Google Nexus 5 :: Unable To Boot - Stuck At Colored Dots Loading Screen Then Shut Off
Sep 18, 2015
After fully charging the phone yesterday, when I went out to get food, my phone shut down along the way and being unable to boot. My phone is running on stock 5.0 with no mods
At first, I was able to get to the colored dots loading screen but it would always get stuck there and shut off. Then I keep trying to restart it up and it got worse and worse, now I'm always stuck at the GOOGLE screen. I'm not sure if this is a boot loop issue as it just gets stuck at GOOGLE screen. I tried the recovery mode cache wipe and it gets stuck at the GOOGLE screen in the middle of the wipe.
So this morning, after fiddling around the power buttons some more, I am able to get the battery logo while charging, though it is weird that it shows 100% then completely drained the next minute or so. I try to load into the recovery mode again and this is what I see at the bottom
E: failed to mount /cache (invalid argument)
E: Can't mount /cache/recovery/log
E: Can't open /cache/recovery/log
E: failed to mount /cache (invalid argument)
E: Can't mount /cache/recovery/log
E: Can't open /cache/recovery/log
E: failed to mount /cache (invalid argument)
E: Can't mount /cache/recovery/log
E: Can't open /cache/recovery/log
E: failed to mount /cache (invalid argument)
I'm not sure what to do at this point, I'm still in recovery mode but don't want to push any buttons yet as it was a real struggle to get to this point as I'm always stuck at the GOOGLE screen.
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Aug 6, 2015
I've been using my nexus 5 with a version of 5.1.1 ... One day I accidentally restarted it.
It is stuck on google logo with the four dots spinning infinitely.
I've tried downgrading it. it was a success but I don't have signal "baseband " i think. And can't open playstore, camera and gallery on version stock 4.4 .
When I try upgrading it from stock ver 4.4 to lollipop still the problem is the same. I am running out of options .
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Oct 16, 2015
I have had my fantastic Nexus 5 for some time now, and up until the Android 6 update I have had no crash issues at all. It may be coincidence, but since the update a couple days ago my phone has crashed three times, and with the last crash it will not boot past the colored symbols. In fact it will cycle the symbols without end at times, but sometimes it will cycle them for 30 seconds or so and then crash back to the black screen then to "Google" followed by the colored symbol screen. Rinse and repeat.
I have tried full shut off and re-start by holding down the power button and that does nothing new. I read on these forums a suggestion for a Nexus 4 user back in July to try holding down the power button and tapping the up volume once to pull up some options, but that seems to do nothing. Perhaps I am doing it at the wrong time though.
I read that Marshmallow handles permissions differently, so I wonder if it has to do with my third-party launcher. Though it seems strange that I was able to (until today) use my phone just fine between crashes for several days after the update.
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Dec 5, 2015
So I have verizon and I'm using a nexus 6p. My phone died and I charged it and booted it back up.Problem was is I forgot my password. So since I'm rooted i went into twrp and tried my password there. it worked there but not on regular boot up. So i went into wipe and wiped everything. now when i go to reboot my phone it is stuck on the google logo.
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Jan 18, 2011
Earlier today, while my tour was charging it randomly rebooted itself, but it wouldn't boot all the way - the load screen froze about 2/3 of the way through and then didn't do anything (for like 15 minutes) I did both a hard and soft reset, but the phone still won't boot past that point. Because it won't boot, I can't connect it to the computer to reinstall the OS or anything.
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Nov 22, 2014
Like others, I tried the software update, and then my phone constantly got stuck at the four little circles at start up. I followed some instructions I found on AndroidPit:
1. From a powered off state, press the Power button to start your Nexus 5. When you see the Google logo press and hold the Volume Down key and release when the device vibrates.
2. Use the volume keys to highlight Recovery Menu and press the Power button to select. This will bring you to a screen with an Android on its back.
3. Hold the Volume Up key for 5 secs then release and a new menu will appear.
4. First off, you can use the volume keys to select Wipe Cache Partition. This will cause your phone to restart. once this is done, re-do the previous steps to get back to the same screen (the one that Wipe Cache Partition was on).
5. Highlight Wipe Data/Factory Reset and select using the Power key. Scroll down to Yes, Delete All Data and press the Power button again to select.
6. Your Nexus 5 will now wipe your data and reformat.
7. On the next screen hit the Power button to select Reboot System Now.
It has been 40 minutes now and it's stuck on 'Formatting /data'. Is this normal?
I've only had this phone for a couple of months and it was functioning perfectly until now I haven't rooted it or anything.
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Aug 29, 2015
My phone randomly shut off and then I when I turn it back on. the infinite boot logo appear. I installed clockworld. tried to reformat everything and reinstall stock image and still nothing.
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Jul 10, 2015
My device:
Nexus 5 - hammerhead D821(H) 16GB
BL version - HHZ12h
BB version M8974A-2.0.50.2.26
Secure boot enabled
lock state unlocked
Today I got a "broken" nexus 5 that is in boot loop with the google logo and it wont boot into any .img
At the start i read the pinned posts and found this tutorial: [URL] ...
followed it step by step. but unfortunately it didnt work in my situation. there werent any errors or such kind. I also tried this tutorial with other images but nothing worked.
When i go to the recovery mode and press the power button the phone get into the google logo and i can see some sort of strange stripes in like a milisecond but then it just gets into the boot loop.
i really think ive tried everything accept for relocking the bootloader but cant imaging that this could be the problem.
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Dec 3, 2014
Nexus 5 keeps restarting (looping from Google Logo - 4 color dots screen)... I flashed lollipop from Google Website the latest one last Nov 22 if im not mistaken everything works great except yesterday. constantly looping to google logo then the 4 colored dots loading screen then google logo. I tried to reset volume up down + power or volume down + power but no lock. cant flash again because it wont stay on to the fastboot screen will reboot after few secs...
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Oct 29, 2015
Stuck on logo boot... I can enter recovery mod, but I cant do nothing from there it says 0 internal storage...
Pictures: [URL] ....
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Jul 31, 2014
I now have my nexus 5 over 8 Months and everything worked perfectly but since yesterday it stuck at the google logo. I don't mean the Boot animation, I mean the first logo which shows up after booting. After 3 seconds it shuts down and i get the same. Before this happened I just recently flashed PA Rom (4.5,3) and then afterwards the newest franco kernel by the Updater App.
First everything has worked very well, but then some strange things happened to my nexus. So it just has switched the Date and Time to 1970, Google now said it isn't supported in my country (even it is), whats app needed reauthentification and also didn't automatically recognized my county, my battery has dropped while charging from 12% to 39% within a minute and then the random reboots appeared. after the 4th one I suddenly landed at the point where I am now. I also tried lots of things like going into bootloader/ recovery and flashing an old factory Image but every time I try to it kicks me to the Google logo.
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Dec 20, 2015
So recently for some reason my Nexus 5 gets stuck on the booting animation. I think it was updating to 6.0.1 or something but I'm not sure, because I just woke up one day and the phone wouldn't boot, and when it finally did it just gets stuck on the boot animation. I've tried to flash stock images and etc but I need an unlocked boot loader and for some reason if the phone doesn't boot completely after unlocking the bootloader, then it gets re-locked. So now my last option is to use the stock recovery to wipe data or something but when I go to the screen with the dead android guy, no combination of buttons seem to make the recovery options show up.
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Aug 29, 2015
nexus 5 was working fine.. After uninstalling few apps i decided to restart the device so so i power off the device and then turn it back on ever since device is stuck at boot animation.
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Aug 16, 2015
My Nexus 5 power button recently started getting stuck and is now completely stuck down so it goes into boot loop,
My question is, if I remove the power button from the board completely will I still be able to boot it using ADB ?
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Jun 1, 2015
My device:
LG Nexus 5 - Lollipop 5.1.1 LMY48B
Unlocked bootloader;
Rooted;
ClockWorkmod 6.0.4.5 (not flashed - just boot on image when used);
I've made a nandroid backup with cwm. Backed Up the files to notebook via adb pull. Then, wiped factory reset (in cwm) and flashed Developer Preview of android M. Boot on android M works like a charm. Then, made an android M nandroid backup with cwm. Backed up these files to notebook via adb pull.
Then, bring back the files of first nandroid backup to device, via adb push. Pushed the correct folder to /data/media/clockworkmod/backup.
Folder content /data/media/clockworkmod/backup/1970-01-01.07.19.35boot.img
cache.ext4.tar
cache.ext4.tar.a
data.ext4.tar
data.ext4.tar.a
data.ext4.tar.b
data.ext4.tar.c
data.ext4.tar.d
data.ext4.tar.e
nandroid.md5
recovery.img
recovery.log
system.ext4.tar
system.ext4.tar.a
system.ext4.tar.b
-Boot in cwm, made a wipe factory reset (in cwm).
-Flashed again 5.1.1 image files (boot, radio, bootloader, system and cache).
-Reboot in cwm.
-Now, restore nandroid backup (the 5.1.1 one).
Everything looks good, and no error messages by now. But when reboot, I've got a stuck on logo animation. It took a half hour or more, and nothing. There’s nothing to do about it.
I tried found a solution, but the main thing I've heard is to flash 5.1.1 again. I did it, and works. I can bring back to a brand new installation. But I can't use anymore my nandroid backup.
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Nov 19, 2015
So I just followed this tutorial : [URL] .....
I used the second way, because the first one told me that 'system.img' was missing (not the only one), whatever; second method was good I did all it was asked but I didn't saw the one command out of the box "fastboot flash cache C:androidimagecache.img", I mean, I did all the command in the 'Code' box but the one 'fastboot flash cache C:androidimagecache.img' was out and I miss it.
So next I followed the step, select "Recovery" using the volume buttons, press Power Button + Volume UP when the android is dead with triangle, it's okay, but now the phone just rebooted and there were no 'Select "Wipe data/factory data reset' as tutorial said there will be.
And now I'm stuck in the boot animation since around 15 minutes I tried to update to 6.0.0 and it's just stuck in the animation.
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Feb 4, 2016
A friend asked me to look at his Nexus 5. It seemed as though his son was trying to flash a custom rom but somewhere along the way things went wrong and it got stuck on the boot animation.
I tried resetting it to factory using this thread. Followed method 2 and finished it up with "Wipe data/factory data" reset. I did not however relock the boot loader.
I used the factory image 6.0.1 (MMB29S).
Everything went well, no errors, but even after doing all that the phone is still stuck on the boot animation. I tried redoing the "Wipe data/factory data" reset, but the phone is still stuck on boot animation. I left for around 20 minutes with no change.
All the other threads I have read seem to indicate doing the "wipe data/factory data" reset should correct this issue but it hasn't seemed to work.
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May 17, 2015
Like a dummy I did a one click root I found on YouTube that is for kitkat and I'm running lollipop. Now my device keeps boot looping. I just want to bring it back to stock at this point but it won't go into recovery.
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Nov 25, 2015
I recently flashed android 6 then i flashed twrp n then when i flashed supersu my phone is stuck on boot... How can I root my phone when it is getting stuck?
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Sep 9, 2015
I have a Nexus 5 (Hammerhead) 32gb device, stock with no rooting. I mean, I had never done anything special on it ever.
1. Recently I started getting Google Play Store related problems, first 194 error and then couple of days back 495 (I think). After trying switching on/off, clearing cache and some other similar ways to fix this, I decided to do a factory reset
2. I backed up all my data, and followed the documented steps for factory reset. The phone got stuck on 'erasing'. After waiting for over 24 hours, I finally figured out that this 'erasing' is not going to complete, ever.
3. So I again did some research and figured that I should do a fastboot recovery. Tried that with no difference. Recovery again took me to 'erasing' screen.
4. Some more research and then I decided to flash a factory image using ADB. I was (and still am) a complete newbie, so first I figured out what was ADB and how to get to it. After completing the installation, I found out Nexus 5 factory images. There was no mention of which ones to chose, so I just picked up the latest one.
5. Having learnt my lessons, I read the flashing instructions many times and also watched some videos 3-4 times. Once I was confident that no more information was going to be had, and the phone was unlocked (fastboot oem unlock) I went ahead with the flashing. I did it step by step - bootloader, radio and they recovery image. The last one failed.
6. I did some more research and found a method which told me to unzip the last image and flash the component images one by one. I did. Success! However, the phone did not reboot by itself as the guide said it would. So I tried to boot it manually.
7. I did not get the dead android with red exclamation mark. Instead, I got an alive android with gears whirring on its tummy and back. Pressing power + vol-up button told me that this was the 'formatting /data' screen. I am unable to get past this screen. I am supposed to get to a screen where I can wipe data and cache etc. But I cannot get to it.
8. I have tried to wait it out (16 hours) and tried flashing the images again. Ultimately, I end up here.
9. I am unable to find any answers on what to do if stuck on this screen. So this is the end? Is my phone bricked? Is there anything else I can try? Will trying TWRP way useful or is that just another way to same failure?
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Dec 14, 2014
I'd just update d phone to lollipop few weeks ago. Ever since then, my phone became very slow n freeze very often. Sometimes it will automatically turned off on its own.
This morning, when I was reading mail n updating some apps, it freezes.
So I went fastboot n try to wipe cache. But it keeps failed to mount cache... Err... Ok. So try turned it off n leave it for a while. After bout 10mins, I try turn it back on, it stuck on d bootloop screen for an hour.
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Nov 1, 2015
So I updated to Marshmallow from Lollipop via fastboot on my Mac. Upon installing SuperSU and rebooting, I got stuck on the boot animation. Cache wipe and factory reset - still no go, and after the factory reset, I lost TWRP. I tried installing it again only to receive a black screen when rebooting into recovery mode. Tried another factory reset and reinstalled Marshmallow - same issue. I have contacted Google and there's nothing they can do.
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May 24, 2010
I have a Nokia N82 and I have problems with screen. I see only colored dots.I just bought another screen but still see.
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Nov 24, 2015
I've been running Android M preview (3?) for a while on my Nexus 6.2 months ago my USB-connector of the phone broke and only because I also have a wireless charger I can continue to use my phone.Just now I tried a headphone and noticed that viper4android wasn't working, which it did a while ago.I still had the file viper_aio_fixes.zip in my download folder I used to get it going a long time ago. [URL]..
I booted into recovery, flashed that zip and did a reboot.Now it is stuck at the black screen with only the text "Google" and a padlock.I am able to boot into fastboot where I can go in the several modes including recovery mode (Team Win Recovery Project v2.8.5.0). I don't have any possibility to connect it to my computer using an USB. The device does still have warranty, but I can't miss my phone.
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Jul 12, 2015
Yessterday my Nexus 5 battery drained out and instead of shutting down, it tried to restart and got stuck in the startup sequence with the dots floating on the screen. I went into bootloader mode and then into recovery mode where I saw the cache errors.
E: failed to mount /cache (invalid argument)
I started to read a bit more on fixing the issue and the first solution was to flash it with the stock cache.img. However, when I unlock the OEM using fastboot oem unlock and reboot the boot-loader, it is going back to the locked state. I'm not sure if I'm going wrong somewhere but I haven't been able to flash my phone yet with the stock rom.
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Jun 19, 2015
My Nexus 5 screen while plugged in has gone completely black, like it's off.
I've tried holding the power button, holding power+volume up, and power+both volumes.
All that happens is a mini vibrate every 10 seconds or so (like the vibrate that occurs when the word Google normally appears) but absolutely no light on the screen...it remains black.
About a month ago the screen/digitizer was replaced because the thing had a mind of its own, clicking everywhere randomly. Until today it was working flawlessly. Twice today it started lagging, forcing me to power off/power on. That worked both times, but now this has happened.
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Nov 28, 2014
Since upgrading to 5.0 I've had this weird issue with the lock screen. When I turn my screen on before I even get a chance to unlock the phone the camera is up. Well not the camera but the camera loading screen is up. It gets stuck like that until I shut the screen off. It doesn't happen if I have a pattern lock or a pin luck. But I just want the slide to unlock fair.
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Dec 16, 2015
I have uninstalled Insider. Went to store to install, it said, it's installed. Restarted the phone, installed Insider, selected fast ring, reboot. Now, when I unlock the phone, I see "Loading ... " on the black screen with dots flying above. Is that a problem? What exactly are we loading?
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Jul 27, 2015
I own a Google nexus 5 for about 14 months now and today he suddenly died on me, I was browsing the web when suddenly the screen went dark, I put it in a charger and it kept booting up again and again, I couldn't even get in some sort of recovery system because by the time I wanted to select something it booted up again. At home I tried everything using NRT (Nexus Root Toolkit) but it keeps saying my phone isn't in bootloader mode which is obviously.. I don't now if it's a software or hardware problem. It is an international 16 gb nexus 5.
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Sep 5, 2015
I was sitting down with my nexus on my leg with about 40% battery left when it suddenly turned off and then flicked to the google startup page before going blank. After attempting to turn it on again (to no avail), I resorted to plugging it in, which resulted in the phone looping on the google page then vibrating before repeating. I tried to get it into the bootloader menu, but it appeared and then reverted to the google page after the phone vibrated.
I've tried looking up solutions, but the only plausible situation for me seems to be returning it so the warranty can take over. The only hitch with that being that the bootloader is unlocked (not rooted, just the bootloader). I really am stuck, and do not know what to do
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Sep 8, 2015
I dropped my Nexus 6 a few weeks ago and it cracked the top left of the glass. I attempted a glass replacement and ended up shattering the LCD. I bit the bullet and ordered a new LCD. I connected the new LCD and booted the phone up. The Google boot screen comes up fine, but once it goes to the spinning orbs before you get to the UI, the screen triples the icon and once it fully boots everything else is in triple as well. Once booted into the UI, there is also a strip about a half inch high that is nothing but colored static dots. The rest of the screen is normal, but basically unusable because of the tripling effect. I would like to attach some pictures but I am not sure how.
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