Google Nexus 5 :: Stuck At Boot Logo
Jul 31, 2014
I now have my nexus 5 over 8 Months and everything worked perfectly but since yesterday it stuck at the google logo. I don't mean the Boot animation, I mean the first logo which shows up after booting. After 3 seconds it shuts down and i get the same. Before this happened I just recently flashed PA Rom (4.5,3) and then afterwards the newest franco kernel by the Updater App.
First everything has worked very well, but then some strange things happened to my nexus. So it just has switched the Date and Time to 1970, Google now said it isn't supported in my country (even it is), whats app needed reauthentification and also didn't automatically recognized my county, my battery has dropped while charging from 12% to 39% within a minute and then the random reboots appeared. after the 4th one I suddenly landed at the point where I am now. I also tried lots of things like going into bootloader/ recovery and flashing an old factory Image but every time I try to it kicks me to the Google logo.
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Jul 10, 2015
My device:
Nexus 5 - hammerhead D821(H) 16GB
BL version - HHZ12h
BB version M8974A-2.0.50.2.26
Secure boot enabled
lock state unlocked
Today I got a "broken" nexus 5 that is in boot loop with the google logo and it wont boot into any .img
At the start i read the pinned posts and found this tutorial: [URL] ...
followed it step by step. but unfortunately it didnt work in my situation. there werent any errors or such kind. I also tried this tutorial with other images but nothing worked.
When i go to the recovery mode and press the power button the phone get into the google logo and i can see some sort of strange stripes in like a milisecond but then it just gets into the boot loop.
i really think ive tried everything accept for relocking the bootloader but cant imaging that this could be the problem.
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Jul 23, 2015
I had been running cm 12 nightly for quite a while but wanted to try something new so I downloaded Dirty Unicorns rom and a Gapps pack. Drag and dropped both the zips into root directory, booted into cwm recovery mode, cleared everything, then installed the rom zip and then the gapps zip but it wont boot past the Google logo, I can only access recovery mode and I don't know what to do from here, is there anything I can do?
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Nov 22, 2014
Like others, I tried the software update, and then my phone constantly got stuck at the four little circles at start up. I followed some instructions I found on AndroidPit:
1. From a powered off state, press the Power button to start your Nexus 5. When you see the Google logo press and hold the Volume Down key and release when the device vibrates.
2. Use the volume keys to highlight Recovery Menu and press the Power button to select. This will bring you to a screen with an Android on its back.
3. Hold the Volume Up key for 5 secs then release and a new menu will appear.
4. First off, you can use the volume keys to select Wipe Cache Partition. This will cause your phone to restart. once this is done, re-do the previous steps to get back to the same screen (the one that Wipe Cache Partition was on).
5. Highlight Wipe Data/Factory Reset and select using the Power key. Scroll down to Yes, Delete All Data and press the Power button again to select.
6. Your Nexus 5 will now wipe your data and reformat.
7. On the next screen hit the Power button to select Reboot System Now.
It has been 40 minutes now and it's stuck on 'Formatting /data'. Is this normal?
I've only had this phone for a couple of months and it was functioning perfectly until now I haven't rooted it or anything.
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Jul 20, 2014
So this morning I woke up to my phone on a boot loop on the Google Logo. I have no custom roms or mods on it other than I am running ART. I suspect it could be battery related as it will only seem to do this on the charger but when I don't have it plugged in it won't even start up. When it's plugged in it won't even seem to want to stay "off", it boots up to the google logo on its own. If I hold down the volume rocker I can get into the bootloader but it resets before I can select anything and boots right back into the google logo.
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Dec 24, 2015
Just wanted to upgrade my sisters phone which was running an old 5.1 version (custom rom, so the phone was unlocked and rooted already) to an android 6.0.1 custom rom. So I flashed newest twrp and flashed 6.0.1 bootloader and radio.img via fastboot using wugfresh tool and the files from the thread on here. now when trying to get into recovery, I am stuck at the google logo.
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Nov 4, 2015
today I installed the new android 6.0 factory image, rooted it (used the modified boot.img from the previous build) and installed supersu 2.52 and blu spark kernel. Everything good until i deleted some apps (gmail, webview, youtube and other NON CRITICAL apps, like I ALWAY DO SINCE KITKAT), then rebooted and my phone is stuck at the Google logo, not even the bootanimation shows up.. Tried to reflash the boot.img, wipe cache, wipe data, factory reset but nothing.. The only thing that worked is to reflash the factory image! What am I doing wrong? Happened 2 times in a row so something must be wrong.. Another thing, I can't access TWRP every time, sometimes it skips and boots directly..
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Aug 29, 2015
My phone randomly shut off and then I when I turn it back on. the infinite boot logo appear. I installed clockworld. tried to reformat everything and reinstall stock image and still nothing.
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Sep 28, 2014
my Nexus 5 all of a sudden. My phone wouldn't boot up and is stuck at the google logo and would not go further no matter how long i wait. I tried going to the recovery mood which i did but when i selected recovery mode using the vol up and down keys to navigate and hit on power button nothing happened,just a blank screen. I can soft reset or hard reset my phone. All i see is a blank screen if i try doing a soft or a hard reset and if i try to power on normally all i see is the Google logo.
Using Android 4.4.4
No rooted
I cant figure out if this is a software issue or a hardware issue. I read a few posts about people talking about the power button. The power button seems to be all fine.
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Jun 6, 2014
My Nexus 5 which I have been using for 5 months without any issues has suddenly got stuck on the startup screen. This whole day it has just been showing the google screen and nothing I do would change it. I tried rebooting but that didn't work either.
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Oct 29, 2015
Stuck on logo boot... I can enter recovery mod, but I cant do nothing from there it says 0 internal storage...
Pictures: [URL] ....
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Dec 20, 2015
So recently for some reason my Nexus 5 gets stuck on the booting animation. I think it was updating to 6.0.1 or something but I'm not sure, because I just woke up one day and the phone wouldn't boot, and when it finally did it just gets stuck on the boot animation. I've tried to flash stock images and etc but I need an unlocked boot loader and for some reason if the phone doesn't boot completely after unlocking the bootloader, then it gets re-locked. So now my last option is to use the stock recovery to wipe data or something but when I go to the screen with the dead android guy, no combination of buttons seem to make the recovery options show up.
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Aug 29, 2015
nexus 5 was working fine.. After uninstalling few apps i decided to restart the device so so i power off the device and then turn it back on ever since device is stuck at boot animation.
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Dec 13, 2015
So I tried to use the Nexus Root Toolkit to sideload the OTA, but now when I try to boot my phone it just shows the white google screen and doesn't do anything. I can use ADB and fastboot and get into the bootloader but I can't flash the factory image because I never checked the "Allow OEM Unlock" tick since I didn't plan on unlocking the bootloader.
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Dec 5, 2015
So I have verizon and I'm using a nexus 6p. My phone died and I charged it and booted it back up.Problem was is I forgot my password. So since I'm rooted i went into twrp and tried my password there. it worked there but not on regular boot up. So i went into wipe and wiped everything. now when i go to reboot my phone it is stuck on the google logo.
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Aug 16, 2015
My Nexus 5 power button recently started getting stuck and is now completely stuck down so it goes into boot loop,
My question is, if I remove the power button from the board completely will I still be able to boot it using ADB ?
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Jun 1, 2015
My device:
LG Nexus 5 - Lollipop 5.1.1 LMY48B
Unlocked bootloader;
Rooted;
ClockWorkmod 6.0.4.5 (not flashed - just boot on image when used);
I've made a nandroid backup with cwm. Backed Up the files to notebook via adb pull. Then, wiped factory reset (in cwm) and flashed Developer Preview of android M. Boot on android M works like a charm. Then, made an android M nandroid backup with cwm. Backed up these files to notebook via adb pull.
Then, bring back the files of first nandroid backup to device, via adb push. Pushed the correct folder to /data/media/clockworkmod/backup.
Folder content /data/media/clockworkmod/backup/1970-01-01.07.19.35boot.img
cache.ext4.tar
cache.ext4.tar.a
data.ext4.tar
data.ext4.tar.a
data.ext4.tar.b
data.ext4.tar.c
data.ext4.tar.d
data.ext4.tar.e
nandroid.md5
recovery.img
recovery.log
system.ext4.tar
system.ext4.tar.a
system.ext4.tar.b
-Boot in cwm, made a wipe factory reset (in cwm).
-Flashed again 5.1.1 image files (boot, radio, bootloader, system and cache).
-Reboot in cwm.
-Now, restore nandroid backup (the 5.1.1 one).
Everything looks good, and no error messages by now. But when reboot, I've got a stuck on logo animation. It took a half hour or more, and nothing. There’s nothing to do about it.
I tried found a solution, but the main thing I've heard is to flash 5.1.1 again. I did it, and works. I can bring back to a brand new installation. But I can't use anymore my nandroid backup.
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Nov 19, 2015
So I just followed this tutorial : [URL] .....
I used the second way, because the first one told me that 'system.img' was missing (not the only one), whatever; second method was good I did all it was asked but I didn't saw the one command out of the box "fastboot flash cache C:androidimagecache.img", I mean, I did all the command in the 'Code' box but the one 'fastboot flash cache C:androidimagecache.img' was out and I miss it.
So next I followed the step, select "Recovery" using the volume buttons, press Power Button + Volume UP when the android is dead with triangle, it's okay, but now the phone just rebooted and there were no 'Select "Wipe data/factory data reset' as tutorial said there will be.
And now I'm stuck in the boot animation since around 15 minutes I tried to update to 6.0.0 and it's just stuck in the animation.
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Feb 4, 2016
A friend asked me to look at his Nexus 5. It seemed as though his son was trying to flash a custom rom but somewhere along the way things went wrong and it got stuck on the boot animation.
I tried resetting it to factory using this thread. Followed method 2 and finished it up with "Wipe data/factory data" reset. I did not however relock the boot loader.
I used the factory image 6.0.1 (MMB29S).
Everything went well, no errors, but even after doing all that the phone is still stuck on the boot animation. I tried redoing the "Wipe data/factory data" reset, but the phone is still stuck on boot animation. I left for around 20 minutes with no change.
All the other threads I have read seem to indicate doing the "wipe data/factory data" reset should correct this issue but it hasn't seemed to work.
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Nov 28, 2015
I've tried dirty flashing, factory reset, system wipe, and a full reflash of Googles stock images. Still when I try and boot into CM13, I get stuck at the Google logo.
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May 17, 2015
Like a dummy I did a one click root I found on YouTube that is for kitkat and I'm running lollipop. Now my device keeps boot looping. I just want to bring it back to stock at this point but it won't go into recovery.
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Nov 25, 2015
I recently flashed android 6 then i flashed twrp n then when i flashed supersu my phone is stuck on boot... How can I root my phone when it is getting stuck?
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Sep 9, 2015
I have a Nexus 5 (Hammerhead) 32gb device, stock with no rooting. I mean, I had never done anything special on it ever.
1. Recently I started getting Google Play Store related problems, first 194 error and then couple of days back 495 (I think). After trying switching on/off, clearing cache and some other similar ways to fix this, I decided to do a factory reset
2. I backed up all my data, and followed the documented steps for factory reset. The phone got stuck on 'erasing'. After waiting for over 24 hours, I finally figured out that this 'erasing' is not going to complete, ever.
3. So I again did some research and figured that I should do a fastboot recovery. Tried that with no difference. Recovery again took me to 'erasing' screen.
4. Some more research and then I decided to flash a factory image using ADB. I was (and still am) a complete newbie, so first I figured out what was ADB and how to get to it. After completing the installation, I found out Nexus 5 factory images. There was no mention of which ones to chose, so I just picked up the latest one.
5. Having learnt my lessons, I read the flashing instructions many times and also watched some videos 3-4 times. Once I was confident that no more information was going to be had, and the phone was unlocked (fastboot oem unlock) I went ahead with the flashing. I did it step by step - bootloader, radio and they recovery image. The last one failed.
6. I did some more research and found a method which told me to unzip the last image and flash the component images one by one. I did. Success! However, the phone did not reboot by itself as the guide said it would. So I tried to boot it manually.
7. I did not get the dead android with red exclamation mark. Instead, I got an alive android with gears whirring on its tummy and back. Pressing power + vol-up button told me that this was the 'formatting /data' screen. I am unable to get past this screen. I am supposed to get to a screen where I can wipe data and cache etc. But I cannot get to it.
8. I have tried to wait it out (16 hours) and tried flashing the images again. Ultimately, I end up here.
9. I am unable to find any answers on what to do if stuck on this screen. So this is the end? Is my phone bricked? Is there anything else I can try? Will trying TWRP way useful or is that just another way to same failure?
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Dec 14, 2014
I'd just update d phone to lollipop few weeks ago. Ever since then, my phone became very slow n freeze very often. Sometimes it will automatically turned off on its own.
This morning, when I was reading mail n updating some apps, it freezes.
So I went fastboot n try to wipe cache. But it keeps failed to mount cache... Err... Ok. So try turned it off n leave it for a while. After bout 10mins, I try turn it back on, it stuck on d bootloop screen for an hour.
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Nov 1, 2015
So I updated to Marshmallow from Lollipop via fastboot on my Mac. Upon installing SuperSU and rebooting, I got stuck on the boot animation. Cache wipe and factory reset - still no go, and after the factory reset, I lost TWRP. I tried installing it again only to receive a black screen when rebooting into recovery mode. Tried another factory reset and reinstalled Marshmallow - same issue. I have contacted Google and there's nothing they can do.
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Sep 18, 2015
After fully charging the phone yesterday, when I went out to get food, my phone shut down along the way and being unable to boot. My phone is running on stock 5.0 with no mods
At first, I was able to get to the colored dots loading screen but it would always get stuck there and shut off. Then I keep trying to restart it up and it got worse and worse, now I'm always stuck at the GOOGLE screen. I'm not sure if this is a boot loop issue as it just gets stuck at GOOGLE screen. I tried the recovery mode cache wipe and it gets stuck at the GOOGLE screen in the middle of the wipe.
So this morning, after fiddling around the power buttons some more, I am able to get the battery logo while charging, though it is weird that it shows 100% then completely drained the next minute or so. I try to load into the recovery mode again and this is what I see at the bottom
E: failed to mount /cache (invalid argument)
E: Can't mount /cache/recovery/log
E: Can't open /cache/recovery/log
E: failed to mount /cache (invalid argument)
E: Can't mount /cache/recovery/log
E: Can't open /cache/recovery/log
E: failed to mount /cache (invalid argument)
E: Can't mount /cache/recovery/log
E: Can't open /cache/recovery/log
E: failed to mount /cache (invalid argument)
I'm not sure what to do at this point, I'm still in recovery mode but don't want to push any buttons yet as it was a real struggle to get to this point as I'm always stuck at the GOOGLE screen.
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Aug 2, 2015
I have galaxy s6 G920F and I can't return to stock ROM, if I flash via Odin android 5.1.1, it says successful then stops on boot screen. I also did factory rest after installing also cleared cache but nothing happens. I tried France stock ROM 5.1.1 XEF I guess also UK BTE but I got same results.. but I can install custom ROM and it works fine but I need to return my phone but can't until it's on stock ROM.
It also says dm-verity verification failed. I just need to boot with stock ROM other error or warning messages don't matter..
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Apr 9, 2012
My iPhone is stuck at the boot logo screen, but the problem is that my power/sleep button is broken. Is there a way to get it out of the boot logo screen? I can't even restore as the computer doesn't recognize the iPhone.
Info:
Windows 7, Windows 7, Its ulitimate
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Mar 7, 2010
i just wanted to reboot my phone and now its stuck on the white screen with nokia logo.i tried to remove the battery and mem card but nothing helps.i got important files on the phone so i dont want to do a hard reset.can some plz help me? at least give me some kind of temp solution so i can backup the phone and then reset?
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Apr 12, 2012
My iPhone 4 (iOS 5.1) won't boot (it's just frozen on the Apple logo!) Please help! I don't want to restore it because I have iLife in there!
Info:
iPhone 4, iOS 5.1
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Aug 25, 2010
I am stuck at the Apple screen when I rebooted and when my wifi comes up, I can ssh into the device and do "killall SpringBoard" and it will respring and then start to work but what is wrong and how can I fix it?I didn't install any new apps since the last reboot and I have reinstalled winterboard so I am not sure what the issue is.
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