Google Nexus 5 :: Why Won't Phone Boot Past Colored Symbols
Oct 16, 2015
I have had my fantastic Nexus 5 for some time now, and up until the Android 6 update I have had no crash issues at all. It may be coincidence, but since the update a couple days ago my phone has crashed three times, and with the last crash it will not boot past the colored symbols. In fact it will cycle the symbols without end at times, but sometimes it will cycle them for 30 seconds or so and then crash back to the black screen then to "Google" followed by the colored symbol screen. Rinse and repeat.
I have tried full shut off and re-start by holding down the power button and that does nothing new. I read on these forums a suggestion for a Nexus 4 user back in July to try holding down the power button and tapping the up volume once to pull up some options, but that seems to do nothing. Perhaps I am doing it at the wrong time though.
I read that Marshmallow handles permissions differently, so I wonder if it has to do with my third-party launcher. Though it seems strange that I was able to (until today) use my phone just fine between crashes for several days after the update.
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Nov 15, 2015
Then i installed Pure Nexus rom and it was working fine. Then i installed Elemental X kernal, didn't change anything from stock options other than double tap 2 wake, and it would stay forever in the boot animation. Not a boot loop, but the animation with the circles.
So i figured, i had a TWRP backup from before i rooted and all that and restored from that, still same never ending boot animation
EDIT::: I unchecked selinux enforcing but i still get the same issue. I noticed when trying to restore from recovery it would reboot when trying to flash the system, and that it would not be able to flash the system while trying to install pure nexus rom.
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Sep 18, 2015
After fully charging the phone yesterday, when I went out to get food, my phone shut down along the way and being unable to boot. My phone is running on stock 5.0 with no mods
At first, I was able to get to the colored dots loading screen but it would always get stuck there and shut off. Then I keep trying to restart it up and it got worse and worse, now I'm always stuck at the GOOGLE screen. I'm not sure if this is a boot loop issue as it just gets stuck at GOOGLE screen. I tried the recovery mode cache wipe and it gets stuck at the GOOGLE screen in the middle of the wipe.
So this morning, after fiddling around the power buttons some more, I am able to get the battery logo while charging, though it is weird that it shows 100% then completely drained the next minute or so. I try to load into the recovery mode again and this is what I see at the bottom
E: failed to mount /cache (invalid argument)
E: Can't mount /cache/recovery/log
E: Can't open /cache/recovery/log
E: failed to mount /cache (invalid argument)
E: Can't mount /cache/recovery/log
E: Can't open /cache/recovery/log
E: failed to mount /cache (invalid argument)
E: Can't mount /cache/recovery/log
E: Can't open /cache/recovery/log
E: failed to mount /cache (invalid argument)
I'm not sure what to do at this point, I'm still in recovery mode but don't want to push any buttons yet as it was a real struggle to get to this point as I'm always stuck at the GOOGLE screen.
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Jul 23, 2015
I had been running cm 12 nightly for quite a while but wanted to try something new so I downloaded Dirty Unicorns rom and a Gapps pack. Drag and dropped both the zips into root directory, booted into cwm recovery mode, cleared everything, then installed the rom zip and then the gapps zip but it wont boot past the Google logo, I can only access recovery mode and I don't know what to do from here, is there anything I can do?
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Nov 4, 2015
Screen won't get past boot animation for over 45 minutes.
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Oct 28, 2015
updating my Nexus 5 to marshmellow has left it stuck at the boot animation. I can get into recovery and have flashed factory 5.1.1 and 4.4.4 images but all that changes is the device loops with older boot animations. Kwongger's NEXUS 5 Toolkit v2.2 completed successfully but didn't improve anything. Trying to flash Cyanogenmod I run into adb "unauthorised". The device had usb debugging enabled and the RSA key of the PC was accepted but after multiple factory resets it appears to be gone.
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Nov 16, 2013
My phone shut off unexpectedly today and now won't turn back on. When I try to power it on I see the Google logo for a couple seconds and then it'll just shut off again. I tried holding the volume up/down buttons to access the bootloader, but right after I get to the screen it just restarts itself again.
Connecting to power (AC or USB) causes it to constantly reboot over and over, it just shows the Google logo for a couple seconds and then restarts again.
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Jan 6, 2016
The Volume Down button is jammed (the phone fell and landed on its edge slightly crushing the frame where the volume down is). Curiously the Volume Up button still increased the volume.
After turning the phone off the problem came when turning on the phone as it now only boots into the bootloader as a result of the jammed Volume Down button. Once in bootloader mode, the volume up/down buttons do not change the reboot options - it appears the stuck Volume Down button is causing this.
The way to fix this is to take the phone apart (as per the Youtube clips) and physically straighten the frame. This is no easy task, so the question: is there a way around this so that the phone can boot?It's rooted and fastboot commands work. (I installed TWRP but can only boot to recovery with adb).
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Jul 9, 2015
Mine takes at least 1 minute, probably closer to 1.5 minutes. Is it normal?
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Nov 19, 2014
I did the 5.0 / lollipop upgrade and now everytime I turn the phone on it goes to google screen, then a bunch of colorful balls float around, then it says android for one second and shuts down. What can I do?
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Nov 25, 2015
I recently flashed android 6 then i flashed twrp n then when i flashed supersu my phone is stuck on boot... How can I root my phone when it is getting stuck?
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Oct 29, 2015
I replaced myself the screen (preassembled screen+digitizer+frame). After the replacement everything worked perfectly for like two hours when i rebooted it, from then on it is extremely laggy and stutters from boot animation, and when I press the power button (or when the screen shuts down), the phone itself shut down. In bootloader it doesn't seem to have problems.
I checked every connection inside the device (I've disassembled ad reassembled it several times).. thinking of a software problem, I've flashed marshmallow stock rom frist, and kitkat 4.4.4 then... but it's the same with any factory image.
with a lot of patience I set up a google account and downloaded cpu-z to see if maybe temperature sensor where giving wrong information to the system, but they're fine and everything seems to work propely aside from the stutter.
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Dec 29, 2015
So I was on my way back from vacation yesterday, I had made a phone call a few minutes prior, and I noticed my screen wasn't coming on.Tried holding the power button - nothing.Tried charging - nothing.Tried every combo I could find on google, held them for minutes - nothing.Let it charge for an hour or so - nothing.Then randomly it started allowing me to get to the "Google" splash screen, then the screen would go black and become unresponsive again.
It's gotten a little better, but it is extremely random, sometimes I can get into recovery (TWRP), sometimes I can get the phone to charge, and sometimes it will do nothing at all.After getting into recovery a few times, I noticed that my SD card was wiped (only a TWRP folder remains) and it wasn't a few minutes before that - I did not wipe it.It will not boot, and trying to mount via USB doesn't work - it doesn't allow me to copy any files to try and re-flash the OS (stock rooted 6.0.1 with elemental x).Tried ADB push with no luck, it says file system is read-only.
I can un-toggle System / Data etc in TWRP to unmount them, but clicking to mount them does nothing, the box remains unchecked, and trying to do other things, such as start adb sideload, results in a buttload of mount /system errors..Battery is full (when I can get the phone to charge) and is a new OEM battery.Tried charging, not charging, and plugged into a USB port on my PC...does this sound like the internal memory is shot? How I can revive my lil' buddy???
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Dec 14, 2014
I'd just update d phone to lollipop few weeks ago. Ever since then, my phone became very slow n freeze very often. Sometimes it will automatically turned off on its own.
This morning, when I was reading mail n updating some apps, it freezes.
So I went fastboot n try to wipe cache. But it keeps failed to mount cache... Err... Ok. So try turned it off n leave it for a while. After bout 10mins, I try turn it back on, it stuck on d bootloop screen for an hour.
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Nov 26, 2014
My Verizon HTC M8 (Android Version) won't boot up past the HTC logo, I have tried holding power, power+volume down, and have done the power+volume up gone to recovery and wiped cache plus wiped the phone and still nothing. The phone is not rooted and it's also S-On so I'm not sure if there's a way of flashing the stock android from Verizon back onto it especially without the ability to plug it into a computer ( doesn't do much good without USB Debugging I believe)...
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Aug 29, 2015
My phone randomly shut off and then I when I turn it back on. the infinite boot logo appear. I installed clockworld. tried to reformat everything and reinstall stock image and still nothing.
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Oct 1, 2014
I've just moved from the HTC oneX to Nexus5 running 4.4.4. On the HTC, autocomplete suggested all dialed or received numbers, not just those in my address book. I can't seem to find this function on the Nexus. I can't see anywhere to activate it in the Settings.
All in, very dissatisfied with the built-in dialer. HTC was much better. I would have expected Google to have given the best for their own phone, but this appears to not be the case.
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Jan 1, 2016
I tried to root my phone, but I cant get past flashing the superSU.
I am running the latest version of android and I tried both TWRP and CWM.. I get to flash the custom recovery and boot up, but as soon as I try to flash SuperSU the phone gets stuck into bootloop. (also when I use CWM phone automaticly overwrites the custom recovery to stock, I know how to fix this but I must get the root access first though...)
Currently I reflashed factory Images and I am using my phone completely naked only with vital apps. But I am not willing to back down, I would like to find the fix and Root it till the end.
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Sep 28, 2015
Yes yesterday all of my previous events disappeared in my google calendar on my nexus 5, all the up coming ones are still there. Is there any way of getting them back at all?
I also have a nexus 4 that I use when I travel abroad. I last used it a week ago and haven't turned it on since, might the events still be on that calendar?
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Nov 12, 2015
I used Wugfresh nexus root toolkit and went through the unlocking and root process. It unlocked fine, went through the reboot process. Then when I selected root and recovery I got to TWRP, swiped to apply the zips, it rebooted and never got back into system. Now it just hangs on the google logo. I can get into bootloader and stock recovery still as I attempted to reflash stock through the toolkit.
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Jul 10, 2015
My device:
Nexus 5 - hammerhead D821(H) 16GB
BL version - HHZ12h
BB version M8974A-2.0.50.2.26
Secure boot enabled
lock state unlocked
Today I got a "broken" nexus 5 that is in boot loop with the google logo and it wont boot into any .img
At the start i read the pinned posts and found this tutorial: [URL] ...
followed it step by step. but unfortunately it didnt work in my situation. there werent any errors or such kind. I also tried this tutorial with other images but nothing worked.
When i go to the recovery mode and press the power button the phone get into the google logo and i can see some sort of strange stripes in like a milisecond but then it just gets into the boot loop.
i really think ive tried everything accept for relocking the bootloader but cant imaging that this could be the problem.
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Mar 19, 2015
Why does it take the Nexus so long to boot up..
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Nov 17, 2015
I have a Nexus 5, all up-to-date and stuff. Now recently when I was driving somewhere it turned off. Since then i haven't been able to turn it on again.
Without charger it doesnt even go on, With the charger it gets to the google logo and then reboots over and over again.
Fastboot just the same thing. Shows the fastboot GUI and reboots. Only with charger in.
Is this a hardware or software problem? I could try something on linux but if it's a hardware problem i'll just stop to try to find a solution.
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Oct 29, 2015
Stuck on logo boot... I can enter recovery mod, but I cant do nothing from there it says 0 internal storage...
Pictures: [URL] ....
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Sep 30, 2015
Bought a Nexus 5 about 6 months ago USED. It has been amazing. I got the latest OTA a week ago or so, not sure if that has anything to do with current issues.
About 2 days ago started randomly restarting. Today, it shut down and has been in continuous loop restarting. I see "Google" and maybe even the boot dots loading, then it is off. Three seconds later, starts again and repeats. Never makes it all the way into Android system. I let it sit for a while and when I pick it up, without touching any buttons, it repeats all of this. I suppose it is probably dead in general, but I don't know.
Never rooted, never messed with, always been stock,....
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Sep 23, 2015
I have a Google Nexus 5, that has never been rooted.each time my phone is running out of battery (meaning nearly every day because I am using Waze, a GPS app, quite often), when Android is starting a message saying "Optimizing 1 of x.. apps" and this take a lot of time (sometimes more than 10 minutes).It happens since I upgraded to a previous version of Android but I don't remember which one as is it not the latest one.Now, my phone is running Android 5.1.1 build LMY48M.
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Feb 19, 2015
My issue is that when I take a photo on my Nexus 5 and it is under around 60% of battery it shuts down, the screen just goes black (phone is complexly off and dead) and the device will not respond to ANY input until it is plugged into a power source, then it will boot up and function normally.
This issue occurred about two weeks after I installed Android 5 however I do not believe it is related due to factory resets, different roms and the issue is still persisting. When the problem started I had recently (a week or so before) moved to Germany, my initial thoughts were that the battery was the problem as when it first happened the phone rebooted and only had 5% left even though the device had around 50% before I took the photo, from then on the battery life was terrible so I purchased a new battery and installed it.
The battery problem was solved (battery life was normal) and when the phone crashed it didn't boot up with any difference to the percentage of battery that was remaining. I am now thinking that something to do with the change in power supplies damaged the device. I think this is unlikely though as Australia (where I am from) and Germany (where I was when the issue started) both run on 240V, the stock power adapter was used just with a euro adapter. I have tried to collect logcats however I can't see any errors before it cuts off (I'm no dev by any means so I could be missing something)...
Last thing is that this issue NEVER occurs when the device is charging so I'm thinking that it is a hardware problem. And of course the phone is out of warranty.
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Nov 26, 2015
I'd there a way to quicken the time it takes to boot up the nexus 6?
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Jul 26, 2015
I recently bought a new battery for my Nexus 5 due to issues I was having with my old one. When I put the new battery in, the device gets through the boot, but begins turning off as soon as the lock screen appears. Putting the old battery back in makes the device work fine.
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Mar 15, 2015
My Nexus 6 has random restarts about once per day. The most frustrating thing about it is that it takes 1:45 minutes (105 seconds) to reboot. It's the same length of time when I turn the phone off and boot it by hand. Is this normal? Can a few of you do me a favor and measure how long it takes on theirs?
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Jul 31, 2014
I now have my nexus 5 over 8 Months and everything worked perfectly but since yesterday it stuck at the google logo. I don't mean the Boot animation, I mean the first logo which shows up after booting. After 3 seconds it shuts down and i get the same. Before this happened I just recently flashed PA Rom (4.5,3) and then afterwards the newest franco kernel by the Updater App.
First everything has worked very well, but then some strange things happened to my nexus. So it just has switched the Date and Time to 1970, Google now said it isn't supported in my country (even it is), whats app needed reauthentification and also didn't automatically recognized my county, my battery has dropped while charging from 12% to 39% within a minute and then the random reboots appeared. after the 4th one I suddenly landed at the point where I am now. I also tried lots of things like going into bootloader/ recovery and flashing an old factory Image but every time I try to it kicks me to the Google logo.
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