BB Bold :: 9780 Frozen On Rebooting After App Update
Jun 26, 2011
BB Bold 9780 is frozen for days. I downloaded an update from APP World and when I rebooted device it shows BB Logo and the loading line fills up from left to right but never changes screen. The phone is locked in this mode. Is there a manual reset pinhole? The update was for the Traveler APP upgrade free.
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Nov 17, 2011
Yesterday evening I updated my blackberry curve 8520, it then needed re booting and since then it has frozen, the screen and the keys? Was working perfectly before with no problems. I have taken battery/sim card out but still nothing. I have also tried to use my blackberry desktop but it is still trying to connect.
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Aug 26, 2012
i was downloading blackberry protect in my Bold 9780 from app world and suddenly the device started rebooting by itself again & again....while rebooting the process of reboot reches upto 60% or 70% than it againg start the reboot process.....so it would kind enough if anybody can help me with this problem as soon as possible....& i also dont have backup?
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Dec 2, 2012
Phone keeps on rebooting. Have removed the battery many times. Can't download from balckberry desktop software.
Shouyld I download software from blackberry site.
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Apr 8, 2012
I installed a couple of apps and tried opening them but they gave an start up error.So I restarted my device and now it shows the blackberry sign and the loading bar and then just reboots itself. I have tried removing the battery and attaching the wire and tried to update the phone but it's of no use. this as I'm travelling right now out of country and I cannot show it anywhere else except my country or my warranty will be become void.
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May 29, 2012
i recently purchased a bold 9780..at first,it was restarting itself every 30-40 mins..so,i updated d os and my bb stop d rebooting loop after that..BUT,after d update,when i want to use my fb or bbm on BIS,d phone rebooting again!! i subsribe a daily BIS,so when i dont use BIS,i deactivate it..what i noticed is that,my phone keeps on rebooting ONLY when i have my BIS on..what should i do??i really want to use the bbm n fb..
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Feb 14, 2012
My flashlight is stuck on my phone. it wont turn off, no matter what I do. It only goes off if I remove the battery
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Sep 6, 2011
my 9780 bold keeps rebooting for no reason , and it has dropped varies times , so i dont know if it could be cause of that.
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Nov 25, 2011
I am attempting to update the OS on my BB Bold 9700, as suggested by the BB Deskyop Sofware. The update started and seemed to be progressing but about 3/4 of the way through it is frozen at "Loading module"net_rim_speech_data_en_US.cod".
What should I do? The system warns "do not disconnect your device or stop this process as it could make your device unusable"
Later: I solved this problem by disconnecting the phone from the PC and downloading the OS6 package from the Blackberry.com/Downloads site, re-installing the Blackberry Deskop Sofware and re-starting the update process, this time with all power saving on the PC turned off.
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Jul 13, 2011
my device has frozen during an update! what is the best thing to do from here? im reluctant to unplug it as it warns it may make the device unusable
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May 24, 2012
Update for new OS has frozen it has done this once, so I unplugged it after 5 hours and lost all my contacts it has done it again now on messages I do not want to lose those as well anyway of making it get going again?
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Jan 4, 2012
I tried to update me phone to 7 OS but it just seemed to not be doing anything, and I know i shouldnt have but I took out the battery and put it back in but now it would turn on it just goes to a screen with a egg timer ! What do I do to get it back working?
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May 26, 2012
I got an update for my 9900 but when 'backing up your data' my phone has froze on backing up social feeds at 7% and has been like this for about 6 hours!
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Aug 28, 2012
my blackberry bold 9900 appears to be frozen I assume as I started doing the software update since 2pm today and yet its still not finished? It has been 8hours now. It seems to have frozen on 14%. Now I have tried rebooting my phone many times but it keeps on taking me back to the software update page. I am currently unable to access anything on my blackberry device.
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Oct 31, 2012
my 9900 bold has froze at 8% while doing a software update, its been like this for about 5 hours
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Aug 25, 2010
Today I attempted to upgrade to the new 5.0 OS via Desktop Manager. The backup was completed and software installed. The process stalled on the reboot portion. My phone turned on, and I saw the blackberry screen with the loading bar below. The loading bar filled up and then my usual AT&T World Phone orange screen came up (which usually lasts for about 5 seconds before the home screen comes up). However, the orange screen lasted over an hour. Since the software was already installed I did a battery pull. The phone started up to the same AT&T screen and stops. The backlight still dims as usual, and comes back up on a button push but its stuck there with no home screen, now for another 3 hrs. It won't allow me to try to wipe or reinstall the OS because the phone has to be started to do so, and it says it can't connect to the phone (but it does recognize my device when its plugged into the computer). I have searched the forums for similar problems but haven't found any others with my problem.
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Sep 4, 2012
I did an update on my BB (worst decision ever) and now it is frozen on social feeds. The overall backup progress is at 6% and will not move at all.This is my business phone and it needs to work ASAP.I'm completely annoyed (though not surprised) that this has happened. The phone will not connect to the computer so I'm basically stuck with whatever I can do via the phone. I've removed the battery three times already and the same thing happens.
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Jul 17, 2012
i tried to update my curve but now it keeps rebooting and then saying linking java and the rebooting again. i tried to connect it to blackberry desktop software but i cant because it keeps rebooting.
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Apr 12, 2011
I'll have a problem when try to update my device software ( Now is 6.0.0.285 and the new one is 6.0.0.480 ). It says : ' Rim. Transcoder has stop working'. I tried to check online for this solution, it's not work. I used Windows 7 Professional Edition to update my Blackberry..
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Jan 1, 2012
Device info:Blackberry Bold 9780 on Orange UK - Software below.I just tried updating my BB to the latest OS, and after the update, I waited until it said "safe to remove", and then unplugged it. I waited 15 mins and it still didnt do anything, so I pulled the battery out but it didnt work.The screen is working, as I can still see the dead pixel that was there beforehand, however it just black, with the one dead pixel.I tried downgrading it after the the firmware below (I'm not sure what it was originally on) but that didnt work either.
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Jan 29, 2012
I have updated my software yesteerday as instructed through Blackberry,howvere now it wont turn on. It turns on so that the blackberry logo shows up with the loading bar loading underneath then about 3/4 of the way through it blanks the screen and starts again.
I have tried taking the battery out when it is running, I have also tried leaving the battery out and it still isnt working.
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Aug 4, 2012
I wanted to update my bold 9780 through BBSAK.I wiped it and soon it gave an error 507..Then I installed the new software on my PC and deleted vendor.xml. Then I used loader file to run it but then it says it BB desktop software does not have any software for BB device, please contact system administrator....And stops at the window which asks for .alx/.ali file
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Jun 10, 2012
i just updated my bold last night and after the update the phone was supposed to restart and when it powers up and the blackberry sign come and its loading, it does so to some point and just goes off, then restarts again.
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Jun 20, 2011
After updating my BB Bold 9780 the option under the Device options called "Software update" is no longer there.I bought it today and there was an uodate for the software and I've done it.Also I have to specify that I don't have a special carrier subscrision for Blackberry. I'm using it with a normal subscrision.
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Jan 16, 2012
So, I went to check if there was a new OS update. There was, so I downloaded and am currently installing it. However, it's been "installing" for 8 hours now, and it's stuck on 14% Overall backup progress. And 0% Social Feeds.Also, not sure if it's related. (probably is) but my Signal is off and i have no network connection. And I've got good coverage usually at home. I realised the problem about 7 hours in, after it said it would only be 2. So I battery pulled it, and it didn't work, then I tried battery and sim pulling, that didn't work. I've tried hooking it up to my blackberry desktop. It can't pick the device up because of it.
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Jan 6, 2012
I was updating my Blackberry Bold 9780 using Deskop Software when my computer went into sleep mode (forgot to change the settings). So when I woke it up, "app error 200" occurred on my bb screen and I had to reset it and stop the update. Now it won't turn on. I tried the battery pull but nothing changed. The progress bar on the welcome screen goes almost until its end and stops, after some time the same error screen appears.
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Jul 19, 2011
I have recently updated the BB Bold 9780 with RIM version 6.0 Packet 2475.Now it hangs a lot and draining my battery I tried downgrading it to the previous version but this seems not possible.Also its very anoying when the phone starts ringing and I want to pick it up, its not possible. There will be a sort of clock showing and the keyboard is completely blocked.The only solution is the remove the battery from the device and place it back in.
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Jan 13, 2012
When I connected my blackberry to the desktop software, I noticed that there was an update from version 7.0 Bundle 1672 to 7.0 Bundle 2395. I selected Update and now the update appears to be frozen. however I am told that if i disconnect, it could render the device unusable. See screenshot.
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Jun 30, 2014
when i updated it went first good 2 final install it went all most finish and it stop around %80 for 30mins and keep going
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Jul 1, 2014
received automated message re latest update to iOS this morning via iTunes. Connected iPhone, downloaded update, started to load to 'phone then it stopped with the status bar (below apple logo) on 'phone ~85% complete.
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Jul 1, 2014
my iphone 5 has frozen during ios 7 update. I cannot turn off. how do i restart
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