BB Torch :: Red Light Doesn't Swich Off And Torch Can't Reboot

Jan 18, 2012

Torch 9860. Used it for 3 days.. My torch can't switch on, because when I put in battery red light on the top is always on and don't turn off. So reboot don't start and not possible to reinstall OS.How to make the red light turn off and let torch reboot?

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BB Torch :: Wont Reboot, Red Light On?

Jan 26, 2012

So my phone stared shutting itself off. It won't reboot. Instead of turning on, a red light comes on, stays on for a few seconds, and then shuts off. And the cycle repeats. It has been doing it for 8 hours today. It was doing it last night as well, I finally got it to turn on after 3 hours. But today it hasn't. I have tried connecting it to my computer. It says it can't connect because the battery is dead or it is resetting, which both are not true. I have tried pulling the battery numerous times, nothing helps. I took the matter to AT&T. They don't know what is going on either. The phone is about a year and 4 months old and its up to date.

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BB Torch :: OS 6.0.0.668 Update Reboot?

Jul 1, 2012

I connected my BB 9300 Curve to my PC earlier this morning and it told me about this 6.0.0.668 update. So I updated my BB to that version, but now if I want to reboot the phone it keeps showing the 'white screen of death' until I do a battery pull to successfully reboot the phone.

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BB Torch :: 2 (9810) Is Getting Reboot Again And Again

Jun 30, 2012

yesterday i tried to upgrade my whatsapp and after upgrading i restarted mt phoe ...but after that when it reaches 60-70 % of booting it gets restarted again...

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BB Torch :: 9800 3/4 Reboot Then Hangs?

Jul 9, 2012

I have tried soft reboot, double soft reboot, hard reboot (removal and replacement of battery for 10sec to 1hr). Due to the reboot can not connect to computer to assist. Removed the sim and memory card and attempted to reboot with no success.ttempt to reboot in safe-mode failed also. I can not shut down except to remove battery. I have tried being connected to the computer without the battery and then replacing the battery that did not work either. like this model it has all the features I need, I need to have it functional ASAP or I will will have to change the phone and the service provider. My company is not tolerant of companies that do not support their productsand provide service solutions in a timely manner.This problem started sometime around 7-3-2012 (this doesn't have anything to do with the 5000 Blackberry layoffs recently, does it?)

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BB Torch :: Stuck In A Reboot Loop?

Aug 17, 2012

I downloaded an app last night and as soon as it installed my phone started to reboot.Since then it has just been on a reboot loop. The white line gets nearly to the end then a red light comes on and it starts all over again. I have tried a soft re-start: alt shift del a battery pull (loads of times!) I have tried to log on to blackberry desktop manager and resettle whole phone but it tries to connect to the phone every time! I am stuck at what else to do

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BB Torch :: Froze On The Reboot Screen?

Sep 19, 2011

my phone froze on the reboot screen the other day and now its not turning on at all..i hooked it up to my computer to charge and i dont know what happened after that, it turned off and got as far as the reboot screen..

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BB Torch :: Frozen On Reboot Screen?

Jun 7, 2011

I did an email update to my bb torch and now its stuck in reboot screen at about 90% i tried using my mac to restore a backup i have but as i cannot get access to m y phone i have not been able to update it.

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BB Torch :: How To Reboot 9810 Without Remove

Sep 29, 2011

I want to reboot the device without remove the battery and reinsert it again.

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BB Torch :: Phone Won't Reboot After Installing New App?

Mar 8, 2012

Just installed the free app PAndas vs Ninjas and now my phone will not reboot . Goes half way thorigh the process then restarts. Ive removed the battery and reinserted it but no change.

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BB Torch :: 9800 Stuck On Reboot

Apr 22, 2012

I recently downloaded the new BBM app, and the icon disappeared from my phone.I tried rebooting several times, and it finally appeared, but it wasn't called BBM, rather net_rim_something.When I clicked on it, it said "missing resource files" and wouldn't load.I also noticed that my BBM connected apps (Facebook, etc) were not loading properly.So I backed up my BBM contacts, and deleted and re-installed, but there was no icon again.I checked this forum, and found a similar problem, and the solution was to check if the software needed updating, which would fix the problem.I checked on my Torch, and it said there was an update available, so I downloaded it. It downloaded fine, and then asked if I wanted to install it, and gave a warning message that it might take 2 hours or more.This was fine with me, as I was going to bed soon, and wouldn't be using it.Before I went to bed, I noticed that it was rebooting.I figured I would just leave it and go to bed.When I got up this morning, I noticed it was still rebooting.The white bar would go all the way across, then it would go to a white screen, go black again, and then start over.I checked the forums again, and found a similar issue, which said to pull the battery and replace it. Did so, and it didn't work.I have tried several times, and even left the battery out for 2 hours, in the vain hope this might work.I tried connecting to BlackBerry Desktop to do a restore, but it can't connect to the phone, because it is stuck in reboot.

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BB Torch :: 9850 Froze On Reboot?

Apr 29, 2010

Reboot froze last night, removed battery umteen times will not fix. BB RIM support spent 5 hrs today went to tier 2 and they could not get phone to load correctly. Reboot still freezes 3/4 of the way through.

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BB Torch :: Why 9800 Will Auto-reboot

Nov 10, 2011

i would like to ask why my torch 9800 will auto reboot?? it can auto reboot more than 3 times everyday.

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BB Torch :: Downloading App And Now It Is In A Reboot Loop?

May 14, 2012

I was downloading the Evernote app from the Appworld and as it was installing it started to reboot and now is in a reboot loop where it keeps rebooting non stop.

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BB Torch :: Device Will Not Reboot After App Upgrade

Jan 13, 2012

I upgraded my BB Appworld App on my Torch 9800, and when it told me that the device needed to be rebooted i selected reboot now, and the device will not reboot, it just starts and as the status bar creeps along it ultimately just goes back to attempting to reboot again. This goes on continuously. I have taken battery out and sd card and it still does the same thing.

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BB Torch :: Freezes On Reboot Screen?

May 25, 2011

I've had my Torch since early January, and there is no water or physical damage to it. Everything's been working spectacularly until today.This morning I changed the security settings for the AT&T Live TV app and the Pandora app. It then asked for a reboot, which I allowed. The phone turns off, back on to the reboot screen (with the BB logo and "BlackBerry") along with the reboot loading bar on the bottomThe thing is, the bar loads completely and that's it, it stays frozen there Nothing else loads. I took out the battery and retried. Several times. Now I am just letting it sit there, load bar completely loaded, having done nothing but be frozen for about an hour now.

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BB Torch :: Reboot After Install Application?

Feb 10, 2011

I have problem with my torch always reboot and can not enter to home screen after installed some application, i had read this problem caused by new version of bbm which connect to application and give solution to delete cod with connect to bbm such as.Common.cod, plugin.cod... I had tried it by is not work. I try to do factory reset.It works but will delete all my data excluding application. For sometimes it works but sometimes can not works and in the end i will wipe my torch and install new OS into my torch,<br><br> if there are best solutions.

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BB Torch :: 9800 Phone Wont Reboot?

Dec 26, 2011

When i take my battery out and put it back in the phone starts rebooting and then quits and a picture of a battery with an X through it appears on the screen???

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BB Torch :: 9810 Freezes On Reboot Screen Near End

Feb 10, 2012

I can't get passed my reboot screen, I have tried taking out the battery many times, tried downloading the software update and also tried putting in the original software from AT&T and it still freezes on the reboot screen near the end. I downloaded a software called "blackberry Swiss army kit" and I still got nothing done. Everything installs but when it reboots its freezes at the same spot.

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BB Torch :: Dead Zone Causes Required Reboot?

Jan 27, 2012

So everyday I go through a dead zone with my phone, and everytime I go through this dead zone, I have to reboot my phone after because it prevents me from being able to use the internet or bbm. In bbm it makes an eternal red clock (even after I fix it the messages I wrote before rebooting never send) and the internet will not load anything (nor facebook). So what I do everyday is pull out the battery to do a full reboot.

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BB Torch :: 9810 Will Not Reboot - App Error 200 With Little Box Saying Reset

Apr 30, 2012

I have a Torch 9810. It turned off by itself and now when I try to reboot it. I get a white screen that says App Error 200 with a little black box that says Reset in it. When I try to touch the word reset - nothing happens. If I press my pad the phone reboots and the same message appears. I am afraid that I will lose all my pictures and info that I have saved on the phone.

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BB Torch :: 9800 Stuck In Reboot Loop

Jan 2, 2012

My BB Torch 9800 is stuck in a reboot loop. I have tried reinstalling the OS using the AppLoader, tried simply hitting "Update" from my Desktop Manager, I have essentially tried everything I have found online about a "nuked or bricked BB". I have been working on this for days.The problem is that, because of the reboot loop, my phone will not stay connected to my computer long enough for anything to actually happen. I get the error message "Unable to maintain JVC connection" or something along the lines of "Your device is not connected, please reconnect, enter your password and continue".I have had this phone for a year and love it. I made an investment in a BB product and I expect it to last more than one year! If I need to take it in for service, so I simply return to the store where it was purchased?

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BB Torch :: 9860 Stuck In Reboot Cycle?

Feb 29, 2012

My phone is stuck in the reboot cycle, it reachs about 25% on the bar and starts the reboot all over again. I have pulled the battery, and tried to restart in the safe mode, neither option has worked.

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BB Torch :: Won't Connect On Reboot From Drive Update?

Feb 15, 2011

It says it should take up to half na hour but it's been an hour and a half and that bar isn't moving and I'm freaking annoyed! What do i do?

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BB Torch :: 9800 Keeps Attempting To Reboot Unsuccessful?

Mar 8, 2011

Out of no where, I noticed that my phone rebooted itself without me initiating a reboot. The progress bar makes it around 60% or so then the screen goes dark and starts the reboot process all over again. I might add, the phone was working fine all day today inside of my home with no water damaging environment

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BB Torch :: Wallpaper Always Resets To Default After Reboot

Oct 2, 2010

I have a Torch 9860 with the following versions:7.0 Bundle 1465 (v7.0.0.296, Platform 5.0.0.496)Branding Version:1.0.107.691yEverytime I reboot the phone, whether by battery pull, using reboot apps, or when App World says I need a restart after installing/deleting an app, the wallpaper changes back to the factory default.My personal wallpaper is in an SD card that I used on a Bold 9900. But this wallpaper reset never happened on the Bold.My phone is unlocked.I tried updating the software through OTA or with desktop manager, but I am told there are currently no updates available

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BB Torch :: 9800 Keeps Getting Halfway Through Reboot In A Loop

Mar 1, 2012

My bb torch 9800 keeps getting halfway through a reboot & then it starts to reboot again. I've tried connecting it to my laptop but it can't. Recognise it because it's not on. So then I try to update it & it gets to module 255 and then stops...

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BB Torch :: 9800 Won't Reboot - Goes Short Way Then Stops

Aug 20, 2012

I have tried several times to reboot my Torch and it won't reboot. I have removed the battery but the reboot only goes a short way then stops.

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BB Torch :: 9810 Won't Reboot - Loading Bar Gets Stuck

Mar 6, 2012

I have a BB Torch 9810. After updating the whatsapp app it rebooted and start working fine. After a couple of minutes it turned off and when I tried turning it back on with the power on bar it wouldn't turn on. So I pulled out the battery and when I put it back in the load bar would only go 3/4 of the way and get stuck there.. Is the phone dead? or is there any other way I could get the phone to reboot completely so I can use it??

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BB Torch :: Light Won't Go Off?

Oct 2, 2011

so i have no idea why but all the bottoms on the front of the phone stay on 24/7.... I've added a picture here to show you - I've tried everything i can't seem to fix this - as you can see the lights are always on... I've done the Battery pull, done a system wipe , it's never been dropped and it's not wet ( the sticker is white and not pink)... i bought this online..

the current OS and software is6.0 Bundle 2647 (v6.0.0.600, platform 6.6.0.223)

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BB Torch :: Frozen During Reboot Stage Of Software Update?

Jan 11, 2012

I was having issues with my trackpad -- and this thread said to do a clean reload. So I did, and left it going overnight. When I came back to it in the morning, it said it couldn't connect to the device, and that it might require a password.

I don't have a password set, so I clicked retry. I got the same message an hour later. The progress bar looks like it has about 80% left to go.

The phone has been reset to factory defalt, so I'm worried I've lost all my files. I did a few backups before staring, but I have no idea how to restore it myself, and if I should interupt the process.

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