Google Nexus 5 :: Boot Loop / Dead Battery / No Recovery
Dec 4, 2015
My Nexus 5 device is unable to boot stock or recovery image. It's a locked bootloader, and stock ROM from my wireless carrier. I charged it with a 2 amp capable charger.
Symptoms: preceding the failure , there were strange slowdowns, apps crashing, and inability to charge the battery over the course of a day. When the battery finally died, that was the last I saw my Operating System. Now, when it's plugged in to power, it indicates full charge. If the power button is pressed it will show the Google logo, then cycle back to the battery charged icon. If the power button is held, the battery logo is skipped and Google logo displayed repeatedly. If the down volume button is pressed in addition to power, I get the screen where I can chose the recovery loader, but then the process of Google logo and reboots persist.
If nothing else, I'd like to grab built-in SD card memory contents and strip out a bitcoin key with about $40 on it that I didn't get to back up before it failed.What have I tried so far: basically everything above to generate those symptoms. I also tried opening the back, and pulling one of the top cover and unplugging the battery entirely. No effect.
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Nov 7, 2015
So I flashed the latest firmware, after being unlocked, then rent back to bootloader, flashed recovery, went to recovery and installed file. Then restarted...now stuck in boot loop. It booted before I went to flash recovery in the new firmware just fine.
Do you need to flash something else when you flash recovery?
it says device is corrupt when I restart, but I was under the impression that screen comes up when bootloader is unlocked, so not sure if it means anything...
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Jul 10, 2015
My device:
Nexus 5 - hammerhead D821(H) 16GB
BL version - HHZ12h
BB version M8974A-2.0.50.2.26
Secure boot enabled
lock state unlocked
Today I got a "broken" nexus 5 that is in boot loop with the google logo and it wont boot into any .img
At the start i read the pinned posts and found this tutorial: [URL] ...
followed it step by step. but unfortunately it didnt work in my situation. there werent any errors or such kind. I also tried this tutorial with other images but nothing worked.
When i go to the recovery mode and press the power button the phone get into the google logo and i can see some sort of strange stripes in like a milisecond but then it just gets into the boot loop.
i really think ive tried everything accept for relocking the bootloader but cant imaging that this could be the problem.
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Jul 27, 2015
I own a Google nexus 5 for about 14 months now and today he suddenly died on me, I was browsing the web when suddenly the screen went dark, I put it in a charger and it kept booting up again and again, I couldn't even get in some sort of recovery system because by the time I wanted to select something it booted up again. At home I tried everything using NRT (Nexus Root Toolkit) but it keeps saying my phone isn't in bootloader mode which is obviously.. I don't now if it's a software or hardware problem. It is an international 16 gb nexus 5.
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Mar 24, 2015
I got an OTA update notification for 5.1 I downloaded and pressed install. It prompted me for a restart which i did. My phone has a setting which required me to punch in screen lock code everytime my phone restarts. Now, after restarting, it asks me to punch in the screen lock code. After punching in screen lock code, its stuck in boot animation loop ### Read some posts online and they mention " unlocking bootloader before updating. What is bootloader ? How do i check if my boot loader is locked or unlocked?
I tried to boot in recovery mode and it shows me " No command" ... I wiped cache partition through recovery mode- still no luck. It's stuck in boot loop..
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May 17, 2015
Like a dummy I did a one click root I found on YouTube that is for kitkat and I'm running lollipop. Now my device keeps boot looping. I just want to bring it back to stock at this point but it won't go into recovery.
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Dec 14, 2014
I'd just update d phone to lollipop few weeks ago. Ever since then, my phone became very slow n freeze very often. Sometimes it will automatically turned off on its own.
This morning, when I was reading mail n updating some apps, it freezes.
So I went fastboot n try to wipe cache. But it keeps failed to mount cache... Err... Ok. So try turned it off n leave it for a while. After bout 10mins, I try turn it back on, it stuck on d bootloop screen for an hour.
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Nov 19, 2015
Nexus 5 showing black screen
1.Can access fastboot mode
2.Cannot access recovery mode from fastboot : shows google logo and black screen (no inverted android)
3.When selecting Start from fastboot : only google logo appears and then black screen (not even the marshmallow boot animation)
Things Tried :
1.Phone was able to ring from android device manager. Tried erase from there. No response
2.Tried flashing the stock rom still no response.
What might be the issue ? Is the internal memory corrupted ?The phone boots up able to hear screen shot sound but still black screen..The LG customer care replaced the flex cable and it works now. It costs 1600INR (around 15$)
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Feb 7, 2016
I got a nexus 5 that won't boot into recovery or download mode. What can i do? I'm not sure if it has custom recovery or original.
When i try to boot with VOL-DOWN+POWER it shows google logo and then a constant red light on the home button. if i take my fingers off it will just power off.
When i try to boot with VOL-UP+POWER it shows google logo and then a flashing red light on the home button. if i take my fingers off it will just power off.
When i try to boot with VOL-DOWN+VOL-UP+POWER it shows google logo and then a flashing red light on the home button. if i take my fingers off it will just power off.
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Dec 20, 2015
Randomly my Nexus 5 stoped booting yesterday, not progressing further than the Google boot logo. I can reach the option to load the recovery mode, but, once selected from the vol down+power menu it loads into a similar black screen.
From what I understand this is a soft-brick issue, but I'm unsure of how to reflash if I cannot access the recovery mode.
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Dec 29, 2015
So I was on my way back from vacation yesterday, I had made a phone call a few minutes prior, and I noticed my screen wasn't coming on.Tried holding the power button - nothing.Tried charging - nothing.Tried every combo I could find on google, held them for minutes - nothing.Let it charge for an hour or so - nothing.Then randomly it started allowing me to get to the "Google" splash screen, then the screen would go black and become unresponsive again.
It's gotten a little better, but it is extremely random, sometimes I can get into recovery (TWRP), sometimes I can get the phone to charge, and sometimes it will do nothing at all.After getting into recovery a few times, I noticed that my SD card was wiped (only a TWRP folder remains) and it wasn't a few minutes before that - I did not wipe it.It will not boot, and trying to mount via USB doesn't work - it doesn't allow me to copy any files to try and re-flash the OS (stock rooted 6.0.1 with elemental x).Tried ADB push with no luck, it says file system is read-only.
I can un-toggle System / Data etc in TWRP to unmount them, but clicking to mount them does nothing, the box remains unchecked, and trying to do other things, such as start adb sideload, results in a buttload of mount /system errors..Battery is full (when I can get the phone to charge) and is a new OEM battery.Tried charging, not charging, and plugged into a USB port on my PC...does this sound like the internal memory is shot? How I can revive my lil' buddy???
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Oct 7, 2015
I can't seem to get a working recovery after flashing stock images with and without TWRP 2.8.7.1.
I followed these steps to upgrade to Android 6.0 after verifying the md5 checksum of my download:
adb reboot bootloader
fastboot flash bootloader bootloader-hammerhead....img [it looks the same as before, but I did it anyway]
reboot bootloader
fastboot flash radio radio-hammerhead....img
reboot bootloader
fastboot flash boot boot.img
fastboot flash recovery recovery.img
fastboot flash system system.img
I have also tried with and without flashing cache
fastboot reboot
Then I go back into the bootloader and try to access recovery, but I only get the dead android with the red triangle.
I'm having the same problem with my Nexus 7 (2013).
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Jul 28, 2015
I have never rooted my phone nor have I flashed a custom ROM before. I have a 32 GB HTC One M9 from Verizon on stock Lollipop Android, and it has been working perfectly until this morning. I woke up to my M9 stuck in a bootloop. It would boot to the HTC logo, stay there for about 10 sec, then go black and constantly restart again (even as I type this). I can access the bootloader, but it seems none of the options work for me! I can't boot to recovery mode or even power off my phone. It just constantly boots again by itself.
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Sep 9, 2015
I have a Nexus 5 (Hammerhead) 32gb device, stock with no rooting. I mean, I had never done anything special on it ever.
1. Recently I started getting Google Play Store related problems, first 194 error and then couple of days back 495 (I think). After trying switching on/off, clearing cache and some other similar ways to fix this, I decided to do a factory reset
2. I backed up all my data, and followed the documented steps for factory reset. The phone got stuck on 'erasing'. After waiting for over 24 hours, I finally figured out that this 'erasing' is not going to complete, ever.
3. So I again did some research and figured that I should do a fastboot recovery. Tried that with no difference. Recovery again took me to 'erasing' screen.
4. Some more research and then I decided to flash a factory image using ADB. I was (and still am) a complete newbie, so first I figured out what was ADB and how to get to it. After completing the installation, I found out Nexus 5 factory images. There was no mention of which ones to chose, so I just picked up the latest one.
5. Having learnt my lessons, I read the flashing instructions many times and also watched some videos 3-4 times. Once I was confident that no more information was going to be had, and the phone was unlocked (fastboot oem unlock) I went ahead with the flashing. I did it step by step - bootloader, radio and they recovery image. The last one failed.
6. I did some more research and found a method which told me to unzip the last image and flash the component images one by one. I did. Success! However, the phone did not reboot by itself as the guide said it would. So I tried to boot it manually.
7. I did not get the dead android with red exclamation mark. Instead, I got an alive android with gears whirring on its tummy and back. Pressing power + vol-up button told me that this was the 'formatting /data' screen. I am unable to get past this screen. I am supposed to get to a screen where I can wipe data and cache etc. But I cannot get to it.
8. I have tried to wait it out (16 hours) and tried flashing the images again. Ultimately, I end up here.
9. I am unable to find any answers on what to do if stuck on this screen. So this is the end? Is my phone bricked? Is there anything else I can try? Will trying TWRP way useful or is that just another way to same failure?
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Dec 27, 2015
So my phone got stuck in the infamous bootloop. I am getting a new one shipped to me. I just don't know of my old one is backed up. I don't even think my contacts are. It has an SD card, but I don't think I ever set up a back up for it. Is there any way to back it up now? Sadly it won't stay on long enough to get passed the AT&T screen.
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Nov 22, 2014
Like others, I tried the software update, and then my phone constantly got stuck at the four little circles at start up. I followed some instructions I found on AndroidPit:
1. From a powered off state, press the Power button to start your Nexus 5. When you see the Google logo press and hold the Volume Down key and release when the device vibrates.
2. Use the volume keys to highlight Recovery Menu and press the Power button to select. This will bring you to a screen with an Android on its back.
3. Hold the Volume Up key for 5 secs then release and a new menu will appear.
4. First off, you can use the volume keys to select Wipe Cache Partition. This will cause your phone to restart. once this is done, re-do the previous steps to get back to the same screen (the one that Wipe Cache Partition was on).
5. Highlight Wipe Data/Factory Reset and select using the Power key. Scroll down to Yes, Delete All Data and press the Power button again to select.
6. Your Nexus 5 will now wipe your data and reformat.
7. On the next screen hit the Power button to select Reboot System Now.
It has been 40 minutes now and it's stuck on 'Formatting /data'. Is this normal?
I've only had this phone for a couple of months and it was functioning perfectly until now I haven't rooted it or anything.
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Oct 9, 2015
I have not used my phone in any wrong way. I did not install a custom rom or anything. no root. randomly in my every day normal usage of my phone, it started to restart. and the the problem got worse and worse. for a few minutes, i will be able to use my phone but then my phone will restart and be stuck restarting. most of the times I can't even go into recovery mode. It restarts again when i get to that. I already resetted my phone, and I wiped the partition.
I have a samsung galaxy s6 SM-G920W8 telus/koodo 32 gb. i got the battery replaced by samsung but that didnt work. i noticed that after a few hours, my phone stops restarting when it reaches to 10% battery life.
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Jul 26, 2015
I recently bought a new battery for my Nexus 5 due to issues I was having with my old one. When I put the new battery in, the device gets through the boot, but begins turning off as soon as the lock screen appears. Putting the old battery back in makes the device work fine.
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Jan 21, 2016
This morning while at work i decided to try another ROM while I had some time. I have been running VRtoxin with no issues as of this morning. I downloaded the latest pure nexus and proceeded to advance wipe everything but storage. I flashed the rom and dynamic gapps. The phone booted up and seemed to be fine until i tried to open a few of the apps i use on a regular basis. When i went to open facebook, hangouts, google plus and some others i would get a notification that unfortunately the app was stopped. I tried rebooting and reinstalling pure nexus and kept getting the same messages. I finally got sick of it and decided to flash my back up i made this morning of VRtoxin. That's when the boot loops started. I have since then mounted system, advance wiped all but storage and tried to flash both VR and pure nexus. Neither will get past boot loop. I have waited 15+ minutes for each.
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Jan 10, 2016
I had installed a layers theme on my rooted nexus 6p running pure nexus rom. After i rebooted the phone it went into bootloop.
So i got into twrp recovery and factory reset the phone . Flashed the necessary files but it still continued to bootloop. I formatted the internal storage and flashed Chroma Rom but the issue persists.
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Aug 9, 2011
Phone needed a battery pull last night as it froze in the middle of sending a picture message. This happens a LOT I'm afraid. Typically, it boots right up, loads the software, my screen comes up, my icons come back and I'm in business. I am stuck in a boot loop it seems. The BB logo comes up, the bar loads about 2/3 of the way, then the red light comes on and it shuts off. Phone starts back up and does the same thing over and over and over. It also won't turn off (unless I just pull the batter out, but when replaced, the same thing keeps happening). I can't load the OS again through the BB Desktop Manager because the process is halted each time the phone turns itself off again.
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Oct 9, 2015
I got an OTA update available notification on my wife's phone and started the update. Its been well over 1.5 hours and it seems to keep repeating the "installing update" step in a loop. I rebooted the phone. Note the phone is unrooted.
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Jul 23, 2015
I had been running cm 12 nightly for quite a while but wanted to try something new so I downloaded Dirty Unicorns rom and a Gapps pack. Drag and dropped both the zips into root directory, booted into cwm recovery mode, cleared everything, then installed the rom zip and then the gapps zip but it wont boot past the Google logo, I can only access recovery mode and I don't know what to do from here, is there anything I can do?
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Aug 18, 2015
My power button is completely dead. I can neither switch off or switch on phone nor can i out it to sleep widout third party app.
I need to unlock bootloader and root phone but all methods need a working power button.. Any way i can do this widout power button jus by using pc and command window ?
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Nov 15, 2015
The main problem is that my Nexus 5 (which is over a year old now) has been turning itself off and on for a couple of weeks now. At first it didn't bother me too much, because I could usually turn it on easily again. However the last few days this happened more frequent and today it just won't turn on again. I dropped it once and the screen broke. Had it replaced, but when I got it back the chip overheated really fast and the phone rebooted, resulting in an error message. I went back to the store and they replaced the motherboard, free of charge. they probably broke it when they replaced the screen. After 6 months or so, my screen broke again, due to work related circumstances (a machine malfunctioned and the phone actually saved my skin...). Had it replaced again and no further problems occurred, until now. The chip doesn't overheat, btw.Ok, so now a list of things I have tried and things that are noticeable, to spare you guys the comments
- The phone turns off randomly, both fully charged and when the battery is almost drained.
- The chip doesn't get hot, just normal when playing, for instance, a game with heavy graphics.
- I'm not using any particular app when it turns off, it is really random
- It turns off more frequent when I have the phone in the pocket of my trousers then anywhere else...his could however just be random.
- When the phone works again and shows me the main menu, there is NO error message stating that the phone has recovered from an unexpected shutdown. This did happen when the motherboard was broken.
- I tried every possible button-combo there is (power+vol up/down - hold power for +30 seconds - rapidly press power until my finger bleeds).
Last but not least...
- I have the strong feeling it is a connection problem somewhere...Before today, when it shut off and the power button didn't turn it on again, I tapped the phone on the back, roughly where the hardware is located and it turned the phone on.
Today I opened the phone for the first time, but haven't gone any further than that. I might remove the battery and have a look at it, blow on it for luck and stuff, and see if there's any connection problem....Other than that...I don't know.
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Nov 5, 2015
I flashed the latest factory image, then flashed the latest TWRP but can access it 1 out of 10 tries.. What am I doing wrong? Is it a faulty replacement phone? Never had this issue with my other nexus 5 (same recovery file but lollipop and not marshmallow) and now I have this problem.. Tried to riflashato the factory image 5 times, boot to recovery without installing but nothing changed..
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Apr 1, 2015
I have nexus 5 with android 5.01 rooted with custom recovery TWRP. The problem is i downloaded 5.1 in about phone > check for update. When it restart it goes to custom recovery menu and nothing happen. I downloaded 5.1 zip file and i try to install with TWRP but it says error. I really wanna taste 5.1 ....
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Oct 8, 2015
Running LMY48M. I am trying to enter recovery mode to wipe cache and all I get is the stupid robot on his back saying no command. I have tried volume up and power button no menu comes up... Phone is starting to have some quirks and figured I would try wiping cache before anything else.
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Dec 2, 2015
A colleague of mine (yes honestly it wasnt me) reported that his Nexus 5 was stuck with as he put it "the wee android man in the middle of the screen" Then, before he give the phone to me to look at he said that he had tried some things with images to get it to work but it didnt work. so truthfully i am not sure what he has done or not done but the phone is stuck as follows:
When you turn the phone on you have the android robot which looks like it is doing an update.
I have gone into bootloader where I have the option to Start, Recovery Mode, Restart Bootloader and Power Off. The lock state in the Fastboot mode shows unlocked.
No matter which option you take (Even Recovery) it just goes back to the android screen that looks like it is trying to update....i cant get to the android with the exclamation mark that would allow me to do a factory reset. At this stage of the game im not worried about any lost data etc.
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Jul 22, 2015
I recently bricked my Nexus 5 after attempting to load one kernel over another (I know now that what I did was stupid) and I'm now stuck in a bootloop. I believe I'm running on 5.1.1 and have no custom recovery anymore.
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Sep 25, 2015
I have a problem with my Nexus. It started rebooting every 5 seconds, with different outcomes.
At first it was rebooting, then updating the apps, then when it reached the block screen, it reboots.
Tried to enter recovery and it reboots even in recovery.
I can't recover the data because the system is not up for that long to allow internal drive recognition. What should I do in your opinion?
I tried also to clear cache or enter safe mode, but it reboots anyway.. During the spinning logo, before, after. It's quite random.
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