Google Nexus 5 :: Stuck On Formatting / Data After Fast Boot Recovery
Sep 9, 2015
I have a Nexus 5 (Hammerhead) 32gb device, stock with no rooting. I mean, I had never done anything special on it ever.
1. Recently I started getting Google Play Store related problems, first 194 error and then couple of days back 495 (I think). After trying switching on/off, clearing cache and some other similar ways to fix this, I decided to do a factory reset
2. I backed up all my data, and followed the documented steps for factory reset. The phone got stuck on 'erasing'. After waiting for over 24 hours, I finally figured out that this 'erasing' is not going to complete, ever.
3. So I again did some research and figured that I should do a fastboot recovery. Tried that with no difference. Recovery again took me to 'erasing' screen.
4. Some more research and then I decided to flash a factory image using ADB. I was (and still am) a complete newbie, so first I figured out what was ADB and how to get to it. After completing the installation, I found out Nexus 5 factory images. There was no mention of which ones to chose, so I just picked up the latest one.
5. Having learnt my lessons, I read the flashing instructions many times and also watched some videos 3-4 times. Once I was confident that no more information was going to be had, and the phone was unlocked (fastboot oem unlock) I went ahead with the flashing. I did it step by step - bootloader, radio and they recovery image. The last one failed.
6. I did some more research and found a method which told me to unzip the last image and flash the component images one by one. I did. Success! However, the phone did not reboot by itself as the guide said it would. So I tried to boot it manually.
7. I did not get the dead android with red exclamation mark. Instead, I got an alive android with gears whirring on its tummy and back. Pressing power + vol-up button told me that this was the 'formatting /data' screen. I am unable to get past this screen. I am supposed to get to a screen where I can wipe data and cache etc. But I cannot get to it.
8. I have tried to wait it out (16 hours) and tried flashing the images again. Ultimately, I end up here.
9. I am unable to find any answers on what to do if stuck on this screen. So this is the end? Is my phone bricked? Is there anything else I can try? Will trying TWRP way useful or is that just another way to same failure?
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Apr 24, 2015
I have new Nexus 6 with custom Recovery and rotted, stock 5.1 ROM.
I was just setting the phone up for the first time, when I had to reboot. Upon reboot, I was informed that my data was corrupt and I would have to reset my phone.
The factory reset process took around 1 hour. Now, I can't boot into the ROM. I am stuck on the four bouncing around coloured balls.
Accessing the Recovery Mode, shows a Android robot waggling its ears. This remains seemingly permanently. Eventually I press Home and the Volume buttons. This results in a blank screen with only the words "Formatting /data..." appearing on the bottom left of the screen in tiny yellow text, as in the below image:
This last for a long time before the Recovery options eventually appear.
Have I bricked my phone?
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Dec 27, 2015
So my phone got stuck in the infamous bootloop. I am getting a new one shipped to me. I just don't know of my old one is backed up. I don't even think my contacts are. It has an SD card, but I don't think I ever set up a back up for it. Is there any way to back it up now? Sadly it won't stay on long enough to get passed the AT&T screen.
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Nov 19, 2015
Nexus 5 showing black screen
1.Can access fastboot mode
2.Cannot access recovery mode from fastboot : shows google logo and black screen (no inverted android)
3.When selecting Start from fastboot : only google logo appears and then black screen (not even the marshmallow boot animation)
Things Tried :
1.Phone was able to ring from android device manager. Tried erase from there. No response
2.Tried flashing the stock rom still no response.
What might be the issue ? Is the internal memory corrupted ?The phone boots up able to hear screen shot sound but still black screen..The LG customer care replaced the flex cable and it works now. It costs 1600INR (around 15$)
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Nov 25, 2015
I friend's Nexus 6P ran out of battery yesterday. Upon charging, the phone refused to start and it has gone into a bootloop (endless startup animation). I don't have the phone in hand yet (will get it tonight), but I had my friend get into the bootloader and try to flash the factory images using the included batch file. This did not work because he did not have the OEM unlock option enabled in developer options.
I had him try "Fast boot Format User data", which also didn't work as the phone is locked. Is there anything that can be done to fix it? Or a way to unlock without the OEM unlock option enabled?
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Nov 7, 2015
So I flashed the latest firmware, after being unlocked, then rent back to bootloader, flashed recovery, went to recovery and installed file. Then restarted...now stuck in boot loop. It booted before I went to flash recovery in the new firmware just fine.
Do you need to flash something else when you flash recovery?
it says device is corrupt when I restart, but I was under the impression that screen comes up when bootloader is unlocked, so not sure if it means anything...
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Feb 7, 2016
I got a nexus 5 that won't boot into recovery or download mode. What can i do? I'm not sure if it has custom recovery or original.
When i try to boot with VOL-DOWN+POWER it shows google logo and then a constant red light on the home button. if i take my fingers off it will just power off.
When i try to boot with VOL-UP+POWER it shows google logo and then a flashing red light on the home button. if i take my fingers off it will just power off.
When i try to boot with VOL-DOWN+VOL-UP+POWER it shows google logo and then a flashing red light on the home button. if i take my fingers off it will just power off.
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Dec 20, 2015
Randomly my Nexus 5 stoped booting yesterday, not progressing further than the Google boot logo. I can reach the option to load the recovery mode, but, once selected from the vol down+power menu it loads into a similar black screen.
From what I understand this is a soft-brick issue, but I'm unsure of how to reflash if I cannot access the recovery mode.
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Dec 4, 2015
My Nexus 5 device is unable to boot stock or recovery image. It's a locked bootloader, and stock ROM from my wireless carrier. I charged it with a 2 amp capable charger.
Symptoms: preceding the failure , there were strange slowdowns, apps crashing, and inability to charge the battery over the course of a day. When the battery finally died, that was the last I saw my Operating System. Now, when it's plugged in to power, it indicates full charge. If the power button is pressed it will show the Google logo, then cycle back to the battery charged icon. If the power button is held, the battery logo is skipped and Google logo displayed repeatedly. If the down volume button is pressed in addition to power, I get the screen where I can chose the recovery loader, but then the process of Google logo and reboots persist.
If nothing else, I'd like to grab built-in SD card memory contents and strip out a bitcoin key with about $40 on it that I didn't get to back up before it failed.What have I tried so far: basically everything above to generate those symptoms. I also tried opening the back, and pulling one of the top cover and unplugging the battery entirely. No effect.
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Nov 22, 2014
Like others, I tried the software update, and then my phone constantly got stuck at the four little circles at start up. I followed some instructions I found on AndroidPit:
1. From a powered off state, press the Power button to start your Nexus 5. When you see the Google logo press and hold the Volume Down key and release when the device vibrates.
2. Use the volume keys to highlight Recovery Menu and press the Power button to select. This will bring you to a screen with an Android on its back.
3. Hold the Volume Up key for 5 secs then release and a new menu will appear.
4. First off, you can use the volume keys to select Wipe Cache Partition. This will cause your phone to restart. once this is done, re-do the previous steps to get back to the same screen (the one that Wipe Cache Partition was on).
5. Highlight Wipe Data/Factory Reset and select using the Power key. Scroll down to Yes, Delete All Data and press the Power button again to select.
6. Your Nexus 5 will now wipe your data and reformat.
7. On the next screen hit the Power button to select Reboot System Now.
It has been 40 minutes now and it's stuck on 'Formatting /data'. Is this normal?
I've only had this phone for a couple of months and it was functioning perfectly until now I haven't rooted it or anything.
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Jul 10, 2015
My device:
Nexus 5 - hammerhead D821(H) 16GB
BL version - HHZ12h
BB version M8974A-2.0.50.2.26
Secure boot enabled
lock state unlocked
Today I got a "broken" nexus 5 that is in boot loop with the google logo and it wont boot into any .img
At the start i read the pinned posts and found this tutorial: [URL] ...
followed it step by step. but unfortunately it didnt work in my situation. there werent any errors or such kind. I also tried this tutorial with other images but nothing worked.
When i go to the recovery mode and press the power button the phone get into the google logo and i can see some sort of strange stripes in like a milisecond but then it just gets into the boot loop.
i really think ive tried everything accept for relocking the bootloader but cant imaging that this could be the problem.
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Sep 25, 2015
Two weeks ago, I decided to try another rom, as I often do. I booted into the recovery, formated everything, and got the rom ready on my computer.
However, when I connected the usb cable to the phone, nothing happened. Strange, it had no problems before. Tried another PC and a few other cables (the original one too). Nothing.
The phone only charges but isn't recognized by any computer (it doesn't even show up in the device manager and there is no sound). The drivers are ok, it worked before that.
I also tried an otg cable with the rom on a usb drive and it doesn't see that either.
I thought, "great", my usb port data pins must be dead so I ordered one. I'm so lucky that i got a DOA one. (this one isn't even charging the phone)
Any way to transfer a file/rom to the phone that has no OS (it boots fine in the recovery - twrp) without using a cable?
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Oct 29, 2015
Stuck on logo boot... I can enter recovery mod, but I cant do nothing from there it says 0 internal storage...
Pictures: [URL] ....
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Jul 31, 2014
I now have my nexus 5 over 8 Months and everything worked perfectly but since yesterday it stuck at the google logo. I don't mean the Boot animation, I mean the first logo which shows up after booting. After 3 seconds it shuts down and i get the same. Before this happened I just recently flashed PA Rom (4.5,3) and then afterwards the newest franco kernel by the Updater App.
First everything has worked very well, but then some strange things happened to my nexus. So it just has switched the Date and Time to 1970, Google now said it isn't supported in my country (even it is), whats app needed reauthentification and also didn't automatically recognized my county, my battery has dropped while charging from 12% to 39% within a minute and then the random reboots appeared. after the 4th one I suddenly landed at the point where I am now. I also tried lots of things like going into bootloader/ recovery and flashing an old factory Image but every time I try to it kicks me to the Google logo.
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Dec 20, 2015
So recently for some reason my Nexus 5 gets stuck on the booting animation. I think it was updating to 6.0.1 or something but I'm not sure, because I just woke up one day and the phone wouldn't boot, and when it finally did it just gets stuck on the boot animation. I've tried to flash stock images and etc but I need an unlocked boot loader and for some reason if the phone doesn't boot completely after unlocking the bootloader, then it gets re-locked. So now my last option is to use the stock recovery to wipe data or something but when I go to the screen with the dead android guy, no combination of buttons seem to make the recovery options show up.
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Aug 29, 2015
nexus 5 was working fine.. After uninstalling few apps i decided to restart the device so so i power off the device and then turn it back on ever since device is stuck at boot animation.
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Dec 5, 2015
So I have verizon and I'm using a nexus 6p. My phone died and I charged it and booted it back up.Problem was is I forgot my password. So since I'm rooted i went into twrp and tried my password there. it worked there but not on regular boot up. So i went into wipe and wiped everything. now when i go to reboot my phone it is stuck on the google logo.
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Aug 16, 2015
My Nexus 5 power button recently started getting stuck and is now completely stuck down so it goes into boot loop,
My question is, if I remove the power button from the board completely will I still be able to boot it using ADB ?
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Jun 1, 2015
My device:
LG Nexus 5 - Lollipop 5.1.1 LMY48B
Unlocked bootloader;
Rooted;
ClockWorkmod 6.0.4.5 (not flashed - just boot on image when used);
I've made a nandroid backup with cwm. Backed Up the files to notebook via adb pull. Then, wiped factory reset (in cwm) and flashed Developer Preview of android M. Boot on android M works like a charm. Then, made an android M nandroid backup with cwm. Backed up these files to notebook via adb pull.
Then, bring back the files of first nandroid backup to device, via adb push. Pushed the correct folder to /data/media/clockworkmod/backup.
Folder content /data/media/clockworkmod/backup/1970-01-01.07.19.35boot.img
cache.ext4.tar
cache.ext4.tar.a
data.ext4.tar
data.ext4.tar.a
data.ext4.tar.b
data.ext4.tar.c
data.ext4.tar.d
data.ext4.tar.e
nandroid.md5
recovery.img
recovery.log
system.ext4.tar
system.ext4.tar.a
system.ext4.tar.b
-Boot in cwm, made a wipe factory reset (in cwm).
-Flashed again 5.1.1 image files (boot, radio, bootloader, system and cache).
-Reboot in cwm.
-Now, restore nandroid backup (the 5.1.1 one).
Everything looks good, and no error messages by now. But when reboot, I've got a stuck on logo animation. It took a half hour or more, and nothing. There’s nothing to do about it.
I tried found a solution, but the main thing I've heard is to flash 5.1.1 again. I did it, and works. I can bring back to a brand new installation. But I can't use anymore my nandroid backup.
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Nov 19, 2015
So I just followed this tutorial : [URL] .....
I used the second way, because the first one told me that 'system.img' was missing (not the only one), whatever; second method was good I did all it was asked but I didn't saw the one command out of the box "fastboot flash cache C:androidimagecache.img", I mean, I did all the command in the 'Code' box but the one 'fastboot flash cache C:androidimagecache.img' was out and I miss it.
So next I followed the step, select "Recovery" using the volume buttons, press Power Button + Volume UP when the android is dead with triangle, it's okay, but now the phone just rebooted and there were no 'Select "Wipe data/factory data reset' as tutorial said there will be.
And now I'm stuck in the boot animation since around 15 minutes I tried to update to 6.0.0 and it's just stuck in the animation.
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Feb 4, 2016
A friend asked me to look at his Nexus 5. It seemed as though his son was trying to flash a custom rom but somewhere along the way things went wrong and it got stuck on the boot animation.
I tried resetting it to factory using this thread. Followed method 2 and finished it up with "Wipe data/factory data" reset. I did not however relock the boot loader.
I used the factory image 6.0.1 (MMB29S).
Everything went well, no errors, but even after doing all that the phone is still stuck on the boot animation. I tried redoing the "Wipe data/factory data" reset, but the phone is still stuck on boot animation. I left for around 20 minutes with no change.
All the other threads I have read seem to indicate doing the "wipe data/factory data" reset should correct this issue but it hasn't seemed to work.
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May 17, 2015
Like a dummy I did a one click root I found on YouTube that is for kitkat and I'm running lollipop. Now my device keeps boot looping. I just want to bring it back to stock at this point but it won't go into recovery.
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Nov 25, 2015
I recently flashed android 6 then i flashed twrp n then when i flashed supersu my phone is stuck on boot... How can I root my phone when it is getting stuck?
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Dec 14, 2014
I'd just update d phone to lollipop few weeks ago. Ever since then, my phone became very slow n freeze very often. Sometimes it will automatically turned off on its own.
This morning, when I was reading mail n updating some apps, it freezes.
So I went fastboot n try to wipe cache. But it keeps failed to mount cache... Err... Ok. So try turned it off n leave it for a while. After bout 10mins, I try turn it back on, it stuck on d bootloop screen for an hour.
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Nov 23, 2015
My phone is pretty badly physically broken - literally snapped in the middle. Some photos of the damage here...
back - cl.ly/image/3e2I2V3T0h3A
front - cl.ly/image/2g122G360A44
side - cl.ly/image/0R3B3V3Z0p3g
I'd really like to recover some of the data on there that wasn't backed up online and was wondering if I was to remove the main board and transplant it into another Nexus 5 whether this would boot as normal and allow me to access the storage? The board I'm referring to is this one: [URL] ..... (Step 10).
Haven't got much experience changing parts like this around, though I do know the phone is relatively easy to take dismantle. I'm really just hoping to be able to get it live for long enough to save my data to move over to a new phone.
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Nov 1, 2015
So I updated to Marshmallow from Lollipop via fastboot on my Mac. Upon installing SuperSU and rebooting, I got stuck on the boot animation. Cache wipe and factory reset - still no go, and after the factory reset, I lost TWRP. I tried installing it again only to receive a black screen when rebooting into recovery mode. Tried another factory reset and reinstalled Marshmallow - same issue. I have contacted Google and there's nothing they can do.
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Jul 28, 2015
I have never rooted my phone nor have I flashed a custom ROM before. I have a 32 GB HTC One M9 from Verizon on stock Lollipop Android, and it has been working perfectly until this morning. I woke up to my M9 stuck in a bootloop. It would boot to the HTC logo, stay there for about 10 sec, then go black and constantly restart again (even as I type this). I can access the bootloader, but it seems none of the options work for me! I can't boot to recovery mode or even power off my phone. It just constantly boots again by itself.
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Sep 18, 2015
After fully charging the phone yesterday, when I went out to get food, my phone shut down along the way and being unable to boot. My phone is running on stock 5.0 with no mods
At first, I was able to get to the colored dots loading screen but it would always get stuck there and shut off. Then I keep trying to restart it up and it got worse and worse, now I'm always stuck at the GOOGLE screen. I'm not sure if this is a boot loop issue as it just gets stuck at GOOGLE screen. I tried the recovery mode cache wipe and it gets stuck at the GOOGLE screen in the middle of the wipe.
So this morning, after fiddling around the power buttons some more, I am able to get the battery logo while charging, though it is weird that it shows 100% then completely drained the next minute or so. I try to load into the recovery mode again and this is what I see at the bottom
E: failed to mount /cache (invalid argument)
E: Can't mount /cache/recovery/log
E: Can't open /cache/recovery/log
E: failed to mount /cache (invalid argument)
E: Can't mount /cache/recovery/log
E: Can't open /cache/recovery/log
E: failed to mount /cache (invalid argument)
E: Can't mount /cache/recovery/log
E: Can't open /cache/recovery/log
E: failed to mount /cache (invalid argument)
I'm not sure what to do at this point, I'm still in recovery mode but don't want to push any buttons yet as it was a real struggle to get to this point as I'm always stuck at the GOOGLE screen.
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Jan 7, 2012
my motorola zoom has locked it's self in fast boot mode see bellow what it looks like on the screen --> Fastboot Starting Fastboot protocol support.It has been in this point for about 3 hours this morning how do i get it out of this or get it to boot up?
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Oct 6, 2015
I have a flash usb memory I used all the time w/ my nexus 5, and ever since upgrading to 6.0, the os complains that the usb drive is corrupted. It offers to fix it by erase and formatting, however it fails, and the problem persists. Stickmount no longer works, and there's no way to access my usb. I believe the usb still works in recovery...
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Oct 9, 2015
I have not used my phone in any wrong way. I did not install a custom rom or anything. no root. randomly in my every day normal usage of my phone, it started to restart. and the the problem got worse and worse. for a few minutes, i will be able to use my phone but then my phone will restart and be stuck restarting. most of the times I can't even go into recovery mode. It restarts again when i get to that. I already resetted my phone, and I wiped the partition.
I have a samsung galaxy s6 SM-G920W8 telus/koodo 32 gb. i got the battery replaced by samsung but that didnt work. i noticed that after a few hours, my phone stops restarting when it reaches to 10% battery life.
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