BB Curve :: It Gets Stuck On Reboot Screen
Jan 28, 2012
was in the middle of updating my blackberry and it came up with a message saying it had failed, so I unplugged my phone and from then onwards it gets stuck on the reboot screen and I cannot use my phone. All that happens is that the white bar at the bottom (the one that shows how much longer the reboot is going to be) , when it gets to the end instead of starting up my phone it just stays like it and nothing happens for a while. Then a white screen comes up and says " app error 200 "
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Dec 16, 2011
i restarted my phone by alt-shift-del and my phone is now stuck on the reboot screen,the bar under the blackberry logo fully loads, stays like that for 5-10 minutes then restarts and loads all over again, no error message pops up no white screen just the logo and the bar constantly resetting?
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Apr 25, 2011
My Curve 8900 shut down over the weekend. It won't come back on. It goes off and when I press the power button, the red light comes one, the backlit screen with the hourglass comes on and then it goes off again. A little while later, it starts the cycle over again, backlit blank screen, hourglass spins, bb shuts off.
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Dec 30, 2011
i reloaded my blackberry 9700 but it is stuck on the reboot screen where it says blackberry with the unfinished booting line and a distorted screen
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Sep 21, 2015
I just tried rooting my phone after a YouTube tutorial and i tried turning the phone on and it is stuck on the Samsung logo and I'm afraid i killed my phone what do I do?
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Dec 7, 2014
My iPhone 5s will not respond. i was in the middle of doing a system settings restore when it became stuck on the load screen. now when i manually shut it down it wants to turn back on and still be stuck on the load screen and the bar will not fill up at all... if i call apple will they fix this over the phone or will they tell me to get lost since i purchased the phone second hand a few months back?... I love the phone i just want to forget this whole restore thing didn't happen
Info:
iPhone 5s, iOS 8.1.1
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Jun 14, 2011
I have a curve 8530. This morning it updated an app and went to reboot and now it's stuck rebooting 2/3 of the way.
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Feb 2, 2012
So earlier I was deleting some lock screen application and my blackberry was rebooting but then it got stuck on the reboot screen. So it reboots fully and then starts again. I've tried to connect it to the desktop manager and that didn't work so I took the battery out and tried the apploader but the app I wanted to delete was already gone but it kept rebooting.
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May 11, 2011
Recently I updated my BBM app, and my phone got stuck in a reboot cycle, I was able to solve that problem when I installed the Desktop Manager, and all was well. However, about a week after I fixed my phone, my regular text messaging started acting up. It first started where I would have one person's entire conversation copied in my main messages. Now it's just getting worse. For instance, I texted my mom, and on my main messaging screen under today, there's are about 15 copies of the same conversation. It does this with EVERY SINGLE CONVERSATION I HAVE. Then, it starts to not even show up in my main messaging, and the only way I can receive my texts are if I go through the notifications button. It's not that my texting doesn't work, it's just that all of this is EXTREMELY annoying, and difficult to deal with.
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Apr 25, 2011
I turned off my blackberry this morning and then removed the battery, replaced the battery and the phone began to reboot. It has been stuck on the screen that says BlackBerry with the loading bar at the bottom about 3/4 of the way loaded for about 45 minutes. I tried rebooting it a few times at first but it kept stopping at the same point in the loading bar, about 3/4 of the way.
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Aug 10, 2012
my 8520 is stuck in reboot mode and keeps restarting everytime the white bar gets to about 5 seconds into it what should i do?
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Aug 9, 2011
My phone is on this weird state now that it freezes and nothing happens, not even the little watch comes out and so I have to reboot it. But when I do, I have to use it non stop doing whatever for about 3 hours or so, not being able to leave it alone because if I do, even for a minute it will freeze all over again and the process will start over.But also, sometimes when I reboot it, it doesn't being to reboot. It just stays with the screen shut off and eventually the little red light would turn on and off but nothing else will happen. I left it in that state for about 10 hours and nothing.Right now it has been frozen for almost an hour, Ive had to reboot it about 25times today and I´m beginning to give up and getting scared for my phone.
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Apr 14, 2010
I am an IT technician, and we use BES at my company. I have been handed a phone by one of my fellow employees exhibiting the dreaded reboot cycle problem. Yes, I know there are lots of other threads on this, but some are dead ends and some just rehash the same old thing. I'm not certain, but I think this may be different and deserve its own thread. I am working with a BlackBerry Curve 8310 stuck in the known reboot loop. Black screen for 5 seconds, white screen with hourglass for 5 seconds, black screen for 5 seconds, rinse/lather/repeat.
I have tried:
01) Using BBSAK to wipe the device (without Desktop Manager open or running).
02) Using JL_Cmder to wipe the device (without Desktop Manager open or running).
03) Installing the BlackBerry Java Developer Kit and running the wipe variable command on JavaLoader.exe (without Desktop Manager open or running).
04) Deleting vendor.xml and running loader.exe with and without the /nojvm variable from /Program Files/Common Files/etc (without Desktop Manager open or running).
05) Using BlackBerry Desktop Manager to load the newest OS (hey, why not).
06) Tried every combination possible of booting the phone without the battery and inserting it at just the right time, over and over and over again, while all of the processes above attempt to run (BBSAK, JL_Cmder, Loader.exe, etc).
07) Doing all of the above on a Windows XP Professional PC instead of my Windows 7 Ultimate x86 PC.
08) Doing all of the above on a different BlackBerry Curve 8310 without a reboot problem (it works every time; wipe the OS, install the newest one, no issues at all, I'm very familiar with the process).
09) Trying all of the above using a completely different battery.
10) Trying all of the above with the SIM card removed (there is no media card, so no issues there).
As far as all of the documented steps to resolve this known issue, I've tried them all in every which way using every combination I could possibly imagine or invent on the fly, and I've made absolutely, positively no progress whatsoever. The BlackBerry Curve 8310 continues its auto-reboot-5-seconds-into-loading process, and it prevents any of the utilities above to communicate with the phone long enough to establish a handshake before it reboots again. It doesn't seem to matter when I insert the battery at all. The farthest I get is using the loader.exe method (step 04 above). Once it gets to the device initialization step, however, and I insert the battery back in, the reboots simply continue. I am at a loss, and I've done everything that I know to do or that I've learned to do via research on multiple messageboards. Aside from sending teh phone out for repair, what steps are there to take that I have not yet taken to fix this myself? Note that there is no report of the phone being dropped, jarred, or physically mishandled in any way. Nonetheless, could it be that this is not software-related, but hardware-related? What am I missing?
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Jun 28, 2012
I've been trying to reboot my blackberry curve for almost 2 hours now!
I've read various topics and threads and even tried safe mode to no avail. I'm stuck on the reboot screen with the white progress bar around 70%
I've not loafded any new apps, I was rebooting after dropping the phone - however i've done this many times before and never had this issue.
I've tried hooking up to my laptop but I've never used it to sync or back up before and because the device isn't actually on it wasn't finding it.
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May 7, 2010
I understand lots of people have had the same problem, but I just cannot find a solution which works for my Blackberry 8520!It has a white screen showing nothing, it boots once you put the battery in, and the only way to power it off is to take out the battery, I think it also keeps rebooting.I have replaced the screen - still white screen.I have re-installed the OS - still white screen
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Oct 29, 2011
i have a curve 8520 unlocked version.yesterday fone did reboot but after completion of rebooting it gets frozen and mobile screen does not proceed wat can i do to get my fone back in action
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Mar 4, 2010
I just got a BB 8900 and I love it, but there is something that annoys me. When I set my home screen picture and then reboot for whatever reason, the home screen wallpaper reverts back to the default. How do I prevent that from happening?
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Aug 22, 2012
Whenever I try to reset my blackberry it will freeze at 75% and the screen will go off and it will do it all over again, when I connect my bb to desktop software it will come up with a message saying the device software needs updating during the update it says "reconnecting to JVM" and the desktop software will disconnect my blackberry is there anyway to stop this from happening.
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May 23, 2012
Because my first Blackberry Curve 8530 would not go passed the reboot screen, they sent me another one, once I connected it to my Blackberry Desktop Software in order to add my contacts and other backup information, it caused my Blackberry to shut down and now it will not go pass the reboot screen. It will finish, but then it will turn off and the process starts all over again.
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Mar 14, 2012
My blackberry curve will power on and boot but as soon as it gets to the main screen, it locks. If I hit any button, the screen goes black and I am not able to do anything. I have removed the battery several times. It comes up with a meeting reminder and as soon as I try to get rid of it everything is locked....
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Apr 15, 2011
I tried installing an app and after installation, I was asked to reboot my bb. After the reboot, the error message Reload Software 552 came up on my screen. I don't have the box of the bb any more and I had never backed it up on the PC. I have tried all the solutions I found but to no avail.
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Jul 5, 2012
start with i have
curve 9300
with three mobile
free space 69148472
version "6.0 bundle 1879"
platform "6.6.0.124
problem is itermitent as in doesnt happen 100% everytime but when it happens it happens frequently and repeatedly
i can be using my phone and when i recieve a call or text it will freeze the screen will go completly white the red light on the front of the device will show then it will reboot it self this also happens when trying to open messages and emails and even when scrolling up and down the apps.
i have wiped my device with the blackberry software and reloaded it several times with different software bundles and each time the problem reacures even if i dont restore my personal settings and i have also removed the memory card.
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Aug 9, 2011
I was in the wifi manager, intending to search for wifi in the area, when an error message flashed up (I didn't get time to read it all although it said reset? at the end). Then my phone went to a white screen with the timer clock on it and it has been like that since (about 6 hours). I tried taking the battery out, and the battery and the SIM card - leaving both out for 2 hours, but as soon as I put the battery back in the timer clock screen came back.
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Jun 11, 2011
My daughter was downloading a new 'theme' from an APP. It asked her to reboot and she selected 'now'. She now has a box frozen at the front of her screen and even taking the battery out has no effect.
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Aug 19, 2010
about a week ago my bb was dropped into a cup of tea (which had sugar and milk in) and i quickly took out the battery and stuck it in a bowl of uncooked rice for a few days. It was working about 2 days ago, except the keyboard was sticky so I turned it off and got some isopropyl alcohol cleaner and followed some instructions on how to open it all up and clean it which i did. Before i cleaned it i turned it on and the loading screen came up, only it gets to about 5 or 10 percent then restarts itself which it then proceeds to do over and over. I have looked into this problem and it seems i need to reinstall the os?
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Dec 29, 2011
Was chatting on my bold 9900 when all of a sudden it just reboots automatically. It stuck at around 80% of reboot on the screen and has not moved. Took the batteries and SIM out, in beginning it was rebooting fine but again stops at the same spot (at around 80%) and has not moved. What should I do?
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Aug 17, 2012
I downloaded an app last night and as soon as it installed my phone started to reboot.Since then it has just been on a reboot loop. The white line gets nearly to the end then a red light comes on and it starts all over again. I have tried a soft re-start: alt shift del a battery pull (loads of times!) I have tried to log on to blackberry desktop manager and resettle whole phone but it tries to connect to the phone every time! I am stuck at what else to do
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Apr 22, 2012
I recently downloaded the new BBM app, and the icon disappeared from my phone.I tried rebooting several times, and it finally appeared, but it wasn't called BBM, rather net_rim_something.When I clicked on it, it said "missing resource files" and wouldn't load.I also noticed that my BBM connected apps (Facebook, etc) were not loading properly.So I backed up my BBM contacts, and deleted and re-installed, but there was no icon again.I checked this forum, and found a similar problem, and the solution was to check if the software needed updating, which would fix the problem.I checked on my Torch, and it said there was an update available, so I downloaded it. It downloaded fine, and then asked if I wanted to install it, and gave a warning message that it might take 2 hours or more.This was fine with me, as I was going to bed soon, and wouldn't be using it.Before I went to bed, I noticed that it was rebooting.I figured I would just leave it and go to bed.When I got up this morning, I noticed it was still rebooting.The white bar would go all the way across, then it would go to a white screen, go black again, and then start over.I checked the forums again, and found a similar issue, which said to pull the battery and replace it. Did so, and it didn't work.I have tried several times, and even left the battery out for 2 hours, in the vain hope this might work.I tried connecting to BlackBerry Desktop to do a restore, but it can't connect to the phone, because it is stuck in reboot.
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Aug 5, 2012
My Blackberry 9780 Bold got really wet this afternoon because I was walking in the rain. Now when i start it, it will reboot to about 10% and than start to reboot again, and again. It's stuck in a cycle of reboots. I tried connecting my blackberry whit my pc but the pc couldn't find the blackberry. I had a brand new battery laying around so I put that in but it did nothing.
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Jan 2, 2012
My BB Torch 9800 is stuck in a reboot loop. I have tried reinstalling the OS using the AppLoader, tried simply hitting "Update" from my Desktop Manager, I have essentially tried everything I have found online about a "nuked or bricked BB". I have been working on this for days.The problem is that, because of the reboot loop, my phone will not stay connected to my computer long enough for anything to actually happen. I get the error message "Unable to maintain JVC connection" or something along the lines of "Your device is not connected, please reconnect, enter your password and continue".I have had this phone for a year and love it. I made an investment in a BB product and I expect it to last more than one year! If I need to take it in for service, so I simply return to the store where it was purchased?
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Feb 29, 2012
My phone is stuck in the reboot cycle, it reachs about 25% on the bar and starts the reboot all over again. I have pulled the battery, and tried to restart in the safe mode, neither option has worked.
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