Google Nexus 5 :: Phone Won't Turn On / Boot / Memory Dead
Dec 29, 2015
So I was on my way back from vacation yesterday, I had made a phone call a few minutes prior, and I noticed my screen wasn't coming on.Tried holding the power button - nothing.Tried charging - nothing.Tried every combo I could find on google, held them for minutes - nothing.Let it charge for an hour or so - nothing.Then randomly it started allowing me to get to the "Google" splash screen, then the screen would go black and become unresponsive again.
It's gotten a little better, but it is extremely random, sometimes I can get into recovery (TWRP), sometimes I can get the phone to charge, and sometimes it will do nothing at all.After getting into recovery a few times, I noticed that my SD card was wiped (only a TWRP folder remains) and it wasn't a few minutes before that - I did not wipe it.It will not boot, and trying to mount via USB doesn't work - it doesn't allow me to copy any files to try and re-flash the OS (stock rooted 6.0.1 with elemental x).Tried ADB push with no luck, it says file system is read-only.
I can un-toggle System / Data etc in TWRP to unmount them, but clicking to mount them does nothing, the box remains unchecked, and trying to do other things, such as start adb sideload, results in a buttload of mount /system errors..Battery is full (when I can get the phone to charge) and is a new OEM battery.Tried charging, not charging, and plugged into a USB port on my PC...does this sound like the internal memory is shot? How I can revive my lil' buddy???
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Dec 4, 2015
My Nexus 5 device is unable to boot stock or recovery image. It's a locked bootloader, and stock ROM from my wireless carrier. I charged it with a 2 amp capable charger.
Symptoms: preceding the failure , there were strange slowdowns, apps crashing, and inability to charge the battery over the course of a day. When the battery finally died, that was the last I saw my Operating System. Now, when it's plugged in to power, it indicates full charge. If the power button is pressed it will show the Google logo, then cycle back to the battery charged icon. If the power button is held, the battery logo is skipped and Google logo displayed repeatedly. If the down volume button is pressed in addition to power, I get the screen where I can chose the recovery loader, but then the process of Google logo and reboots persist.
If nothing else, I'd like to grab built-in SD card memory contents and strip out a bitcoin key with about $40 on it that I didn't get to back up before it failed.What have I tried so far: basically everything above to generate those symptoms. I also tried opening the back, and pulling one of the top cover and unplugging the battery entirely. No effect.
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Aug 29, 2015
My phone randomly shut off and then I when I turn it back on. the infinite boot logo appear. I installed clockworld. tried to reformat everything and reinstall stock image and still nothing.
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Oct 28, 2015
updating my Nexus 5 to marshmellow has left it stuck at the boot animation. I can get into recovery and have flashed factory 5.1.1 and 4.4.4 images but all that changes is the device loops with older boot animations. Kwongger's NEXUS 5 Toolkit v2.2 completed successfully but didn't improve anything. Trying to flash Cyanogenmod I run into adb "unauthorised". The device had usb debugging enabled and the RSA key of the PC was accepted but after multiple factory resets it appears to be gone.
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Nov 16, 2013
My phone shut off unexpectedly today and now won't turn back on. When I try to power it on I see the Google logo for a couple seconds and then it'll just shut off again. I tried holding the volume up/down buttons to access the bootloader, but right after I get to the screen it just restarts itself again.
Connecting to power (AC or USB) causes it to constantly reboot over and over, it just shows the Google logo for a couple seconds and then restarts again.
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Jul 9, 2015
Mine takes at least 1 minute, probably closer to 1.5 minutes. Is it normal?
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Nov 19, 2014
I did the 5.0 / lollipop upgrade and now everytime I turn the phone on it goes to google screen, then a bunch of colorful balls float around, then it says android for one second and shuts down. What can I do?
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Oct 16, 2015
I have had my fantastic Nexus 5 for some time now, and up until the Android 6 update I have had no crash issues at all. It may be coincidence, but since the update a couple days ago my phone has crashed three times, and with the last crash it will not boot past the colored symbols. In fact it will cycle the symbols without end at times, but sometimes it will cycle them for 30 seconds or so and then crash back to the black screen then to "Google" followed by the colored symbol screen. Rinse and repeat.
I have tried full shut off and re-start by holding down the power button and that does nothing new. I read on these forums a suggestion for a Nexus 4 user back in July to try holding down the power button and tapping the up volume once to pull up some options, but that seems to do nothing. Perhaps I am doing it at the wrong time though.
I read that Marshmallow handles permissions differently, so I wonder if it has to do with my third-party launcher. Though it seems strange that I was able to (until today) use my phone just fine between crashes for several days after the update.
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Nov 15, 2015
Then i installed Pure Nexus rom and it was working fine. Then i installed Elemental X kernal, didn't change anything from stock options other than double tap 2 wake, and it would stay forever in the boot animation. Not a boot loop, but the animation with the circles.
So i figured, i had a TWRP backup from before i rooted and all that and restored from that, still same never ending boot animation
EDIT::: I unchecked selinux enforcing but i still get the same issue. I noticed when trying to restore from recovery it would reboot when trying to flash the system, and that it would not be able to flash the system while trying to install pure nexus rom.
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Nov 25, 2015
I recently flashed android 6 then i flashed twrp n then when i flashed supersu my phone is stuck on boot... How can I root my phone when it is getting stuck?
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Oct 29, 2015
I replaced myself the screen (preassembled screen+digitizer+frame). After the replacement everything worked perfectly for like two hours when i rebooted it, from then on it is extremely laggy and stutters from boot animation, and when I press the power button (or when the screen shuts down), the phone itself shut down. In bootloader it doesn't seem to have problems.
I checked every connection inside the device (I've disassembled ad reassembled it several times).. thinking of a software problem, I've flashed marshmallow stock rom frist, and kitkat 4.4.4 then... but it's the same with any factory image.
with a lot of patience I set up a google account and downloaded cpu-z to see if maybe temperature sensor where giving wrong information to the system, but they're fine and everything seems to work propely aside from the stutter.
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Dec 14, 2014
I'd just update d phone to lollipop few weeks ago. Ever since then, my phone became very slow n freeze very often. Sometimes it will automatically turned off on its own.
This morning, when I was reading mail n updating some apps, it freezes.
So I went fastboot n try to wipe cache. But it keeps failed to mount cache... Err... Ok. So try turned it off n leave it for a while. After bout 10mins, I try turn it back on, it stuck on d bootloop screen for an hour.
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Jul 10, 2015
My device:
Nexus 5 - hammerhead D821(H) 16GB
BL version - HHZ12h
BB version M8974A-2.0.50.2.26
Secure boot enabled
lock state unlocked
Today I got a "broken" nexus 5 that is in boot loop with the google logo and it wont boot into any .img
At the start i read the pinned posts and found this tutorial: [URL] ...
followed it step by step. but unfortunately it didnt work in my situation. there werent any errors or such kind. I also tried this tutorial with other images but nothing worked.
When i go to the recovery mode and press the power button the phone get into the google logo and i can see some sort of strange stripes in like a milisecond but then it just gets into the boot loop.
i really think ive tried everything accept for relocking the bootloader but cant imaging that this could be the problem.
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Aug 21, 2015
The only way I can turn on my Nexus 5 now is using adb and a computer. Is there a way to possibly turn on my phone on the road? Without the use of a computer?
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May 24, 2015
Is there such an application to do this? Nexus 6 double tap to turn on or off?
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Jul 23, 2015
I had been running cm 12 nightly for quite a while but wanted to try something new so I downloaded Dirty Unicorns rom and a Gapps pack. Drag and dropped both the zips into root directory, booted into cwm recovery mode, cleared everything, then installed the rom zip and then the gapps zip but it wont boot past the Google logo, I can only access recovery mode and I don't know what to do from here, is there anything I can do?
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Dec 8, 2015
Do I need to be rooted in order to transfer photos from my N6 to my memory stick?
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Jun 30, 2014
Is it just me or does WiFi turn off when you get an incoming phone call? When I am at home, I am hooked up to wifi. When I get a call on my N5, I can see the wifi disconnect, it connects to LTE, then the phone rings. When I hang up, WiFi will reconnect.
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Mar 26, 2015
My phone recently today just randomly turned off. I thought it was my charger that wasn't working, but I tried using my friend's charger and it was my phone that wasn't working. I tried charging it again, but now it just shows "Google" and turns off again.
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Oct 17, 2014
I am trying to manually turn on USB debugging (to access files on phone through update thru ADB mode in recovery options, I can install the driver for the phone but won't work until USB debugging is turned on) while my phone cannot boot into the OS. Is there a secret way to turn on USB debugging through recovery mode? (I do not want to wipe the data, and phone unfortunately is not rooted)
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Jul 11, 2015
When the phone is connected to bluetooth in the car, an incoming call automatically answers. I don't always want to answer all calls, so would like to turn it off.
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Dec 13, 2013
I have been having some weird issues with my phone. Sometimes when I recieve a call the phone rings but the screen will not turn on. Also some other random issues. I am stock and not rooted. Usually a reboot fixes the issues.
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Jul 9, 2015
I was playing on my Nexus 5 and it got very heated but I didn't turn it off or give it a rest until approx 10 minutes later. I had to go somewhere so I didn't check it after I locked it and put it in my bag. When I did check it around 15 minutes later, I couldn't turn on the phone so I assumed the battery had ran out of juice. I got home 5 hours later and plugged in the charger, immediately turning it on. However, when I turned it on, I saw that it still had 38% so I did some stuff on it when the app I was using said I had no connection.
I reconnected to my WiFi but it still said I had no connection. I unplugged it and turned off the phone, but then I couldn't turn it on again. So I charged it again, and attempted to turn it on while still charging but all it would give me was the Google logo (which is the first thing that shows up when you turn on a Nexus 5) for about 2 seconds and then it would turn off again, even while plugged in. Now when it's charging, it keeps going to the Google logo for 2 seconds, shows a black screen for 3 seconds, goes back to the Google logo and keeps repeating this cycle.
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Jul 8, 2015
I was playing on my Nexus 5 and it got very heated but I didn't turn it off or give it a rest until approx 10 minutes later. I had to go somewhere so I didn't check it after I locked it and put it in my bag. When I did check it around 15 minutes later, I couldn't turn on the phone so I assumed the battery had ran out of juice. I got home 5 hours later and plugged in the charger, immediately turning it on.
However, when I turned it on, I saw that it still had 38% so I did some stuff on it when the app I was using said I had no connection. I reconnected to my WiFi but it still said I had no connection. I unplugged it and turned off the phone, but then I couldn't turn it on again. So I charged it again, and attempted to turn it on while still charging but all it would give me was the Google logo (which is the first thing that shows up when you turn on a Nexus 5) for about 2 seconds and then it would turn off again, even while plugged in.
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Jan 4, 2014
So just got nexus 5 for my wife and wanted to know how do you turn off the camera sound?
I've read everything from turning ringer volume down to rooting the device.
I can't believe there isn't a way without doing the above.
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May 19, 2015
A few days ago my Google Nexus 5 began constantly rebooting for no apparent reason. Most times when the phone rebooted it would not even get past the Goolge logo before rebooting again. Occasionally the phone would go farther at which point it would say that it was optimizing apps. Sometimes it would reboot again right in the middle of this process. I was not connected to WiFi at the time this whole thing began so it should not have been updating in the first place.
On the rare occasions that the phone started up completely I tried running it in Safe Mode, clearing the cache and doing a factory reset in the hopes that the issue is being caused by an app, all to no avail!!!! NOW THE PHONE WON'T EVEN TURN ON!!!!
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Aug 18, 2015
My power button is completely dead. I can neither switch off or switch on phone nor can i out it to sleep widout third party app.
I need to unlock bootloader and root phone but all methods need a working power button.. Any way i can do this widout power button jus by using pc and command window ?
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Nov 15, 2015
The main problem is that my Nexus 5 (which is over a year old now) has been turning itself off and on for a couple of weeks now. At first it didn't bother me too much, because I could usually turn it on easily again. However the last few days this happened more frequent and today it just won't turn on again. I dropped it once and the screen broke. Had it replaced, but when I got it back the chip overheated really fast and the phone rebooted, resulting in an error message. I went back to the store and they replaced the motherboard, free of charge. they probably broke it when they replaced the screen. After 6 months or so, my screen broke again, due to work related circumstances (a machine malfunctioned and the phone actually saved my skin...). Had it replaced again and no further problems occurred, until now. The chip doesn't overheat, btw.Ok, so now a list of things I have tried and things that are noticeable, to spare you guys the comments
- The phone turns off randomly, both fully charged and when the battery is almost drained.
- The chip doesn't get hot, just normal when playing, for instance, a game with heavy graphics.
- I'm not using any particular app when it turns off, it is really random
- It turns off more frequent when I have the phone in the pocket of my trousers then anywhere else...his could however just be random.
- When the phone works again and shows me the main menu, there is NO error message stating that the phone has recovered from an unexpected shutdown. This did happen when the motherboard was broken.
- I tried every possible button-combo there is (power+vol up/down - hold power for +30 seconds - rapidly press power until my finger bleeds).
Last but not least...
- I have the strong feeling it is a connection problem somewhere...Before today, when it shut off and the power button didn't turn it on again, I tapped the phone on the back, roughly where the hardware is located and it turned the phone on.
Today I opened the phone for the first time, but haven't gone any further than that. I might remove the battery and have a look at it, blow on it for luck and stuff, and see if there's any connection problem....Other than that...I don't know.
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Aug 14, 2015
I have the following issues:
-(When i lock my phone or when it locks itself it reboots) fixed
-I can't turn on wifi and bluetooth
-(Can't copy files to phone) fixed
I tried this [URL] .... but in the step [URL].....
I don't get any problems. I did the second command but it also didn't solve the issue that I can't copy files. I tried resetting to factory settings twice, didn't do anything. I tried putting it in the refrigerator but didn't do anything.
99% sure it's hardware issue, gonna RMA the phone.
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Mar 19, 2015
Why does it take the Nexus so long to boot up..
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Nov 17, 2015
I have a Nexus 5, all up-to-date and stuff. Now recently when I was driving somewhere it turned off. Since then i haven't been able to turn it on again.
Without charger it doesnt even go on, With the charger it gets to the google logo and then reboots over and over again.
Fastboot just the same thing. Shows the fastboot GUI and reboots. Only with charger in.
Is this a hardware or software problem? I could try something on linux but if it's a hardware problem i'll just stop to try to find a solution.
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