Google Nexus 5 :: Stuck At White Screen
Feb 8, 2016
my nexus 5 is stuck at white screen,as well as it is not even entering into recovery or fastboot.tried pressing volume up +power , volume down +power , both volume buttons +power,still stuck.
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Sep 5, 2015
I was sitting down with my nexus on my leg with about 40% battery left when it suddenly turned off and then flicked to the google startup page before going blank. After attempting to turn it on again (to no avail), I resorted to plugging it in, which resulted in the phone looping on the google page then vibrating before repeating. I tried to get it into the bootloader menu, but it appeared and then reverted to the google page after the phone vibrated.
I've tried looking up solutions, but the only plausible situation for me seems to be returning it so the warranty can take over. The only hitch with that being that the bootloader is unlocked (not rooted, just the bootloader). I really am stuck, and do not know what to do
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Aug 2, 2015
So I wanted to get some free hearthstone card back and free packs, which were only given out to people with Samsung Galaxy S6. Apparently there was a way to get this on any device by editing "ro.product.brand" and "ro.product.model" in build.prop.
I did this, restarted my device and got my stuffs pretty easily. After this, I replaced the build.prop with my backup copy and restarted my phone. But, this time the phone is not booting. After google logo, it's stuck with black screen.
So far I have tried clearing cache but didn't work. Also, I tried to use adb to pull the build.prop but unfortunately I get "error:Closed" even though "adb devices" does show up my phone.
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Jun 6, 2014
My Nexus 5 which I have been using for 5 months without any issues has suddenly got stuck on the startup screen. This whole day it has just been showing the google screen and nothing I do would change it. I tried rebooting but that didn't work either.
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Oct 20, 2015
So 2 days ago I received the OTA update for 6.0. Yesterday when my battery was low the device turned off unexpectedly. When I finally had a chance to plug it in the phone went into a BOOT LOOP. After not being able to get into recovery mode because of continued resetting. I looked up several videos and posts from Nexus users with the same issue. I found the solution to be tapping the power button repeatedly till device is fixed. It sounded absurd but it worked and the phone stopped resetting and started to charge as normal. I let the phone charge for about an hour and then proceeded to turn it on.
At that point it was then stuck at the Google logo. So after about 15 minutes of waiting I decided to do a hard reset. When doing so I an encountered an error which I am unfamiliar with. I have a picture of what it tell me but can't seem post it on the forum. IT SAYS:
Supported API: 3
E: failed to mount/cache (Invalid Argument)
--Wiping Data...
Formatting Data...
E: failed to mount /cache (invalid argument)
Formatting /cache...
E: failed to mount /cache (invalid argument)
E: failed to mount /cache (invalid argument)
E: failed to mount /cache (invalid argument)
[code]....
After it did the wipe it got stuck at the new splash screen.
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Dec 5, 2015
So I have verizon and I'm using a nexus 6p. My phone died and I charged it and booted it back up.Problem was is I forgot my password. So since I'm rooted i went into twrp and tried my password there. it worked there but not on regular boot up. So i went into wipe and wiped everything. now when i go to reboot my phone it is stuck on the google logo.
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Dec 7, 2015
I've followed instructions in from this thread [URL] .... and flashed the supersu from the recovery without reading not to flash. Now I'm stuck at the google splash screen. How to recover from this?
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Mar 15, 2015
So i flashed the stock image and sideloaded 5.1 via WugFresh. Everything went fine and the phone told me i had to reboot it. I did and it sat on the google lock screen for way too long. I am able to hold down power button and volume and get back into recovery mode but the same thing keeps happening: stuck on the lockscreen.
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Nov 20, 2015
Damnit. Something went wrong and I don't know how to get out of it.
I used Nexus Root Toolkit 2.0.7. Bootloader Unlock went just fine. Root went wrong (I think). It just sits there at the white Google logo. It never goes to the animated loading portion of boot up.
So, I stopped the process. Then went to select Flash Stock + Unroot to hopefully start over. It still stays at the white Google logo. Instructions say it could take up to 20 minutes, but I waited for about 30 and nothing happened.
So I entered Recovery. Formatted/Cleared all data and started fresh with the unlocked boot loader. I was able to flash TWRP and actually flash a custom ROM. It loaded, but the phone boot looped when I tried to flash a custom Kernel.
Fine. I went to restore a backup I made before flashing the Kernel and it boot looped. Restoring the backup did nothing and I couldn't load anything.
Loaded up Nexus Root Toolkit again, tried to root and it just stays on the white Google logo. Tried Flash Stock + Unroot and it still sits at the Google logo.
WTF. I've been doing this for a long ass time now.
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Nov 13, 2015
So I tried to root my 6P with the Nexus Root toolkit , first I unlocked the bootloader, that went well . After that I tried to root it but my build number wasn't there (MDB08L) So I researched if that would be a problem and a couple of people said they followed the same instructions as with the MDB08K build and it worked just fine on theirs so I proceeded.
I selected the "any build" from the options on the toolkit and it seemed to be going well, I followed the instructions , flashed the files on twrp and from there I rebooted and it got stuck on a bootloop... :/ so then I tried to use the toolkit to fix the bootloop and selected the MDB08K and after it ran and finished it isn't exactly bootlooping but it is now stuck on the black Google logo and does nothing ...
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Aug 6, 2015
I've been using my nexus 5 with a version of 5.1.1 ... One day I accidentally restarted it.
It is stuck on google logo with the four dots spinning infinitely.
I've tried downgrading it. it was a success but I don't have signal "baseband " i think. And can't open playstore, camera and gallery on version stock 4.4 .
When I try upgrading it from stock ver 4.4 to lollipop still the problem is the same. I am running out of options .
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Dec 5, 2014
This has happened more than once. I need to power phone off to fix it. Running Lollipop.Watch a YouTube Video, finish it, close YouTube, even end task and verify it isn't running. When phone locks the preview image is visible for the video on the lock screen.
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Dec 12, 2015
Last night, I left my phone on charge. It was working normally and the software was functional etc. However, once I woke up, the phone was constantly restarting itself, and wouldn't load past the boot animation. I tried to load up fastboot to enter the TWRP recovery, however, the phone froze on the load screen. I should also add that my custom boot animation was replaced by the CyanogenMod mascot.
I tried to use WugFresh's NRT to flash a factory image of Android 6, however, the command terminal indicated that each process had failed. This did not restore the phone to its original condition.
I should also point out that I have been running a CM 12.1 nightly, which has been very stable and I have been using this nightly, without major problems (bar the infrequent system UI crashes) for a couple of months. It is obviously rooted and I have a Nandroid backup, which I can't access for aforementioned reasons.
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Sep 18, 2015
After fully charging the phone yesterday, when I went out to get food, my phone shut down along the way and being unable to boot. My phone is running on stock 5.0 with no mods
At first, I was able to get to the colored dots loading screen but it would always get stuck there and shut off. Then I keep trying to restart it up and it got worse and worse, now I'm always stuck at the GOOGLE screen. I'm not sure if this is a boot loop issue as it just gets stuck at GOOGLE screen. I tried the recovery mode cache wipe and it gets stuck at the GOOGLE screen in the middle of the wipe.
So this morning, after fiddling around the power buttons some more, I am able to get the battery logo while charging, though it is weird that it shows 100% then completely drained the next minute or so. I try to load into the recovery mode again and this is what I see at the bottom
E: failed to mount /cache (invalid argument)
E: Can't mount /cache/recovery/log
E: Can't open /cache/recovery/log
E: failed to mount /cache (invalid argument)
E: Can't mount /cache/recovery/log
E: Can't open /cache/recovery/log
E: failed to mount /cache (invalid argument)
E: Can't mount /cache/recovery/log
E: Can't open /cache/recovery/log
E: failed to mount /cache (invalid argument)
I'm not sure what to do at this point, I'm still in recovery mode but don't want to push any buttons yet as it was a real struggle to get to this point as I'm always stuck at the GOOGLE screen.
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Nov 22, 2014
Like others, I tried the software update, and then my phone constantly got stuck at the four little circles at start up. I followed some instructions I found on AndroidPit:
1. From a powered off state, press the Power button to start your Nexus 5. When you see the Google logo press and hold the Volume Down key and release when the device vibrates.
2. Use the volume keys to highlight Recovery Menu and press the Power button to select. This will bring you to a screen with an Android on its back.
3. Hold the Volume Up key for 5 secs then release and a new menu will appear.
4. First off, you can use the volume keys to select Wipe Cache Partition. This will cause your phone to restart. once this is done, re-do the previous steps to get back to the same screen (the one that Wipe Cache Partition was on).
5. Highlight Wipe Data/Factory Reset and select using the Power key. Scroll down to Yes, Delete All Data and press the Power button again to select.
6. Your Nexus 5 will now wipe your data and reformat.
7. On the next screen hit the Power button to select Reboot System Now.
It has been 40 minutes now and it's stuck on 'Formatting /data'. Is this normal?
I've only had this phone for a couple of months and it was functioning perfectly until now I haven't rooted it or anything.
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Jul 20, 2014
So this morning I woke up to my phone on a boot loop on the Google Logo. I have no custom roms or mods on it other than I am running ART. I suspect it could be battery related as it will only seem to do this on the charger but when I don't have it plugged in it won't even start up. When it's plugged in it won't even seem to want to stay "off", it boots up to the google logo on its own. If I hold down the volume rocker I can get into the bootloader but it resets before I can select anything and boots right back into the google logo.
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Dec 24, 2015
Just wanted to upgrade my sisters phone which was running an old 5.1 version (custom rom, so the phone was unlocked and rooted already) to an android 6.0.1 custom rom. So I flashed newest twrp and flashed 6.0.1 bootloader and radio.img via fastboot using wugfresh tool and the files from the thread on here. now when trying to get into recovery, I am stuck at the google logo.
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Nov 4, 2015
today I installed the new android 6.0 factory image, rooted it (used the modified boot.img from the previous build) and installed supersu 2.52 and blu spark kernel. Everything good until i deleted some apps (gmail, webview, youtube and other NON CRITICAL apps, like I ALWAY DO SINCE KITKAT), then rebooted and my phone is stuck at the Google logo, not even the bootanimation shows up.. Tried to reflash the boot.img, wipe cache, wipe data, factory reset but nothing.. The only thing that worked is to reflash the factory image! What am I doing wrong? Happened 2 times in a row so something must be wrong.. Another thing, I can't access TWRP every time, sometimes it skips and boots directly..
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Jul 10, 2015
My device:
Nexus 5 - hammerhead D821(H) 16GB
BL version - HHZ12h
BB version M8974A-2.0.50.2.26
Secure boot enabled
lock state unlocked
Today I got a "broken" nexus 5 that is in boot loop with the google logo and it wont boot into any .img
At the start i read the pinned posts and found this tutorial: [URL] ...
followed it step by step. but unfortunately it didnt work in my situation. there werent any errors or such kind. I also tried this tutorial with other images but nothing worked.
When i go to the recovery mode and press the power button the phone get into the google logo and i can see some sort of strange stripes in like a milisecond but then it just gets into the boot loop.
i really think ive tried everything accept for relocking the bootloader but cant imaging that this could be the problem.
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Nov 22, 2014
What the white star is?
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Oct 12, 2015
Got my OTA update everything went smoothly, just noticing a strange white cube in my notification bar not sure what it is..
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Nov 30, 2014
I have a Nexus 5 running Lollipop. One day I picked up my phone and my font was changed to white with black outline. I have developer options enabled but even so, I cannot change the font at all, which is why it is so weird that my font was able to be changed. I would like to change my font back to the factory default.
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Jul 14, 2012
my blackberry screen is stuck with a white screen and the blackberry logo. i tried taking the battery out, reboot but nothing is working, it still goes back to the white screen with logo. i also tried to download the Blackberry Desktop Manager, advice from the other threads, but it won't let me download, error. i have been at it for several hours now.
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Apr 17, 2012
I tried call someone the screen flickered and went white. I can turn it off and back on and it will work fine but when I lock it or is goes black, and goes back onto the white screen. ive tried everything i can without taking it apart. I dont have any warrenty or insurance for it. I got it from my sister and ive had it for about a year and not dropped it once! just abit battered from when she had it. Ive been told to buy a new screen but im not paying for a new screen and then someone to fit it for me :/
Info:
iPhone 3GS, iOS 5.1
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Jan 22, 2010
I installed lifetime free ovi maps on to N97 via computer and it worked initially. Then all of a sudden everything went black and phone restarted itself and since then it is stuck on the white screen with nokia logo.I have taken out battery umpteen times and everytime it is stuck. Won't go beyond this point.
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Oct 12, 2012
I have a BlackBerry Bold 9780. Whenever I try swtiching it on it just stays on white screen and at times few vertical lines but usually it's on white screen. All I can do is lock and unlock the device. I tried wiping off data and install new OS and updating the OS but no use. When I reinstall a new OS I hear some music. When ever I press the voice command button on left side I hear it telling 'say a command'.What is the problem and how to get my BlackBerry up and running ?
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Jul 11, 2015
So I had my phone in my pocket all night, with a screen code lock so nothing could be pressed, and when I woke up and took it out everything was in black and white (apps, texts, entire interface). I know this is what happens when you turn on Ultra Power Save mode, but it wasn't enabled when I checked. I enabled and disabled that mode, cleared my cache partition, checked under Direct Access to make sure Grayscale wasn't on, rebooted, and I've restarted a couple of times. Nothing.
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Apr 21, 2011
i have a blackberry curve 8520 its stuck on a white screen and it does nothing except stay on that no timer
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Jul 14, 2011
I was taking a picture and the screen went totally white. I've tried pulling the battery twice and the blackberry reboot bar runs all the way through and it goes to a white screen again. I can't get it to do anything. I've never had this happen before.
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Dec 29, 2015
My Nexus 5 is stuck at the flying dots after Lollipop OTA update. Already try factory reset. Cant connect to my Lap (running Windows 10) because it says in the device manager: Unknown USB Device (Device Descriptor Request Failed), so I cant manually update the driver and cant access it with ADB and Fastboot tool. The device has no USB debugging enabled. In the old computer where I used to connect the device and has the drivers installed says the same thing in device manager as my new laptop.
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Aug 30, 2015
For about two months now I've had an app stuck in recents, and no matter what I do it won't go away. It's basically a website I opened from a google search. I've deleted and reinstalled Google Now, the phone has been upgraded from 5.1 to 5.1.1 in between, restarting, nothing seems to do the trick. I've been googling the problem without success so far.
Here's a screenshot: [URL] ....
Nexus 5, stock 5.1.1 ....
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