Google Nexus 5 :: Stuck On Loading Screen With Four Dots Spinning Infinitely
Aug 6, 2015
I've been using my nexus 5 with a version of 5.1.1 ... One day I accidentally restarted it.
It is stuck on google logo with the four dots spinning infinitely.
I've tried downgrading it. it was a success but I don't have signal "baseband " i think. And can't open playstore, camera and gallery on version stock 4.4 .
When I try upgrading it from stock ver 4.4 to lollipop still the problem is the same. I am running out of options .
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Sep 18, 2015
After fully charging the phone yesterday, when I went out to get food, my phone shut down along the way and being unable to boot. My phone is running on stock 5.0 with no mods
At first, I was able to get to the colored dots loading screen but it would always get stuck there and shut off. Then I keep trying to restart it up and it got worse and worse, now I'm always stuck at the GOOGLE screen. I'm not sure if this is a boot loop issue as it just gets stuck at GOOGLE screen. I tried the recovery mode cache wipe and it gets stuck at the GOOGLE screen in the middle of the wipe.
So this morning, after fiddling around the power buttons some more, I am able to get the battery logo while charging, though it is weird that it shows 100% then completely drained the next minute or so. I try to load into the recovery mode again and this is what I see at the bottom
E: failed to mount /cache (invalid argument)
E: Can't mount /cache/recovery/log
E: Can't open /cache/recovery/log
E: failed to mount /cache (invalid argument)
E: Can't mount /cache/recovery/log
E: Can't open /cache/recovery/log
E: failed to mount /cache (invalid argument)
E: Can't mount /cache/recovery/log
E: Can't open /cache/recovery/log
E: failed to mount /cache (invalid argument)
I'm not sure what to do at this point, I'm still in recovery mode but don't want to push any buttons yet as it was a real struggle to get to this point as I'm always stuck at the GOOGLE screen.
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Dec 3, 2014
Nexus 5 keeps restarting (looping from Google Logo - 4 color dots screen)... I flashed lollipop from Google Website the latest one last Nov 22 if im not mistaken everything works great except yesterday. constantly looping to google logo then the 4 colored dots loading screen then google logo. I tried to reset volume up down + power or volume down + power but no lock. cant flash again because it wont stay on to the fastboot screen will reboot after few secs...
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Nov 28, 2014
Since upgrading to 5.0 I've had this weird issue with the lock screen. When I turn my screen on before I even get a chance to unlock the phone the camera is up. Well not the camera but the camera loading screen is up. It gets stuck like that until I shut the screen off. It doesn't happen if I have a pattern lock or a pin luck. But I just want the slide to unlock fair.
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Dec 16, 2015
I have uninstalled Insider. Went to store to install, it said, it's installed. Restarted the phone, installed Insider, selected fast ring, reboot. Now, when I unlock the phone, I see "Loading ... " on the black screen with dots flying above. Is that a problem? What exactly are we loading?
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Sep 5, 2015
I was sitting down with my nexus on my leg with about 40% battery left when it suddenly turned off and then flicked to the google startup page before going blank. After attempting to turn it on again (to no avail), I resorted to plugging it in, which resulted in the phone looping on the google page then vibrating before repeating. I tried to get it into the bootloader menu, but it appeared and then reverted to the google page after the phone vibrated.
I've tried looking up solutions, but the only plausible situation for me seems to be returning it so the warranty can take over. The only hitch with that being that the bootloader is unlocked (not rooted, just the bootloader). I really am stuck, and do not know what to do
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Aug 2, 2015
So I wanted to get some free hearthstone card back and free packs, which were only given out to people with Samsung Galaxy S6. Apparently there was a way to get this on any device by editing "ro.product.brand" and "ro.product.model" in build.prop.
I did this, restarted my device and got my stuffs pretty easily. After this, I replaced the build.prop with my backup copy and restarted my phone. But, this time the phone is not booting. After google logo, it's stuck with black screen.
So far I have tried clearing cache but didn't work. Also, I tried to use adb to pull the build.prop but unfortunately I get "error:Closed" even though "adb devices" does show up my phone.
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Jun 6, 2014
My Nexus 5 which I have been using for 5 months without any issues has suddenly got stuck on the startup screen. This whole day it has just been showing the google screen and nothing I do would change it. I tried rebooting but that didn't work either.
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Oct 20, 2015
So 2 days ago I received the OTA update for 6.0. Yesterday when my battery was low the device turned off unexpectedly. When I finally had a chance to plug it in the phone went into a BOOT LOOP. After not being able to get into recovery mode because of continued resetting. I looked up several videos and posts from Nexus users with the same issue. I found the solution to be tapping the power button repeatedly till device is fixed. It sounded absurd but it worked and the phone stopped resetting and started to charge as normal. I let the phone charge for about an hour and then proceeded to turn it on.
At that point it was then stuck at the Google logo. So after about 15 minutes of waiting I decided to do a hard reset. When doing so I an encountered an error which I am unfamiliar with. I have a picture of what it tell me but can't seem post it on the forum. IT SAYS:
Supported API: 3
E: failed to mount/cache (Invalid Argument)
--Wiping Data...
Formatting Data...
E: failed to mount /cache (invalid argument)
Formatting /cache...
E: failed to mount /cache (invalid argument)
E: failed to mount /cache (invalid argument)
E: failed to mount /cache (invalid argument)
[code]....
After it did the wipe it got stuck at the new splash screen.
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Feb 8, 2016
my nexus 5 is stuck at white screen,as well as it is not even entering into recovery or fastboot.tried pressing volume up +power , volume down +power , both volume buttons +power,still stuck.
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Dec 5, 2015
So I have verizon and I'm using a nexus 6p. My phone died and I charged it and booted it back up.Problem was is I forgot my password. So since I'm rooted i went into twrp and tried my password there. it worked there but not on regular boot up. So i went into wipe and wiped everything. now when i go to reboot my phone it is stuck on the google logo.
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Dec 7, 2015
I've followed instructions in from this thread [URL] .... and flashed the supersu from the recovery without reading not to flash. Now I'm stuck at the google splash screen. How to recover from this?
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Mar 15, 2015
So i flashed the stock image and sideloaded 5.1 via WugFresh. Everything went fine and the phone told me i had to reboot it. I did and it sat on the google lock screen for way too long. I am able to hold down power button and volume and get back into recovery mode but the same thing keeps happening: stuck on the lockscreen.
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Nov 20, 2015
Damnit. Something went wrong and I don't know how to get out of it.
I used Nexus Root Toolkit 2.0.7. Bootloader Unlock went just fine. Root went wrong (I think). It just sits there at the white Google logo. It never goes to the animated loading portion of boot up.
So, I stopped the process. Then went to select Flash Stock + Unroot to hopefully start over. It still stays at the white Google logo. Instructions say it could take up to 20 minutes, but I waited for about 30 and nothing happened.
So I entered Recovery. Formatted/Cleared all data and started fresh with the unlocked boot loader. I was able to flash TWRP and actually flash a custom ROM. It loaded, but the phone boot looped when I tried to flash a custom Kernel.
Fine. I went to restore a backup I made before flashing the Kernel and it boot looped. Restoring the backup did nothing and I couldn't load anything.
Loaded up Nexus Root Toolkit again, tried to root and it just stays on the white Google logo. Tried Flash Stock + Unroot and it still sits at the Google logo.
WTF. I've been doing this for a long ass time now.
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Nov 13, 2015
So I tried to root my 6P with the Nexus Root toolkit , first I unlocked the bootloader, that went well . After that I tried to root it but my build number wasn't there (MDB08L) So I researched if that would be a problem and a couple of people said they followed the same instructions as with the MDB08K build and it worked just fine on theirs so I proceeded.
I selected the "any build" from the options on the toolkit and it seemed to be going well, I followed the instructions , flashed the files on twrp and from there I rebooted and it got stuck on a bootloop... :/ so then I tried to use the toolkit to fix the bootloop and selected the MDB08K and after it ran and finished it isn't exactly bootlooping but it is now stuck on the black Google logo and does nothing ...
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Dec 5, 2014
This has happened more than once. I need to power phone off to fix it. Running Lollipop.Watch a YouTube Video, finish it, close YouTube, even end task and verify it isn't running. When phone locks the preview image is visible for the video on the lock screen.
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Dec 12, 2015
Last night, I left my phone on charge. It was working normally and the software was functional etc. However, once I woke up, the phone was constantly restarting itself, and wouldn't load past the boot animation. I tried to load up fastboot to enter the TWRP recovery, however, the phone froze on the load screen. I should also add that my custom boot animation was replaced by the CyanogenMod mascot.
I tried to use WugFresh's NRT to flash a factory image of Android 6, however, the command terminal indicated that each process had failed. This did not restore the phone to its original condition.
I should also point out that I have been running a CM 12.1 nightly, which has been very stable and I have been using this nightly, without major problems (bar the infrequent system UI crashes) for a couple of months. It is obviously rooted and I have a Nandroid backup, which I can't access for aforementioned reasons.
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Sep 29, 2012
My gf 701 was freezing terribly, first she told me that the hardware keys & unlock slider not functioning just the touchscreen and the power button,this happens to my n8 sometimes, i usually restart it and its back on track, i did 2 backups (one full backup & other without phone settings and apps but everything else) with Nokia Suite ,i did soft reset ,when restarted ,same thing, hardware keys & unlock slider not functioning ,then tried hard reset, after hard reset, it acts like it's now booting up showing the dots, but soon after just shows black screen, when connected to Nokia Suite it doesn't recognise the phone, is there any way i can fix this by loading back firmware? if so what program should i use?
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Oct 13, 2015
no files are appearing on my laptop screen when I plug it in via USB. It registers the phone as a nexus but none of the phone files are showing up. I have just updated to 6.0 Marshmallow, could this be the reason? the other posts are not useful as the setting screens have changed.
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Mar 13, 2015
I have downloaded the OTA to my Mac as well as SDK. I made a new folder named Google and put it on my desktop. What needs to be in the Google folder besides the lollipop zip? I then will CD in terminal to the Google folder and. ./adb sideload lollipop.zip. I am just unsure of what exactly needs to be extracted from the sdk into the Google folder I created.
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Nov 22, 2014
Like others, I tried the software update, and then my phone constantly got stuck at the four little circles at start up. I followed some instructions I found on AndroidPit:
1. From a powered off state, press the Power button to start your Nexus 5. When you see the Google logo press and hold the Volume Down key and release when the device vibrates.
2. Use the volume keys to highlight Recovery Menu and press the Power button to select. This will bring you to a screen with an Android on its back.
3. Hold the Volume Up key for 5 secs then release and a new menu will appear.
4. First off, you can use the volume keys to select Wipe Cache Partition. This will cause your phone to restart. once this is done, re-do the previous steps to get back to the same screen (the one that Wipe Cache Partition was on).
5. Highlight Wipe Data/Factory Reset and select using the Power key. Scroll down to Yes, Delete All Data and press the Power button again to select.
6. Your Nexus 5 will now wipe your data and reformat.
7. On the next screen hit the Power button to select Reboot System Now.
It has been 40 minutes now and it's stuck on 'Formatting /data'. Is this normal?
I've only had this phone for a couple of months and it was functioning perfectly until now I haven't rooted it or anything.
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Jan 19, 2015
My connection seems fine and everything works on dolphin browser, it's only chrome giving problems.
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Jul 31, 2014
I just got a new Nexus (today), and it's living up to its expectations, except that the Twitter app isn't loading tweets.
It did it the first time, but after that, nothing. I tried it on mobile data, I tried it on WiFi, but nothing seems to be making a difference. Even a reboot after upgrading to 4.4.4 didn't work. It only says 'loading', and then just stops, even though I'm being able to send tweets.
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Jan 8, 2010
So lately, I've been having trouble with my storm running very slow. It does the "loading" graphic, or the spinning clock, or whatever it's called ALL the time. I pop my battery all the time and it doesn't seem to help. And the Storm will do this even when I have barely anything open. For example, at the moment, if I press the menu key, the only programs I have are my browser, BBM, the home icon, message icon and phone icon. That's it. But every time I pick my phone up to do something, I get the loading thing. I tried clearing my browser cache, but that didn't help. I also deleted a bunch of saved y!m message logs and deleted some pics, but still no go. It never used to be this slow, I have Verizon Wireless, and I'm running on V4.7.0.148.
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Jul 11, 2011
Hoping someone can help me troubleshoot this issue. When I turn on my Blackberry (Bold 9700) you get the screen where it shows the whitebar where the phone is loading....I get about 3/4 of the way through and it just stales. I've tried taking out the battery for several minutes then putting everything back together with no luck....screen still only loads about 3/4 of the way.
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May 25, 2012
My iphone is stuck on the loading screen.
Info:iPhone 4S, iOS 5
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Jul 15, 2011
I recently got a blackberry torch. I didn't have any problems with it at all until Wednesday and it's still being weird. I will click on something (a picture I want to look at BBM, Facebook, contacts list, etc) and it will go to the loading screen and stay there for a good two minutes - sometimes more every time. It makes it impossible for me to do anything. I tried deleting things that I didn't need, and I checked my memory.. it all seems fine. Like I said, it was always fine, I hadn't done a single thing different, and all of a sudden it started doing this.
I also thought it was because I need to do an update, and I checked and there are updates that need to be done, however I just moved and I cannot find the disc that I got when I got my phone anywhere.
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Aug 7, 2015
I have Nexus 5 with 5.1.1 (rooted+Xposed) everything worked well, smooth as butter until lately...
For some reason my dialer is very slow, Loading contacts in Dialer taking forever, if it's catced it is fine sometimes and pops up real fast like it should be... but in most cases when I launch it, I have to wait more than 20 seconds for my device to load my "Speed dial" list, and when I switch to "recents" or "contacts" tab, everything is empty, after a few seconds all contacts appear at once...
Very weird, I tried to delete recently added contacts and looking for special characters that maybe affecting or something, but no luck, I also disabled Xposed and its moduls and also unrooted, but didn't worked..
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Jul 20, 2014
So this morning I woke up to my phone on a boot loop on the Google Logo. I have no custom roms or mods on it other than I am running ART. I suspect it could be battery related as it will only seem to do this on the charger but when I don't have it plugged in it won't even start up. When it's plugged in it won't even seem to want to stay "off", it boots up to the google logo on its own. If I hold down the volume rocker I can get into the bootloader but it resets before I can select anything and boots right back into the google logo.
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Dec 24, 2015
Just wanted to upgrade my sisters phone which was running an old 5.1 version (custom rom, so the phone was unlocked and rooted already) to an android 6.0.1 custom rom. So I flashed newest twrp and flashed 6.0.1 bootloader and radio.img via fastboot using wugfresh tool and the files from the thread on here. now when trying to get into recovery, I am stuck at the google logo.
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Nov 4, 2015
today I installed the new android 6.0 factory image, rooted it (used the modified boot.img from the previous build) and installed supersu 2.52 and blu spark kernel. Everything good until i deleted some apps (gmail, webview, youtube and other NON CRITICAL apps, like I ALWAY DO SINCE KITKAT), then rebooted and my phone is stuck at the Google logo, not even the bootanimation shows up.. Tried to reflash the boot.img, wipe cache, wipe data, factory reset but nothing.. The only thing that worked is to reflash the factory image! What am I doing wrong? Happened 2 times in a row so something must be wrong.. Another thing, I can't access TWRP every time, sometimes it skips and boots directly..
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