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BB Torch :: 9800 Stuck On Loading Screen?


I had to restart my Torch 9800 after deleting an application. I pressed "Restart now", it went to the booting/start up screen with the BlackBerry logo and the loading bar at the bottom but then the loading bar froze at the very end.

I tried the ALT + right MAJ + DEL "soft reset" and the battery pull many times but the loading bar kept freezing at the same point everytime. I even removed the battery for a day but nothing changed.

The BlackBerry Desktop Software on my computer recognizes it as a Torch 9800 but is unable to connect to the terminal. I've seen on a forum that you can try to use AppLoader.exe to restore the OS. I'm not sure I did that right though but anyway AppLoader couldn't proceed the step of the connection to my terminal. It recognizes it, asks for the password but can't connect to it. It is kind of as soon as the loading bar freezes, AppLoader is unable to perform anything that could save my Torch.


View 9 Replies (Posted: May 22, 2011)

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