It would seem that the ALT function is stuck because I can only access the numbers and not the letters on both the physical keyboard and the virtual keyboard.
I have reset the phone several times. Updated with the latest software, even reset to factory setting and still nothing. My phone is locked with a password so I can't even enter my PIN because it comprises of letters. My carrier can't do anything and my warranty has expired.
I have read some of the other similar problems and my phone has no case or cover on it. On top of it all, it is stuck in SOS mode so I don't even have a signal so I can't even receive phone calls.
My phone has been frozen all day. The past couple of days it's been really slow, then today it just completely froze. I've tried battery pulling about 6 times.. same results. I don't know what to do. It won't connect to the desktop manager
When I connected my blackberry to the desktop software, I noticed that there was an update from version 7.0 Bundle 1672 to 7.0 Bundle 2395. I selected Update and now the update appears to be frozen. however I am told that if i disconnect, it could render the device unusable. See screenshot.
Woke up this morning to find my 9800 Torch had ran out of battery it was completely dead. When I tried to charge the phone the startup screen came up as normal but it froze when it got to a certain point, I took out the battery and replaced it after 30 seconds, the phone started to reboot and then froze at the same point.I have reinstalled the OS onto my device from Blackberry desktop and have tried this several times today but it is still freezing at the same point, after about 20-30 minutes of leaving the phone it eventually very slowly came on!t the moment my phone is completely useless to me as it has froze again.
My Torch froze whilst updating software and is stuck on 14% and has been for the last 3 hours. I have taken the battery out a few times in the hope it would re start but it just goes straight back to the same page when it loads up.
I just upgraded by blackberry torch from 6.0.0.246 per the blackberry desktop message to 6.0.0.600 (bundle 2647), platform 6.6.0.223.Now every time I click on the icon for the calendar, the phone seems to be frozen and I had to remove the battery to get it restarted.
My blackberry torch was recently giving me a hard time using a few of the letter keys, I decided to let it sit overnight, this morning it's even worse I can't use the centre key to scroll or click on anything and non of my other keys work. I've only had this blackberry for about a month. Nothing that I do seems to work to reset it
I did an email update to my bb torch and now its stuck in reboot screen at about 90% i tried using my mac to restore a backup i have but as i cannot get access to m y phone i have not been able to update it.
my blackberry torch 9810 started updating to the new software this morning, however has been frozen for the last few hours. I have removed the battery and then turned it back on, and its still frozen, ive also plugged it into the computer onto the blackberry desktop manager but it still does not work!
Yea so today at around 2 pm I restarted my phone and when it restarted and new icon appeared saying an update was available so I clicked on it and said why not that would be good. 5 hours later it still hasn't completed and the screen on the phone said only 2 hours. The overall backup progress is frozen at 16%.
My app world app is frozen in a download of Facebook 2.0. The screen says Please Wait I am unable to close the app world app using either of the suggested methods.
Recently switch jobs and had my Torch removed from former employers BES. Received confirmation that it was completed and emails stopped as expected. However, return address if found and password requirements stayed on the phone. Brought phone to Verizon service tech with the intentions to wipe phone. They were unable to perform function as the options feature and icon are missing. Service tech believed that it was removed or hidden as part of former employers security. Former employers IT group claims not to remove functions on BB phones and phone must be defective. Phone has served me well with no complaints. Would like to use it with new employers BES. Anyone know how to wipe or restore. Nothing on this phone is important. Running Software Version 7.1 Bundle 1737
I have the Torch 9800. I wish to adjust the equalizer for the sound playing through my bluetooth, Motorola S10-HD. Any adjustment I make has no effect on the sound. It was the same thing when I tried the Plantronics BackBeat 903+, no change in sound when the equalizer is adjusted.Now, if I were to use a wired headset, the equalizer works perfectly!
So why is it the equalizer has no effect on the sound when using bluetooth? And how can we get those programers to allow equalizer function for bluetooth devices?If this is a battery saver function, tell me about the extra drain on the battery and allow me to make the decision.Blackberry Device: Torch 9800,OS Version: 6.0 Bundle 2647 (v6.0.0.600),Platform: 6.6.0.223
My torch is frozen on Social Feeds during my update. It is only at 9%. Am I screwed and just have to wait and hope the software updates... Or is there any way to stop it? I hope I didn't just mess up my phone!
i downloaded software and tried to install it but its been stuck on 6% backing up your data (social feeds) and i cant restart my device as it keeps going back on to the loading screen. i tried to attach it to my bb desktop but it just goes grey and unresponsive when i plug my phone into the laptop, pulled the battery and everything,
Last night I updated app world and when i rebooted this morning the icon wasnt there.after 2 minutes, the phone froze altogether - i couldntt even turn it off. After pulling the battery off and putting it back on, again the phone works for only 2 minutes and then it freezes again.how can I get it back to working properly?
I am from South Africa using a 9810 on Mtn network with OS 7.1 . I took my contract out under my name and i gave the 9810 to the wife. The phone automatically asked her to update to os7.1 and the phone worked well for a month.
Eventually the phone started freezing where i can see my screen but i cant see beyond what my screen shows, my cursor works fine as if i scroll down and click it will randomely select the menu icon below or the BBm contact below.
I have done a battery pull not , eventually the wife got fed up and said we need to swop phones , so now i am using a 9810 that is useless if you ask me.
The otther problem i am having is when i switched devices my BB Id stayed on my old phone and her BBId stayed on the 9810 any way i can swop , i tried going into menu > device > BBID and edit it but it keeps telling me incorrect password. Also my e-mail is stuck on that device and her e-mail on my device.
In process of downloading new updates to Torch 9800 it stopped with instructions to:unplug device,go to Control Panel .... Device Manager/USB Root Hub/allow computer to turn off device ...plug in device...It then repats the same process again and again with same instructions. I've turned everything else off on computer, but now BB is frozen and still no upgrade complete.
I seem to be unable to access the Help Function from the home screen without having to complete a hard reset each time. The device is new and I suspect that I have a setting incorrectly placed but I have checked the obvious ones and am stuck.
the email message screen stopped showing received or sent messages as of 9:44 Friday evening (48 hours ago) and the date bar on the email screen shows Jul 2, 2045. The time/date on device is correct.
I was having issues with my trackpad -- and this thread said to do a clean reload. So I did, and left it going overnight. When I came back to it in the morning, it said it couldn't connect to the device, and that it might require a password.
I don't have a password set, so I clicked retry. I got the same message an hour later. The progress bar looks like it has about 80% left to go.
The phone has been reset to factory defalt, so I'm worried I've lost all my files. I did a few backups before staring, but I have no idea how to restore it myself, and if I should interupt the process.
When i was checking my emails on my Blackberry Torch 9880 the screen froze. During this time i know i got a text message (heard the text alert sound). My Blackberry automatically reset itself and when it had rebooted i had lost the previous 2 days worth of messages...including the new text which i was unable to read.
I have a 9860 from tigo paraguay, and the device stays frozen too much times, example when i press de unlock key ussually stay black for at least 20 secs, and when a app its instaling i cant use the phone, my os ver its 7.0.0.0.353 what can i do about this i think an 1.2 ghz processor doesnt have to have this kind of issues
Welp got the torch and love it, was using a captivate and an aria for about 3 weeks, neat toys but sucked as phones so back to bb I went.My convience key will let me program it for any other function other than the camera, it will work the first time after resetting it to the camera option, but won't work the shutter. After closing it out and pressing the button again from the home screen or any other I get nothing?
