IPhone :: When Reinstalling ITunes To Correct 3gs Connectivity, Have To Uninstall ICloud Too
Apr 5, 2012
I am having a connectivity issue with my iPhone 3GS. I have a Windows 7 PC (64bit). Just a few days ago my iPhone stopped connecting to my PC. I followed all the steps on the support page to reinstall itunes. It states that all instances of itunes, quicktime, etc... have to be uninstalled in order or may not solve the issue. It did not say anything about iCloud or Mobile Me... which are both on my computer. My question is... do I have to uninstall iCloud and Mobile Me as well? And, If I do will I have any issues with reinstalling iCloud and it syncing back up with my iPad and iPhone.
Info:
iPhone 3GS, iOS 5.1
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Jun 20, 2012
I've typed my passwords in many times for both accounts. I can't get app's or anything.
Info:
iPhone 4, iOS 5.1.1
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Jul 4, 2012
I recently had to format my PC. Reinstalled itunes. Now how do I transfer all my contacts and music from my iphone to itunes?
Info:
iPhone 4S, iOS 5.1.1
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Apr 17, 2012
iTunes for Windows: Device Connectivity Tests?How do I fix this?
Info:
iPhone 4, Windows7
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May 9, 2012
How do you correct error 21 in iTunes when trying to restore your iPhone?
Info:
iPhone 4, iOS 5.0.1
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Jul 21, 2010
My mother has a 3GS. She keeps getting a message that says she cannot connect to iTunes. She is putting in the correct PW. She tried calling Apple, but they wanted to charge her for a phone call. She tried emailing them, but the response she got did not help her situation and the rep said it was outside of her area of expertise and that was all the help she gave.
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Jun 7, 2012
Why does it keep saying cannot connect to iTunes store after I enter my password? What do I need to do? Need 2 update my apps
Info:
iPhone 4, iOS 5.1.1
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May 5, 2012
My husband and i share an itunes acct. We like this so our phones can share the same purchased content. But when we synced with icloud all of our contacts merged. This is a big problem. How can we keep separate contacts?
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May 24, 2012
how do i share i tunes and i cloud with 2 iphones, like when i buy music it will go to my husbands phone or vice versa!
Info:
iPhone 4
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Jun 19, 2012
what's the difference between the Icloud and Itunes when installing back up???
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Apr 3, 2012
I have iPhone of the first generation and have recently bought a new 4S. How can I back up my old iPhone contacts to my PC and then transfer them to my new iPhone?
I obviously cannot use the iCloud with the old iPhone. I also do not want to sync the iPhone with iTunes in order to transfer the contacts to the PC since I am on a new laptop and the music on the iPhone will get deleted during sync with my new empty iTunes library. I am getting a similar message each time I want to transfer the contacts over to my computer via iTunes sync:
Info:
iPhone 4S, Windows 7
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May 22, 2012
I have two i phones one for my kids and one for me and we have one itunes/icloud account when we have i cloud on we lose our specific contact lists. can we not share i cloud?
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Dec 10, 2014
Currently I share my itunes login and icloud with my partner. Whoops. We want our own now.
Without worrying too much about music and apps, how can I start a new account for him while keeping his contacts and photos? He has an iphone 5
Info:
iPhone 4S, iOS 7.1.1
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May 8, 2012
I recently replaced my iPhone 3GS with a new iPhone 4S. The album art is fine when viewed via my iMac in iTunes, but when I sync an album to my phone, it gives it a random album cover from my library instead of the correct one. I go to iTunes and manually re-upload the album art but when I sync again it's still incorrect.
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Mar 17, 2012
I upgraded my 3Gs phone to a 4 while away on a trip. I synced with Icloud and have been happily using it. Just plugged it into my computer and am not sure what option (set up as new Iphone or Restore from back up) I need to choose and why.
Info:
iPhone 4, iOS 4.3.3
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Apr 26, 2012
I have an itunes match account which is currently uploading. It says that I can access the music by switching the on button in settings. I have two accounts with apple and have switched over to one and I think the phone is set for the account that does not have itunes match. Any ideas on how to rectify this so I can access my icloud library via itunes match.
Info:
iPhone 4, iOS 5.1
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Apr 27, 2012
How do you set up two different icloud accounts on the same itunes account?
Info:
iPhone 4S, iOS 5.1
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May 12, 2012
When I got the second iphone, I am facing so many problem with iphone such as face time is not working, icloud is not working, iphone is not synchronized with itune. I have create a new id. I have reset my phone 4 times. I have read many article in this forum. But everything doesn't work.
Info:
iPhone 4S, iOS 5.1.1
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Jun 14, 2012
I tried for the second time in as many months to sync my contacts via iCloud and still couldn't get it to work.
Info:
iPhone 4S, iOS 5.1.1, MacBook Pro 10.7.4
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Jun 20, 2012
How do I stop iCloud from syncing with iTunes for music. My storage is extremely low
Info:
iPhone 4S, iOS 5.1.1
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Jun 26, 2012
I accidentally deleted songs from my itunes but not from the cloud. Now, the songs are on my iphone 4S with the cloud logo next to them, but the original files no longer exist, so they just sit there. I have since rebought the album, and now the track listing has the unusable tracks and the purchased tracks. I want to get rid of the unusable tracks that I no longer have the original file for.
Info:
iPhone 4S, iOS 5.1.1
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Jul 3, 2012
I have the basic 5gb free storage from icloud. I stored my contacts on there and thats pretty much it. My iphone4 got lost so I got a new SIM card and put it into my fiancees old phone (also an iphone4). When i put in the new SIM, it downloaded all of my contacts to the phone immediately. But now, I need to plug into iTunes to get my apps and music. Only problem is, for some reason the last time iTunes did a sync it only copied 60 contacts into my MacBook Pro address book. HELP!!!
Info:
iPhone 4
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Aug 21, 2014
The wifi on my 4s just stopped working one day. i've tried to restore/ backup via Icloud and iTunes without success.
Info:
iPhone 4S, iOS 7.1.2
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Jun 24, 2014
My mother in law gave my son her iphone 4s, it is deactivated, however she left the password on it. My son tried entering random number (instead of asking what the code was), and now the iphone is locked with message "iphone is disabled connect to itunes". I've tried resetting and restarting the phone with no luck. It was never connected to itunes before. I've tried putting it in recovery mode whole connected to itunes, downloaded the updates, and all looks great, until i get a message that it can not finish as iphone is passlocked. I'm stuck in a never-ending loop. Also, tried find my phone from her ipad, but since it is a deactivated phone, it can not find it. Get message that it will erase when connected to internet-which we can't do since we can't get into any screen but the emergency call screen. Tried connecting to her wifi, as she had, but nothing. Can I fix it from home or must I drive all the way to the apple store?
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Jun 4, 2014
All music, I have bought beforehand from Itunes is shown with a cloud symbol so that I could download the music easely from itunes in the cloud again. I tried to load this music by connecting the iphone with my PC, but it is still shown with the cloud symbol. I am not using icloud!Â
It is too much music to download it this way (pushing the symbol on the phone).How can I bring my music to my Iphone again???
Info:
iPhone 4, iOS 7.1.1
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Jun 17, 2012
I had recently formatted my iphone with no itunes backup. I restored my data with icloud but all the pics didn't come back. Now when I tried to restore again, icloud deleted all my pics from the server too!! is there any way I can get them back??
Info:
iPhone 4, iOS 5.1.1
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Dec 1, 2014
so I recently by mistake deleted a bunch of photos off my camera roll on my iPhone 5C. I didn't back up anything on iCloud or iTunes, and I don't yet have iOS8, so I can't go to the recently deleted folder. I've googled it and downloaded three so-called recovery programs and they only recovered the photos I already had on my camera roll, so am I downloading the wrong programs? another way to recover these deleted photos.
Info:
iPhone 5c
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Jun 2, 2014
On my iphone I manually manage my music and home sharing is not activted on my phone. I had a hard time getting icloud songs off from there, but somehow after much trial and error I was able to get those songs off. However, I still have at least 10 random songs on my iphone that I have not intentionally put on there. There is no icloud icon next to those songs. The songs are not on my computer list of songs that are "on this iphone", but they are in my itunes library. I want those songs off! I've tried syncing and unsycing. I've tried unchecking the songs in my library. There still on there.
Info:
iPhone 5c, iOS 7.1.1
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May 27, 2012
I have struggled over this for days. I recently lost the internet provider on my old internet account which was my old Apple ID. I successfully changed my Apple ID in ITunes to a new permanent email address. I cannot change the settings on the App store or ICloud. The suggested solutions for this problem have not worked for me because there is no option for changing the old Apple ID. When you tap on it, it does not change. I have tried signing in with the Old Apple ID (the old email account) and it doesn't work either. I have synced my phone (and lost my contacts in the process but that was an entirely different headache!) to no avail.
Some of the solutions stated that I should go to the store and tap on the Apple ID and it would allow me to change...no such luck. Also when I tried Iforgot, it would only let me change my password which is not really any help because the problem is the Apple Id.
Info:
iPhone 4, Windows7
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Mar 16, 2012
I lost my phone and needed to get a replacement. When I did, I started the activation process, but never got prompted to restore from iCloud, just from my last backup in iTunes. I've run the restoration, and the backup was pretty out of date. Is there a way to restore the backup I'd set up in iCloud at this point?
Info:
iPhone 4S, iOS 5.1
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Jun 27, 2012
When setting up my new iPhone 4s, should I restore from icloud or itunes backup? Or set up as a new iPhone? The phone number is staying the same from my iPhone 4.
Info:
iPhone 4S
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