BB Torch :: Stuck In A Reboot Loop?
Aug 17, 2012
I downloaded an app last night and as soon as it installed my phone started to reboot.Since then it has just been on a reboot loop. The white line gets nearly to the end then a red light comes on and it starts all over again. I have tried a soft re-start: alt shift del a battery pull (loads of times!) I have tried to log on to blackberry desktop manager and resettle whole phone but it tries to connect to the phone every time! I am stuck at what else to do
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Jan 2, 2012
My BB Torch 9800 is stuck in a reboot loop. I have tried reinstalling the OS using the AppLoader, tried simply hitting "Update" from my Desktop Manager, I have essentially tried everything I have found online about a "nuked or bricked BB". I have been working on this for days.The problem is that, because of the reboot loop, my phone will not stay connected to my computer long enough for anything to actually happen. I get the error message "Unable to maintain JVC connection" or something along the lines of "Your device is not connected, please reconnect, enter your password and continue".I have had this phone for a year and love it. I made an investment in a BB product and I expect it to last more than one year! If I need to take it in for service, so I simply return to the store where it was purchased?
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Dec 15, 2011
I was doing a regular update of the BB apps yesterday late evening, as per the notifications received by the App World. However, the phone shutdown suddenly, and it tried to reboot. It has since failed to boot up, and keeps on shutting down, while trying to reboot. The progress bar always reaches approx. 95%+, and then it starts again. I have already done Battery pull etc., and connected it with a charger - but so far no luck with it. Connected it to the laptop as well - but it does not recognize it either. I have a backup from a couple of weeks ago, so I am wondering, how I can reset the device and restore to an earlier backup? This is a month old Torch 9800 device.
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Feb 27, 2012
My Blackberry torch 9800 is stuck in a reboot loop tried all fixes nothing works, desk top manager wont fix, nor will a download of OS, sounds like a common problem
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Nov 12, 2012
I tried to update the Blackberry Apps store as notified on phone.Now phone is stuck in a reboot loop.I have tried pulling battery and connecting to computer, pulling SD card and sim.
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Feb 2, 2012
So earlier I was deleting some lock screen application and my blackberry was rebooting but then it got stuck on the reboot screen. So it reboots fully and then starts again. I've tried to connect it to the desktop manager and that didn't work so I took the battery out and tried the apploader but the app I wanted to delete was already gone but it kept rebooting.
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May 28, 2015
My battery ran out so I plugged my 1020 into a charger and it started turning on then showing the no battery icon then off then on again and now that I connected it to my pc all it does is show the nokia then turn off then show the nokia again. I somehow managed to turn it on but everything was laggy and slow so I turned it off again and back to square one...
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May 16, 2012
My iphone is stuck in reboot loop and wont connect to itunes. Stuck!
Info:
iPhone 4S, iOS 5.1.1
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Jul 27, 2011
Today I noticed my Defy screen was black, and it wasn't responding to power button presses, so I took the battery out and rebooted it. A few hours later it was black screen again, and I tried the same proceedure but watched it. Maybe 10 seconds after it finished booting, it rebooted and then gets stuck in a sequence of showing motorola logo and rebooting over and over. I've tried removing the battery again and it will boot once, then immediately reboot and get stuck in loop again.I have tried the following and the same result every time:boot w/o simboot w/o sdboot w/o sd or simboot with better signalI cannot do factory data reset as I do not have enough time before first reboot to get to it. Attempting to start any app before the first reboot just returns to the menu screen.
I attempted to do 'hard reset' as per these instructions: ttp://www.knowyourcell.com/motorola/motorola-defy/defy-uides/595986/how_to_hard_reset_the_motorola_defy.htmlHowever after motorola screen I get a warning icon with a droid similar to this image but without the menu. Attempting to tap anypart of the screen or press any button did not change this screen:ttp://farm5.static.flickr.com/4132/5194579958_880780d9e4.jpgThe phone has been running mostly okay for the 6 months or so that I have owned it. I say mostly because I upgraded to Froyo 2 months ago, and it was behaving badly (lagging badly) until factory data reset a month ago.
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Sep 27, 2011
My phone has been stuck in reboot loop for the last 2 days. I had powered it off on the plane and when i turn on...it keeps rebooting itself after the "Rethink Possible" screen ends. I let the battery drain and still after charging it keeps on rebooting. I am running the phone on "Safe Mode" and only able to run basic Android apps like Gmail, Phone, Gtalk, Camera, etc. All 3rd party apps in Safe mode do not work.
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Sep 6, 2011
I've had my Photon for two weeks now and love it, but I've noticed it tend to randomly reboot itself after being removed from a car charger. Now the phone boots until it gets into the android operating system, then resets itself. This makes me VERY nervous for two reasons. I don't want to be stuk with a hone that reboots constantly, and more importantly, I sell them and don't want to have to tell everyone I've sold to that I've made a mistake. Is there a fix for this other than a hard reset?
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May 3, 2010
My mom has literally had her BB 9700 for 2 weeks now and last night it just turned off and when she goes to turn it on it shows that it's turning on and shows the status bar only it doesn't go all the way and just turns right back on? I really don't feel like hassaling with t-mobile if there is another way to fix this!
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Apr 14, 2010
I am an IT technician, and we use BES at my company. I have been handed a phone by one of my fellow employees exhibiting the dreaded reboot cycle problem. Yes, I know there are lots of other threads on this, but some are dead ends and some just rehash the same old thing. I'm not certain, but I think this may be different and deserve its own thread. I am working with a BlackBerry Curve 8310 stuck in the known reboot loop. Black screen for 5 seconds, white screen with hourglass for 5 seconds, black screen for 5 seconds, rinse/lather/repeat.
I have tried:
01) Using BBSAK to wipe the device (without Desktop Manager open or running).
02) Using JL_Cmder to wipe the device (without Desktop Manager open or running).
03) Installing the BlackBerry Java Developer Kit and running the wipe variable command on JavaLoader.exe (without Desktop Manager open or running).
04) Deleting vendor.xml and running loader.exe with and without the /nojvm variable from /Program Files/Common Files/etc (without Desktop Manager open or running).
05) Using BlackBerry Desktop Manager to load the newest OS (hey, why not).
06) Tried every combination possible of booting the phone without the battery and inserting it at just the right time, over and over and over again, while all of the processes above attempt to run (BBSAK, JL_Cmder, Loader.exe, etc).
07) Doing all of the above on a Windows XP Professional PC instead of my Windows 7 Ultimate x86 PC.
08) Doing all of the above on a different BlackBerry Curve 8310 without a reboot problem (it works every time; wipe the OS, install the newest one, no issues at all, I'm very familiar with the process).
09) Trying all of the above using a completely different battery.
10) Trying all of the above with the SIM card removed (there is no media card, so no issues there).
As far as all of the documented steps to resolve this known issue, I've tried them all in every which way using every combination I could possibly imagine or invent on the fly, and I've made absolutely, positively no progress whatsoever. The BlackBerry Curve 8310 continues its auto-reboot-5-seconds-into-loading process, and it prevents any of the utilities above to communicate with the phone long enough to establish a handshake before it reboots again. It doesn't seem to matter when I insert the battery at all. The farthest I get is using the loader.exe method (step 04 above). Once it gets to the device initialization step, however, and I insert the battery back in, the reboots simply continue. I am at a loss, and I've done everything that I know to do or that I've learned to do via research on multiple messageboards. Aside from sending teh phone out for repair, what steps are there to take that I have not yet taken to fix this myself? Note that there is no report of the phone being dropped, jarred, or physically mishandled in any way. Nonetheless, could it be that this is not software-related, but hardware-related? What am I missing?
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Oct 29, 2015
I have a Z2 that got stuck in a reboot loop after attempting an update. I'd like to make sure I get a copy of my data before I hand it in to have it fixed.
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Jun 3, 2014
My iPhone is stuck in a guess what is just a reboot loop. It gets stuck on the apple logo for maybe 5 minutes then it goes to the spinning wheel for another 5 minutes ( wheel doesn't spin just stuck ) then goes back to the apple logo again. I've tried holding both the home and power button to reset it but all that does it restart the process. I've put in DFU mode to restore but my computer and a friends computer both won't recognize it ( also tried to cables ) so I can't restore it.
My iPhone is stuck in a guess what is just a reboot loop. It gets stuck on the apple logo for maybe 5 minutes then it goes to the spinning wheel for another 5 minutes ( wheel doesn't spin just stuck ) then goes back to the apple logo again. I've tried holding both the home and power button to reset it but all that does it restart the process. I've put in DFU mode to restore but my computer and a friends computer both won't recognize it ( also tried to cables ) so I can't restore it.
Info:
iPhone 5c, iOS 7
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Jul 26, 2010
I did some cydia updates, against my better judgement, it worked ok for a day or so then choked while txting. Its an unlocked 3g on ios3.0. I think it was mobile substrate, I ssh'd an older version, a deb file but no luck. Is a restore my only option? I have my old 3.0 ipsw.
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Apr 25, 2011
My Curve 8900 shut down over the weekend. It won't come back on. It goes off and when I press the power button, the red light comes one, the backlit screen with the hourglass comes on and then it goes off again. A little while later, it starts the cycle over again, backlit blank screen, hourglass spins, bb shuts off.
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May 14, 2012
I was downloading the Evernote app from the Appworld and as it was installing it started to reboot and now is in a reboot loop where it keeps rebooting non stop.
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Mar 1, 2012
My bb torch 9800 keeps getting halfway through a reboot & then it starts to reboot again. I've tried connecting it to my laptop but it can't. Recognise it because it's not on. So then I try to update it & it gets to module 255 and then stops...
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Jan 4, 2012
I tried to download 7digital and my phone is now in an endless restart loop and it will not load my phone! I even did a battery pull!
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Apr 22, 2012
I recently downloaded the new BBM app, and the icon disappeared from my phone.I tried rebooting several times, and it finally appeared, but it wasn't called BBM, rather net_rim_something.When I clicked on it, it said "missing resource files" and wouldn't load.I also noticed that my BBM connected apps (Facebook, etc) were not loading properly.So I backed up my BBM contacts, and deleted and re-installed, but there was no icon again.I checked this forum, and found a similar problem, and the solution was to check if the software needed updating, which would fix the problem.I checked on my Torch, and it said there was an update available, so I downloaded it. It downloaded fine, and then asked if I wanted to install it, and gave a warning message that it might take 2 hours or more.This was fine with me, as I was going to bed soon, and wouldn't be using it.Before I went to bed, I noticed that it was rebooting.I figured I would just leave it and go to bed.When I got up this morning, I noticed it was still rebooting.The white bar would go all the way across, then it would go to a white screen, go black again, and then start over.I checked the forums again, and found a similar issue, which said to pull the battery and replace it. Did so, and it didn't work.I have tried several times, and even left the battery out for 2 hours, in the vain hope this might work.I tried connecting to BlackBerry Desktop to do a restore, but it can't connect to the phone, because it is stuck in reboot.
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Feb 29, 2012
My phone is stuck in the reboot cycle, it reachs about 25% on the bar and starts the reboot all over again. I have pulled the battery, and tried to restart in the safe mode, neither option has worked.
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Mar 6, 2012
I have a BB Torch 9810. After updating the whatsapp app it rebooted and start working fine. After a couple of minutes it turned off and when I tried turning it back on with the power on bar it wouldn't turn on. So I pulled out the battery and when I put it back in the load bar would only go 3/4 of the way and get stuck there.. Is the phone dead? or is there any other way I could get the phone to reboot completely so I can use it??
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Nov 22, 2014
Like others, I tried the software update, and then my phone constantly got stuck at the four little circles at start up. I followed some instructions I found on AndroidPit:
1. From a powered off state, press the Power button to start your Nexus 5. When you see the Google logo press and hold the Volume Down key and release when the device vibrates.
2. Use the volume keys to highlight Recovery Menu and press the Power button to select. This will bring you to a screen with an Android on its back.
3. Hold the Volume Up key for 5 secs then release and a new menu will appear.
4. First off, you can use the volume keys to select Wipe Cache Partition. This will cause your phone to restart. once this is done, re-do the previous steps to get back to the same screen (the one that Wipe Cache Partition was on).
5. Highlight Wipe Data/Factory Reset and select using the Power key. Scroll down to Yes, Delete All Data and press the Power button again to select.
6. Your Nexus 5 will now wipe your data and reformat.
7. On the next screen hit the Power button to select Reboot System Now.
It has been 40 minutes now and it's stuck on 'Formatting /data'. Is this normal?
I've only had this phone for a couple of months and it was functioning perfectly until now I haven't rooted it or anything.
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Feb 15, 2014
I flash android 4.4 rom but haven't got into s-off,so I sucked in reboot loop and can't get into recovery. I tried boot boot.img at first my phone still in reboot loop and after a few times after boot boot.img I cant even selet item by volumn up or down in fastboot (the boot.img was selected from the rom :One_4.06.1540.2_odexed.zip which is the rom I trid to install )...
Here is my phone information:
***UNLOCKED***
M7CDUG PVT SHIP S-ON RH
HBOOT-2.26.0000
RADIO-U2.07.3501.14
OpenDSP-v31.120.274.0617
QSC-1237.20.28.0614
OS-2.17.1402.2
eMMC-boot 2048MB
Jun 21 2013,23:48:32.0
FASTBOOT USB
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Jun 3, 2014
My iPhone is stuck in a guess what is just a reboot loop. It gets stuck on the apple logo for maybe 5 minutes then it goes to the spinning wheel for another 5 minutes ( wheel doesn't spin just stuck ) then goes back to the apple logo again. I've tried holding both the home and power button to reset it but all that does it restart the process. I've put in DFU mode to restore but my computer and a friends computer both won't recognize it ( also tried to cables ) so I can't restore it. My iPhone is stuck in a guess what is just a reboot loop. It gets stuck on the apple logo for maybe 5 minutes then it goes to the spinning wheel for another 5 minutes ( wheel doesn't spin just stuck ) then goes back to the apple logo again. I've tried holding both the home and power button to reset it but all that does it restart the process. I've put in DFU mode to restore but my computer and a friends computer both won't recognize it ( also tried to cables ) so I can't restore it.iPhone is not jailbroke.
Info:
iPhone 5c, iOS 7
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Mar 17, 2010
I have a Nokia N96 with the latest version of software (which has been operating ok for now - and I think that the N96 has Symbian OS 2.3 or something?)
I installed a program on my phone and it warned that my memory was low --> "Memory low. Delete or move some data from c: Phone memory" so I uninstalled a 2mb theme.
I then installed a little divx player which I thought wouldn't be much but then I turned off my phone and on (the other program said that I had to reboot my phone) and then my phone would start up and it would start loading up but it would immediately display the "Memory low. Delete or move some data from c: Phone memory" error (while it was trying to autoload everything that autoloads on the phone).
When this error message comes up the only option is "Ok" but the OK button is non-responsive (we all know that these phones take a while to load up) and within a couple seconds (you can't push a button and get a single response out of the phone to even try sort the problem out) the phone switches off and then switches back on with the same error without being able to do anything about it - perpetual loop!
Because it is in this perpetual loop I tried pluggin in my cable to delete data off C: (anything I could possibly get to in time) but it doesn't pick it up in time!
So, I am stuck in this "Low memory loop" without being able to get out of it. I desperately need my phone, I was thinking there would be a soft-on startup (e.g. hold x and y buttons for example and switch on and it doesn't load up some autoload stuff?) but I couldn't find one after *extensive* googling and forum-browsing.
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Feb 27, 2015
my phone continuous reboot loop. This problem begins 00:00 hours, i don't know what to do
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Nov 5, 2015
Connected my S5 to charger and left the room, started hearing the Cricket Wireless theme a few minutes later, then again, then again. That was when I discovered I was caught in a reboot loop.
Phone model - Samsung-SM-G900AZ
Firmware version - G900AZTUU3BOG3
Carrier - Cricket Wireless
I've gone through most of the posts here regarding this and have at this point:
replace battery with spare (no change)
Recovery Mode - clear cache (no change)
Recovery mode - reset to factory, restore from Google backups (no change)
Recovery Mode - reset to factory, setup as new device (no change)
Disable Wifi - (no change)
Odin + reflash (no change)
Disable wifi (no change)
Disable wifi and LTE data - (no change)
I'm not really sure what to do at this point and am starting to wonder if this is a hardware issue, not software. This phone has never been rooted, and in fact is just under a month old (my previous, never had an issue with it S5 died a horrible death at 25mph from the hood of my car) so didn't even have all of the apps I normally use installed.
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Oct 10, 2011
I have a HTC Desire and it has started to shut down and going into a reboot loop when using the internet for long period or if I use the navigation app for 10/20 mins. It also seems to heat up and this is when it shuts down.
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Nov 19, 2012
I have read many ways to fix this problem but I can not find away to fix it using a Mac? I don't Have a PC so I am lost. My phone just stays on reboot loop
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