BB Torch :: 9860 The Device Stays Frozen Too Much Times?
Jan 31, 2012
I have a 9860 from tigo paraguay, and the device stays frozen too much times, example when i press de unlock key ussually stay black for at least 20 secs, and when a app its instaling i cant use the phone, my os ver its 7.0.0.0.353 what can i do about this i think an 1.2 ghz processor doesnt have to have this kind of issues
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Jun 11, 2012
i downloaded software and tried to install it but its been stuck on 6% backing up your data (social feeds) and i cant restart my device as it keeps going back on to the loading screen. i tried to attach it to my bb desktop but it just goes grey and unresponsive when i plug my phone into the laptop, pulled the battery and everything,
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Jul 5, 2010
on my 9860 escape button only works some times.
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May 19, 2011
Can i get animated wallpapers running smooth for my device? i ever had one on my torch 9800 that wasnt smoothly running with it.But i really think my torch 9860 can have it easily.
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Jun 26, 2012
i have just got my blackbery torch 9860. i want to download some applications. when i connect my device to laptop it needs the radio to be turned on.. my mobile network is turned on. in the forums i read that the blackberry data plan is neccessary.
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Apr 5, 2012
I have a Torch 9800. This device freezes up multiple times per day. I've had it for 1 1/2 years now, and has done this since about 6 months in. Used to happen only occasionally, then more often. When I upgraded the software it seemed to stop for awhile, then started again, and is now not only annoying, but is preventing me from doing my work. It has frozen up already 4 times in a 5 hour time period. When this happens, I cannot do anything, access emails, make calls, etc. I can receive calls, but cannot disconnect once the call is complete. The freeze goes on for between 5 and 10 minutes at a time. Sometimes (but not always) once its done, an error message comes on screen that says: "Uncaught exception: Application net_rim_bb_messaging_app(1637) is not responding, process terminated. " The number (1637) is always different. I do not use BBM, and have tried to see if I can delete it from my phone, but it doesn't seem that I can. I am up to date on all software.
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Jun 7, 2012
I recently upgraded to a 9860 but when I sync to my desktop, i am getting an error message that says" Application Loader Wizard requires blackberry device manager to be installed. Contact customer support"
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Jan 29, 2012
Yesterday I tried to turn on my phone after charging it. It vibrated and the backlight lit up as it usually does when the phone turns on, however, the Sony Ericsson logo does not appear and it stays frozen in this state. I have tried removing the battery for a few minutes but it doesn't change anything. I also tried connecting to PC Companion, which intermittently detects the phone, as if it was being continuously connected and disconnected. I cannot do an update or anything to it from the computer.
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Nov 9, 2011
what if i disconnect the BlackBerry smartphone from the computer when updating device software using desktop software?
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Mar 27, 2010
The last time I synced with Outlook, a lot of the same contacts came up multiple times -- around 50+ times each. Seems the only way to delete them is individually. I would like to know the following: 1) is there a way to do multiple deletes and 2) what made this happen.
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May 13, 2012
The camera stays frozen when i try to open the camera or comes up with a half black half gray screen.
Info:
iPhone 4S, iOS 5.1.1
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Oct 19, 2011
i bought a new torch 9860 with OS7. when i try to open any flash video from facebook, it doesn;t open and says my phone doesnot support this. on adobe site, there is no flash player available for blackberry os7.
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Oct 29, 2014
Ever since the latest serving of KitKat (4.4.4) via Verizon I seem to be having some issues with sending, or rather over sending, pics via SMS or MMS. My fair raven domesticated companion complains to thee of receiving multiple times. Thy only resolution to this debacle is to restart thy beast to clear its OCD tendency.
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Aug 31, 2014
i try to sync the iPhone with iTunes but it says my device times out. it still charges though. the iphone won't tell me to trust the computer and i don't know what to do.
Info:
iPhone 4, iOS 7.1.2
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Sep 6, 2011
how can I keep my BIS signal stays on? I keep losing it while I 've a fully 3G network coverage then I have to change it to 2G which is EDGE network.
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Oct 23, 2011
Since running the latest software update on my torch, the led light blinks when text or email comes in, but when I open them, the light stays on and does not go off. Have to turn device off to get it to go off.
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May 15, 2010
I just got a 8310 for free and she told me she went to use it one day and it stopped working. Like she couldnt hit any buttons or anything, she can scroll but thats it. So I was thinking about trying to wipe it and re-installing a newer OS. I have not done this for this type of phone.
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Apr 30, 2012
My device is completely frozen....I can't do anything.
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Jul 13, 2011
my device has frozen during an update! what is the best thing to do from here? im reluctant to unplug it as it warns it may make the device unusable
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Nov 14, 2011
put out the green LED indicator on top of my phone.
Things I have done to solve this irritating issue:
- Hard reboot (remove battery and put phone on again).
- Soft reboot (log off and on again.
- Restore factory settings.
- Go to Options>Screen>LED indicator from on to off.
What else can I do to get rid of this irritating light? It just never goes out and now I cannot see any new incoming messages or phone calls (a red LED indicator should appear, but this is not the case anymore).
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Dec 2, 2012
I have a Torch 9850 that has been shutting down repeatedly. It seems to crash and I have to do a battery pull for it to restart and when it does, it shuts back off again! The phone stays on and works fine while the charger is plugged in but as soon as the charger is removed, it shuts off again.
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Jun 29, 2014
Its a Iphone 5 and it's screen is blank and wont turn on or off or anything.
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Jan 10, 2012
i can't seem to use 3G on my 9860.. it has bands 1, 4, 8.
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Sep 19, 2012
how to downgrade the blackberry 9860 os from os 7 to os 6 or 5?
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Jan 8, 2012
i have only had this phone four days and it has all of a suddend started switching itself of then reboting itself then flash and vibrate of 2mins then turning it self off again, it has done this constantly for 2 hours now.
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Aug 24, 2012
Just purchased my new blackberry torch last June and I have been sending it to service center for 5 times already. I am so lost on how to fix the problem. My problem is my phone shows full signal strength and I can't receive not make calls nor messages. I tried to call the service provider for any network problems and they said no problems at all. It happens at ant time of the day. Service center says there no problem on the phone. I just notice that whenever I put the rubber casing on my phone problem occurs.Is there any connection? Im using the rubber casing for easy grip.Signal: -77dbmOS: 7.1.0
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Jul 30, 2012
Since this morning my Blackberry's speaker hasn't been working, I get no message alerts, no alarm, no music, the camera shutter isn't even going off. However everything is fine when I put headphones in and I can also make phonecalls without speakerphone.
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Aug 24, 2012
My torch 9860 could not sync. more than 70 contacts from outlook
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Jan 14, 2012
i got my bb torch 9860. it was using wi-fi connection. but when i update software it is not using wi-fi at all, when i go to wi-fi dignostic it shows local ip address as missing mean does not shows local ip address.
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Nov 22, 2011
I have set up a BB Id using using my laptop and have received a mail from BB validating the same. I have also tried login in from my laptop and it works.However, when I try to log in using my BB Id and password from my phone it is giving an error message 'The user name and password provided do not correspond to a valid blackberry ID'.
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Feb 5, 2012
Torch 9860 one week old. Battery went dead so I hooked up charger. Now phone will not boot up. I get a red LED light on for 10 seconds and off for 8 seconds, repeats. Tried removing battery. Tried booting in safe mode (holding escape key), nothing works.
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