BB Torch :: Phone Won't Reboot After Installing New App?
Mar 8, 2012
Just installed the free app PAndas vs Ninjas and now my phone will not reboot . Goes half way thorigh the process then restarts. Ive removed the battery and reinserted it but no change.
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Nov 21, 2012
I installed and app called Dropbox, and it said it was installed, but the screen was frozen so I couldn't choose OK or Run, so after about half an hour I pulled the battery. Now it is hung up during the boot, with the progress bar about under the Y in Blackberry.
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Feb 24, 2010
i was wondering if RIM will change this annoying reboot each time you install something... It's not like the iPhone you can download an apps just for fun, with BB you have to think that you don't need your phone during 5 minutes, that nobody is going to call you, and it's so annoying.I think i would install so much more application without the automatic reboot.
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Dec 26, 2011
When i take my battery out and put it back in the phone starts rebooting and then quits and a picture of a battery with an X through it appears on the screen???
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Nov 12, 2012
I tried to update the Blackberry Apps store as notified on phone.Now phone is stuck in a reboot loop.I have tried pulling battery and connecting to computer, pulling SD card and sim.
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Mar 25, 2010
When i reboot my phone after I installed a few upgrades to some applications, as usual.I was asked to reboot.It restarted the phone, however does not completly reboot back to my home screen. Instead, it is stuck on my Network Provider's screen...(o2 Welcome Screen)Im guessing it is still finishing the installation of some upgrades, but it has been like this all night.
I did a baterry pull, and took out the SIM Card and memory card, however it still seems to be stuck on the Network Provider's home screen.I had this issue last time, and I was advised from another forum to turn off the phone from the Off button on the phone, pull the battery and memory card, reinsert the battery without the memory card.This worked perfectly last time. Now, while the welcome screen is showing, if i press the off button, it will "Verify Security Software" and turn off.
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Oct 19, 2015
I downloaded the new system update, now my phone is in a constant recovery reboot saying installing system update. I press the power button plus the volume up and i can see what it is installing it goes through the same thing over and over and just reboots back in the recovery booting again when its done installing...what is causing this i cant do a system reset either it wont let me (volume up +home+power ) does not work , removing the batter does not work (soft reset)...
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Oct 15, 2015
On installing the update of 16.1 mb. The droid shows a error while installing after the reboot.
Nothing happens after that and the phone reboots
Right now it it running on 5.1.1
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Jan 18, 2012
Torch 9860. Used it for 3 days.. My torch can't switch on, because when I put in battery red light on the top is always on and don't turn off. So reboot don't start and not possible to reinstall OS.How to make the red light turn off and let torch reboot?
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Jul 7, 2011
I was installing the latest version of blackberry messenger and reboot the phone only to find the BBM icon and App store icon missing.
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Apr 26, 2012
I have a BB torch I installed from the world app center "Reset Me" and well now the phone just tries to start over and over again. I have done a soft rest as well a hard one.
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Apr 7, 2012
I have bought a BlackBerry Tourch from South Africa and tried to use in in the United Arab Emirates. At first it was working just fine, but then I tried to install the Arabic language through the Desktop Manager; the installation process stopped and the phone is not working any more!
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Jan 8, 2012
I am having trouble installing music from my itunes library on my windows 7 64 bit computer. I got a message saying music could not be synced because of error and when I tried to uninstall/reinstal blackberry destop I could not and got message error 2738 could not access VBScription runtime for custom action. get my music on to 9860?
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Jun 4, 2012
I want to know how to update the device software?! i had downloaded a new update as an exe file from the page below :but as always the operator support from the telecommunication company is having a bad service so they didnt give me the direction of the installation process of installing this update on my BB ( Torch 9800 / 6.0.0.546 )
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Jul 4, 2011
Updating to latest Software but installation froze on " net_rim_vad_engine_resource_no.cod" . Desktop Software will now not connect to device and it eventually shows " application error 200" reset.
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Feb 4, 2012
i bought used blackberry 9800 unlocked and im using fido network. device was wroking perfect and battery was good too but what happened couple of days before i was at work and i saw my phone had 507 error and mentioning that reload software and than i installed it with blackberry desktop software by clicking on update ,After update everything was working good but battery goes to hell even if i dont touch the phone i mean i charged it 100% and i didnt used it but battery goes 5% down after couple of minutes
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Dec 13, 2011
My BB messenger Icon dispeared after installing a new version of twitter...What do I do?
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Jul 1, 2012
I connected my BB 9300 Curve to my PC earlier this morning and it told me about this 6.0.0.668 update. So I updated my BB to that version, but now if I want to reboot the phone it keeps showing the 'white screen of death' until I do a battery pull to successfully reboot the phone.
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Jun 30, 2012
yesterday i tried to upgrade my whatsapp and after upgrading i restarted mt phoe ...but after that when it reaches 60-70 % of booting it gets restarted again...
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Sep 14, 2010
I've had my Torch for 2-3 weeks now. I do not remember ever seeing the twitter app pre installed. I certainly don't remember deleting it. When I go to twitter to download the blackberry app it gives me a notice."Sorry, your device does not meet the system requirements that are needed to support Twitter for BlackBerry Smartphones."
I don't use twitter that much, but would like it installed in case I do. It's really not my main concern, my main concern is that this is a bigger issue that I need to get resolved before I'm stuck with a phone that doesn't work like it's supposed to and won't be able to run other apps. Any ideas? I'm still running the original OS.
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Jul 9, 2012
I have tried soft reboot, double soft reboot, hard reboot (removal and replacement of battery for 10sec to 1hr). Due to the reboot can not connect to computer to assist. Removed the sim and memory card and attempted to reboot with no success.ttempt to reboot in safe-mode failed also. I can not shut down except to remove battery. I have tried being connected to the computer without the battery and then replacing the battery that did not work either. like this model it has all the features I need, I need to have it functional ASAP or I will will have to change the phone and the service provider. My company is not tolerant of companies that do not support their productsand provide service solutions in a timely manner.This problem started sometime around 7-3-2012 (this doesn't have anything to do with the 5000 Blackberry layoffs recently, does it?)
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Aug 17, 2012
I downloaded an app last night and as soon as it installed my phone started to reboot.Since then it has just been on a reboot loop. The white line gets nearly to the end then a red light comes on and it starts all over again. I have tried a soft re-start: alt shift del a battery pull (loads of times!) I have tried to log on to blackberry desktop manager and resettle whole phone but it tries to connect to the phone every time! I am stuck at what else to do
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Sep 19, 2011
my phone froze on the reboot screen the other day and now its not turning on at all..i hooked it up to my computer to charge and i dont know what happened after that, it turned off and got as far as the reboot screen..
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Jun 7, 2011
I did an email update to my bb torch and now its stuck in reboot screen at about 90% i tried using my mac to restore a backup i have but as i cannot get access to m y phone i have not been able to update it.
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Sep 29, 2011
I want to reboot the device without remove the battery and reinsert it again.
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Apr 22, 2012
I recently downloaded the new BBM app, and the icon disappeared from my phone.I tried rebooting several times, and it finally appeared, but it wasn't called BBM, rather net_rim_something.When I clicked on it, it said "missing resource files" and wouldn't load.I also noticed that my BBM connected apps (Facebook, etc) were not loading properly.So I backed up my BBM contacts, and deleted and re-installed, but there was no icon again.I checked this forum, and found a similar problem, and the solution was to check if the software needed updating, which would fix the problem.I checked on my Torch, and it said there was an update available, so I downloaded it. It downloaded fine, and then asked if I wanted to install it, and gave a warning message that it might take 2 hours or more.This was fine with me, as I was going to bed soon, and wouldn't be using it.Before I went to bed, I noticed that it was rebooting.I figured I would just leave it and go to bed.When I got up this morning, I noticed it was still rebooting.The white bar would go all the way across, then it would go to a white screen, go black again, and then start over.I checked the forums again, and found a similar issue, which said to pull the battery and replace it. Did so, and it didn't work.I have tried several times, and even left the battery out for 2 hours, in the vain hope this might work.I tried connecting to BlackBerry Desktop to do a restore, but it can't connect to the phone, because it is stuck in reboot.
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Apr 29, 2010
Reboot froze last night, removed battery umteen times will not fix. BB RIM support spent 5 hrs today went to tier 2 and they could not get phone to load correctly. Reboot still freezes 3/4 of the way through.
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Jan 26, 2012
So my phone stared shutting itself off. It won't reboot. Instead of turning on, a red light comes on, stays on for a few seconds, and then shuts off. And the cycle repeats. It has been doing it for 8 hours today. It was doing it last night as well, I finally got it to turn on after 3 hours. But today it hasn't. I have tried connecting it to my computer. It says it can't connect because the battery is dead or it is resetting, which both are not true. I have tried pulling the battery numerous times, nothing helps. I took the matter to AT&T. They don't know what is going on either. The phone is about a year and 4 months old and its up to date.
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Nov 10, 2011
i would like to ask why my torch 9800 will auto reboot?? it can auto reboot more than 3 times everyday.
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May 14, 2012
I was downloading the Evernote app from the Appworld and as it was installing it started to reboot and now is in a reboot loop where it keeps rebooting non stop.
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Jan 13, 2012
I upgraded my BB Appworld App on my Torch 9800, and when it told me that the device needed to be rebooted i selected reboot now, and the device will not reboot, it just starts and as the status bar creeps along it ultimately just goes back to attempting to reboot again. This goes on continuously. I have taken battery out and sd card and it still does the same thing.
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