BB Torch :: 9810 Won't Reboot - Loading Bar Gets Stuck
Mar 6, 2012
I have a BB Torch 9810. After updating the whatsapp app it rebooted and start working fine. After a couple of minutes it turned off and when I tried turning it back on with the power on bar it wouldn't turn on. So I pulled out the battery and when I put it back in the load bar would only go 3/4 of the way and get stuck there.. Is the phone dead? or is there any other way I could get the phone to reboot completely so I can use it??
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Apr 25, 2011
I turned off my blackberry this morning and then removed the battery, replaced the battery and the phone began to reboot. It has been stuck on the screen that says BlackBerry with the loading bar at the bottom about 3/4 of the way loaded for about 45 minutes. I tried rebooting it a few times at first but it kept stopping at the same point in the loading bar, about 3/4 of the way.
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Aug 18, 2012
I have a 9810 Torch, with enterprise email from my work. I have had the phone for about a year with no problems. Yesterday I noticed that I can't load any of my banking apps (td bank and boa) or any secure website for that matter. The connection just times out. Everything else seems to load fine. I have att, although I don't think it is the connection because everything else is loading fine.
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Jun 30, 2012
yesterday i tried to upgrade my whatsapp and after upgrading i restarted mt phoe ...but after that when it reaches 60-70 % of booting it gets restarted again...
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Sep 29, 2011
I want to reboot the device without remove the battery and reinsert it again.
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Feb 10, 2012
I can't get passed my reboot screen, I have tried taking out the battery many times, tried downloading the software update and also tried putting in the original software from AT&T and it still freezes on the reboot screen near the end. I downloaded a software called "blackberry Swiss army kit" and I still got nothing done. Everything installs but when it reboots its freezes at the same spot.
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Apr 30, 2012
I have a Torch 9810. It turned off by itself and now when I try to reboot it. I get a white screen that says App Error 200 with a little black box that says Reset in it. When I try to touch the word reset - nothing happens. If I press my pad the phone reboots and the same message appears. I am afraid that I will lose all my pictures and info that I have saved on the phone.
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Jul 24, 2012
I have tried updating my torch to os7.01 this morning and the update stops a 10% through overall backup, cannot do anything with my phone so now.
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Jul 15, 2011
I recently got a blackberry torch. I didn't have any problems with it at all until Wednesday and it's still being weird. I will click on something (a picture I want to look at BBM, Facebook, contacts list, etc) and it will go to the loading screen and stay there for a good two minutes - sometimes more every time. It makes it impossible for me to do anything. I tried deleting things that I didn't need, and I checked my memory.. it all seems fine. Like I said, it was always fine, I hadn't done a single thing different, and all of a sudden it started doing this.
I also thought it was because I need to do an update, and I checked and there are updates that need to be done, however I just moved and I cannot find the disc that I got when I got my phone anywhere.
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Dec 20, 2010
After i deleted an app called IM+ my phone rebooted and has been stuck on this black loading screen with the white lettering Blackberry logo and name. The status bar goes to the top...THEN IT REPEATS IN A NEVERENDING LOOP! Even when i start Blackberry Desktop it of course wont even connect to my device because it is not loaded.
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May 22, 2011
I had to restart my Torch 9800 after deleting an application. I pressed "Restart now", it went to the booting/start up screen with the BlackBerry logo and the loading bar at the bottom but then the loading bar froze at the very end.
I tried the ALT + right MAJ + DEL "soft reset" and the battery pull many times but the loading bar kept freezing at the same point everytime. I even removed the battery for a day but nothing changed.
The BlackBerry Desktop Software on my computer recognizes it as a Torch 9800 but is unable to connect to the terminal. I've seen on a forum that you can try to use AppLoader.exe to restore the OS. I'm not sure I did that right though but anyway AppLoader couldn't proceed the step of the connection to my terminal. It recognizes it, asks for the password but can't connect to it. It is kind of as soon as the loading bar freezes, AppLoader is unable to perform anything that could save my Torch.
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Oct 12, 2011
My torch 9810 hangs sometimes when a call doesn't go through and it gets stuck on disconnected. The only solution is a battery removal, it sucks.
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Aug 17, 2012
I downloaded an app last night and as soon as it installed my phone started to reboot.Since then it has just been on a reboot loop. The white line gets nearly to the end then a red light comes on and it starts all over again. I have tried a soft re-start: alt shift del a battery pull (loads of times!) I have tried to log on to blackberry desktop manager and resettle whole phone but it tries to connect to the phone every time! I am stuck at what else to do
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Apr 22, 2012
I recently downloaded the new BBM app, and the icon disappeared from my phone.I tried rebooting several times, and it finally appeared, but it wasn't called BBM, rather net_rim_something.When I clicked on it, it said "missing resource files" and wouldn't load.I also noticed that my BBM connected apps (Facebook, etc) were not loading properly.So I backed up my BBM contacts, and deleted and re-installed, but there was no icon again.I checked this forum, and found a similar problem, and the solution was to check if the software needed updating, which would fix the problem.I checked on my Torch, and it said there was an update available, so I downloaded it. It downloaded fine, and then asked if I wanted to install it, and gave a warning message that it might take 2 hours or more.This was fine with me, as I was going to bed soon, and wouldn't be using it.Before I went to bed, I noticed that it was rebooting.I figured I would just leave it and go to bed.When I got up this morning, I noticed it was still rebooting.The white bar would go all the way across, then it would go to a white screen, go black again, and then start over.I checked the forums again, and found a similar issue, which said to pull the battery and replace it. Did so, and it didn't work.I have tried several times, and even left the battery out for 2 hours, in the vain hope this might work.I tried connecting to BlackBerry Desktop to do a restore, but it can't connect to the phone, because it is stuck in reboot.
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Jan 2, 2012
My BB Torch 9800 is stuck in a reboot loop. I have tried reinstalling the OS using the AppLoader, tried simply hitting "Update" from my Desktop Manager, I have essentially tried everything I have found online about a "nuked or bricked BB". I have been working on this for days.The problem is that, because of the reboot loop, my phone will not stay connected to my computer long enough for anything to actually happen. I get the error message "Unable to maintain JVC connection" or something along the lines of "Your device is not connected, please reconnect, enter your password and continue".I have had this phone for a year and love it. I made an investment in a BB product and I expect it to last more than one year! If I need to take it in for service, so I simply return to the store where it was purchased?
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Feb 29, 2012
My phone is stuck in the reboot cycle, it reachs about 25% on the bar and starts the reboot all over again. I have pulled the battery, and tried to restart in the safe mode, neither option has worked.
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Dec 15, 2011
I was doing a regular update of the BB apps yesterday late evening, as per the notifications received by the App World. However, the phone shutdown suddenly, and it tried to reboot. It has since failed to boot up, and keeps on shutting down, while trying to reboot. The progress bar always reaches approx. 95%+, and then it starts again. I have already done Battery pull etc., and connected it with a charger - but so far no luck with it. Connected it to the laptop as well - but it does not recognize it either. I have a backup from a couple of weeks ago, so I am wondering, how I can reset the device and restore to an earlier backup? This is a month old Torch 9800 device.
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Feb 27, 2012
My Blackberry torch 9800 is stuck in a reboot loop tried all fixes nothing works, desk top manager wont fix, nor will a download of OS, sounds like a common problem
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Nov 12, 2012
I tried to update the Blackberry Apps store as notified on phone.Now phone is stuck in a reboot loop.I have tried pulling battery and connecting to computer, pulling SD card and sim.
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Jun 21, 2012
opying contacts from a Bold 9810 to another 9810.Using the BB Desktop Software I did a full backup of the device (which contained 400+ contacts), then did a full restore on a new 9810, but only 200 contacts were copied over.Next I tried to do a selective restore, but although the 400+ contacts were in the file, it was grayed out and could not be selected. How can I get all the contacts into the new 9810. (Side note: I was able to restore the 400+ contacts to a BB Bold).
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Apr 13, 2012
ok my tourch 9680 has just turned itself off completly and now resets over and over, the loading bar gets half way through loading then turns off and starts again,
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Jul 13, 2011
Starting of today when i reboot my bb, it freezes halfway on the loaidng bar. I've waited for several minnutes and even tried with different batteries, i've also tried with no sim and i have left the bb to rest with no battery on sim in it at all.
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Jun 15, 2012
I have a problem with my Curve 8520. This morning I received an update notification for the T Mobile app, so I upgraded in the usual way. The device then needed rebooting, so I clicked "Reboot now". The white bar that loads on the start up screen will not proceed further than about 3/4 of the way along. I have tried removing and reinserting the battery. I have tried holding the escape key while it loads up. I have also tried both of those while its plugged into the charger as well. Been trying for about 4 hours now to get the phone to restart, but with no success.
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Jan 18, 2010
How can I get the same effect as a battery pull with out actually doing it or loading an app? I have tried the QuickPull app and it IS NOT WORKING. I can get it to download but it wont run. I know there has to be some quick way to do it. I have an otterbox defender case on it and its a pain to take it off.
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Jul 11, 2011
Hoping someone can help me troubleshoot this issue. When I turn on my Blackberry (Bold 9700) you get the screen where it shows the whitebar where the phone is loading....I get about 3/4 of the way through and it just stales. I've tried taking out the battery for several minutes then putting everything back together with no luck....screen still only loads about 3/4 of the way.
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Jul 1, 2011
About a week ago I did a battery pull on my Curve, the phone "started up" but got stuck on the loading Bar about 70% into the process. My Desktop Manager does not recognize the phone, so unable to do a software update.
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May 25, 2012
My iphone is stuck on the loading screen.
Info:iPhone 4S, iOS 5
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Feb 11, 2010
have just updated firmware and it went well but it said there were nokia map updates which I also decided to install it was about complete when an error message came up stating USB connection lost now my phone is stuck on nokia loading screen with no hands and wont turn off Help!
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Jan 25, 2012
Was installing apps from the marketplace while listenting to music via Spotify, suddenly the phone froze and got stuck. after a few tries i managed to restart the phone by holding the powerbutton in for aproximately 10s. now its stuck on the Nokia screen, hard reset didnt work (holding down - vol.down, power and camera button) soft reset didnt work, obviously. what am I suppposed to do now? I only played with it for 30 mins then it died?
edit: it also seems, its not charging via the adapter that came with it? upon additional soft resets holding powerbutton in) it comes up with battery icon with one red brick, then it seems to restart and vibrate, before it gets stuck on nokia screen again. until i reboot it again. will let it stay on the nokia screen for the night, let's see what happens.
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Aug 2, 2010
Today i took ount my phones battery and placed it back in and the black black ground with "blackberry" cpomes out and it starts to load but the bar stops at about 70%.
i try taking out the battery couple of times and it still didnt work. Any ideas on how to fix it? Thanks youuuuu
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Mar 7, 2010
I've only had my bold a couple of months and all has been working great. However I've woken up this morning to find it has rebooted itself and it was stuck on the loading screen about 3/4 loaded. I've done a battery pull twice and it still gets stuck at the same place. Help!
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