BB Curve :: 8900 Stuck In Reboot Loop - Backlit / Blank Screen And Hourglass
Apr 25, 2011
My Curve 8900 shut down over the weekend. It won't come back on. It goes off and when I press the power button, the red light comes one, the backlit screen with the hourglass comes on and then it goes off again. A little while later, it starts the cycle over again, backlit blank screen, hourglass spins, bb shuts off.
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Feb 2, 2012
So earlier I was deleting some lock screen application and my blackberry was rebooting but then it got stuck on the reboot screen. So it reboots fully and then starts again. I've tried to connect it to the desktop manager and that didn't work so I took the battery out and tried the apploader but the app I wanted to delete was already gone but it kept rebooting.
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Apr 14, 2010
I am an IT technician, and we use BES at my company. I have been handed a phone by one of my fellow employees exhibiting the dreaded reboot cycle problem. Yes, I know there are lots of other threads on this, but some are dead ends and some just rehash the same old thing. I'm not certain, but I think this may be different and deserve its own thread. I am working with a BlackBerry Curve 8310 stuck in the known reboot loop. Black screen for 5 seconds, white screen with hourglass for 5 seconds, black screen for 5 seconds, rinse/lather/repeat.
I have tried:
01) Using BBSAK to wipe the device (without Desktop Manager open or running).
02) Using JL_Cmder to wipe the device (without Desktop Manager open or running).
03) Installing the BlackBerry Java Developer Kit and running the wipe variable command on JavaLoader.exe (without Desktop Manager open or running).
04) Deleting vendor.xml and running loader.exe with and without the /nojvm variable from /Program Files/Common Files/etc (without Desktop Manager open or running).
05) Using BlackBerry Desktop Manager to load the newest OS (hey, why not).
06) Tried every combination possible of booting the phone without the battery and inserting it at just the right time, over and over and over again, while all of the processes above attempt to run (BBSAK, JL_Cmder, Loader.exe, etc).
07) Doing all of the above on a Windows XP Professional PC instead of my Windows 7 Ultimate x86 PC.
08) Doing all of the above on a different BlackBerry Curve 8310 without a reboot problem (it works every time; wipe the OS, install the newest one, no issues at all, I'm very familiar with the process).
09) Trying all of the above using a completely different battery.
10) Trying all of the above with the SIM card removed (there is no media card, so no issues there).
As far as all of the documented steps to resolve this known issue, I've tried them all in every which way using every combination I could possibly imagine or invent on the fly, and I've made absolutely, positively no progress whatsoever. The BlackBerry Curve 8310 continues its auto-reboot-5-seconds-into-loading process, and it prevents any of the utilities above to communicate with the phone long enough to establish a handshake before it reboots again. It doesn't seem to matter when I insert the battery at all. The farthest I get is using the loader.exe method (step 04 above). Once it gets to the device initialization step, however, and I insert the battery back in, the reboots simply continue. I am at a loss, and I've done everything that I know to do or that I've learned to do via research on multiple messageboards. Aside from sending teh phone out for repair, what steps are there to take that I have not yet taken to fix this myself? Note that there is no report of the phone being dropped, jarred, or physically mishandled in any way. Nonetheless, could it be that this is not software-related, but hardware-related? What am I missing?
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Aug 17, 2012
I downloaded an app last night and as soon as it installed my phone started to reboot.Since then it has just been on a reboot loop. The white line gets nearly to the end then a red light comes on and it starts all over again. I have tried a soft re-start: alt shift del a battery pull (loads of times!) I have tried to log on to blackberry desktop manager and resettle whole phone but it tries to connect to the phone every time! I am stuck at what else to do
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Jan 2, 2012
My BB Torch 9800 is stuck in a reboot loop. I have tried reinstalling the OS using the AppLoader, tried simply hitting "Update" from my Desktop Manager, I have essentially tried everything I have found online about a "nuked or bricked BB". I have been working on this for days.The problem is that, because of the reboot loop, my phone will not stay connected to my computer long enough for anything to actually happen. I get the error message "Unable to maintain JVC connection" or something along the lines of "Your device is not connected, please reconnect, enter your password and continue".I have had this phone for a year and love it. I made an investment in a BB product and I expect it to last more than one year! If I need to take it in for service, so I simply return to the store where it was purchased?
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May 28, 2015
My battery ran out so I plugged my 1020 into a charger and it started turning on then showing the no battery icon then off then on again and now that I connected it to my pc all it does is show the nokia then turn off then show the nokia again. I somehow managed to turn it on but everything was laggy and slow so I turned it off again and back to square one...
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May 16, 2012
My iphone is stuck in reboot loop and wont connect to itunes. Stuck!
Info:
iPhone 4S, iOS 5.1.1
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Jul 27, 2011
Today I noticed my Defy screen was black, and it wasn't responding to power button presses, so I took the battery out and rebooted it. A few hours later it was black screen again, and I tried the same proceedure but watched it. Maybe 10 seconds after it finished booting, it rebooted and then gets stuck in a sequence of showing motorola logo and rebooting over and over. I've tried removing the battery again and it will boot once, then immediately reboot and get stuck in loop again.I have tried the following and the same result every time:boot w/o simboot w/o sdboot w/o sd or simboot with better signalI cannot do factory data reset as I do not have enough time before first reboot to get to it. Attempting to start any app before the first reboot just returns to the menu screen.
I attempted to do 'hard reset' as per these instructions: ttp://www.knowyourcell.com/motorola/motorola-defy/defy-uides/595986/how_to_hard_reset_the_motorola_defy.htmlHowever after motorola screen I get a warning icon with a droid similar to this image but without the menu. Attempting to tap anypart of the screen or press any button did not change this screen:ttp://farm5.static.flickr.com/4132/5194579958_880780d9e4.jpgThe phone has been running mostly okay for the 6 months or so that I have owned it. I say mostly because I upgraded to Froyo 2 months ago, and it was behaving badly (lagging badly) until factory data reset a month ago.
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Sep 27, 2011
My phone has been stuck in reboot loop for the last 2 days. I had powered it off on the plane and when i turn on...it keeps rebooting itself after the "Rethink Possible" screen ends. I let the battery drain and still after charging it keeps on rebooting. I am running the phone on "Safe Mode" and only able to run basic Android apps like Gmail, Phone, Gtalk, Camera, etc. All 3rd party apps in Safe mode do not work.
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Sep 6, 2011
I've had my Photon for two weeks now and love it, but I've noticed it tend to randomly reboot itself after being removed from a car charger. Now the phone boots until it gets into the android operating system, then resets itself. This makes me VERY nervous for two reasons. I don't want to be stuk with a hone that reboots constantly, and more importantly, I sell them and don't want to have to tell everyone I've sold to that I've made a mistake. Is there a fix for this other than a hard reset?
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May 3, 2010
My mom has literally had her BB 9700 for 2 weeks now and last night it just turned off and when she goes to turn it on it shows that it's turning on and shows the status bar only it doesn't go all the way and just turns right back on? I really don't feel like hassaling with t-mobile if there is another way to fix this!
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Dec 15, 2011
I was doing a regular update of the BB apps yesterday late evening, as per the notifications received by the App World. However, the phone shutdown suddenly, and it tried to reboot. It has since failed to boot up, and keeps on shutting down, while trying to reboot. The progress bar always reaches approx. 95%+, and then it starts again. I have already done Battery pull etc., and connected it with a charger - but so far no luck with it. Connected it to the laptop as well - but it does not recognize it either. I have a backup from a couple of weeks ago, so I am wondering, how I can reset the device and restore to an earlier backup? This is a month old Torch 9800 device.
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Feb 27, 2012
My Blackberry torch 9800 is stuck in a reboot loop tried all fixes nothing works, desk top manager wont fix, nor will a download of OS, sounds like a common problem
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Nov 12, 2012
I tried to update the Blackberry Apps store as notified on phone.Now phone is stuck in a reboot loop.I have tried pulling battery and connecting to computer, pulling SD card and sim.
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Oct 29, 2015
I have a Z2 that got stuck in a reboot loop after attempting an update. I'd like to make sure I get a copy of my data before I hand it in to have it fixed.
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Jun 3, 2014
My iPhone is stuck in a guess what is just a reboot loop. It gets stuck on the apple logo for maybe 5 minutes then it goes to the spinning wheel for another 5 minutes ( wheel doesn't spin just stuck ) then goes back to the apple logo again. I've tried holding both the home and power button to reset it but all that does it restart the process. I've put in DFU mode to restore but my computer and a friends computer both won't recognize it ( also tried to cables ) so I can't restore it.
My iPhone is stuck in a guess what is just a reboot loop. It gets stuck on the apple logo for maybe 5 minutes then it goes to the spinning wheel for another 5 minutes ( wheel doesn't spin just stuck ) then goes back to the apple logo again. I've tried holding both the home and power button to reset it but all that does it restart the process. I've put in DFU mode to restore but my computer and a friends computer both won't recognize it ( also tried to cables ) so I can't restore it.
Info:
iPhone 5c, iOS 7
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Mar 1, 2011
I purchased my blackberry 8900 in December 2010 in a small island. I went back to jamaica two weeks after it went completely blank (Screen whites out). When its blank I cant do anything with it even after several battery pulls. Sometimes when i pull the battery it loads up and then goes back blank.
In order for it to come up I have to connect the charger and the screen stays on. (lol.i thought this was suppose to be a mobile phone) It cant stay up with out the charger being connected.I have no warranty on the phone.
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May 7, 2010
I understand lots of people have had the same problem, but I just cannot find a solution which works for my Blackberry 8520!It has a white screen showing nothing, it boots once you put the battery in, and the only way to power it off is to take out the battery, I think it also keeps rebooting.I have replaced the screen - still white screen.I have re-installed the OS - still white screen
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Jul 26, 2010
I did some cydia updates, against my better judgement, it worked ok for a day or so then choked while txting. Its an unlocked 3g on ios3.0. I think it was mobile substrate, I ssh'd an older version, a deb file but no luck. Is a restore my only option? I have my old 3.0 ipsw.
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Mar 4, 2010
I just got a BB 8900 and I love it, but there is something that annoys me. When I set my home screen picture and then reboot for whatever reason, the home screen wallpaper reverts back to the default. How do I prevent that from happening?
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Jan 28, 2012
was in the middle of updating my blackberry and it came up with a message saying it had failed, so I unplugged my phone and from then onwards it gets stuck on the reboot screen and I cannot use my phone. All that happens is that the white bar at the bottom (the one that shows how much longer the reboot is going to be) , when it gets to the end instead of starting up my phone it just stays like it and nothing happens for a while. Then a white screen comes up and says " app error 200 "
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Dec 16, 2011
i restarted my phone by alt-shift-del and my phone is now stuck on the reboot screen,the bar under the blackberry logo fully loads, stays like that for 5-10 minutes then restarts and loads all over again, no error message pops up no white screen just the logo and the bar constantly resetting?
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Mar 28, 2010
I have a big problem on my blackberry. My battery died last night. i went to charge it this morning and about half an hour later i turned my phone on. It got past the loading page and got stuck on the Tmobile startup screen. I cannot see my main home screen and pressing any of the buttons does not work either. Yet i can hear text messsages coming to my phone but cannot see them. Before the Tmobile startup screen a message appears saying 'media card inserted.' I took it out and it said 'media card removed.' I have restarted my blackberry by taking the battery out many times now it is not loading to the homepage.
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Jul 14, 2011
I was taking a picture and the screen went totally white. I've tried pulling the battery twice and the blackberry reboot bar runs all the way through and it goes to a white screen again. I can't get it to do anything. I've never had this happen before.
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Jul 5, 2011
Just purchased a used Curve 8530. Previous owner could not remember the password so after going through the process of too many tries and a wipe of the system, the phone now will not boot up. Get an hour glass and then a quick screen flash before it starts the same routine. When I try to connect to Desktop Manager it keeps connecting and dropping so I am unable to reload software.
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May 14, 2012
Well as i said i have a curve 9380 which for the last 2 days has been in a reboot loop. The only was that it stops is if i turn mobile network off, once back on and a network is found it tries to connect and reboots. I've reloaded the os including a wipe and factory restore with bbsak. But nothing works.
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Jul 28, 2010
I tried plugging it into a wall charger for a day, i tried leaving it unplugged for a day, i tried leaving it plugged into the wall without the battery in for a day. I do not think it is the battery or charging related. Oh, and i have 2 batteries, neither let it boot.
So, i tried all the suggestions about App loader. The PIN is not recognized UNLESS, i plug it in without a battery (after i see the charging icon with red X on the screen). If i try to continue, nothing happens until i put in the battery, which immediately removes my PIN to PIN Unknown or whatever. So, it will continue and loader will freeze at step 2, device initialization.
Anyone had this exact issue or know how to get passed this point?
For reference, i never dropped it or damaged it. Actually i haven;t been using this phone, i decided to update it, all went well. Took the battery out and left it for a couple weeks. Went back to use it and this is what i got. Oh, and I tried JL_CMNDR and nothing happens.
Like i said, no error screen, i get a red LED, it attempts to boot up, but it barely moves and then I get black screen and red LED again and it just loops this process.
* I do have the extra ATT Insurance. However, I've had it for 1.5 years and it has been externally modded to ****. I could easily change it back to stock parts, but the "sticker" is gone. 1. Would ATT let me exchange it? 2. Does it have all my info on it?
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May 9, 2012
Is my i Phone boken. The screen is blank and does not emerge when I reboot.
Info:
iPhone 4
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Apr 24, 2010
Background: bought a new phone and received it Friday, activated it no problem. Tried using the BDM to "switch devices" and it was LOADS of problems installed the newest one. THOUGHT I finally was able to transfer all the info to my new phone, but here's where the real problem starts Okay, when it starts to reboot, that progress bar fills ALLLL the way up, sits there for like 2 minutes, and then restarts AGAIN with the little red light, the progress bar fills ALLLL the way up, sits there for like 2 minutes, and then restarts YET AGAIN and it's been doing this for the last 10 hours! I have removed the battery and media card and EVERYTHING, left it out for like 10 minutes, reinserted the media card and battery and it just keeps doing this. If I try to connect it to the computer, the computer won't recognize it and the BDM says, "Blackberry Desktop Manager cannot communicate with the connected blackberry device. If the device is rebooting or has a dead battery, click Retry to attempt to reconnect once the device reboots. Otherwise you might need to update the blackberrry device software to correct the problem"How in the world am i supposed to update the software on the device if i can't stop it from rebooting?
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Mar 7, 2011
Issue is that the phone will get in a mode sometimes where it just continues to reboot. It gets to a point that I can use the phone, but within a few minutes, it crashes and boots up again. Usually pulling the battery fixes it, but not always. A similar issue is the screen going blank. Not sure it's crashed or just a video issue, but the only way to get it back on is to pull the batteryAlso, as the unit is stuck at 2.1 for ever, so can not use the memory card to install apps, and can't uninstall the old apps, is there a recommended minimum of available phone memory? That is, for example, always make sure you have at least 35MB. Any more than 50MB won't make a difference to performance or stability
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May 15, 2012
have an old blackberry curve that has an almost constant spinning hourglass an any screen i am in. it is like it is doing a mini reboot, as it there is a pause if i try to open mail, but then it catches up. sometimes i have to pull the battery and reboot that way.
no software updates available, new radio shack battery, trackball brought back to life 7 or 8 times & still working.
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