an unknown error and it still fails after i retried many times.
Info:
iPhone 4S, iOS 5.1.1
My iPod says 'iPod is disabled. connect to iTunes' but when i conncet to iTunes, it doesnt connect?
Info:
iPod touch (4th generation)
Why is my I'd being rejected when I have entered the correct password? I changed the password and it still rejected as entering an incorrect pwd.
View 4 Replies View RelatedI set my password to on as usual and when I went back into to sign in, it's telling me my password is wrong and now my phone is disabled. I can't reach customer care and can't get into my phone.
Info:
iPhone 4, iOS 5.1.1
My Apps icon on my iPhone 4 currently says I have 37 updates available. I am unable to update them individually OR all at once. After pressing the UPDATE button it asks for my account password like normal. I type it in correctly and it shifts back to the app icons, showing all of the apps with the update progess bar at the bottom of them. Then a popup appears saying: Sign in the the iTunes Store.
If you have an Apple ID sign in with it here, AOL members can sign in using their AOL username and password.
If I cancel nothing happens. If I hit BUY and type in my password again it just gives me the same error popup again.
However, if I try to download a new app from the app store using the same password it lets me. The new app downloads and installs just fine.
What is with this error message and what do I need to do to fix this? FYI I have no AOL account and have never had one in the past.
Info:
iPhone 4, iOS 5.1.1
I can't download nothin n my app r iTunes nor update anything without puttin this credit card info this is so a inconvenience for me
Info:
iPhone 4S, iOS 4, Credit card
I accidently typed in wrong password for my home network on my new iPhone. Now the network wont let me join. How can I type in correct password so that I can connect to wi-fi?
Info:
iPhone 4
Back in July I brought my girlfriend her first Blackberry, a Curve 8520. With this set-up she has a password lock for the screen, which works fine and she knows exactly what she's doing with. Then about four weeks down the line she tells me she woke up one morning, typed in her password but was told it was wrong and she had 9 attempts left. After looking more closely at it, it was actually asking for a device password - which neither my girlfriend nor me has ever set up on the Blackberry.After doing some research the first time, we tried everything - connecting it to device manager, inputting letters instead of numbers, etc. but eventually had to wipe the phone.So then after setting the phone up for a second time straight after, this morning she tells me the same thing has happened again and she's had to wipe her phone.
View 1 Replies View RelatedMy daughters phone has been locked due to incorrectly putting in the password too many times. Is there a way to reset this so that we can use the phione again? It is a Curve 8520
View 1 Replies View RelatedHow do you correct error 21 in iTunes when trying to restore your iPhone?
Info:
iPhone 4, iOS 5.0.1
I am having a connectivity issue with my iPhone 3GS. I have a Windows 7 PC (64bit). Just a few days ago my iPhone stopped connecting to my PC. I followed all the steps on the support page to reinstall itunes. It states that all instances of itunes, quicktime, etc... have to be uninstalled in order or may not solve the issue. It did not say anything about iCloud or Mobile Me... which are both on my computer. My question is... do I have to uninstall iCloud and Mobile Me as well? And, If I do will I have any issues with reinstalling iCloud and it syncing back up with my iPad and iPhone.
Info:
iPhone 3GS, iOS 5.1
I can't unlock my phone and I'm using the correct password. I'm at my final attempt to enter the password or ALL of my personal information will be lost!! I just got off of the phone with customer service and was told basically I'm going to lose all my business contacts & personal notes that I entered this morning during my morning meeting and that it's my fault because I didn't back it up! How the heck can I back up my device while during my company meeting? I'm the owner and I have many notes and etc on my device that I put there this morning! Now I lose money because I can't get my information. I'm so ticked off right now! Customer service wasn't helpful at all...he just blamed me for my problem! Never mind the fact that the darn phone keeps turning itself on and off randomly!
View 2 Replies View RelatedI'm locked out of my Blackberry again because it appears to be malfunctioning. When I type the password, it shows what I'm typing, instead of masking it with asterisks, and reverts to the alphabet unless I press Alt+ the key. Even when I carefully enter the correct password, it always says it's wrong. I have 2 or 3 tries left. Last time this happened a few months ago, it ended up wiping everything. I would like to avoid losing some valuable audio files that are stored only on the phone.
View 6 Replies View RelatedI forgot my BB in my backpocket and sat on it severally and found that the password had been attempted 6 times. It gave the instruction to type in "blackberry" and then the password which I did correctly, this is a password I have used since last month so I know I am not wrong. I have been unsuccessful in unlocking the phone but noticed the 4 digits entered now come up in readable characters on screen and not the usual asterix displayed when passwords/pins are entered.
View 9 Replies View RelatedWhen I click the unlock button at the top, the phone prompts me to input my password. Instead of showing the usual **** when I type in the letters though, it is showing the actual letters or numbers (if I click the Alt button) and says "incorrect password" - aaaargh! I'm now on attemtp 8 of 10 and daren't do any more.I've removed the battery for an hour in the hope of resetting it and unfortunately no change.
View 2 Replies View RelatedI make a password for my Encrypt back up in my Itunes but I forgot it. How I can rest the password?
Info:
iPhone 4
my name is Lisa and I have a bold 9000 I was recently trying to sync my phone to my computer by using the desktop manager... It prompted me for the blackberry password on my computer. I entered my CORRECT!!! Password numerous times until it said one last attempt or all memory will be erase.. Being that the CORRECT password was not working I went to the password options on my bold and disabled the password.. As I attempted this a prompt showed up and said type in "blackberry" so I did then it said type in password, I typed in the correct password once again then it started wiping my phone.This is extremely frustrating I have... Well had =[... A lot of stuff on my phone and now it is all gone! And to top it all off it will not start up again, it says "reload software:513"I don't understand why this happened and I found several other people on online forums who have had the same problem with no solution.Please help! Is my phone completely wiped out for good?
View 8 Replies View RelatedSo I uninstalled Whatsapp because it said the date and time of my blackberry are wrong. Then it said I have to restart my device, which I did. After the restart, I typed my correct password but then the screen is frozen. I restarted my device again, and it was still the same. But when I typed the wrong password, it responded and "wrong password" window appeared.And then, I saw this post http://supportforums.blackberry.com/t5/BlackBerry-Tour/Frozen-after-typing-correct-password-HELP/td-... and it said that I still can switch application by holding the blackberry button and switch between applications that is running on background. And I still can. But it is so annoying that I can't go to my home screen.
View 1 Replies View RelatedAny ideas before I do a hard reset?As of last night, my Blackberry isn't fully unlocking after I type my password. I type the correct password and hit enter, the password entry section turns dark (or it will stay on the "Enter Password screen" and appear to freeze). (If I type the wrong password it simply prompts me again, so i know I am typing the correct password). This is after multiple battery pulls.Sometimes after typing the correct password, I can hold down the blackberry button and it will bring up the box that lets me switch to BBM, the browser, the Home Screen, etc and I can "switch" to that program, but there is a sort of frozen shadow of the Enter Password box over what ever app I switch to and I can't use the trackball or keyboard in those apps.This "frozen box' is preventing me from using any application on my BB!I CAN receive calls. Barely. I can only make calls if I pull battery and DON'T unlock the phone and go to the Place Call option.I upgraded to OS 5 over a week ago and things were fine until last night. I can hear my BB when it receives messages (the tones work) or txt etc but can't read anything due to the lock up!The only suspect is Google Talk which I installed two days ago and seemed to be hogging resources and draining the battery, however the phone worked fine for about a day with it on. Perhaps Google Talk is launching at startup and hanging things up? I doubt it but this is full disclosure.I have also, pulled battery and removed the micro-sd card to see if that had any affect -- alas to no avail.One analogy I can think of is it as if the Windows Explorer is hung but everything else is working.
View 4 Replies View RelatedI've typed in the correct username and password but it still says im unable to log in. Now I can't change my email settings and update the apps. Don't know what to do...
View 6 Replies View RelatedActually this is my new torch 9860. I've created new blackberry account for It. After upgrading the new version of application world, I was unable to login to my blackberry Id account with the correct password. Even if you sent new app world upgrading with a bug free version, I still can't upgrade coz its required my blackberry id.
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