BB Bold :: 9780 Hangs After Update Version 6.0 Packet 2475
Jul 19, 2011
I have recently updated the BB Bold 9780 with RIM version 6.0 Packet 2475.Now it hangs a lot and draining my battery I tried downgrading it to the previous version but this seems not possible.Also its very anoying when the phone starts ringing and I want to pick it up, its not possible. There will be a sort of clock showing and the keyboard is completely blocked.The only solution is the remove the battery from the device and place it back in.
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Feb 15, 2012
I just let my BB upgrade to version 7, and now it hangs in sync - at the "preparing sync preview" stage. What do I do now????
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Apr 8, 2012
I bought a Bold 9780 about 3 months back and just recently it has started to give me trouble. It restarts on it's own and sometime just hangs. If I try to switch off the phone it just hangs.
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Jun 8, 2011
I recently updated my torch 9800. The Bb desktop successfully dowloaded all the modules. Bet when it automatically rebooted, it hangs halfway and received an error that the PC cannot communicate with the BB because of the obvious reason.
I had no choice but to disconnect the BB from the PC and remove the battery and back so it can boot properly.
It seems to be working properly with the previous software (not the 2475) I hope the download did not do anything to make it work improperly.
for sure blackberry tested this update before giving it to consumers but I am just wondering why this issue happened.
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Aug 5, 2011
I have spent a great deal of time and cannot find an answer to what should be very simple. I own a BB Bold 9780. How can I determine the firmware version?
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May 21, 2011
I saw that there is an update to the software for my new Torch, and I tried updating the other day and did the same as a few other people I've seen on the forums, namely freezing after the phone reboots and the desktop software telling me that it can't connect to the phone.
1. Is it worth trying to make the update work? What has been changed and/or optimized between the 2 bundles?
2. Would anyone be able to give me some advice on updating the software (if it's worth it), so it doesn't end up freezing halfway through again.
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May 11, 2012
i have a bb BOLD 9780.I noticed that i did't receive anymore notifications on fb.So at the BB APP WORLD i saw there was a new fb version so i updated my facebook to the new version.I did reboot my mobile phone,disintalled and reinstalled facebook but it doesn't start anymore.It gives me a message ending with ''too many applications loaded''
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Jan 17, 2012
updating of software, tried to update my software for my BB9900 and it hangs at the restore area where it says Database: Handheld key store. What do I do? I'm not sure if I should plug it out.
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Jan 5, 2010
I just got this Blackberry on Dec 31, '09.I installed the DM software from the CD and now I was going to attempt to synchronize my phone with the desktop for the first time.When I plugged the phone in to the PC, it immediately said there were updates available and I just kept hitting Next until it apparently started the 12-step update process.Now my PC has been sitting at the download step (Step 3 of 12) downloading the same module for over 30 minutes now.
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Apr 12, 2011
I'll have a problem when try to update my device software ( Now is 6.0.0.285 and the new one is 6.0.0.480 ). It says : ' Rim. Transcoder has stop working'. I tried to check online for this solution, it's not work. I used Windows 7 Professional Edition to update my Blackberry..
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Jan 1, 2012
Device info:Blackberry Bold 9780 on Orange UK - Software below.I just tried updating my BB to the latest OS, and after the update, I waited until it said "safe to remove", and then unplugged it. I waited 15 mins and it still didnt do anything, so I pulled the battery out but it didnt work.The screen is working, as I can still see the dead pixel that was there beforehand, however it just black, with the one dead pixel.I tried downgrading it after the the firmware below (I'm not sure what it was originally on) but that didnt work either.
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Jan 29, 2012
I have updated my software yesteerday as instructed through Blackberry,howvere now it wont turn on. It turns on so that the blackberry logo shows up with the loading bar loading underneath then about 3/4 of the way through it blanks the screen and starts again.
I have tried taking the battery out when it is running, I have also tried leaving the battery out and it still isnt working.
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Jun 26, 2011
BB Bold 9780 is frozen for days. I downloaded an update from APP World and when I rebooted device it shows BB Logo and the loading line fills up from left to right but never changes screen. The phone is locked in this mode. Is there a manual reset pinhole? The update was for the Traveler APP upgrade free.
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Aug 4, 2012
I wanted to update my bold 9780 through BBSAK.I wiped it and soon it gave an error 507..Then I installed the new software on my PC and deleted vendor.xml. Then I used loader file to run it but then it says it BB desktop software does not have any software for BB device, please contact system administrator....And stops at the window which asks for .alx/.ali file
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Jun 10, 2012
i just updated my bold last night and after the update the phone was supposed to restart and when it powers up and the blackberry sign come and its loading, it does so to some point and just goes off, then restarts again.
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Jun 20, 2011
After updating my BB Bold 9780 the option under the Device options called "Software update" is no longer there.I bought it today and there was an uodate for the software and I've done it.Also I have to specify that I don't have a special carrier subscrision for Blackberry. I'm using it with a normal subscrision.
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Jun 9, 2012
Getting issue while making backup or trying to update the Plateform from 7.0 to New 7.01 New Release , it got stuck while taking backup and the massage on the computer comes Blackberry Device Restarted while it's not device is still on.. is there anything which i can make backup atleast so just make security wipe and install one more time everything but that will gain to my data loss.
how to upgrade from old version or anyother way to take the backup of the data.
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Jan 6, 2012
I was updating my Blackberry Bold 9780 using Deskop Software when my computer went into sleep mode (forgot to change the settings). So when I woke it up, "app error 200" occurred on my bb screen and I had to reset it and stop the update. Now it won't turn on. I tried the battery pull but nothing changed. The progress bar on the welcome screen goes almost until its end and stops, after some time the same error screen appears.
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Aug 19, 2011
I just updated my E7 to Symbian Anna. But after that, any packet data connections for internet access are not listed in the log anymore. I have set off any filters. Prior to the Anna update, this was working fine.
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Nov 14, 2011
the new update Nokia store 3.16.036 is still beta or stable version...
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Jan 15, 2011
Google maps is trying to update through Android market but the update dosen't want to work phone. I keep getting: packet file not signed correctly.
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May 29, 2010
I have just received a "Blackberry Bold 9700 Unlocked International Version" which i purchased from Amazon.Com. "This is supposed to be a new unbranded unit".
The installed software version is 5.0.0.351 with platform 5.1.0.98 and branding version 1.0.160.529q.I have read in this forum that there is a later version of the os available yet when I utilized the BB desktop software updater, it say that the latest version is installed. Is this correct?
I also have other issues with applications. I am unable to download and install the "BlackBerry APP World"; I get a message, " Sorry, your device does not meet the system requirements that are needed to support BlackBerry App World"
"Google talk" give an error messag: " Service not enabled for this hand held" "Blackberry maps" are not loaded on the handset.Setup wizard does not give me the option to set up my personal e-mail only enterprise e-mail.I am able to browse and send and receive MMS & SMS messages.
Kindly advise as to ho to resolve these issues and whether there is a more current software version for the handset, and if so: how do I update it.
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Sep 15, 2010
I cant seem to be able to update my current version to the newest os6 on my Orange BB9700. When it completes my phone restarts and my screen just is white/grey with all lines going across it.I have to then downgrade to the later OS5 version.
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Nov 2, 2012
I gt nokia x2-02. I can't update version my older version isv10.9108-02-12RM-694(C) Nokia
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Oct 26, 2011
I tried to update my N8 to Anna. Like many others, Anna 1/2 failed. So I tried restore to factory default and reinstall Anna. It worked fine. But for the past two days, I notice some problems with my phone which were not here before. ( I am in US, BTW) Extreamely short battery life. Before anna, I only needs to charge my phone every 2 days. Now, a full battery can only last for, T-Mobile 3G/Data keeps failing. Once in a while, I have to restart my phone because T-Mobile service failed. no connect. can not get online, or make phone calls. I have to restart my phone to get service back.
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Apr 30, 2012
I have Iphone 4 currently 4.3.3 version and am having issues updating to current version 5.0.1. Phone is plugged in, computer asks if i want to update, I click yes, computer downloads the new software (25-35 min) but when it starts to transfer to phone an error message pops up saying that the network has timed out. This has happened on two different computers.
Info:
iPhone 4
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Jun 9, 2011
I uploaded my software to bundle 2475 and, since then, I only had problems: My battery lasts less than 6 hours (it normally lasts more than 18) Everytime I try to move around the menus or get into an option, the "clock" appears in the middle of the screen and i have to wait for half a minute My mobile overheats
I assume that there is some program running, consuming all the battery and making my BB to work slower. I would like to fix the problem somehow (killing the program, getting a previous bundle/OS version,..
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Jan 29, 2010
I was about to download Opera Mini 4.2 for my Bold 9700 w/ 5.0 firmware. Opera's website doesn't show a version for the 9700 so I was going to download the version for the 9000. The only problem is the 9000 version doesn't have the 5.0 firmware option available. What version are you guys using on your 9700's?
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May 22, 2012
Today I was trying to update my iphone 3GS from version 4.3 to version 5.1. The problem is that after updating the new version my iphone could no longer be activated.
Info:
iPhone 3GS, iOS 4.3
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Jun 12, 2012
my problem is I cant update my MAC OS X version 10.6.8 to version 10.7.3 and whenever I check for software update , it doesn't show any update further than 10.6.8 ! I'm trying to download app and it required version 10.7 , what should I do ?
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Jan 17, 2012
since adding ndroid 2.1 through the official support site my X8 hangs about half the time when making calls. Specificaly the display goes out and you cannot end the call. The call does go on but to hang up you need to remove the battery. WiFi is runnig nOK and its OK on texts, only phone calls.
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