BB Bold :: Frozen Device During An Update

Jul 13, 2011

my device has frozen during an update! what is the best thing to do from here? im reluctant to unplug it as it warns it may make the device unusable

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BB Device Software :: 9700 - Frozen Phone During Update Of Operating System

Jul 20, 2010

So I started to update my BB 9700 tonight, since it hadn't been done in awhile. I followed the instructions including the "don't unplug the device if you ever want it to work again" segment.All was going well until I got to step 10 of 12 (Loading Applications) It has now been trying to load applications for over 3 hours, with no advancement in the status bar at the bottom of the screen. My Desktop manager says it is disconnected, but I'm not sure how or when that happened. My screen is white with the computer and the BB and a pair of arrows, but nothing has happened for hours.I'm afraid to disconnect incase I lose everything on my BB and render it unusable!

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BB Bold :: My Device Is Completely Frozen

Apr 30, 2012

My device is completely frozen....I can't do anything.

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BB Bold :: Update From OS5 To OS6 On 9700 Frozen?

Nov 25, 2011

I am attempting to update the OS on my BB Bold 9700, as suggested by the BB Deskyop Sofware. The update started and seemed to be progressing but about 3/4 of the way through it is frozen at "Loading module"net_rim_speech_data_en_US.cod".

What should I do? The system warns "do not disconnect your device or stop this process as it could make your device unusable"

Later: I solved this problem by disconnecting the phone from the PC and downloading the OS6 package from the Blackberry.com/Downloads site, re-installing the Blackberry Deskop Sofware and re-starting the update process, this time with all power saving on the PC turned off.

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BB Bold :: Frozen On 9900 Update?

May 24, 2012

Update for new OS has frozen it has done this once, so I unplugged it after 5 hours and lost all my contacts it has done it again now on messages I do not want to lose those as well anyway of making it get going again?

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BB Bold :: Frozen After Trying To Update Software?

Jan 4, 2012

I tried to update me phone to 7 OS but it just seemed to not be doing anything, and I know i shouldnt have but I took out the battery and put it back in but now it would turn on it just goes to a screen with a egg timer ! What do I do to get it back working?

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BB Bold :: 9900 Software Update Frozen

May 26, 2012

I got an update for my 9900 but when 'backing up your data' my phone has froze on backing up social feeds at 7% and has been like this for about 6 hours!

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BB Bold :: 9900 Frozen On Software Update?

Aug 28, 2012

my blackberry bold 9900 appears to be frozen I assume as I started doing the software update since 2pm today and yet its still not finished? It has been 8hours now. It seems to have frozen on 14%. Now I have tried rebooting my phone many times but it keeps on taking me back to the software update page. I am currently unable to access anything on my blackberry device.

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BB Bold :: 9780 Frozen On Rebooting After App Update

Jun 26, 2011

BB Bold 9780 is frozen for days. I downloaded an update from APP World and when I rebooted device it shows BB Logo and the loading line fills up from left to right but never changes screen. The phone is locked in this mode. Is there a manual reset pinhole? The update was for the Traveler APP upgrade free.

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BB Bold :: 9900 Has Frozen At 8% While Doing A Software Update

Oct 31, 2012

my 9900 bold has froze at 8% while doing a software update, its been like this for about 5 hours

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BB Bold 9000 :: Handset Startup Frozen After OS Update

Aug 25, 2010

Today I attempted to upgrade to the new 5.0 OS via Desktop Manager. The backup was completed and software installed. The process stalled on the reboot portion. My phone turned on, and I saw the blackberry screen with the loading bar below. The loading bar filled up and then my usual AT&T World Phone orange screen came up (which usually lasts for about 5 seconds before the home screen comes up). However, the orange screen lasted over an hour. Since the software was already installed I did a battery pull. The phone started up to the same AT&T screen and stops. The backlight still dims as usual, and comes back up on a button push but its stuck there with no home screen, now for another 3 hrs. It won't allow me to try to wipe or reinstall the OS because the phone has to be started to do so, and it says it can't connect to the phone (but it does recognize my device when its plugged into the computer). I have searched the forums for similar problems but haven't found any others with my problem.

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BB Bold :: 9900 Frozen On Update With Social Feeds

Sep 4, 2012

I did an update on my BB (worst decision ever) and now it is frozen on social feeds. The overall backup progress is at 6% and will not move at all.This is my business phone and it needs to work ASAP.I'm completely annoyed (though not surprised) that this has happened. The phone will not connect to the computer so I'm basically stuck with whatever I can do via the phone. I've removed the battery three times already and the same thing happens.

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BB Bold :: 9900 Frozen On Software Update - 14 Percent Backup Progress

Jan 16, 2012

So, I went to check if there was a new OS update. There was, so I downloaded and am currently installing it. However, it's been "installing" for 8 hours now, and it's stuck on 14% Overall backup progress. And 0% Social Feeds.Also, not sure if it's related. (probably is) but my Signal is off and i have no network connection. And I've got good coverage usually at home. I realised the problem about 7 hours in, after it said it would only be 2. So I battery pulled it, and it didn't work, then I tried battery and sim pulling, that didn't work. I've tried hooking it up to my blackberry desktop. It can't pick the device up because of it.

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BB Curve 83xx :: Device Frozen / Need New OS?

May 15, 2010

I just got a 8310 for free and she told me she went to use it one day and it stopped working. Like she couldnt hit any buttons or anything, she can scroll but thats it. So I was thinking about trying to wipe it and re-installing a newer OS. I have not done this for this type of phone.

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IPhone 5 :: How To Reset / Device Frozen And Won't Turn On Or Off

Jun 29, 2014

Its a Iphone 5 and it's screen is blank and wont turn on or off or anything.

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BB Torch :: 9860 The Device Stays Frozen Too Much Times?

Jan 31, 2012

I have a 9860 from tigo paraguay, and the device stays frozen too much times, example when i press de unlock key ussually stay black for at least 20 secs, and when a app its instaling i cant use the phone, my os ver its 7.0.0.0.353 what can i do about this i think an 1.2 ghz processor doesnt have to have this kind of issues

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BB Curve 8900 :: Frozen During Upgrade - DM Says It Waiting For Device To Start?

Jul 16, 2010

Just attempted to upgrade to OS 5 and all was going well up until the phone re-booted, blackberry on the phones screen with a loading bar that stuck 3/4 the way for a good half hour, i disconnected, battery pulled and phone just wont load past 3/4. DM says it waiting for device to start?

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BB Bold :: Lost Apps With New Device Update?

May 14, 2011

Yesterday I did a device OS update to the latest version. I seem to have lost some of my apps. Most importantly i have lost my 'Password Safe'. how I can get it back?

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BB Bold :: Device Software Update Not Working?

Aug 5, 2011

My network (O2) say I can update my Bold 9700.

Because I use a Mac I plug it into the desktop software and it should offer me the chance to update to version 6. It doesn't. Using BB5 1022 at the moment.

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Galaxy S6 Edge :: How To Restart Frozen Device Which Won't Start And Reboot Even After Rooting

May 24, 2015

I bought S6 edge a few days back, yesterday it prompted restarting the phone after turning on the virus protection after turning off it doesn't boot and is frozen on Samsung logo screen . Tired everything resetting it through ODIN but ever after rooting and resetting it still does not reboot.

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BB Bold 9000 :: Device Working Poorly After Update

Jun 12, 2010

I just got my blackberry a few weeks ago, and it was working perfect up until I downloaded BlackBerry Desktop Manager, plugged my handset in and updated it.... It operates much slower. There's a good 5-15 second delay when trying to access the menu, and it will freeze while I'm trying to answer incoming calls. Also my alarm clock doesn't work anymore. There's no sound coming out when it goes off, the volume is set to high, but it will still ring when someone calls me. It was working prior to the update, and I didn't change any settings after. Is there a way to roll back the update. I thought updates were supposed to fix problems and issues, not create them.

ps it is a BlackBerry 9000 carried by Rogers, O/S version 4.6.0.303

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BB Bold :: 9900 Device Software Update Freeze

May 14, 2012

So I am trying to update my bold through blackberry desktop manager and it has been stuck on the instal phase model 656 of 888. It also says that I can not unplug it mid instal or my phone will become unusable. I am truly stuck here and do not know what to do. I need to unplug my phone. I am fine operating it on the old software but I am just scared that if i unplug it my phone will be fried.

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BB Bold :: Lost Apps With New Device Update \ How To Get It Back

Jun 27, 2012

Yesterday I did a device OS update to the latest version. I seem to have lost some of my apps. Most importantly i have lost my 'Password Safe'.

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BB Bold :: Device Software Update And Lost Email Account?

Mar 1, 2012

did anyone else have a problem with your email account after updating your Bold device software? I just update to version 6.0 Bundle 2949 and I am not receiving any Email and the software does not allow me to access the Email setup! I tried already to restore the phone setup using the restore function of Blackberry Desktop but without succes!

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BB Bold :: 9700 Stuck In Update - Process Not Go Pass Device Initialization

Feb 12, 2012

My blackberry bold 9700 went blank. I try to reload the os software but the process wouldn't go pass device initialization. An error message appear after saying computer not able to reconnect to device during multi-stage operation.

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BB Bold 9700 :: Desktop Manager Update Hangs When Downloading Device Software

Jan 5, 2010

I just got this Blackberry on Dec 31, '09.I installed the DM software from the CD and now I was going to attempt to synchronize my phone with the desktop for the first time.When I plugged the phone in to the PC, it immediately said there were updates available and I just kept hitting Next until it apparently started the 12-step update process.Now my PC has been sitting at the download step (Step 3 of 12) downloading the same module for over 30 minutes now.

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BB Torch :: Update Appear To Be Frozen

Jan 13, 2012

When I connected my blackberry to the desktop software, I noticed that there was an update from version 7.0 Bundle 1672 to 7.0 Bundle 2395. I selected Update and now the update appears to be frozen. however I am told that if i disconnect, it could render the device unusable. See screenshot.

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Update For 7.1.2 Frozen IPhone 4s?

Jun 30, 2014

when i updated it went first good 2 final install it went all most finish and it stop around %80 for 30mins and keep going

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IOS 7.1.2 Update - IPhone Frozen

Jul 1, 2014

received automated message re latest update to iOS this morning via iTunes. Connected iPhone, downloaded update, started to load to 'phone then it stopped with the status bar (below apple logo) on 'phone ~85% complete.

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IPhone 5 Has Frozen During IOS 7 Update

Jul 1, 2014

my iphone 5 has frozen during ios 7 update. I cannot turn off. how do i restart

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BB Curve :: 9360 - Frozen During An Update?

Nov 8, 2012

My son has a blackberry curve 9360 and was doing an update. The phone was trying to restart to complete the process and has got stuck. It keeps trying to restart over and over again. We don't even get to the menu. We have tried removing the battery and tried to restart by pressing the alt, aA(arrow) and del button together but it doesn't work.

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