BB Torch :: Frozen On Reboot Screen?
Jun 7, 2011
I did an email update to my bb torch and now its stuck in reboot screen at about 90% i tried using my mac to restore a backup i have but as i cannot get access to m y phone i have not been able to update it.
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Nov 21, 2012
I installed and app called Dropbox, and it said it was installed, but the screen was frozen so I couldn't choose OK or Run, so after about half an hour I pulled the battery. Now it is hung up during the boot, with the progress bar about under the Y in Blackberry.
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Jan 11, 2012
I was having issues with my trackpad -- and this thread said to do a clean reload. So I did, and left it going overnight. When I came back to it in the morning, it said it couldn't connect to the device, and that it might require a password.
I don't have a password set, so I clicked retry. I got the same message an hour later. The progress bar looks like it has about 80% left to go.
The phone has been reset to factory defalt, so I'm worried I've lost all my files. I did a few backups before staring, but I have no idea how to restore it myself, and if I should interupt the process.
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Oct 29, 2011
i have a curve 8520 unlocked version.yesterday fone did reboot but after completion of rebooting it gets frozen and mobile screen does not proceed wat can i do to get my fone back in action
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Jun 25, 2014
How to resolve frozen screen issue if it's still frozen after being able to reboot?
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Jun 11, 2011
My daughter was downloading a new 'theme' from an APP. It asked her to reboot and she selected 'now'. She now has a box frozen at the front of her screen and even taking the battery out has no effect.
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Feb 12, 2010
I downloaded a facebook app upgrade and when it rebooted, my phone froze. I did a battery pull and then went to BBDM to see if I could do a "restore" from my computer, but it won't recognize the phone because it is in this frozen pattern. The screen sits in the white screen with timer mode and every 20 minutes or so, the screen goes black and tries to reset and gets stuck back in the white screen with timer mode. I backed my system up yesterday. Can I do a restore if it won't recognize my phone when I plug it in? Is there a hard reset that I can do?
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Dec 16, 2011
Droid RAZR - bought in November from Verizon store. Screen protectors and case are used; phone has experienced no trauma. While in Gmail today, the screen pixellated, became unresponsive, and now is inoperable. The screen appears as a mostly uniform field of slowly shifting color (pink, green) with a perhaps .75 inch bar of white on the bottom; see attached picture (it was hard to get a good shot because of the lighting). The phone still "works" internally - if you call it, it rings; the screen sleeps after an appropriate time and you can push the power button to bring it back; I hear the chime of emails and texts coming in. However, none of the menu/home/back buttons work, and touching the screen apparently does nothing. When I push the power button to "wake" the phone, the previously described white bar appears instantly, and the fuzzy colored remainder of the screen "develops" over about ten seconds.
I forced a reboot via the power button/volume trick, and heard the reboot process - but the same screen issue stayed throughout the reboot.I am at about 15% power; perhaps a complete shutdown forced by loss of battery power will eventually help. Plugging it in to a charger did not help.
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Nov 6, 2011
Blackberry torch is frozen at the startup screen. ...
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Sep 28, 2012
I am from South Africa using a 9810 on Mtn network with OS 7.1 . I took my contract out under my name and i gave the 9810 to the wife. The phone automatically asked her to update to os7.1 and the phone worked well for a month.
Eventually the phone started freezing where i can see my screen but i cant see beyond what my screen shows, my cursor works fine as if i scroll down and click it will randomely select the menu icon below or the BBm contact below.
I have done a battery pull not , eventually the wife got fed up and said we need to swop phones , so now i am using a 9810 that is useless if you ask me.
The otther problem i am having is when i switched devices my BB Id stayed on my old phone and her BBId stayed on the 9810 any way i can swop , i tried going into menu > device > BBID and edit it but it keeps telling me incorrect password. Also my e-mail is stuck on that device and her e-mail on my device.
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Oct 8, 2012
the email message screen stopped showing received or sent messages as of 9:44 Friday evening (48 hours ago) and the date bar on the email screen shows Jul 2, 2045. The time/date on device is correct.
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Mar 27, 2012
When i was checking my emails on my Blackberry Torch 9880 the screen froze. During this time i know i got a text message (heard the text alert sound). My Blackberry automatically reset itself and when it had rebooted i had lost the previous 2 days worth of messages...including the new text which i was unable to read.
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Sep 19, 2011
my phone froze on the reboot screen the other day and now its not turning on at all..i hooked it up to my computer to charge and i dont know what happened after that, it turned off and got as far as the reboot screen..
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May 25, 2011
I've had my Torch since early January, and there is no water or physical damage to it. Everything's been working spectacularly until today.This morning I changed the security settings for the AT&T Live TV app and the Pandora app. It then asked for a reboot, which I allowed. The phone turns off, back on to the reboot screen (with the BB logo and "BlackBerry") along with the reboot loading bar on the bottomThe thing is, the bar loads completely and that's it, it stays frozen there Nothing else loads. I took out the battery and retried. Several times. Now I am just letting it sit there, load bar completely loaded, having done nothing but be frozen for about an hour now.
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Aug 17, 2012
my blackberry froze so I tuck the battery out to do a reboot now its stuck on reboot 3/4 I have done EVERYTHING tried loading new os, I've whipped my phone put a new os.
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Sep 12, 2014
I have been trying, unsuccessfully to set up my email account on my iphone 5s. I think I have found a solution, but in the meantime, my phone is frozen in Settings. How do I reboot the phone?
Info:
iPhone 5s, iOS 7.1.1
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Feb 10, 2012
I can't get passed my reboot screen, I have tried taking out the battery many times, tried downloading the software update and also tried putting in the original software from AT&T and it still freezes on the reboot screen near the end. I downloaded a software called "blackberry Swiss army kit" and I still got nothing done. Everything installs but when it reboots its freezes at the same spot.
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Jan 7, 2011
I started the "critical update" that popped up on my phone earlier today at about 12pm via the Desktop Manager (up to date).. Now it's almost 4pm and I've spent 3 and a half hours waiting for progress, scared to "disconnect the device or interrupt the process" for fear of my phone becoming "unstable" as the update window stated.I have included an image to prove the time frame (backed up device at 11:50, still waiting at 3:40.)There has been no change since the reboot stage began, about 20 minutes into the update, which was surprisingly quick.My phone has restored to factory settings, and I'm scared to do anymore than look at it?
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May 25, 2011
my phone is the Blackberry Curve 8900 and i am on the o2 network.I recieved an upgrade message tonight from Blackberry App World for the newest version of the app.I downloaded and then let the phone reboot.Since then the load up screen gets about halfway then freezes.I have removed the battery and left for 10 mins but no luck.I left the phone to reboot for around an hour but no luck.I have also tried connecting it to the PC but it says the device is not recognised as it is rebooting?
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Nov 30, 2014
dynamic wallpapers on iPhone 6 Plus
Info:
iPhone 6 Plus, iOS 8.1.1, Silver 64 GB
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Jan 13, 2012
screen will work then not reboot it returns then stops
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May 24, 2015
I bought S6 edge a few days back, yesterday it prompted restarting the phone after turning on the virus protection after turning off it doesn't boot and is frozen on Samsung logo screen . Tired everything resetting it through ODIN but ever after rooting and resetting it still does not reboot.
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Jun 1, 2011
The word "large" is highlighted in yellow and frozen in the lower left hand of the screen. I have tried shutting it off several times. Not even a week old..
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Jan 18, 2012
Torch 9860. Used it for 3 days.. My torch can't switch on, because when I put in battery red light on the top is always on and don't turn off. So reboot don't start and not possible to reinstall OS.How to make the red light turn off and let torch reboot?
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May 28, 2012
My iPhone 4s screen has frozen with a extra large text/icons.... Can not make it normal size...
Info:
iPhone 4S, iOS 5.1.1
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May 23, 2012
It would seem that the ALT function is stuck because I can only access the numbers and not the letters on both the physical keyboard and the virtual keyboard.
I have reset the phone several times. Updated with the latest software, even reset to factory setting and still nothing. My phone is locked with a password so I can't even enter my PIN because it comprises of letters. My carrier can't do anything and my warranty has expired.
I have read some of the other similar problems and my phone has no case or cover on it. On top of it all, it is stuck in SOS mode so I don't even have a signal so I can't even receive phone calls.
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Dec 4, 2012
My phone has been frozen all day. The past couple of days it's been really slow, then today it just completely froze. I've tried battery pulling about 6 times.. same results. I don't know what to do. It won't connect to the desktop manager
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Jan 13, 2012
When I connected my blackberry to the desktop software, I noticed that there was an update from version 7.0 Bundle 1672 to 7.0 Bundle 2395. I selected Update and now the update appears to be frozen. however I am told that if i disconnect, it could render the device unusable. See screenshot.
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Apr 11, 2011
Woke up this morning to find my 9800 Torch had ran out of battery it was completely dead. When I tried to charge the phone the startup screen came up as normal but it froze when it got to a certain point, I took out the battery and replaced it after 30 seconds, the phone started to reboot and then froze at the same point.I have reinstalled the OS onto my device from Blackberry desktop and have tried this several times today but it is still freezing at the same point, after about 20-30 minutes of leaving the phone it eventually very slowly came on!t the moment my phone is completely useless to me as it has froze again.
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Sep 3, 2012
BB torch manual keyboard not working so cannot unlock. Also keeps switching off
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Jun 3, 2012
My Torch froze whilst updating software and is stuck on 14% and has been for the last 3 hours. I have taken the battery out a few times in the hope it would re start but it just goes straight back to the same page when it loads up.
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